Life Residential
Canary Wharf, London, E14
4.2/5, 49 reviews
86% recommended
80% sales valuation accuracy
79% sales fee satisfaction
100% lettings valuation accuracy
79% lettings fee satisfaction

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2019 Estate & Letting Agent Awards


“Very happy with the service and super efficient. Will definitely ......”

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Mar 09,2015
Minithumbup
By: 'Matt Marner'
Mar 09,2015
0 people found
this helpful
Very happy with the service and super efficient. Will definitely use again next time I need to rent out one of my properties.
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Opening Hours
Address

Life Residential
36 Millharbour
Canary Wharf,London
Greater London
E14 9JS
020 3368 1030

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 79% No Data No Data
Lettings 100% 79% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 30 6 0 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

“Definitely the worst letting agencies I've ev......”

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Jul 08,2019
Minithumbdown
By: 'MJ Yiu'
Jul 08,2019
0 people found
this helpful
Definitely the worst letting agencies I've ever seen. 1. They set you up by renting you a place that they knew they were gonna sell, and they put that in contract so that you dont even get any compensation for getting kicked out. They started bugging ...
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By: Suzie Lemons
Jul 08, 2019
View all comments (1)
Hi MJ Yiu, thank you for the feedback, we're sorry to hear that your experience with LiFE hasn't been the best. We've tried to look into the situation but we can't find your details on our system. Could you personally email us on info@liferesidential.co.uk, please. ...

“Good service from Ms Marianne O'Rourke...”

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Jun 18,2019
Minithumbup
By: 'Jeffrey'
Jun 18,2019
0 people found
this helpful
I have one issue of the window broken, which Marianne negotiated with building management and fixed it with the good result. I appreciate her good attitude and hopefully all staffs can learn from her to help the landlords, especially those who are living overseas....
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“Love our property manager!...”

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Apr 29,2019
Minithumbup
By: 'melissa hayman'
Apr 29,2019
0 people found
this helpful
I'm going to be honest, if this review was written for the first 3 years of our renting experience with life residential I would have given 1 star...repairs took over 9mths of chasing to be executed and communication was a joke!. However, I have now learned ...
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By: E.Lim
Jun 14, 2019
View all comments (1)
Hi , my comment references Rebecca Stewart who manages my property. I just wanted to express my thanks that she is quite proactive and helpful particularly in recommending a course of action when something has happened or needs to be dealt with. On her initiative she also sourced for competitive quotes for workman to undertake assorted repair works at my unit when I expressed surprise at how expensive the rectifications seemed to be. Hopefully I ll be able to save a few hundred quid ! Thanks Reb ...

“Worst Rental Experience...”

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Aug 17,2018
Minithumbdown
By: 'VP'
Aug 17,2018
3 people found
this helpful
There is a multitude of dissatisfaction we would like to express toward Life Residential. During our one year stay in the flat, we have requested the blinds to be fixed (blinds falling off the rail due to poor quality); reported a cracked tile done by ...
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Comment on agent fees
Not worth the service we received.
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“Incompetent and immoral...”

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Apr 26,2018
Minithumbdown
By: 'James D'
Apr 26,2018
2 people found
this helpful
Avoid at all costs! We lived in a property managed by Life Residential for 2 years. From beginning to end the service was a total joke. Each person we spoke to was more incompetent than the last with constant fobbing off of excuses (we were passed ...
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Comment on agent fees
NA
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By: Sam
May 24, 2018
View all comments (1)
I lived in a flat managed by this horrible company. They decided to fix the bathroom the day after i moved in! I found out when the handyman knowcked at the door! i complained about light for 18 months and it never got fixed. expensive*.Avoid at all costs ...

“Terrible experience, strongly unrecommended....”

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Apr 13,2018
Minithumbdown
By: 'Pix'
Apr 13,2018
3 people found
this helpful
This agent is a nightmare for the tenants. First of all the fees are extremely expensive, that's how they exploit tenants' and landlords' money. Next the letting agent never talks about the painful and long-going processes before you pay them the holding deposit which is ...
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Comment on agent fees
Bad. Extremely expensive.
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“Worst agents in town.Make sure they give everything in ......”

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Sep 19,2017
Minithumbdown
By: 'Tenant2583'
Sep 19,2017
3 people found
this helpful
Worst agents in town. Make sure they give everything in writing as they lie about anything to rent a property. Also when it's time to return the deposit they do anything to get something and then they stop answering emails altogether....
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Comment on agent fees
Bad. huge fees and they keep sucking like a leech for any renewal where they do literally nothing.
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“Life Residential are not returning our deposit! It has been ......”

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Nov 25,2016
Minithumbdown
By: 'Shikha'
Nov 25,2016
4 people found
this helpful
Life Residential are not returning our deposit! It has been a harrowing experience of following up with them for over 3 months now and they just keep giving excuses – emails after emails, phone calls, and nothing happens! The worst possible letting agents...
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“Jose provided great support throughout the tenancy process. He was ......”

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May 18,2015
Minithumbup
By: 'Talal'
May 18,2015
0 people found
this helpful
Jose provided great support throughout the tenancy process. He was available at all times to respond to any queries we had, and even dropped us a message once we had moved in to see if everything was alright. This amount of care is not often ...
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“I recieved a really good service from Life Residential and ......”

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Apr 15,2015
Minithumbup
By: 'Alexandra Paul'
Apr 15,2015
0 people found
this helpful
I recieved a really good service from Life Residential and everyone was really helpful and quick with responses and queries! I was unable to come and view the property myself so Simon was able to send me a video which was really helpful and was ...
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“Jose was very helpful in finding me the perfect property. ......”

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Mar 18,2015
Minithumbup
By: 'mildred'
Mar 18,2015
0 people found
this helpful
Jose was very helpful in finding me the perfect property. He listened to my needs and wants and found me the best property to fit both my lifestyle and personality. He was always available when needed and answered all my questions and queries. Overall he ...
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“Jose has let out 2 of my properties in Greenwich and ......”

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Mar 11,2015
Minithumbup
By: 'Halim'
Mar 11,2015
1 people found
this helpful
Jose has let out 2 of my properties in Greenwich and I am thoroughly pleased with the service provided. As an overseas landlord, it is difficult to manage my rented properties in London, but Jose has made it that much easier for me. He has always ...
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“Very happy with the service and super efficient. Will definitely ......”

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Mar 09,2015
Minithumbup
By: 'Matt Marner'
Mar 09,2015
0 people found
this helpful
Very happy with the service and super efficient. Will definitely use again next time I need to rent out one of my properties....
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“Jose helped use to move really fast and it was ......”

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Mar 08,2015
Minithumbup
By: 'Ana'
Mar 08,2015
0 people found
this helpful
Jose helped use to move really fast and it was exactly what we needed since we lived in a hotel. The place is great and he was nice to help us with some info even weeks after we moved....
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“Agency provided good service in helping to find a suitable ......”

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Feb 04,2015
Minithumbup
By: 'mlapkovska'
Feb 04,2015
0 people found
this helpful
Agency provided good service in helping to find a suitable apartment. We had a deadline to find one and we have perfectly fit within it thanks to help from our agent....
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“Jose is friendly, cordial, and knowledgeable about his job. I ......”

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Jan 27,2015
Minithumbup
By: 'KP'
Jan 27,2015
1 people found
this helpful
Jose is friendly, cordial, and knowledgeable about his job. I have used his services twice in renting an apartment, and he didn't disappoint me in either of occasions....
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“Jose showed me round the property. He was punctual, polite ......”

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Jan 20,2015
Minithumbup
By: 'Nick E'
Jan 20,2015
0 people found
this helpful
Jose showed me round the property. He was punctual, polite and professional and guided me through making a tenancy offer and the process which followed. He had everything set up for me on the move-in date, which was appreciated. Elina corresponded with me throughout the ...
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“My recent experience with LIFE residential, represented by Mr. Jose ......”

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Dec 16,2014
Minithumbup
By: 'Sadat'
Dec 16,2014
0 people found
this helpful
My recent experience with LIFE residential, represented by Mr. Jose Ferreira Jorge and Ms. Elina Westerlund, has been very positive. Being new to London under strong pressure to quickly navigate the London lettings market and find an apartment within only a week can be a ...
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Comment on agent fees
The agent helped me achieve a fair price, and did not attempt to increase the price to my disadvantage for the sake of his own benefit.
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“Jose, Elina and other teamates are helpful and professional. I ......”

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Dec 15,2014
Minithumbup
By: 'SiH'
Dec 15,2014
0 people found
this helpful
Jose, Elina and other teamates are helpful and professional. I just moved to London and made a lot of research regarding rent the apartment. The rental price they ask usually are very reasonable compared with other agents. Especially Jose is very patient and made a ...
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“It was my first experience with letting agency. And I ......”

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Nov 27,2014
Minithumbup
By: 'Viktoria'
Nov 27,2014
0 people found
this helpful
It was my first experience with letting agency. And I really surprised with their helpfulness, professionalism and positive attitude. I would like to thank Rebecca for the friendliness, experience and service provided. Happy to recommend her and the agency in general. Rebecca and Elina helped ...
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“My agent help me a lot with dealing property problem,......”

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Nov 27,2014
Minithumbup
By: 'Yaqi Jin'
Nov 27,2014
0 people found
this helpful
My agent help me a lot with dealing property problem,and this was my first time renting a flat in London,although I had a lot of questions ,my agent help me solve them patiently!:)...
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“The staff has been very helpful to arrange the property ......”

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Nov 24,2014
Minithumbup
By: 'Kun Zhao'
Nov 24,2014
0 people found
this helpful
The staff has been very helpful to arrange the property viewing and contact with the landlord in a professional way while with slight flexibility. They have also tried to provide efficient guidelines for the procedure and grant more trust to client (e.g. not mandatory ...
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“Jose wasted no time in showing his professionalism. He was ......”

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Nov 18,2014
Minithumbup
By: 'Carlo Clementi'
Nov 18,2014
1 people found
this helpful
Jose wasted no time in showing his professionalism. He was always punctual, open and to the point on property details and fielding any questions I had on the property. I appreciated his help in securing a flat. Thanks Jose, Carlo...
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“I have only positive things to say about LIFE Residential, ......”

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Nov 13,2014
Minithumbup
By: 'Wharf'
Nov 13,2014
0 people found
this helpful
I have only positive things to say about LIFE Residential, and especially the service I received from JosƒÂ© when renting my apartment. Knowing the many problems often encountered when dealing with London property agents, my experience with LIFE has been exceptionally good from start to ...
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“Jose is very good at responding to e-mails and requests ......”

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Nov 02,2014
Minithumbup
By: 'Brian'
Nov 02,2014
0 people found
this helpful
Jose is very good at responding to e-mails and requests from the tenant. He is helpful in assisting the tenant to settle in....
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“As a tenant I am very satisfied with the level ......”

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Oct 29,2014
Minithumbup
By: 'Nicolas'
Oct 29,2014
0 people found
this helpful
As a tenant I am very satisfied with the level of service which was provided by the agent, even more so as a few things where not quite in order after we had moved in. Yet the agent has proved very responsive and available to ...
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“Rebecca has always responded in a timely and professional manner ......”

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Oct 27,2014
Minithumbup
By: 'Mr. Thornton'
Oct 27,2014
0 people found
this helpful
Rebecca has always responded in a timely and professional manner and has always been most courteous towards me. She has provided regular unprompted updates to my property....
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“overall very positive experience. Jose and the team have been ......”

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Oct 23,2014
Minithumbup
By: 'Dilyana'
Oct 23,2014
0 people found
this helpful
overall very positive experience. Jose and the team have been very easy to deal with, responsive to queries and questions and helpful throughout the process....
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“The agent was very helpful in letting us know what ......”

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Oct 22,2014
Minithumbup
By: 'Rachel'
Oct 22,2014
1 people found
this helpful
The agent was very helpful in letting us know what was required of us and by when. He was approachable and didn't hesistate to help us when we had issues....
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“Our experience with Life Residential was perfect so far. Our ......”

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Oct 11,2014
Minithumbup
By: 'Alex'
Oct 11,2014
0 people found
this helpful
Our experience with Life Residential was perfect so far. Our agent, Simone Nel, went over and beyond to find a property that would suit our needs. In case we we were to move we would definitely revert to Life Residential....
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