100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
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2024
allAgents People Awards
May 08,2015
May 08,2015
8
people found
this helpful
this helpful
I was a tenant in a flat with owen lyons when the shower stop working. I reported in several ocassions and after a month and saying i wanted to vacant the property they start acting and sending people to have a look at it. The staff wasnt helpful and i was even told by Claire there was water in the property, but from the woman point of view it is a bit unvelieble to say you can wash a long hair under the sink. I had to give my notice1 for two months even the council told me they should let me vacant the property as the mistake was coming from them. The shower was never fixed before i left the property, so during two momths i had to go to the gym to have shower!!! After writting a notice, few days later i receveid an email asking me if i was going ahead with vacating the property, which obsviously i was. When I was about to move in to my new property, the company dealing with the references call me to inform me I couldnt move in as I never handle in any notice according to Owen Lyons. Fourtounatly, i had the email sent and all was sorted.
Today I got a phone call from Essex water and surprise, surprise, the state agent told them i moved out 10 days after of my notice period. Can you believe that? On top i should be paying for them!!!
I had been renting for some many years and i never had such a bad experience with any landlord or state agent. Stay away from them, because once the problems come up they just give you excuses and try blaming you for everything. Terrific costumer service!!!
Today I got a phone call from Essex water and surprise, surprise, the state agent told them i moved out 10 days after of my notice period. Can you believe that? On top i should be paying for them!!!
I had been renting for some many years and i never had such a bad experience with any landlord or state agent. Stay away from them, because once the problems come up they just give you excuses and try blaming you for everything. Terrific costumer service!!!
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Latest Reviews
25th Mar 2022
reviewed by 'Ell Dee'
19th Feb 2021
reviewed by 'Daniel Pittman'
10th Jan 2019
reviewed by 'Mike'
8th May 2015
reviewed by 'Andrea'
Opening Hours
Address
Owen Lyons Estate Agents
The Spinney, 121 Main Road
Danbury
Essex
CM3 4DL
01375 399 499
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £297,500 | £297,500 |
| Lettings | 0% | 99% | £825 | £825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 2 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Mar 25,2022
Mar 25,2022
0
people found
this helpful
this helpful
I've bought, sold, rented and let countless properties in my nearly 50 years and have been forthunate to have encountered some excellent agents, so to say Owen Lyons is the best is no small thing! I can't recommend them enough. Their communication is superb, their knowledge ...
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Feb 19,2021
Feb 19,2021
0
people found
this helpful
this helpful
Overall the experience of purchasing a property through Owen Lyon’s was ok. Alex was a great help and went over and above to help move things along - with what was a very long and difficult chain. The other people I spoke to were ...
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Jan 10,2019
Jan 10,2019
0
people found
this helpful
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I have recently sold a property in the Grays area, I received a first class service and it sold very quickly. Living 250 miles away from the property I left everything to them to handle, I was kept well informed at every stage from the viewings ...
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Comment on agent fees
reasonable
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May 08,2015
May 08,2015
8
people found
this helpful
this helpful
I was a tenant in a flat with owen lyons when the shower stop working. I reported in several ocassions and after a month and saying i wanted to vacant the property they start acting and sending people to have a look at it. The ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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