Right from the very first appointment Alice made me feel 100% at ease and as if she was wanting to understand exactly what situation I was in and the best way to market my flat. Alice was great and gave me all of the information that I needed and answered my questions comprehensively. Throughout the period that the flat was on the market Alice gave me great advice when I needed to change price etc and I always felt reassured that she was doing her best to make things work well and find a situation that worked well for everyone. I felt at ease to ask questions that might appear stupid and Alice gave me great and informative advice everytime. Every time that I called or emailed Alice responded immediately and was 100% up to date with the situation. I live abroad and it wasn't easy to negotiate everything or make decisions from another country - I was very lucky to have Alice on side as I felt reassured that everything was going as it should. I trusted Alice's opinion on everythig as right from the start she had made me feel reassured that she understood the situation I was in. I popped in when I was in the UK and Alice took the time to sit down with me and chat about how we could move forward as the flat still wasn't on offer. I felt happy and confident when I left that I was doing all I could, price correct etc etc.
I also really liked the little Foxtons booklet that was provided - the checklists etc were great - it simplified the process and I enjoyed ticking everything off as I went from the 'prepare the property for sale list' to 'what to do between exchange and complete'!
A big thanks to Alice and Foxtons Dulwich from a very, very, very happy client!