100% sales valuation accuracy
0% sales fee satisfaction
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Oct 26,2015
Oct 26,2015
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Putterills recently sold my late mum's house. Whilst showing round the prospective buyers they left the back door wide open. We only discovered this when a neighbour rang my sister who was away on holiday. The door had been wide open for three days so we could have been burgled or the house squatted. I had no response to my email of complaint to tony putterill. The branch manager said they would send a gift to my niece who had to drive over from Watford to secur the house but this never materialised. Absolutely shocking behaviour.
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Oct 26, 2015
I have now received a personal apology from a putterills director and a significant gift so am satisfied that the situation has been resolved.
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Latest Reviews
26th Oct 2015
reviewed by 'Alison'
Opening Hours
Address
Putterills
5 The Quadrant
Marshalswick,St Albans
Hertfordshire
AL4 9RA
01727 856999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £575,000 | £575,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
- Hertfordshire
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Oct 26,2015
Oct 26,2015
0
people found
this helpful
this helpful
Putterills recently sold my late mum's house. Whilst showing round the prospective buyers they left the back door wide open. We only discovered this when a neighbour rang my sister who was away on holiday. The door had been wide open for three days so ...
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Oct 28, 2015
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Good afternoon Ms Willis
Thank you so much for your time last Friday night and for allowing me to come and meet with you and some of your family, I am pleased we have been able to resolve the matter to your satisfaction.
We appreciate and understand your feedback, I have shared your thoughts with our sales team at the Marshalswick office and they have learned from the process.
Thank you for accepting our apology, we always aim for the highest standards of service at all our branches.
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Last updated at 10:50 AM 28/03/2017 by Rhona
Thank you so much for your time last Friday night and for allowing me to come and meet with you and some of your family, I am pleased we have been able to resolve the matter to your satisfaction.
We appreciate and understand your feedback, I have shared your thoughts with our sales team at the Marshalswick office and they have learned from the process.
Thank you for accepting our apology, we always aim for the highest standards of service at all our branches.
I'm pleased you were happy with the sales price achieved for the property.
Regards Liam