Putterills
2.6/5, 9 reviews
33% recommended
60% sales valuation accuracy
40% sales fee satisfaction
We are delighted to have won Silver awards on both the Best Medium Sized Estate Agency and Best New Homes Agents categories at the Estate Agency of the year awards - the most prestigious event in the estate agency calendar. show more We are delighted to have won Silver awards on both the Best Medium Sized Estate Agency and Best New Homes Agents categories at the Estate Agency of the year awards - the most prestigious event in the estate agency calendar.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 60% 40% £328,000 £875,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 2 3 0 0 1 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Happy customers...”

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May 01,2019
Minithumbup
By: 'Mr and Mrs B'
May 01,2019
0 people found
this helpful
We recently sold 2 homes through Putterills , which was a complicated process to manage, Putterills did this very well. Duncan, Neena and Liz tried their best in getting prospective buyers through the door, which created 2 sales. Similarly, they worked really hard to find the right home ...
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing Office & Staff...”

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Apr 03,2019
Minithumbup
By: 'Lucinda Hendy'
Apr 03,2019
0 people found
this helpful
Lucinda Hendy in particular was completely and utterly professional all throughout the transaction - she goes above and beyond to ensure clients are kept up to date. She responds quickly to emails - even when out of the office - is a lovely lady and ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very pleased....”

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Feb 14,2019
Minithumbup
By: 'Grumpy'
Feb 14,2019
0 people found
this helpful
Putterills at Stevenage Old Town dealt with the sale of my late father-in-laws bungalow and we were very pleased with their service. The bungalow sold for very close to their initial valuation price and the staff really helped us with numerous issues that were raised ...
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Comment on agent fees
We have never sold a property before so wasn't sure what fees to expect, but assume they are about the same as everyone else.
Was this helpful? Yes

“As a tenant, Putterills charged me £420 for credit/referencing checks, ......”

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Oct 21,2017
Minithumbdown
By: 'Nabi'
Oct 21,2017
0 people found
this helpful
As a tenant, Putterills charged me £420 for credit/referencing checks, of which £150 went to credit/referencing checking my partner, who was not in the contract, but was only a 'permitted occupier'. Why would you credit check someone who's not going to be responsible for paying ...
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Comment on agent fees
Putterills charged me more than I paid for my tenants fees in Marylebone, central London. And they justified charging so much by stating, and I quote, "there's lettings agents around the country charging up to £1000 in fees, so we think we're pretty fair in comparison".
Was this helpful? Yes
By: Putterills
Oct 31, 2017
View all comments (1)
I was disappointed to read your comments and am sorry that you did not find value in the service we offer. Fees together with standards do vary substantially in our industry. We feel that our fees are both reasonable and justifiable. Very little negative feedback is received in this respect. Credit checks are taken on all occupiers over the age of 18. Our landlord clients like to know who is living in their property. Whilst some credit checks pass through quite quickly without any issue, the m ...

“A slick initial sales pitch from John Carini that convinced ......”

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Jul 26,2016
Minithumbdown
By: 'Nosalenofee'
Jul 26,2016
2 people found
this helpful
A slick initial sales pitch from John Carini that convinced us to sign up with them for the sale of our property. And then the paperwork that followed had a completely different valuation - £200,000 less than verbally indicated. We forgave that error. The property was ...
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What agent could do to change your mind?
The fees were set competitively but that doesn't really matter in this instance if a sale does not materialise.
Attached Filesnbsp;
Comment on agent fees
The fees were set competitively but that doesn't really matter in this instance if a sale does not materialise.
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“Putterills recently sold my late mum's house. Whilst showing round ......”

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Oct 26,2015
Minithumbdown
By: 'Alison willis'
Oct 26,2015
0 people found
this helpful
Putterills recently sold my late mum's house. Whilst showing round the prospective buyers they left the back door wide open. We only discovered this when a neighbour rang my sister who was away on holiday. The door had been wide open for three days so ...
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Was this helpful? Yes
By: Liam Howley
Oct 28, 2015
View all comments (2)
Good afternoon Ms Willis Thank you so much for your time last Friday night and for allowing me to come and meet with you and some of your family, I am pleased we have been able to resolve the matter to your satisfaction. We appreciate and understand your feedback, I have shared your thoughts with our sales team at the Marshalswick office and they have learned from the process. Thank you for accepting our apology, we always aim for the highest standards of service at all our branches. ...

“I used Putterills a couple of years ago to sell ......”

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Jan 15,2015
Minithumbdown
By: 'mferris'
Jan 15,2015
1 people found
this helpful
I used Putterills a couple of years ago to sell my property. The main problem I had during the sales process was the valuation of the property and I really had to fight to get them to put it on the market at the price ...
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Was this helpful? Yes
By: Putterills
Jan 15, 2015
View all comments (1)
Good Afternoon. Thank you for your review, we welcome all feedback and I am very sorry to hear about your experience of our service a couple of years ago. We pride ourselves on the service we provide. From your reference we are unable to find details of your sale & proposed purchase. Could you please call the St Albans office on 01727 898150 and ask to speak to one of our Partners as we are very keen to look into your review. Regards Putterills ...

“Not good at all. I told them three times about ......”

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May 29,2014
Minithumbdown
By: 'Disgruntled of Stevenage'
May 29,2014
0 people found
this helpful
Not good at all. I told them three times about my boiler not working and after nearly a month nothing had happened. In the end my girlfriend had to pretend that we had a baby and only then did they do something about getting it ...
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What agent could do to change your mind?
Just got the boiler mended quicker!
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“Overall not a good impression. My problem was that I ......”

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May 02,2014
Minithumbdown
By: 'JB6146'
May 02,2014
5 people found
this helpful
Overall not a good impression. My problem was that I got the distinct feeling that my 'modest' property was of little or even no interest to the lady who came to view it. Had she been in possession of a long nose, she would have ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:49 AM 28/03/2017 by Rhona

Awards won by Putterills

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