“I live in a block managed by Hera Management Services ......”
1 Star Review
Dec 23,2016
By:
'Elena'
Dec 23,2016
Branch: Billericay, Pilgrim House, 127-129 High Street
Services: They manage our building
Would you recommend?: No
Postcode: RM7
Branch: Billericay, Pilgrim House, 127-129 High Street
They manage our building
Postcode: RM7
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people found
this helpful
I live in a block managed by Hera Management Services and built by Swan. It is not secure because the car park shutters are often out of order, because the doors from the car park into the building are fitted the wrong way round (everyone can get in, but to get out one needs a fob - this is also a life threat in the case of fire - people can easily get trapped inside!) and because apparently residents from another building were given permission to use our car park (at the same time the residents requests for a paid or visitor parking have been continuously refused). This is going on for more than 2 years now and I think I will not pay any of the charges until it is fixed. There are other issues as well, but the security one is the most worrying and the most pressing. And NOTHING seems to be done in spite of numerous complaints from the residents, including a collective one to the senior management.
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