“Overall I have had a mixed experience with Manncountrywide in ......”
3 Star Review
May 19,2016
By:
'George'
May 19,2016
Branch: London, 1 Thomas Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE28
Branch: London, 1 Thomas Street
Lettings (as a Landlord)
Postcode: SE28
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Overall I have had a mixed experience with Manncountrywide in Woolwich. To start with I dealt mostly with Rhys and Ryan. They both helped me set up my property and find tenants for it. Ryan in particular was extremely helpful, responding to my queries quickly.
Once the flat was rented out, my experience has not been so good. Linsey, who deals with the set up for the landlord zone, the online landlord service, has yet to set up my account, after more than 2 months. I do not get updates at all and I stopped asking.
Secondly, my property manager, Valarie, has also not once called back after repeated calls to talk to her, and I am still waiting for a quote for some works in the flat which I requested over a month ago.
Overall, the service at the onset was very good, but once the flat was up and running and rented out, the service has dropped in quality.
Comment on agent fees
I would recommend this agent, as they clearly know the area, but I do feel the fees are too high for the level of service I am getting now.
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