“I rang to book a viewing on a property in ......”
1 Star Review
Aug 02,2017
By:
'do'
Aug 02,2017
Branch: Wakefield, 3b Westmorland Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: WF1
Branch: Wakefield, 3b Westmorland Street
Sales (Prospective customer)
Postcode: WF1
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I rang to book a viewing on a property in Wakefield. We live in Morley and being first time buyers we want to review close areas as it's a massive decision to buy a house and obviously something that is within our budget. The lady answered the call bluntly, I asked if a property was available and if I could book a viewing she just answered 'Yes'. I then had to ask her if I could then book a viewing. She took my current address and asked if I knew the area of where the property was, I said no and she said 'it's a bit strange you want to view a property when you don't know the area', I explained I am a first time buyer and want to look at all options, which honestly I was caught off guard and I shouldn't need to explain myself. I was disgusted at the response but also her attitude and horrible tone of voice. I shall not and will not buy from this company knowing you hire staff who had no respect or customer service skills. Absolutely disgusted!
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