Branch: St Andrews, 72 North Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KY16
Branch: St Andrews, 72 North Street
Lettings (as a Tenant)
Postcode: KY16
1people found this helpful
Extremely rude and unprofessional, Carole is a nasty piece of work and I have never known anybody to be so toxic and unapproachable in my life. Landlords should also avoid, she does not lodge deposits or ensure properties are HMO compliant at all.... read full review
Branch: St Andrews, 72 North Street
Services: Lettings (as a Tenant)
Rent PCM: £485 Would you recommend?: No
Postcode: KY16
Branch: St Andrews, 72 North Street
Lettings (as a Tenant)
Rent PCM: £485 Postcode: KY16
0people found this helpful
Genuinely terrible experience - we moved out in the middle of the pandemic and they didn't do the inventory until a month after we'd left and then tried to charge us extortionately for the cleaning fee - they estimated £145-195 and when we outsourced a ... read full review
“Currently trying to get our deposit back, they're taking off ......”
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1 Star Review
Nov 23,2017
Carole
By:
'Unhappy'
Nov 23,2017
Branch: St Andrews, 72 North Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KY16
Branch: St Andrews, 72 North Street
Lettings (as a Tenant)
Postcode: KY16
6people found this helpful
Currently trying to get our deposit back, they're taking off a large sum of money unnecessarily and, what seems to us, unfairly. Went in to talk about it, or at least try to understand, and were met with rudeness, sarcasm and contradictory remarks. Seemed like ... read full review
“Very abrasive and unpleasant experience dealing with Premierlet. In St ......”
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1 Star Review
Aug 24,2017
Carole
By:
'Unhappy'
Aug 24,2017
Branch: St Andrews, 72 North Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KY16
Branch: St Andrews, 72 North Street
Lettings (as a Tenant)
Postcode: KY16
4people found this helpful
Very abrasive and unpleasant experience dealing with Premierlet. In St Andrews you often do not have much of a choice given limited letting opportunities and high rental costs for the local area. This is not made easier when the letting agents are either immensely unhelpful ... read full review
Comment on agent fees
Unknown - probably lower than most to allow for service.
Central Heating was installed in January, Between the contractors and Premier Let they forgot to get gas installed to the property at the same time! The contractor swears blind that his job was to install the radiators etc and not to arrange for gas to ... read full review
“Premier Let don t care about the tenant just landlord ......”
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1 Star Review
May 08,2013
By:
'bouba1341'
May 08,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN10
Lettings (as a Tenant)
Postcode: BN10
6people found this helpful
Premier Let don t care about the tenant just landlord landlord ... they need your money and your signature after that they ignore you.. in the end the charge you a lot for the inventory.... read full review
“Overall experience was incredibly poor ranging from rude and obtrusive ......”
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1 Star Review
Nov 26,2012
Caroline
By:
'Pleasedtohavemovedout'
Nov 26,2012
Branch: Glasgow, 124B Kirkintilloch Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Glasgow, 124B Kirkintilloch Road
Lettings (as a Tenant)
Postcode:
10people found this helpful
Overall experience was incredibly poor ranging from rude and obtrusive service to poor communication and dishonest behaviour. Examples are given below.
When organising somebody from the company to tidy the garden, several phone calls and going round in circles ensued. Eventually it was done , but ... read full review
What agent could do to change your mind?
Been more professional, polite and much more fair. Made more effort to give deposit back in reasonable time. Made sure landlord was registered as is legally required. Less intrusive re 3 month inspection.
“I found the proprietor and some staff members of this ......”
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1 Star Review
Jul 31,2012
By:
'unhappycustomer'
Jul 31,2012
Branch: Glasgow, 124B Kirkintilloch Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Glasgow, 124B Kirkintilloch Road
Lettings (as a Tenant)
Postcode:
5people found this helpful
I found the proprietor and some staff members of this company to be lacking not care or regard for thier customers. As a tennant renting from this particular agent, I was treated, with no respect and was subjected to very poor standards of living i.... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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