Many thanks to Avril and her excellent Staff. They were all brilliant during the buying of our property. We could not be more pleased.
Wishing you continued success.
Annette and Ian Parry.... read full review
One of the most inept, time wasting unprofessional companies I have had to deal with, absolutely ridiculous, & I would tread very carefully when dealing with them.... read full review
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(1)
Total waste of space, time and money, do not return calls, do not respond to emails, when questioned on lack of response, excuses are, I was off that day , went to wrong email folder, best part of two weeks where the boiler was leaking, tenant phoned on saturday morning to report problem, eleven days later, I get an email to say they are sending someone round, water leak has destroyed boiler electrics, new boiler required, quote for £2100 to fix, TOTAL WASTE OF TIME AND EFFORT. STEER CLEAR OF T ...
“Terrible communication left me moving in to a......”
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1 Star Review
Aug 01,2019
By:
'Nicholas'
Aug 01,2019
Branch: Rhyl, 19 Clwyd Street
Services: Lettings (as a Tenant)
Rent PCM: £345 Would you recommend?: No
Postcode: LL18
Branch: Rhyl, 19 Clwyd Street
Lettings (as a Tenant)
Rent PCM: £345 Postcode: LL18
1people found this helpful
Terrible communication left me moving in to a rental without information of what type of meter was installed had to contact national grid myself to find out couldn't transfer the bills to my name till after moving in because they hadn't carried out there part, ... read full review
The branch manager managed to make a humongous error and failed to correct it,around an offer made on our property.She managed to decline an offer,after jumping to conclusions and acting without any dialogue to confirm our wishes. We had asked various questions ... read full review
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(1)
I asked these to sell my property what was only a part buy part rent of the property could of been sold as a whole they had put no affect in to this property because they were not getting a huge amount of commission on it I had moved out of property asked for new pictures to be taken now all our stuff had been moved they went and took pictures of the property they were awfull pictures they then did not ask us to check pictures for our approvel they then just put on net along side the old picture ...
“From day one they have been on the side of ......”
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1 Star Review
Mar 16,2017
By:
'Beach'
Mar 16,2017
Branch: Rhyl, 19 Clwyd Street
Services: Lettings (as a Tenant)
Rent PCM: £725 Would you recommend?: No
Postcode: LL19
Branch: Rhyl, 19 Clwyd Street
Lettings (as a Tenant)
Rent PCM: £725 Postcode: LL19
4people found this helpful
From day one they have been on the side of the landlord and have no interest in dealing with issues which have been ongoing since we moved in January 2017. They send emails confirming that repairs will take place but nothing materialises. They treat tenants very ... read full review
Comment on agent fees
Over the top for what you get. You pay for inventory which is done by one of the estate agents in the office who clearly has no training on how to complete inventories and then charge silly money for the priviledge. The inventory was basic and even the photos were incorrect in that they were taken on different days and not on the same day the report was done.
Used them to let my property, despite regular letters stating visits to the property found it in clean condition, once tenants left I inspected the property and the tenants had repainted, hung wallpaper, left dog muck in carrier bags in the garden. Let the dog ... read full review
What agent could do to change your mind?
Visited the property to inspect it, used a but if common sense when returning keys.
“They were good at first, became very lazy with any ......”
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1 Star Review
Oct 01,2012
By:
'The'
Oct 01,2012
Branch: Rhyl, 19 Clwyd Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Rhyl, 19 Clwyd Street
Lettings (as a Tenant)
Postcode:
9people found this helpful
They were good at first, became very lazy with any maintenance requests and then became a nightmare when mo ing house, they told me one thing when I was signing something completely different, gave me advice that turned out to be incorrect and costed me ... read full review
What agent could do to change your mind?
Tell the truth, employ staff that know what they are doing and remember that it's the tenants that pay their wages
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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