Miller Metcalfe
4.7/5, 613 reviews
93% recommended
96% sales valuation accuracy
98% sales fee satisfaction
78% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £59,000 £3,550,000
Lettings 78% 86% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
62 6 97 11 251 5 146 11 14 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA DPS My deposits scheme Move With Us
Latest Properties

No Properties

Images & Videos

“Great Service...”

Share on :
Sep 25,2018
Minithumbup
Beverley
By: 'Mark'
Sep 25,2018
0 people found
this helpful
Purchased a property that MM were selling, fast and helpful in arranging the viewing, just as speedy getting things underway and then plenty of checks to make sure all was going through fine with legals and vendor etc etc....
read full review
Was this helpful? Yes

“I have worked with Ruth an quite a few refurbishment and in all the time she has been totally professional...”

Share on :
Sep 21,2018
Minithumbup
By: 'Aidan'
Sep 21,2018
0 people found
this helpful
Ruth bates is the consummate professional her enthusiasm and dedication is very rare I take great pleasure in working with Ruth on refurbishment knowing everything will be dealt with in a professional manner...
read full review
Was this helpful? Yes

“Brilliant...”

Share on :
Sep 21,2018
Minithumbup
By: 'Thanks'
Sep 21,2018
0 people found
this helpful
Ruth was fantastic from the start, we had various viewings and nothing was ever a problem. Any queries we had were dealt with straight away and after some issues with solicitors, Ruth ensured everything went as smoothly as possible....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Brilliant...”

Share on :
Sep 21,2018
Minithumbup
By: 'Thanks'
Sep 21,2018
0 people found
this helpful
Ruth was fantastic from the start, we had various viewings and nothing was ever a problem. Any queries we had were dealt with straight away and after some issues with solicitors, Ruth ensured everything went as smoothly as possible....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“What more could you want?...”

Share on :
Sep 18,2018
Minithumbup
Beverley
By: 'Damian'
Sep 18,2018
0 people found
this helpful
I just wanted to say thank you to the team at Miller Metcalfe Bury. They were fantastic at every step of the way, special thanks to Bev who rang weekly with updates and helped us navigate the complexities we found. I couldn't ask for more, ...
read full review
Comment on agent fees
Very reasonable fees, they definitely earnt their money too!
Was this helpful? Yes

“Thank you...”

Share on :
Sep 14,2018
Minithumbup
By: 'Karin'
Sep 14,2018
0 people found
this helpful
My partner had lived at his house for 16 years and for personal reasons wanted to sell. Neither of us knew were to start! We googled a few companies but only met with Miller Metcalf - this was mainly due to Megan. When we called, Megan ...
read full review
Comment on agent fees
Amazing.
Was this helpful? Yes

“Great Service (Again!)...”

Share on :
Aug 27,2018
Minithumbup
Beverley
By: 'Quick'
Aug 27,2018
0 people found
this helpful
Miller Metcalfe actually found a buyer for our house 2 years ago but we couldn't sell at that time so we returned to them to sell again, this time only took them 5 days to sell our house! Great Communication from Bev throughout and as I said ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“Fantastic Service!!!!...”

Share on :
Aug 27,2018
Minithumbup
Zoe
By: 'nic'
Aug 27,2018
0 people found
this helpful
Sold my property within 5 days, absolutely fantastic service and total upfront clarity on every detail. The staff were very professional and always available to help with all queries. The girls would even ring to see how i was which is lovely at a very stressful ...
read full review
Was this helpful? Yes

“100% satisfaction...”

Share on :
Aug 20,2018
Minithumbup
Beverley
Caroline
By: 'Claire'
Aug 20,2018
0 people found
this helpful
I would like to thank Caroline and the team at Miller Metcalfe. This was our 2nd house move with MM of which they dealt with both our sale & purchase this time. I think the fact we used this agent again says enough in its self ...
read full review
Comment on agent fees
Good.
Was this helpful? Yes

“re 23 Old Brewers Courty...”

Share on :
Aug 05,2018
Minithumbup
By: 'Roger'
Aug 05,2018
0 people found
this helpful
Thank you for your prompt and efficient action re the sale. Allvery efficicient and friendly manor. Thank you for the understanding of the difficult situation with me living "Down South" and my Aunt in Bury....
read full review
Comment on agent fees
As expected
Was this helpful? Yes

“Great service...”

Share on :
Aug 01,2018
Minithumbup
By: 'Em'
Aug 01,2018
0 people found
this helpful
From start to finish the level of service that Karen provided was fantastic. Although it helped that neither myself or the seller were in a chain the process was really smooth and stress free which made all the difference- thank you!...
read full review
Comment on agent fees
Fees were reasonable to me
Was this helpful? Yes

“Excellent service...”

Share on :
Jul 24,2018
Minithumbup
Beverley
By: 'Rachel'
Jul 24,2018
0 people found
this helpful
We were first time buyers and Miller Metcalfe were the best estate agents we dealt with throughout the whole process. Bev was extremely helpful and always willing to answer our questions, especially as it was all new to us! We would highly recommend using Miller ...
read full review
Was this helpful? Yes

“Excellent...”

Share on :
Jul 15,2018
Minithumbdown
By: 'Buyer'
Jul 15,2018
0 people found
this helpful
I am not the easiest person to deal with and somewhat cynical ! Karen was superb , calm helpful and very rational. She is a true asset to your company and I would not hesitate to recommend her and Miller Metcalf ....
read full review
Comment on agent fees
Buyer
Was this helpful? Yes

“Great service!...”

Share on :
Jul 11,2018
Minithumbup
Beverley
By: 'Janine'
Jul 11,2018
0 people found
this helpful
Bev was a massive help throughout the buying process! Constantly ensuring the sale was on track & always asking if there is anything she can help with the ease of sale. Would definitely recommend!...
read full review
Comment on agent fees
na
Was this helpful? Yes

“Communication...”

Share on :
Jul 10,2018
Minithumbup
By: 'Simeon'
Jul 10,2018
0 people found
this helpful
Danielle and the team were always polite and friendly but above all they understand the importance of good communication and keeping people informed. They were always helpful even when we had to pull out of one sale and entered another. We felt they acted equally ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“First class honest estate agents...”

Share on :
Jul 08,2018
Minithumbup
By: 'Domenico'
Jul 08,2018
0 people found
this helpful
Karen and her team were friendly, efficient and honest from the start of the buying process to the end. I would highly recommend buying or selling with Miller Metcalfe as family have also sold and purchased with Karen at Miller Metcalfe, so we knew that ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent service...”

Share on :
Jul 08,2018
Minithumbup
By: 'Sharon'
Jul 08,2018
0 people found
this helpful
Very professional and excellent communication throughout the whole process. Karen went the extra mile and as a result she was able to secure the sale. Would highly recommend this agent to sell your property...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Superb Under Difficult Circumstances...”

Share on :
Jul 08,2018
Minithumbup
Caroline
By: 'Jules'
Jul 08,2018
0 people found
this helpful
No one was prepared for the difficulties that arose when we tried to purchase a house on the market but both Karen and Caroline were superb in dealing with all parties whilst trying to negotiate the process which in the end took almost a year ...
read full review
Comment on agent fees
We didn't pay the fees.
Was this helpful? Yes

“Service with a smile...”

Share on :
Jul 07,2018
Minithumbup
By: 'Mike'
Jul 07,2018
0 people found
this helpful
I purchased my property through the Bury office and dealt with Karen Price, who was like a breath of fresh air ! It can be very stressful buying a property & Karen did her best to keep me updated on the progression of the property in a ...
read full review
Was this helpful? Yes

“First time buyers!...”

Share on :
Jul 06,2018
Minithumbup
Beverley
By: 'Charlotte'
Jul 06,2018
0 people found
this helpful
Recently purchased a property with the support of Bev, throughout the whole process she was very helpful and willing to provide us with a superb service, with our first purchase....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

““Very professional “...”

Share on :
Jul 06,2018
Minithumbup
Beverley
By: 'Saj'
Jul 06,2018
0 people found
this helpful
Purchasing a property from Miller Metcalf .Bev is extremely helpful and professional since I have had any dealings never have had any problems.completion been very smooth.professional outfit,very approachable,I would highly recommend them....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Cannot possibly recommend!...”

Share on :
Jul 05,2018
Minithumbdown
By: 'hallti.y01'
Jul 05,2018
0 people found
this helpful
We rented a property from Miller Metcalfe for 3.5 years in Disley. When we were shown around, we were assured that damp was not an issue with the property. We paid a deposit of £900 and that was held with the DPS. During the 3.5 years we were ...
read full review
Comment on agent fees
The initial fees were fine.
Was this helpful? Yes

“Absolutely Fantastic!!...”

Share on :
Jun 28,2018
Minithumbup
By: 'Mrs'
Jun 28,2018
2 people found
this helpful
What can I say! apart from such a huge thank you to Clare Murphy @ Miller Metcalfe, Clare was in fact our sellers estate agent, although I spoke with Clare more than my own estate agent, and any of our solicitors, as she was the only ...
read full review
Comment on agent fees
Unknown (sellers estate agent)
Was this helpful? Yes

“Very Professional...”

Share on :
Jun 17,2018
Minithumbup
By: 'Mrs'
Jun 17,2018
1 people found
this helpful
My property was for sale with a local agent for nearly 2 years but had very little response. I contacted Miller Metcalfe and was very impressed with Karen and her team with their professional approach. The photographs were excellent and within a couple of weeks I ...
read full review
Comment on agent fees
Fees - good
Was this helpful? Yes

“Communication...”

Share on :
Jun 09,2018
Minithumbup
By: 'Kathryn'
Jun 09,2018
0 people found
this helpful
Danielle has provided a fantastic service and I am glad I chose Miller Metcalfe to sell my house. She has provided an essential link between myself, my buyers and their solicitor and has acted promptly to any problems I have encountered and resolved them swiftly....
read full review
Comment on agent fees
The fees are higher than other agents but I feel I received an excellent service from sign up to sale so in my opinion was worth it. I do think Miller Metcalfe may fail to get some customers due to price.
Was this helpful? Yes

“Tony was Fantastic!...”

Share on :
Jun 04,2018
Minithumbup
By: 'Mr'
Jun 04,2018
0 people found
this helpful
I wouldn't say I was fully satisfied with the service received from Miller Metcalfe in the beginning as it took a week to get our advert put up which I know speaking to most people it usually only takes a day or 2 which was quite ...
read full review
Was this helpful? Yes
By: Mr. Nadeem
Aug 16, 2018
View all comments (1)
Miller Metcalfe gave me great service, They did put my house on market same day, and also got offer same week, well done , ...

“Top Quality Service...”

Share on :
Jun 01,2018
Minithumbup
Beverley
By: 'Ross'
Jun 01,2018
0 people found
this helpful
Miller Metcalfe were superb from start to finish and are a very professional outfit. The service they provided was top quality and they are very approachable and professional. I would highly recommend them....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great customer contact...”

Share on :
May 30,2018
Minithumbup
By: 'Mo!'
May 30,2018
1 people found
this helpful
Katie-Jo has been great helping us out with our tenants, and always has time to call or email to explain where things are up to....
read full review
Comment on agent fees
All fees are always too much (lol) but Katie-Jo works hard to help the smooth running of our tenancy.
Was this helpful? Yes

“Great Service...”

Share on :
May 29,2018
Minithumbup
Joanne
By: 'Daveiw'
May 29,2018
0 people found
this helpful
A very efficient and streamlined service from my first call to the full asking sale price offer. The photographs and details were quickly taken and published. As we are some distance away they also handled the viewings making the entire process very easy for us....
read full review
Was this helpful? Yes

“Superb Service!...”

Share on :
May 29,2018
Minithumbup
Beverley
By: 'Mr'
May 29,2018
0 people found
this helpful
We recently sold our house with Miller Metcalfe Estate Agents, in Bury, and we would highly recommend their services. From start to finish their whole approach was highly efficient and professional. Sam conducted the valuation and made a great first impression and then Bev and ...
read full review
Comment on agent fees
Good. Competitive.
Was this helpful? Yes

Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

Awards won by Miller Metcalfe

Regional Awards won by Miller Metcalfe

Individual Branch Awards

Bolton, BL2



Get in touch with

Miller Metcalfe