0% lettings valuation accuracy
50% lettings fee satisfaction
Mar 16,2017
Mar 16,2017
4
people found
this helpful
this helpful
From day one they have been on the side of the landlord and have no interest in dealing with issues which have been ongoing since we moved in January 2017. They send emails confirming that repairs will take place but nothing materialises. They treat tenants very badly and need to respect that it is the tenant who is paying them the rent. However, the landlord is as much to blame as he does not want to repair/replace broken old white goods (15 years old at least!) and expects us to pay for repairs/replacement! The dishwasher has never worked. Also, he stores his belongings in our garage for free which we are paying for the use of to park our car and store our own belongings not his! We have been in contact with CAB and Shelter who are advising us on next steps to take. Never come across agents and landlord who act so unprofessionally. DO NOT USE THIS AGENT and DO NOT RENT THIS PROPERTY. It's russian roulette - if anything breaks down YOU will have to pay for it to be repaired/replaced! We are thankfully only here for 6 months. I feel sorry for next tenant.
Comment on agent fees
Over the top for what you get. You pay for inventory which is done by one of the estate agents in the office who clearly has no training on how to complete inventories and then charge silly money for the priviledge. The inventory was basic and even the photos were incorrect in that they were taken on different days and not on the same day the report was done.
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Latest Reviews
2nd Sep 2024
reviewed by 'Adam'
1st Aug 2019
reviewed by 'Nicholas'
16th Mar 2017
reviewed by 'Beach'
1st Oct 2012
reviewed by 'The'
Opening Hours
Address
Peter Large
19 Clwyd Street
Rhyl
Denbighshire
LL18 3LA
01745 334411
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £345 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 02,2024
Sep 02,2024
0
people found
this helpful
this helpful
Offered a fair price for the sale of our property. Sold it in just over a week. Responded within 24 hours to all written comms and phone calls. Kept us updated along every step of the process on our buyers. Shame more people who are happy ...
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Aug 01,2019
Aug 01,2019
1
people found
this helpful
this helpful
Terrible communication left me moving in to a rental without information of what type of meter was installed had to contact national grid myself to find out couldn't transfer the bills to my name till after moving in because they hadn't carried out there part, ...
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Mar 16,2017
Mar 16,2017
4
people found
this helpful
this helpful
From day one they have been on the side of the landlord and have no interest in dealing with issues which have been ongoing since we moved in January 2017. They send emails confirming that repairs will take place but nothing materialises. They treat tenants very ...
read full review
read full review
Comment on agent fees
Over the top for what you get. You pay for inventory which is done by one of the estate agents in the office who clearly has no training on how to complete inventories and then charge silly money for the priviledge. The inventory was basic and even the photos were incorrect in that they were taken on different days and not on the same day the report was done.
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Yes
Oct 01,2012
Oct 01,2012
9
people found
this helpful
this helpful
They were good at first, became very lazy with any maintenance requests and then became a nightmare when mo ing house, they told me one thing when I was signing something completely different, gave me advice that turned out to be incorrect and costed me ...
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What agent could do to change your mind?
Tell the truth, employ staff that know what they are doing and remember that it's the tenants that pay their wagesAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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