92% lettings valuation accuracy
99% lettings fee satisfaction
Nathan Martin. Lettings & Management Consultants We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer ...
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Nathan Martin. Lettings & Management Consultants
We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.
With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether tenants, landlords) with specialist high quality advice tailored to each individual. Whether you are a landlord or investor with single or portfolio properties seeking a reliable agent for responsible, quality tenants for your property and/or full property management tailored to suit your needs, or a Tenant searching for a home ,we are here to help make the process stress and hassle free.
We don't go the extra mile, it's already included with our great professional service.
A forward looking business based on the traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation.
Together with attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.
Details of some of the properties we are currently instructed to let can be found on our website
At NMR Lettings, we recognised the growing demand for exceptional properties and exceptional service - so we have provided just that.
If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.
Est. in 2014 as NMR Lettings, Incorporated 2020 NMR Lettings & Management Ltd (Nathan Martin.)
2015/16/17/18/19 and 2020 Gold Award Winners for 'Best Letting Agent in Durham' for Customer Experience - allAgents.co.uk "The UK's Largest Customer Review Website for the Property Industry"
Follow our FACEBOOK or INSTAGRAM page for latest news in the lettings market and property updates.
We are an award winning, fresh and forward thinking family run letting and property management agents with unrivalled expertise of the local area based in Durham City covering the North East. With all the traditional values you would expect from a well-established firm, we offer a modern quality service.
With over 10 years of experience, we have developed an extensive knowledge of the local property market. This enables us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether tenants, landlords) with specialist high quality advice tailored to each individual. Whether you are a landlord or investor with single or portfolio properties seeking a reliable agent for responsible, quality tenants for your property and/or full property management tailored to suit your needs, or a Tenant searching for a home ,we are here to help make the process stress and hassle free.
We don't go the extra mile, it's already included with our great professional service.
A forward looking business based on the traditional values, we always strive to be at the forefront of the property letting market, and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation.
Together with attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.
Details of some of the properties we are currently instructed to let can be found on our website
At NMR Lettings, we recognised the growing demand for exceptional properties and exceptional service - so we have provided just that.
If you require any further information or advice please do not hesitate to contact us. We look forward to hearing from you.
Est. in 2014 as NMR Lettings, Incorporated 2020 NMR Lettings & Management Ltd (Nathan Martin.)
2015/16/17/18/19 and 2020 Gold Award Winners for 'Best Letting Agent in Durham' for Customer Experience - allAgents.co.uk "The UK's Largest Customer Review Website for the Property Industry"
Follow our FACEBOOK or INSTAGRAM page for latest news in the lettings market and property updates.
Latest Reviews
View all Reviews 162
23rd Feb 2024
reviewed by 'Sheree'
14th Feb 2023
reviewed by 'heather'
24th Oct 2022
reviewed by 'Adele'
5th Sep 2022
reviewed by 'Nick'
2nd Sep 2022
reviewed by 'Mark'
2nd Sep 2022
reviewed by 'Lindsey'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 92% | 99% | £290 | £3,255 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 75 | 1 | 76 | 1 | 0 | 0 | 0 | 0 | 8 | 1 |
Areas covered
- DH1
- County Durham
- DH7
- Gateshead
- DH2
- Newcastle Upon Tyne
- DH8
- DH3
- NE8
- DH4
- NE1
- DH6
- NE9
Address
3a Sunderland Road
Durham
County Durham
DH1 2LH
0191 3006112
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
to Rent 17
Aug 30,2019
Aug 30,2019
0
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this helpful
this helpful
Our experience with NMR lettings has been excellent, they are the best estate agents we have dealt with in our renting history!...
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Jul 04,2019
Jul 04,2019
0
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So far all seems to be going well. There has not needed to be any input from us and no problems have been reported to us. Glad we chose to switch to NMR Lettings....
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Jun 27,2019
Jun 27,2019
0
people found
this helpful
this helpful
Nathan and Robyn are really friendly and super efficient. They are able to answer all queries, give sound advice and are very quick to respond. They took all the hassle away from finding and vetting new tenants, but kept me fully informed along the way. ...
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Jun 26,2019
Jun 26,2019
0
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this helpful
Quick response, helpful, informative, and efficient. Being a first time investor, we are very grateful to Nathan for his guidance and excellent service....
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Jun 25,2019
Jun 25,2019
0
people found
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I would highly recommend NMR letting. They let my property easily got plenty of viewings. Kept into his throughout and gave good advice re prospective tenants...
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Jun 04,2019
Jun 04,2019
0
people found
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Two months in and the summary is a representation of both Nathan and Robyn's professionalism. Happy Tennant thus far! :)...
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Comment on agent fees
Reasonable
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Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Dealing with Nathan and NMR Lettings was a pleasure. I asked him to take over one of my properties that has always been difficult to let. He immediately gave me an honest appraisal of the property and advice on how to improve it. It let ...
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Comment on agent fees
Well worth it for the service given
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Yes
Apr 07,2019
Apr 07,2019
1
people found
this helpful
this helpful
I've rented a property through NMR for the last 6 months Nathan and Robyn have both been excellent easy to contact and
Nothing
No matter how big or small is a problem to them...
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Comment on agent fees
Good
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Yes
Apr 07,2019
Apr 07,2019
0
people found
this helpful
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So glad to have found this company! Nathan and Robyn are efficient, friendly, and always go the extra mile to make sure everything runs as smoothly as possible - not just for us (the landlords), or the tenants, but for the neighbours as well, so ...
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Comment on agent fees
Extremely reasonable!
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Yes
Apr 07,2019
Apr 07,2019
0
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Nathan and Robyn are easily contactable , everything they say has been done , move in was great and they kept us up to date from start to finish with the whole process, highly recommended to anyone ,...
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Comment on agent fees
Good
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Yes
Apr 02,2019
Apr 02,2019
1
people found
this helpful
this helpful
I recently moved to NMR from another letting agent. The previous tenant had just moved out, leaving the property in a sorry state. Nathan was quick to pick up the work, providing quotes from multiple contractors to compare. He kept me updated with progress on ...
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Feb 12,2019
Feb 12,2019
0
people found
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Excellent professional service, and kept up to date through out the whole process. Always followed up calls or emails quickly without having to chase up. Any queries were answered without hesitation, nothing a bother.
Top class service would definitely recommend *****...
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Comment on agent fees
Excellent fees for the work put in
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Feb 12,2019
Feb 12,2019
0
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As a landlord I felt as though Nathan gave a fair price,He was helpful, approachable & professional. I would definitely recommend him for renewing contracts.
Thanks very much Nathan....
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Comment on agent fees
Excellent
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Yes
Feb 12,2019
Feb 12,2019
0
people found
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As a first time Landlady letting my first property, I have found the whole experience far less stressful than I had imagined thanks to NMR lettings. Nathan and Robyn are Professional but at the same time approachable. They are very informative and quick to answer ...
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Comment on agent fees
I found the fees to be very reasonable and transparent.
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Feb 04,2019
Feb 04,2019
0
people found
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Nathan is helpful, understanding and very efficient. Always happy to help and support tenants where needed and very responsive to repairs....
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Comment on agent fees
Good
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Yes
Jan 30,2019
Jan 30,2019
0
people found
this helpful
this helpful
Whenever we need help with the property we rent Nathan and Robyn are always happy to help and work as a direct link to our landlord. We have lived in our place for a number of years now and it has been the most positive ...
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Comment on agent fees
Very fair and lowest on market
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Yes
Jan 28,2019
Jan 28,2019
0
people found
this helpful
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Consistently excellent service since my 5 years with NMR. Regular checks and reports. Solve small issues without hassle. I am able to trust NMR to take care of my property. Thank you NMR....
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Comment on agent fees
Good...! Low cost fees, competitive with the corporates, with a much more personal and higher level of service.
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Yes
Jan 25,2019
Jan 25,2019
0
people found
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We are long term tenants in a property managed by NMR. We've always recieved seamless service when any repair issues have arisen. We have had inspections and contract renewals as expected over the years but they have always been smoothly organised, flexible around work and ...
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Comment on agent fees
Reasonable and comparable/if not cheaper than other agencies
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Yes
Jan 24,2019
Jan 24,2019
0
people found
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Nathan is always available a example other letting agents should follow, excellent service.
I would certainly recommend this letting agents...
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Comment on agent fees
Value for money
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Yes
Jan 24,2019
Jan 24,2019
0
people found
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I have found NMR Lettings to be extremely efficient and also thoughtful in the way they anticipate needs of us as their clients. I would highly recommend their services....
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Comment on agent fees
The fees are very reasonable
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Yes
Jan 24,2019
Jan 24,2019
0
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Nathan is assiduous in finding good tenants, inducting them and then continuing to keep an eye on the property. He is prompt in responding to emails....
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Comment on agent fees
They are reasonably priced.
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Dec 20,2018
Dec 20,2018
0
people found
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The whole moving experience was far less stressful with NMR Lettings than it has been with previous letting agents. Nathan was extremely helpful and friendly throughout the experience. Would recommend highly!...
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Comment on agent fees
Agents fees were good for the service provided
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Dec 11,2018
Dec 11,2018
2
people found
this helpful
this helpful
Had an issue with boiler on a Sunday and contacting Nathan was easy and fast response. The issue was resolved promptly without any hassle....
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Comment on agent fees
Good
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Yes
Nov 23,2018
Nov 23,2018
0
people found
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I have been a tenant of NMR Lettings for over a year and always found Nathan easy to deal with, easy to contact and very fair....
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Comment on agent fees
Agents fees are far less than high street letting agents.
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Yes
Nov 23,2018
Nov 23,2018
0
people found
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Nathan has been absolutely wonderful and so very professional in dealing with the few issues we've had with the house in the first month of moving in. I could not recommend him more highly....
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Sep 24,2018
Sep 24,2018
0
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We are tenants letting out a property located in Durham. All three of us are students.
From the beginning the service we have received from NMR lettings has been fairly good: they are clear and transparent and have provided us with all of the information ...
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Comment on agent fees
No fees for students which is appreciated and welcomed. The rent is reasonably priced.
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Aug 17,2018
Aug 17,2018
0
people found
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first class services,never fails to return calls or emails and all dealt with in a speedy fashion .
We are based in London and without Nathan and Robyn ,we would struggle to deal with the problems that some of our properties have had,especially during ...
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Comment on agent fees
Very reasonable fees
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Yes
Aug 16,2018
Aug 16,2018
0
people found
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Nathan has been very responsive, efficient and helpful in taking over an existing student let, liaising with the previous agents, finding new tenants and monitoring the condition of the property and I highly commend NMR Lettings...
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Comment on agent fees
Very reasonable
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Yes
Aug 16,2018
Aug 16,2018
0
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I have been in one of Nathan's properties since May and I have enjoyed the experience. It is a quality living space and if a problem arises it is dealt with quickly and efficiently....
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Aug 16,2018
Aug 16,2018
0
people found
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I have been in one of Nathan's properties since May and I have enjoyed the experience. It is a quality living space and if a problem arises it is dealt with quickly and efficiently....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In the event of a complaint against 'NMR Lettings' please request our complaints procedure from the Independent agent who will deal with the matter, should you matter not be resolved by any of the following methods with the agent see below.
We deal with complaints online, by telephone, text phone, post and email
If your complaint cannot be resolved within a suitable time frame (8 Weeks) you can visit the Ombudsman Services below for more advise and help to resolve the matter for you.
http://www.ombudsman-services.org/
Last updated at 3:07 PM 29/02/2016 by Nathan Reah
We deal with complaints online, by telephone, text phone, post and email
If your complaint cannot be resolved within a suitable time frame (8 Weeks) you can visit the Ombudsman Services below for more advise and help to resolve the matter for you.
http://www.ombudsman-services.org/
Best Letting Agent in Durham 
