Charlton Grace have been a breath of fresh air! We sold our house end of 2011 and we were given practical advice on what was realistic to sell for and subsequently it took four days! Viewings were booked the same week and having a six week old baby at the time I cannot express what a relief it was to have the worry taken away. We had no problems with the sale and everyone that works there really does provide true customer service. Nothing was too much trouble and any viewings to arrange on other properties was quick and convenient. I have never had the pleasure to deal with a whole branch of people who care about what they do and are so genuine as these guys. The two negative comments on here are crazy, lacks substance - there are many estate agents who this could apply to but definitely NOT Charlton Grace!!