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We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.

With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional
Read full description...We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.

With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether tenants, landlords) with specialist high quality advice tailored to each individual. Whether you are a landlord or investor with single or portfolio properties seeking a reliable agent for responsible, quality tenants for your property and/or full property management tailored to suit your needs, or a Tenant searching for a home ,we are here to help make the process stress and hassle free.

We don't go the extra mile, it's already included with our great professional service.

A forward looking business based on the traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation.

Together with attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.

Details of some of the properties we are currently instructed to let can be found on our website

At NMR Lettings, we recognised the growing demand for exceptional properties and exceptional service - so we have provided just that.

If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.

2015/16/17 and 2018 Gold Award Winners for 'Best Letting Agent in Durham' for Customer Experience - allAgents.co.uk "The UK's Largest Customer Review Website for the Property Industry"
Follow our FACEBOOK or TWITTER page for latest news in the lettings market and property updates.
NMR Lettings

6 Old Elvet
Durham
Durham
DH1 3HL
0191 3006112

“Excellent...”

Apr 07,2019
Minithumbup
Nathan
Robyn
By: 'Martyn'
Apr 07,2019
1 people found
this helpful
I've rented a property through NMR for the last 6 months Nathan and Robyn have both been excellent easy to contact and Nothing No matter how big or small is a problem to them...
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Comment on agent fees
Good
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“Head and shoulders above the rest!...”

Apr 07,2019
Minithumbup
Nathan
Robyn
By: 'neppyjane'
Apr 07,2019
0 people found
this helpful
So glad to have found this company! Nathan and Robyn are efficient, friendly, and always go the extra mile to make sure everything runs as smoothly as possible - not just for us (the landlords), or the tenants, but for the neighbours as well, so ...
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Comment on agent fees
Extremely reasonable!
Was this helpful? Yes

“From viewing to move in everything went smoothly...”

Apr 07,2019
Minithumbup
Nathan
Robyn
By: 'Andy'
Apr 07,2019
0 people found
this helpful
Nathan and Robyn are easily contactable , everything they say has been done , move in was great and they kept us up to date from start to finish with the whole process, highly recommended to anyone ,...
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Comment on agent fees
Good
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“Excellent service...”

Apr 02,2019
Minithumbup
Nathan
Robyn
By: 'Dan'
Apr 02,2019
1 people found
this helpful
I recently moved to NMR from another letting agent. The previous tenant had just moved out, leaving the property in a sorry state. Nathan was quick to pick up the work, providing quotes from multiple contractors to compare. He kept me updated with progress on ...
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“Letting Service...”

Feb 12,2019
Minithumbup
Nathan
Robyn
By: 'Babs'
Feb 12,2019
0 people found
this helpful
Excellent professional service, and kept up to date through out the whole process. Always followed up calls or emails quickly without having to chase up. Any queries were answered without hesitation, nothing a bother. Top class service would definitely recommend *****...
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Comment on agent fees
Excellent fees for the work put in
Was this helpful? Yes

“Professionals from beginning to end....”

Feb 12,2019
Minithumbup
Nathan
By: 'Pauline'
Feb 12,2019
0 people found
this helpful
As a landlord I felt as though Nathan gave a fair price,He was helpful, approachable & professional. I would definitely recommend him for renewing contracts. Thanks very much Nathan....
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Comment on agent fees
Excellent
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“A Quality Service...”

Feb 12,2019
Minithumbup
Nathan
Robyn
By: 'Rachael'
Feb 12,2019
0 people found
this helpful
As a first time Landlady letting my first property, I have found the whole experience far less stressful than I had imagined thanks to NMR lettings. Nathan and Robyn are Professional but at the same time approachable. They are very informative and quick to answer ...
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Comment on agent fees
I found the fees to be very reasonable and transparent.
Was this helpful? Yes

“Customer service...”

Feb 04,2019
Minithumbup
Nathan
By: 'Claire'
Feb 04,2019
0 people found
this helpful
Nathan is helpful, understanding and very efficient. Always happy to help and support tenants where needed and very responsive to repairs....
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Comment on agent fees
Good
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“Excellent Service...”

Jan 30,2019
Minithumbup
Nathan
Robyn
By: 'Kieran'
Jan 30,2019
0 people found
this helpful
Whenever we need help with the property we rent Nathan and Robyn are always happy to help and work as a direct link to our landlord. We have lived in our place for a number of years now and it has been the most positive ...
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Comment on agent fees
Very fair and lowest on market
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“Excellent service...”

Jan 28,2019
Minithumbup
Nathan
By: 'Paul'
Jan 28,2019
0 people found
this helpful
Consistently excellent service since my 5 years with NMR. Regular checks and reports. Solve small issues without hassle. I am able to trust NMR to take care of my property. Thank you NMR....
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Comment on agent fees
Good...! Low cost fees, competitive with the corporates, with a much more personal and higher level of service.
Was this helpful? Yes

“Long term tenant, happy renters...”

Jan 25,2019
Minithumbup
Nathan
Robyn
By: 'HJdurham'
Jan 25,2019
0 people found
this helpful
We are long term tenants in a property managed by NMR. We've always recieved seamless service when any repair issues have arisen. We have had inspections and contract renewals as expected over the years but they have always been smoothly organised, flexible around work and ...
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Comment on agent fees
Reasonable and comparable/if not cheaper than other agencies
Was this helpful? Yes

“Professional...”

Jan 24,2019
Minithumbup
Nathan
Robyn
By: 'John C'
Jan 24,2019
0 people found
this helpful
Nathan is always available a example other letting agents should follow, excellent service. I would certainly recommend this letting agents...
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Comment on agent fees
Value for money
Was this helpful? Yes

“Excellent service...”

Jan 24,2019
Minithumbup
Nathan
By: 'NKT'
Jan 24,2019
0 people found
this helpful
I have found NMR Lettings to be extremely efficient and also thoughtful in the way they anticipate needs of us as their clients. I would highly recommend their services....
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Comment on agent fees
The fees are very reasonable
Was this helpful? Yes

“Letting agent...”

Jan 24,2019
Minithumbup
Nathan
Robyn
By: 'Durham'
Jan 24,2019
0 people found
this helpful
Nathan is assiduous in finding good tenants, inducting them and then continuing to keep an eye on the property. He is prompt in responding to emails....
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Comment on agent fees
They are reasonably priced.
Was this helpful? Yes

“Great, easy move...”

Dec 20,2018
Minithumbup
Nathan
By: 'C Anstoter'
Dec 20,2018
0 people found
this helpful
The whole moving experience was far less stressful with NMR Lettings than it has been with previous letting agents. Nathan was extremely helpful and friendly throughout the experience. Would recommend highly!...
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Comment on agent fees
Agents fees were good for the service provided
Was this helpful? Yes

“Very helpful and got my issue fixed promptly. Very good communication....”

Dec 11,2018
Minithumbup
Nathan
By: 'Bex'
Dec 11,2018
2 people found
this helpful
Had an issue with boiler on a Sunday and contacting Nathan was easy and fast response. The issue was resolved promptly without any hassle....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Service...”

Nov 23,2018
Minithumbup
By: 'Nicola'
Nov 23,2018
0 people found
this helpful
I have been a tenant of NMR Lettings for over a year and always found Nathan easy to deal with, easy to contact and very fair....
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Comment on agent fees
Agents fees are far less than high street letting agents.
Was this helpful? Yes

“Fast response to all issues with the house...”

Nov 23,2018
Minithumbup
Nathan
By: 'Leah & Kieran'
Nov 23,2018
0 people found
this helpful
Nathan has been absolutely wonderful and so very professional in dealing with the few issues we've had with the house in the first month of moving in. I could not recommend him more highly....
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“Clear, transparent and helpful agents. Just a little slow to reply!...”

Sep 24,2018
Minithumbup
Nathan
Robyn
By: 'Michael'
Sep 24,2018
0 people found
this helpful
We are tenants letting out a property located in Durham. All three of us are students. From the beginning the service we have received from NMR lettings has been fairly good: they are clear and transparent and have provided us with all of the information ...
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Comment on agent fees
No fees for students which is appreciated and welcomed. The rent is reasonably priced.
Was this helpful? Yes

“Excellent services in all areas...”

Aug 17,2018
Minithumbup
Nathan
Robyn
By: 'Steplada LImited'
Aug 17,2018
0 people found
this helpful
first class services,never fails to return calls or emails and all dealt with in a speedy fashion . We are based in London and without Nathan and Robyn ,we would struggle to deal with the problems that some of our properties have had,especially during ...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes

“Very responsive and helpful...”

Aug 16,2018
Minithumbup
Nathan
By: 'Nick T'
Aug 16,2018
0 people found
this helpful
Nathan has been very responsive, efficient and helpful in taking over an existing student let, liaising with the previous agents, finding new tenants and monitoring the condition of the property and I highly commend NMR Lettings...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Quality Service...”

Aug 16,2018
Minithumbup
By: 'Danial Kennedy'
Aug 16,2018
0 people found
this helpful
I have been in one of Nathan's properties since May and I have enjoyed the experience. It is a quality living space and if a problem arises it is dealt with quickly and efficiently....
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“Quality Service...”

Aug 16,2018
Minithumbup
By: 'Danial Kennedy'
Aug 16,2018
0 people found
this helpful
I have been in one of Nathan's properties since May and I have enjoyed the experience. It is a quality living space and if a problem arises it is dealt with quickly and efficiently....
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“Fantastic...”

Jun 08,2018
Minithumbup
Nathan
Robyn
By: 'Emma & Patrick'
Jun 08,2018
0 people found
this helpful
Perfect experience with this company. We were kept up to date and moved in within 14 days. We initially showed interest on a Sunday evening and we viewed the property on Monday which we were very happy about. Thanks...
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes

“Distant Landlord - Follow Up Review...”

May 31,2018
Minithumbup
By: 'Robsee'
May 31,2018
0 people found
this helpful
My first and detailed review was on 10th April 2017. This was shortly after Nathan and NMR Lettings rescued my property from a nearby "letting agent". The latter had let me down on a number of counts during the time I was a client. I would ...
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Comment on agent fees
Good
Was this helpful? Yes

“Stressfree...”

May 12,2018
Minithumbup
Nathan
By: 'Nicola'
May 12,2018
0 people found
this helpful
Nathan helped us with every step and made letting our property as stress free as possible. Always responded to any requests :-) thanks...
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Was this helpful? Yes

“Excellent service...”

Apr 17,2018
Minithumbup
Nathan
By: 'Slawek'
Apr 17,2018
0 people found
this helpful
A very good service from a friendly and efficient team. I had no problems at all. Always on time and very polite. Professional and helpful, knows the area well. It was a pleasure to be served by this letting agency. Highly recommended....
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Comment on agent fees
Fees are good reasonable
Was this helpful? Yes

“Excellent!...”

Apr 13,2018
Minithumbup
Nathan
By: 'Polina'
Apr 13,2018
0 people found
this helpful
Nathan has been incredibly helpful under all circumstances, and provided useful and kind advice on how to settle my bills, repairs and maintenance. He is a fantastic estate agent and I highly recommend him....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Simple and Straightforward...”

Apr 13,2018
Minithumbup
Nathan
By: 'Stu S'
Apr 13,2018
0 people found
this helpful
Nathan helped us to relocate within the city, and we found the service to be far simpler that previous letting agents, who's processes are often unnecessarily drawn out and complicated. Having used agents all over the country over the years, NMR Lettings are the only ...
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Comment on agent fees
Excellent. A fixed cost and a breath of fresh air. None of the usual "one months' rent" which to be fair, is a joke for the amount of admin involved
Was this helpful? Yes

“A very good service from a friendly and efficient team. ......”

Feb 25,2018
Minithumbup
By: 'Ian'
Feb 25,2018
0 people found
this helpful
A very good service from a friendly and efficient team. I had no problems at with the whole process. Nathan was always on time and very polite...
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Comment on agent fees
Fees were a lot lower than most other agents in the area
Was this helpful? Yes
Areas covered
  • DH1
  • County Durham
  • DH7
  • Gateshead
  • DH2
  • Newcastle Upon Tyne
  • DH8
  • DH3
  • NE8
  • DH4
  • NE1
  • DH6
  • NE9

TPOS Lettings DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
58 0 64 0 0 0 0 0 3 0

Fees

Tenant Find Service
£250 NO VAT

Management
Set Up £199 NO VAT
8% Monthly
Inventory Fee Applies

Energy Performance Certificates
£75 NO VAT

CP12 - Gas Certificate
£65 NO VAT

Inventories
£100 NO VAT (up to 3 bedroom, £20 per additional room)
Check Out
£75 NO VAT

Application Fees:
Reference Fee: £150* for Individual or Joint Applications
£40 for additional applicant or Guarantor.
* see our individual properties as incentives are often available.
Last updated at 29/02/2016, 3:07 PM by Nathan Reah

Complaints Procedure

In the event of a complaint against 'NMR Lettings' please request our complaints procedure from the Independent agent who will deal with the matter, should you matter not be resolved by any of the following methods with the agent see below.
We deal with complaints online, by telephone, text phone, post and email


If your complaint cannot be resolved within a suitable time frame (8 Weeks) you can visit the Ombudsman Services below for more advise and help to resolve the matter for you.
http://www.ombudsman-services.org/
Last updated at 3:07 PM 29/02/2016 by Nathan Reah
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