“Property our daughter has moved into is dirty & damaged. Filthy ......”
1 Star Review
Aug 02,2017
By:
'Disgusted'
Aug 02,2017
Branch: Liverpool, 97 Mount Pleasant
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L3
Branch: Liverpool, 97 Mount Pleasant
Lettings (as a Tenant)
Postcode: L3
3
people found
this helpful
Property our daughter has moved into is dirty & damaged. Filthy freezer, floors, carpets & Windows. Marked & cigarette burns on sofa. No dining room chairs. Shower silicone sealant black, fridge door dented all over, freezer drawer selotaped to hold it together. Burns on bedroom carpet. Broken door handle. Their agents response it's in the contract it's pre used property. Oh yea? There's a difference between pre used & dirty & unrepaired condition. You had the whole of July to clean & repair this property, the 5 girls paid rent for that month, you should be ashamed of yourselves. I'm not interested in your agents excuse we have lots of properties to repair .......employ more maintenance & cleaner staff then at £2500 pm rental you can afford it. Dirty split kitchen floor, damaged taped freezer draw with old food stains dripping down inside of door are a breach of health & safety guidelines. It should not have been rented out in this disgusting state. Your agents think they are doing us a favour we will address the problems, the freezer drawer is still useable, !!! Unbelievable uncaring unbothered attitude. They are definitely at the lower end rental agent for thinking this is acceptable. Like many students our daughter had nowhere else to go & had to move in, we are 250 miles away from her.....6 hours drive in the southwest, how do u think she felt last night. We also rang & left a message last night at 7.30pm no one responded. I had to ring them again this morning. Truthfully ....they just don't give a dam ......just after your cash.
Comment on agent fees
Appalling amount of money for abysmal accommodation. These 5 girls have paid rent for July for u to prepare it into a habitable & acceptable condition. They couldn't move in until 1.8.17.
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