NMR Lettings
4.9/5, 141 reviews
100% recommended
90% lettings valuation accuracy
99% lettings fee satisfaction
NMR Lettings & Management Ltd (Nathan Martin Residential)We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, ... show more NMR Lettings & Management Ltd (Nathan Martin Residential)

We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.

With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether tenants, landlords) with specialist high quality advice tailored to each individual. Whether you are a landlord or investor with single or portfolio properties seeking a reliable agent for responsible, quality tenants for your property and/or full property management tailored to suit your needs, or a Tenant searching for a home ,we are here to help make the process stress and hassle free.

We don't go the extra mile, it's already included with our great professional service.

A forward looking business based on the traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation.

Together with attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.

Details of some of the properties we are currently instructed to let can be found on our website

At NMR Lettings, we recognised the growing demand for exceptional properties and exceptional service - so we have provided just that.

If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.

Est. in 2014 as NMR Lettings, Incorporated 2020 NMR Lettings & Management Ltd (Nathan Martin Residential)

2015/16/17/18 and 2019 Gold Award Winners for 'Best Letting Agent in Durham' for Customer Experience - allAgents.co.uk "The UK's Largest Customer Review Website for the Property Industry"
Follow our FACEBOOK or TWITTER page for latest news in the lettings market and property updates.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 90% 99% £290 £2,427
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 0 69 0 0 0 0 0 5 0
Areas covered
  • DH1
  • County Durham
  • DH7
  • Gateshead
  • DH2
  • Newcastle Upon Tyne
  • DH8
  • DH3
  • NE8
  • DH4
  • NE1
  • DH6
  • NE9
Address

6 Old Elvet
Durham
Durham
DH1 3HL
0191 3006112

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Lettings TPOS DPS

“Very professional and well organized. The pro......”

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Jun 02,2020
Minithumbup
Nathan
By: 'Benjamin Gepilano'
Jun 02,2020
0 people found
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Very professional and well organized. The process Of moving in went smoothly. Felt secured during the process and well informed about the property...
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“1 year on - same great service...”

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Jan 27,2020
Minithumbup
Nathan
Robyn
By: 'Dan'
Jan 27,2020
0 people found
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I have been with NMR for a bit over a year now. Since taking over the management of my property the service received from Nathan and Robyn has been nothing short of exemplary. It is not just the work they undertake. As a long distance ...
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“Nathan took over the management of our proper......”

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Jan 19,2020
Minithumbup
By: 'Y Dyson'
Jan 19,2020
0 people found
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Nathan took over the management of our property from another agent. We decided to use his company as he was always prompt with his feedback and we felt that it was time for a change of management. He has overseen renovations of our property, which ...
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“Responsive business, keen to help. Organized ......”

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Nov 16,2019
Minithumbup
Nathan
Robyn
By: 'Cliff Lui'
Nov 16,2019
0 people found
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Responsive business, keen to help. Organized and reachable. Helped out with internet, utilities, parking, licensing. Excellent services. Have worked with them for about two years. Highly recommend to people in this area....
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“I live in Spain and around 18 months ago deci......”

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Nov 16,2019
Minithumbup
Nathan
By: 'Elaine Willetts'
Nov 16,2019
0 people found
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I live in Spain and around 18 months ago decided to look for a property to buy in the UK that I could rent out . I contacted Nathan at NMR and a number of other letting agents for advice as this would be my first letting ...
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“Very helpful and friendly people. Very well o......”

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Nov 15,2019
Minithumbup
By: 'Stephen McGarry'
Nov 15,2019
0 people found
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Very helpful and friendly people. Very well organised. Would highly recommend. Go the extra mile to get you settled in your new home....
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“A totally professional, effortless, experience....”

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Sep 21,2019
Minithumbup
By: 'David Hamblin'
Sep 21,2019
1 people found
this helpful
A totally professional, effortless, expert experience, my Wife & I couldn't have asked for better. Seemless process finding a tenant, paperwork completed with ease, every legal & practical element covered. Changing agents to NMR has restored our faith as landlords in the letting process for us & our ...
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“Very helpful and walked me through the proces......”

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Sep 11,2019
Minithumbup
Nathan
Robyn
By: 'Shuayb Ahmed'
Sep 11,2019
0 people found
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Very helpful and walked me through the process. Professional and polite as well. Would recommend to others looking to rent....
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“Swift, efficient, personal service at a compe......”

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Aug 31,2019
Minithumbup
By: 'Shane Murray'
Aug 31,2019
0 people found
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Swift, efficient, personal service at a competitive rate. I would and have recommended to fellow landlords. The service received beat a larger competitor hands down....
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“Our experience with NMR lettings has been exc......”

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Aug 30,2019
Minithumbup
Nathan
By: 'Grace Keane'
Aug 30,2019
0 people found
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Our experience with NMR lettings has been excellent, they are the best estate agents we have dealt with in our renting history!...
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“So far, so good...”

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Jul 04,2019
Minithumbup
By: 'Ms C Mabaso'
Jul 04,2019
0 people found
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So far all seems to be going well. There has not needed to be any input from us and no problems have been reported to us. Glad we chose to switch to NMR Lettings....
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“Great service...”

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Jun 27,2019
Minithumbup
Nathan
Robyn
By: 'Kelly Young'
Jun 27,2019
0 people found
this helpful
Nathan and Robyn are really friendly and super efficient. They are able to answer all queries, give sound advice and are very quick to respond. They took all the hassle away from finding and vetting new tenants, but kept me fully informed along the way. ...
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“Quick response, helpful, informative, and eff......”

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Jun 26,2019
Minithumbup
By: 'Theresa Tan'
Jun 26,2019
0 people found
this helpful
Quick response, helpful, informative, and efficient. Being a first time investor, we are very grateful to Nathan for his guidance and excellent service....
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“I would highly recommend NMR letting. They le......”

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Jun 25,2019
Minithumbup
By: 'Ruth sadler'
Jun 25,2019
0 people found
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I would highly recommend NMR letting. They let my property easily got plenty of viewings. Kept into his throughout and gave good advice re prospective tenants...
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“Friendly, responsive, and accommodating....”

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Jun 04,2019
Minithumbup
Nathan
By: 'RM'
Jun 04,2019
0 people found
this helpful
Two months in and the summary is a representation of both Nathan and Robyn's professionalism. Happy Tennant thus far! :)...
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Comment on agent fees
Reasonable
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“Highly Professional Smooth Service...”

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May 20,2019
Minithumbup
Nathan
By: 'WinstonWright'
May 20,2019
0 people found
this helpful
Dealing with Nathan and NMR Lettings was a pleasure. I asked him to take over one of my properties that has always been difficult to let. He immediately gave me an honest appraisal of the property and advice on how to improve it. It let ...
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Comment on agent fees
Well worth it for the service given
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“Excellent...”

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Apr 07,2019
Minithumbup
Nathan
Robyn
By: 'Martyn'
Apr 07,2019
1 people found
this helpful
I've rented a property through NMR for the last 6 months Nathan and Robyn have both been excellent easy to contact and Nothing No matter how big or small is a problem to them...
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Comment on agent fees
Good
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“Head and shoulders above the rest!...”

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Apr 07,2019
Minithumbup
Nathan
Robyn
By: 'neppyjane'
Apr 07,2019
0 people found
this helpful
So glad to have found this company! Nathan and Robyn are efficient, friendly, and always go the extra mile to make sure everything runs as smoothly as possible - not just for us (the landlords), or the tenants, but for the neighbours as well, so ...
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Comment on agent fees
Extremely reasonable!
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“From viewing to move in everything went smoothly...”

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Apr 07,2019
Minithumbup
Nathan
Robyn
By: 'Andy'
Apr 07,2019
0 people found
this helpful
Nathan and Robyn are easily contactable , everything they say has been done , move in was great and they kept us up to date from start to finish with the whole process, highly recommended to anyone ,...
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Good
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“Excellent service...”

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Apr 02,2019
Minithumbup
Nathan
Robyn
By: 'Dan'
Apr 02,2019
1 people found
this helpful
I recently moved to NMR from another letting agent. The previous tenant had just moved out, leaving the property in a sorry state. Nathan was quick to pick up the work, providing quotes from multiple contractors to compare. He kept me updated with progress on ...
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“Letting Service...”

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Feb 12,2019
Minithumbup
Nathan
Robyn
By: 'Babs'
Feb 12,2019
0 people found
this helpful
Excellent professional service, and kept up to date through out the whole process. Always followed up calls or emails quickly without having to chase up. Any queries were answered without hesitation, nothing a bother. Top class service would definitely recommend *****...
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Comment on agent fees
Excellent fees for the work put in
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“Professionals from beginning to end....”

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Feb 12,2019
Minithumbup
Nathan
By: 'Pauline'
Feb 12,2019
0 people found
this helpful
As a landlord I felt as though Nathan gave a fair price,He was helpful, approachable & professional. I would definitely recommend him for renewing contracts. Thanks very much Nathan....
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Comment on agent fees
Excellent
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“A Quality Service...”

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Feb 12,2019
Minithumbup
Nathan
Robyn
By: 'Rachael'
Feb 12,2019
0 people found
this helpful
As a first time Landlady letting my first property, I have found the whole experience far less stressful than I had imagined thanks to NMR lettings. Nathan and Robyn are Professional but at the same time approachable. They are very informative and quick to answer ...
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Comment on agent fees
I found the fees to be very reasonable and transparent.
Was this helpful? Yes

“Customer service...”

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Feb 04,2019
Minithumbup
Nathan
By: 'Claire'
Feb 04,2019
0 people found
this helpful
Nathan is helpful, understanding and very efficient. Always happy to help and support tenants where needed and very responsive to repairs....
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Comment on agent fees
Good
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“Excellent Service...”

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Jan 30,2019
Minithumbup
Nathan
Robyn
By: 'Kieran'
Jan 30,2019
0 people found
this helpful
Whenever we need help with the property we rent Nathan and Robyn are always happy to help and work as a direct link to our landlord. We have lived in our place for a number of years now and it has been the most positive ...
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Comment on agent fees
Very fair and lowest on market
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“Excellent service...”

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Jan 28,2019
Minithumbup
Nathan
By: 'Paul'
Jan 28,2019
0 people found
this helpful
Consistently excellent service since my 5 years with NMR. Regular checks and reports. Solve small issues without hassle. I am able to trust NMR to take care of my property. Thank you NMR....
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Comment on agent fees
Good...! Low cost fees, competitive with the corporates, with a much more personal and higher level of service.
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“Long term tenant, happy renters...”

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Jan 25,2019
Minithumbup
Nathan
Robyn
By: 'HJdurham'
Jan 25,2019
0 people found
this helpful
We are long term tenants in a property managed by NMR. We've always recieved seamless service when any repair issues have arisen. We have had inspections and contract renewals as expected over the years but they have always been smoothly organised, flexible around work and ...
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Comment on agent fees
Reasonable and comparable/if not cheaper than other agencies
Was this helpful? Yes

“Professional...”

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Jan 24,2019
Minithumbup
Nathan
Robyn
By: 'John C'
Jan 24,2019
0 people found
this helpful
Nathan is always available a example other letting agents should follow, excellent service. I would certainly recommend this letting agents...
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Comment on agent fees
Value for money
Was this helpful? Yes

“Excellent service...”

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Jan 24,2019
Minithumbup
Nathan
By: 'NKT'
Jan 24,2019
0 people found
this helpful
I have found NMR Lettings to be extremely efficient and also thoughtful in the way they anticipate needs of us as their clients. I would highly recommend their services....
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Comment on agent fees
The fees are very reasonable
Was this helpful? Yes

“Letting agent...”

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Jan 24,2019
Minithumbup
Nathan
Robyn
By: 'Durham'
Jan 24,2019
0 people found
this helpful
Nathan is assiduous in finding good tenants, inducting them and then continuing to keep an eye on the property. He is prompt in responding to emails....
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Comment on agent fees
They are reasonably priced.
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Staff picture Nathan
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the event of a complaint against 'NMR Lettings' please request our complaints procedure from the Independent agent who will deal with the matter, should you matter not be resolved by any of the following methods with the agent see below.
We deal with complaints online, by telephone, text phone, post and email


If your complaint cannot be resolved within a suitable time frame (8 Weeks) you can visit the Ombudsman Services below for more advise and help to resolve the matter for you.
http://www.ombudsman-services.org/
Last updated at 3:07 PM 29/02/2016 by Nathan Reah

Awards won by NMR Lettings

Individual Branch Awards

Durham, DH1


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NMR Lettings