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    Clive Green
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    Dean Jackson
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Pilgrim House
Billericay
Essex
CM12 9XA
0845 683 8812

 
Website not available Properties for sale
Properties for rent
May 27,2017
Minithumbdown
By: 'Liam Bates'
May 27,2017
0 people found
this helpful
If I could go back I would have just found another property. If you're reading this and wondering whether to go ahead with these people I strongly suggest looking elsewhere....
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Dec 23,2016
Minithumbdown
By: 'Lydia'
Dec 23,2016
2 people found
this helpful
Hera Management is a pathetic excuse for a management services firm; a company which perfectly encapsulates a complete failing of and disregard for corporate governance combined with a breathtakingly incompetent staff. They have continually ignored reasonable requests from residents on issues of safety where they are at fault (e.g. installing locks on the doors to the car park the wrong way so drug dealers can gain access to the building without a fob) in order to avoid paying out. This clearly ...
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Comment on agent fees
Extortionate for very little in return. What makes it worse is that their accountant seems to have a very bad grasp on figures and is continually revising amounts owed.
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Dec 23,2016
Minithumbdown
Clive Green
Dean Jackson
By: 'Elena'
Dec 23,2016
1 people found
this helpful
I live in a block managed by Hera Management Services and built by Swan. It is not secure because the car park shutters are often out of order, because the doors from the car park into the building are fitted the wrong way round (everyone can get in, but to get out one needs a fob - this is also a life threat in the case of fire - people can easily get trapped inside!) and because apparently residents from another building were given permission to use our car park (at the same time the residents...
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Dec 16,2016
Minithumbdown
By: 'Resident'
Dec 16,2016
1 people found
this helpful
I bought my home two years ago from Swan and was very excited to move in. Little did I know that Hera was going to completely neglect its responsibilities of providing paying residents with safe and secure properties. They are rude, unprofessional, never provide straight answers to questions and delete comments from their social media pages if called out for outstanding issues. Hera conveniently posted new social media guidelines to be followed on their Facebook page right after we contacted the...
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Dec 16,2016
Minithumbdown
By: 'Furiousresident'
Dec 16,2016
2 people found
this helpful
Could not be worse. Don't care about residents safety. Drug deals on the roof, access into block by anyone, doors broken and fitted the wrong way round so you press a button to enter and need a fob to exit!!!!! Absolute sick joke. Try to tell residents the broken doors which allow access to drug dealers and youths who defecate in our stairwells are fit for purpose. Anyone can access our block. Hera just condescend and do not care about anything except money money money money money. Everything is...
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Comment on agent fees
Appalling
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Nov 02,2016
Minithumbdown
Clive Green
Dean Jackson
By: 'UpsetAndAngry'
Nov 02,2016
4 people found
this helpful
Avoid. Avoid. Avoid. Avoid. Hera Management Services Limited care only about getting paid. They do not care about residents, they do not care about safety, they do not care about providing the service they agreed to or promise. We have issues with security, we have issue with damaged walls, floors, communal areas, etc. These are reported and ignored. Hera believe in passing the blame onto Swan New Homes (NU). If you are considering Hera Management Services Limited I would advise yo...
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Comment on agent fees
Terrible value for money, far too expensive.
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Sep 30,2016
Minithumbdown
By: 'Resident of Flat managed by Hera'
Sep 30,2016
3 people found
this helpful
I would like to give you my experience of how the Hera Management and EnerG Switch have treated me in my experience of getting the heat interface unit of my flat repaired. I live in one of the flats in Streamlight Tower in Tower Hamlets and I want to you know what happened what I asked Hera to repair my Heat Interface Unit this past year. Hera Management is the property management company of my leasehold flat. The Heat Interface Unit in my flat which produces hot water and underfloor heating of...
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Comment on agent fees
Building has no facilities like gym/garden other than 2 lifts and 12 hour concierge and they still manage to charge almost £200 per month for this in service charge.
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Clive Green - upload your photo Clive Green
2 reviews

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