I fiind that Leaders provide an excellent service. I have a small portfolio of properties and they provide full management of them. Are they expensive, yes, but you get what you pay for. No one likes paying out money, but Leaders provide a professional service, queries are answered promptly and I have been satisfied for years now with their service.
Compare them with other agents, no comparison. The agents who do nothing, who never respond to letters or phone calls, who never leave the office to check on properties.