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We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.

With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional
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NMR Lettings

46 Orchard Drive
Durham
County Durham
DH1 1LA
01913006112

“ Fantastic... ”

Jun 08,2018
Minithumbup
Nathan
Robyn
By: 'Emma & Patrick'
Jun 08,2018
0 people found
this helpful
Perfect experience with this company. We were kept up to date and moved in within 14 days. We initially showed interest on a Sunday evening and we viewed the property on Monday which we were very happy about. Thanks...
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Comment on agent fees
Fees were reasonable
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“ Distant Landlord - Follow Up Review... ”

May 31,2018
Minithumbup
By: 'Robsee'
May 31,2018
0 people found
this helpful
My first and detailed review was on 10th April 2017. This was shortly after Nathan and NMR Lettings rescued my property from a nearby "letting agent". The latter had let me down on a number of counts during the time I was a client. ...
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Comment on agent fees
Good
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“ Stressfree... ”

May 12,2018
Minithumbup
Nathan
By: 'Nicola'
May 12,2018
0 people found
this helpful
Nathan helped us with every step and made letting our property as stress free as possible. Always responded to any requests :-) thanks...
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“ Excellent service... ”

Apr 17,2018
Minithumbup
Nathan
By: 'Slawek'
Apr 17,2018
0 people found
this helpful
A very good service from a friendly and efficient team. I had no problems at all. Always on time and very polite. Professional and helpful, knows the area well. It was a pleasure to be served by this letting agency. Highly recommended....
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Comment on agent fees
Fees are good reasonable
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“ Excellent!... ”

Apr 13,2018
Minithumbup
Nathan
By: 'Polina'
Apr 13,2018
0 people found
this helpful
Nathan has been incredibly helpful under all circumstances, and provided useful and kind advice on how to settle my bills, repairs and maintenance. He is a fantastic estate agent and I highly recommend him....
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Comment on agent fees
Very reasonable.
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“ Simple and Straightforward... ”

Apr 13,2018
Minithumbup
Nathan
By: 'Stu S'
Apr 13,2018
0 people found
this helpful
Nathan helped us to relocate within the city, and we found the service to be far simpler that previous letting agents, who's processes are often unnecessarily drawn out and complicated. Having used agents all over the country over the years, NMR Lettings are the ...
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Comment on agent fees
Excellent. A fixed cost and a breath of fresh air. None of the usual "one months' rent" which to be fair, is a joke for the amount of admin involved
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Feb 25,2018
Minithumbup
By: 'Ian'
Feb 25,2018
0 people found
this helpful
A very good service from a friendly and efficient team. I had no problems at with the whole process. Nathan was always on time and very polite...
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Comment on agent fees
Fees were a lot lower than most other agents in the area
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Feb 24,2018
Minithumbup
Nathan
By: 'Alexious'
Feb 24,2018
0 people found
this helpful
Nathan is a true professional and he knows the area well. He took control of every test and certification required for my 2 properties. He also made tenants move in with no hassles at all. Would recommend 100%...
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Comment on agent fees
Fees are reasonable can't complain.
Was this helpful? Yes
Jan 05,2018
Minithumbup
Nathan
By: 'Johannes Put'
Jan 05,2018
0 people found
this helpful
Very professional and direct helpful. Staff member is very friendly and understanding. It was a pleasure to be surved by this letting agency. Thank so much....
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Comment on agent fees
Good and reasonable.
Was this helpful? Yes
Jan 05,2018
Minithumbup
Nathan
By: 'Happy Landlord'
Jan 05,2018
0 people found
this helpful
I picked Nathan to let my property based on his positive feedback as I am located at considerable distance from my property. I found the feedback to be totally accurate. I will definitely be using his services again and you will not be disappointed if ...
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Comment on agent fees
Best in my opinion
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Dec 22,2017
Minithumbup
Nathan
By: 'Jane'
Dec 22,2017
0 people found
this helpful
I have transferred my property from another agent to NMR Lettings. Nathan was very efficient in answering queries from my tenant and myself. Since then I have required a contractor for some maintenance and my tenant and I were amazed by the speed in which ...
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Comment on agent fees
Fees are fair, they are less than other agencies but what’s more important, is you actually get really good service.
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Dec 16,2017
Minithumbup
Nathan
By: 'Bob'
Dec 16,2017
0 people found
this helpful
Nathan provides an excellent service. He is very accessible, puts in a lot of effort and provides good advice. Straightforward agreement, quality statements, everything runs smoothly. Highly recommended....
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Comment on agent fees
Very good.
Was this helpful? Yes
Nov 28,2017
Minithumbup
Nathan
By: 'Piers Knowles'
Nov 28,2017
0 people found
this helpful
Great agent. Has got properties & rooms tenanted for us when others struggled. Nathan is always available to speak to and calls you back if he is busy. Very proactive with getting tenants....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2017
Minithumbup
Nathan
By: 'Katie'
Nov 06,2017
0 people found
this helpful
The whole process of letting was very simple, I asked if I could move in on a specific day and that was achieved even with a short timeline. Very friendly, good communication on progress of the let. Would highly recommend to anyone and would look ...
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Comment on agent fees
very good, much lower than other agents
Was this helpful? Yes
Oct 26,2017
Minithumbup
Nathan
By: 'S.Turner'
Oct 26,2017
0 people found
this helpful
Excellent service. Prompt and efficient. Helped us move quickly to meet our requirements. Always at the end of a phone to sort things out. I would recommend NMR Lettings to anyone who is moving to the area....
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Comment on agent fees
good
Was this helpful? Yes
Oct 24,2017
Minithumbup
Nathan
By: 'Kieran'
Oct 24,2017
0 people found
this helpful
Nathan has been a massive help since we have moved in to our home. He has helped us when we have needed anything sorted at the property and has very good fees making it a smooth process when moving without leaving you out of pocket....
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Comment on agent fees
The fees were excellent and out of all the companies we looked at they were the cheapest and fairest
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Oct 10,2017
Minithumbup
Nathan
By: 'Ujok'
Oct 10,2017
0 people found
this helpful
A very good, solid, sound letting agent, however found getting hold of him in the process of signing the tenancy quite difficult, but he did call back in good time....
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Comment on agent fees
Good agent fees.
Was this helpful? Yes
Sep 28,2017
Minithumbup
Nathan
By: 'Nicola'
Sep 28,2017
0 people found
this helpful
The process from start to finish is very smooth. No hidden charges or extras and everything is transparent. Communication is very good and response times are good....
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Comment on agent fees
Compared to other agents the fees are low.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Nathan
By: 'Andrew'
Aug 24,2017
0 people found
this helpful
I would highly recommend nmr to anyone wishing to let a property Nathan is excellent at what he does and answers any queries very promptly...
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Comment on agent fees
Fees are good and very reasonable compared to the usual high street suspects
Was this helpful? Yes
Aug 12,2017
Minithumbup
Nathan
By: 'Dan Day'
Aug 12,2017
0 people found
this helpful
Excellent service. Very quick responses to emails and very helpful throughout the process of viewings and moving in. Would definitely recommend...
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Nathan
By: 'Mr Patterson'
Aug 03,2017
0 people found
this helpful
I was very pleased with the service provided, very prompt reply to messages and transparent pricing for both landlord and Tennants, unlike some Agents. I highly recommend and will definitely use again....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 26,2017
Minithumbup
Nathan
By: 'Stu S'
Jul 26,2017
0 people found
this helpful
NMR Lettings provided us with a very high overall level of service. From our initial telephone enquiry, right through to signing for the keys, Nathan was very personable, easy to work with and always on the end of the phone when needed. Nothing was needlessly ...
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Comment on agent fees
Excellent. In this age of ridiculously over-inflated Agents Fees (50% of one months rent is typical in this region and is a blatant money-making joke - fees should be the same regardless of the property) it was refreshing to discover that NMR charge a simple flat rate fee. We actually had to check that it wasn't a misprint and it helped make the decision even easier to make
Was this helpful? Yes
Jul 17,2017
Minithumbup
Nathan
By: 'landlord'
Jul 17,2017
0 people found
this helpful
Nathan approachable helpful and tireless in helping my new tenant, recently arrived from abroad to settle, and answering my queries as a landlord. Very confident and happy with the service provided, which is prompt, polite and efficient. Thank you....
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Comment on agent fees
very reasonably priced and an excellent service.
Was this helpful? Yes
Jul 16,2017
Minithumbup
By: 'HTAKA'
Jul 16,2017
1 people found
this helpful
* Quick response to queries * Come to my property in person and check each concern I had * Good at arranging contractors to fix problems...
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Jul 15,2017
Minithumbup
Nathan
By: 'Greg'
Jul 15,2017
0 people found
this helpful
We'd like to thank Nathan - the whole experience from start to finish was quick, simple and without any kind of stress. Nathan was also really flexible in meeting us out of hours for the hand over as we were delayed in traffic arriving. So ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Nathan
By: 'Steven 32'
Jun 20,2017
0 people found
this helpful
Working with Nathan was a very plesent experience. He was quick and clear with anything I wanted to know. From the three local estate agents I have used in the past this was the best experience keeping things simple an easy to understand but still ...
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Comment on agent fees
Nathan was very professional and a really helpful and nice person.
Was this helpful? Yes
Jun 16,2017
Minithumbup
By: 'Claire'
Jun 16,2017
0 people found
this helpful
Nathan is a friendly, helpful agent who is very professional and thorough in his work. He is very responsive to phone calls, emails etc...
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Comment on agent fees
Fees are appropriate to quality of home
Was this helpful? Yes
May 16,2017
Minithumbup
Nathan
By: 'Mr. Hunor'
May 16,2017
0 people found
this helpful
I have had a great experience with their services to date. I am very satisfied customer, because they did a superb job. I highly recommend their services to the public....
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Comment on agent fees
They are working with good prices.
Was this helpful? Yes
May 16,2017
Minithumbup
Nathan
By: 'Tracey D'
May 16,2017
0 people found
this helpful
NRM have been fabulous, very efficient and professional. I decided to go dual agency as wasn't sure if NRM were too far away from my rental property, and my tenants would want a nearby, well known agent. However, I gave them a chance and bingo.... ...
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Was this helpful? Yes
May 01,2017
Minithumbup
Nathan
By: 'BBC'
May 01,2017
0 people found
this helpful
Nathan has been absolutely fantastic throughout the whole process. Always helpful with great communication, I was always confident that we were in great hands....
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Was this helpful? Yes
Areas covered
  • DH1
  • County Durham
  • DH7
  • Gateshead
  • DH2
  • Newcastle Upon Tyne
  • DH8
  • DH3
  • NE8
  • DH4
  • NE1
  • DH6
  • NE9

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 0 52 0 0 0 0 0 3 0

Agent Fees

Tenant Find Service
Β£250 NO VAT

Management
Set Up Β£199 NO VAT
8% Monthly
Inventory Fee Applies

Energy Performance Certificates
Β£75 NO VAT

CP12 - Gas Certificate
Β£65 NO VAT

Inventories
Β£100 NO VAT (up to 3 bedroom, Β£20 per additional room)
Check Out
Β£75 NO VAT

Application Fees:
Reference Fee: Β£150* for Individual or Joint Applications
Β£40 for additional applicant or Guarantor.
* see our individual properties as incentives are often available.
Last updated at 3:07 PM 29/02/2016 by Nathan Reah

Complaints Procedure

In the event of a complaint against 'NMR Lettings' please request our complaints procedure from the Independent agent who will deal with the matter, should you matter not be resolved by any of the following methods with the agent see below.
We deal with complaints online, by telephone, text phone, post and email


If your complaint cannot be resolved within a suitable time frame (8 Weeks) you can visit the Ombudsman Services below for more advise and help to resolve the matter for you.
http://www.ombudsman-services.org/
Last updated at 3:07 PM 29/02/2016 by Nathan Reah
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