I started letting my property with satchells around five years ago. At first the service was good - but over the past 12 months i saw i massive decline.
How so ? - Last year i was left with a leak over christmas which they did not identify when they checked out the tenant.
The leak resulted in having to have a hall floor rebuilt.
This year - another leak .. no warning and wait for this - an invalid tenancy.
Dont use them - take my advice, manage your property youself it will save you money.
The current set of staff are not up to scratch.