“Viewed a property with these people and asked about pets, ......”
1 Star Review
Mar 11,2016
By:
'Rebecca'
Mar 11,2016
Branch: Leeds, York Place Buildings, 6-8 York Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: HG4
Branch: Leeds, York Place Buildings, 6-8 York Place
Lettings (as a Tenant)
Postcode: HG4
6
people found
this helpful
Viewed a property with these people and asked about pets, the woman assured us that pets were allowed. Tenancy signing date, which was with the Landlady and we discovered that there were, in fact, no pets allowed and also that the Landlady & Landlord had issues with Hitchen & Co withholding tenants rent payments. At this point we had already paid the referencing fees which are none refundable and our months rent in advance to Hitchen & Co and had no choice to move in, based on the now clear reality that we would likely never get that back from them either. This obviously lead to a whole mess regarding our cats. I remember calling them during the application process and I had asked to speak to a specific woman, I believe it was Michelle. The woman who answered said she would transfer me and popped me on hold, but for a split second, then I heard talking, assuming the transfer had been made accidentally, Michelle was not aware that I was on the line and proceeded to say something along the lines of For f*?!s sake, I'm trying to eat my lunch. At this point I said hello and she immediately went into 'I'm miss nice & friendly' mode. Trying to excuse herself and trying to make out she was on about something else other than the fact I was on the phone. Really rubbish letting agents, they don't care what happens to people in the long run just as long as they get paid. Which is likely why my Landlord & Landlady ditched them.
What agent could do to change your mind?
Ok I guess
Attached Filesnbsp;
Comment on agent fees
Ok I guess
6
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