100% sales valuation accuracy
0% sales fee satisfaction
Nov 23,2011
Nov 23,2011
7
people found
this helpful
this helpful
Barnard Marcus (on archway road) were our letting agents from Oct 2010 to Oct 2011. We had many problems with the agents and I advise any tenants letting through them to go to somewhere else.
The first person we dealt with whilst moving in was incredibly rude to us (including slamming the phone down on one occasion) and generally inefficient in relation to the contract. We also did not recieve any documentation relating to our deposit protection scheme (in the end i had to ring round the various schemes to find out if it was registered).
They would never ring us back when asked, and did as much as possible not to respond to our demands. In particular when confronted with the fact that there was a hole in the ceiling in one of the rooms letting water in, they simply shrugged it off and did nothing to help us contact our landlord.
We've moved out on the 14th October and still havent recieved the deposit back, despite the landlord agreeing 2 weeks ago to release it, (they claim they have sent the money to the Tenancy Dispute Service- but nothing has turned up).
Please avoid if you can! (also landlords be aware that tenants are not going to want to stay longer a year in a property managed by them)
The first person we dealt with whilst moving in was incredibly rude to us (including slamming the phone down on one occasion) and generally inefficient in relation to the contract. We also did not recieve any documentation relating to our deposit protection scheme (in the end i had to ring round the various schemes to find out if it was registered).
They would never ring us back when asked, and did as much as possible not to respond to our demands. In particular when confronted with the fact that there was a hole in the ceiling in one of the rooms letting water in, they simply shrugged it off and did nothing to help us contact our landlord.
We've moved out on the 14th October and still havent recieved the deposit back, despite the landlord agreeing 2 weeks ago to release it, (they claim they have sent the money to the Tenancy Dispute Service- but nothing has turned up).
Please avoid if you can! (also landlords be aware that tenants are not going to want to stay longer a year in a property managed by them)
What agent could do to change your mind?
Better customer relationsAttached Filesnbsp;
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Latest Reviews
4th Oct 2016
reviewed by 'G&G'
23rd Nov 2011
reviewed by 'Richard'
Opening Hours
Address
Barnard Marcus
269 Archway Road
Highgate,London
Greater London
N6 5BT
0208 3403424
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £762,500 | £762,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 04,2016
Oct 04,2016
7
people found
this helpful
this helpful
The worst estate agent we have ever dealt with. Had an open house got a price above what we asked for, we then found a property and had to prove that we had everything in place, five months down the line and two weeks from ...
read full review
read full review
Comment on agent fees
Bad
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Nov 23,2011
Nov 23,2011
7
people found
this helpful
this helpful
Barnard Marcus (on archway road) were our letting agents from Oct 2010 to Oct 2011. We had many problems with the agents and I advise any tenants letting through them to go to somewhere else.
The first person we dealt with whilst moving in was incredibly rude ...
read full review
read full review
What agent could do to change your mind?
Better customer relationsAttached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
