100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
No company information
Latest Reviews
Featured Review
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reviewed by 'Achilleas'
Featured Review
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reviewed by 'Viktor'
Featured Review
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reviewed by 'Rebecca'
Featured Review
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reviewed by 'UM'
Featured Review
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reviewed by 'Artur Romantsov'
28th Apr 2024
reviewed by 'Jamila'
Opening Hours
Address
Life Residential
36 Millharbour
Canary Wharf,London
Greater London
E14 9JS
020 3368 1030
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £735,000 | £735,000 |
| Lettings | 100% | 88% | £300 | £3,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 0 | 78 | 17 | 2 | 0 | 0 | 0 | 4 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
May 30,2023
May 30,2023
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Zoe Zenonos has been extremely helpful in coordinating across tenant, agent, contractor to get the bedroom light fixed. Her responsiveness and get-done attitude is noted....
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May 16,2023
May 16,2023
1
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I am happy to say I have had a wonderful experience renting with Life Residential at Canary Wharf.
I saw the property on Rightmove on a Friday afternoon and decided to book a viewing, so I sent a message via Rightmove. It was Amy who ...
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Apr 28,2023
Apr 28,2023
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I had a good experience with Life Residential for 2 years.Other than some occasional delays they were always prompt in responding to our need....
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Apr 25,2023
Apr 25,2023
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Alisha who is our Property Manager organised for us a plumber to fix kitchen sink issues. We appreciate her help to get it sorted....
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Apr 12,2023
Apr 12,2023
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Michell Vasquez was quick to help me fix my sink in my flat! Was responsive via text for any questions as well!...
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Aug 02,2022
Aug 02,2022
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It is an amazing experience. Fern is really nice and kind. She gave useful suggestion for us. And she always helps us to solve issues. She is a really good agent！...
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Jun 16,2022
Jun 16,2022
1
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This has been my first time in UK and was in desperate need for a property so we got a property booked at Danison house 426 with Life residential recently 10 days ago but my bad luck was that I got trapped by them into a property ...
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Dec 13,2021
Dec 13,2021
0
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I had an amazing experience working with the agent Fern ODwyer, she made every effort to make sure I could get the flat I needed. She was very professional, diligent and the nicest agent I’ve met....
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Oct 02,2021
Oct 02,2021
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Fern was particularly helpful and kind. Provided me with strong communication and kept me well informed throughout the whole process....
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Jul 12,2021
Jul 12,2021
0
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I stayed in the Streamlight Tower. Pretty shocking experience given the reviews and awards this agency holds. For months we were ghosted. Appliances not working during the entire tenancy, our ensuite shower wasn't fixed until after 3/4 months, poor customer service, incredibly slow response, we were ...
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Mar 10,2021
Mar 10,2021
1
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Awful company
Really difficult to communicate. The property is not delivered as it says in the agreement. My property manager is not responsive. She didn't answer any of my phones or emails . it's been twi weeks and my problem still not solved.be careful and ...
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Feb 16,2021
Feb 16,2021
0
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Fraud
I believe it is a fraud case because life Residential rented me this flat which is not in proper condition for people to live. I have collected my keys on friday in the evening and moved in on Saturday, I have realized all pipes ...
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Jan 10,2020
Jan 10,2020
2
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I've never been in such a bad renting situation as with this life residential agency. We were left with a washing machine that can explode at any minute, agency sended a specialist who told us not to use it as its super dangerous, we got ...
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Feb 03, 2020
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Hi Soraia, we have passed on your feedback to management. They were unable to get through to you in the first instance, but are keen to get in touch to discuss this with you further. Please be advised that management is trying to get in touch with you to discuss the above concerns. Kind regards, LiFE Residential. ...
Dec 22,2019
Dec 22,2019
2
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Agree with some of the comments below. Fabricate claims at the end of tenancy for additional deductions from your deposit. Can’t produce any proof of costs or damage. Avoid. Or if you are a tenant, make sure to take numerous photos at the start ...
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Oct 29,2019
Oct 29,2019
0
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an advice just avoid if you are going…
an advice just avoid if you are going to rent a flat handled by them!
Another review just to certify how bad is this agency:
- the sofa: they said it was fixed but this is lie .; ...
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Aug 27,2019
Aug 27,2019
1
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They would con you in every possible way.
They would hide the inventory to make deductions from your deposit.
They would knock on the door day and night, weekday and weekend when you do not want them to take others to view the flat as ...
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Jul 08,2019
Jul 08,2019
1
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Definitely the worst letting agencies I've ever seen.
1. They set you up by renting you a place that they knew they were gonna sell, and they put that in contract so that you dont even get any compensation for getting kicked out.
They started bugging ...
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Jul 08, 2019
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Hi MJ Yiu, thank you for the feedback, we're sorry to hear that your experience with LiFE hasn't been the best. We've tried to look into the situation but we can't find your details on our system. Could you personally email us on [email protected], please. ...
Jun 18,2019
Jun 18,2019
0
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I have one issue of the window broken, which Marianne negotiated with building management and fixed it with the good result. I appreciate her good attitude and hopefully all staffs can learn from her to help the landlords, especially those who are living overseas....
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Apr 29,2019
Apr 29,2019
0
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I'm going to be honest, if this review was written for the first 3 years of our renting experience with life residential I would have given 1 star...repairs took over 9mths of chasing to be executed and communication was a joke!.
However, I have now learned ...
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Jun 14, 2019
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Hi , my comment references Rebecca Stewart who manages my property. I just wanted to express my thanks that she is quite proactive and helpful particularly in recommending a course of action when something has happened or needs to be dealt with. On her initiative she also sourced for competitive quotes for workman to undertake assorted repair works at my unit when I expressed surprise at how expensive the rectifications seemed to be. Hopefully I ll be able to save a few hundred quid ! Thanks Reb ...
Aug 17,2018
Aug 17,2018
4
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this helpful
this helpful
There is a multitude of dissatisfaction we would like to express toward Life Residential.
During our one year stay in the flat, we have requested the blinds to be fixed (blinds falling off the rail due to poor quality); reported a cracked tile done by ...
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Comment on agent fees
Not worth the service we received.
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Apr 26,2018
Apr 26,2018
3
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Avoid at all costs!
We lived in a property managed by Life Residential for 2 years. From beginning to end the service was a total joke. Each person we spoke to was more incompetent than the last with constant fobbing off of excuses (we were passed ...
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May 24, 2018
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I lived in a flat managed by this horrible company. They decided to fix the bathroom the day after i moved in! I found out when the handyman knowcked at the door! i complained about light for 18 months and it never got fixed. expensive*.Avoid at all costs ...
Apr 13,2018
Apr 13,2018
4
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this helpful
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This agent is a nightmare for the tenants.
First of all the fees are extremely expensive, that's how they exploit tenants' and landlords' money. Next the letting agent never talks about the painful and long-going processes before you pay them the holding deposit which is ...
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Comment on agent fees
Bad. Extremely expensive.
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Sep 19,2017
Sep 19,2017
4
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Worst agents in town.
Make sure they give everything in writing as they lie about anything to rent a property. Also when it's time to return the deposit they do anything to get something and then they stop answering emails altogether....
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Comment on agent fees
Bad. huge fees and they keep sucking like a leech for any renewal where they do literally nothing.
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Nov 25,2016
Nov 25,2016
5
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Life Residential are not returning our deposit! It has been a harrowing experience of following up with them for over 3 months now and they just keep giving excuses – emails after emails, phone calls, and nothing happens! The worst possible letting agents...
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May 18,2015
May 18,2015
0
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Jose provided great support throughout the tenancy process. He was available at all times to respond to any queries we had, and even dropped us a message once we had moved in to see if everything was alright. This amount of care is not often ...
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Apr 15,2015
Apr 15,2015
0
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I recieved a really good service from Life Residential and everyone was really helpful and quick with responses and queries! I was unable to come and view the property myself so Simon was able to send me a video which was really helpful and was ...
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Mar 18,2015
Mar 18,2015
0
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Jose was very helpful in finding me the perfect property. He listened to my needs and wants and found me the best property to fit both my lifestyle and personality. He was always available when needed and answered all my questions and queries. Overall he ...
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Mar 11,2015
Mar 11,2015
1
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Jose has let out 2 of my properties in Greenwich and I am thoroughly pleased with the service provided. As an overseas landlord, it is difficult to manage my rented properties in London, but Jose has made it that much easier for me. He has always ...
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Mar 09,2015
Mar 09,2015
0
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Very happy with the service and super efficient. Will definitely use again next time I need to rent out one of my properties....
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Mar 08,2015
Mar 08,2015
0
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Jose helped use to move really fast and it was exactly what we needed since we lived in a hotel. The place is great and he was nice to help us with some info even weeks after we moved....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Letting Agent in E14 
