Miller Metcalfe
4.7/5, 635 reviews
93% recommended
96% sales valuation accuracy
98% sales fee satisfaction
79% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £59,000 £3,550,000
Lettings 79% 86% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
64 6 99 11 262 6 152 10 16 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Images & Videos

“Had quite a few questions, Yvonne answered them all promptly ......”

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Sep 12,2017
Minithumbup
By: 'Rhea'
Sep 12,2017
0 people found
this helpful
Had quite a few questions, Yvonne answered them all promptly and accurately. Very helpful would definitely pass her on to any friends or family looking to buy or rent....
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Comment on agent fees
Fair
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“Generally poor service. We were discouraged from viewing a house ......”

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Sep 09,2017
Minithumbdown
By: 'Td235'
Sep 09,2017
1 people found
this helpful
Generally poor service. We were discouraged from viewing a house that we eventually bought. Then we requested appointments and the team booked them in on the wrong dates. Emails not responded to, viewings not attended. For sale sign screwed into tree that has a protection ...
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“I cannot recommend Sam highly enough for letting out a ......”

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Sep 08,2017
Minithumbup
By: 'Lesley'
Sep 08,2017
0 people found
this helpful
I cannot recommend Sam highly enough for letting out a property. She listens to all you need and ensures this is delivered. The service she has provided through two properties being let has been excellent....
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Comment on agent fees
Good
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“Carmen was very reliable and always kept us up to ......”

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Sep 05,2017
Minithumbup
By: 'Maxine'
Sep 05,2017
0 people found
this helpful
Carmen was very reliable and always kept us up to date on the progress of the sale. She always replied to emails within an appropriate time and gave us excellent advice and took our opinions into account and not trying to change our minds....
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Comment on agent fees
Fees are good for the amount of work that she put in.
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“Simply fantastic, professional and personal Carmen focuses on both the ......”

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Sep 05,2017
Minithumbup
By: 'Kelly'
Sep 05,2017
0 people found
this helpful
Simply fantastic, professional and personal Carmen focuses on both the vendor and the buyer to ensure both are happy with the transaction. Carmen provides constant and truthful feedback which is exactly what you need during this process. Carmen makes everything easy to understand, always returns ...
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Comment on agent fees
Competitive
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“Just like to say a big thank you to Bev & ......”

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Aug 28,2017
Minithumbup
Beverley
Caroline
By: 'GUY'
Aug 28,2017
0 people found
this helpful
Just like to say a big thank you to Bev & Caroline for the great service you provided during the sales & purchase of my fathers house and my own. Always there to advise & chase things up and always replied to any questions quickly. If i need ...
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Comment on agent fees
Fees could be less but then you get what you pay for.
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“Bev and all her colleagues were very approachable and helpful ......”

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Aug 23,2017
Minithumbup
Beverley
By: 'Jude'
Aug 23,2017
0 people found
this helpful
Bev and all her colleagues were very approachable and helpful throughout our sale and purchase. Made us feel very comfortable despite a long winded transaction. Thank you Bev...
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Comment on agent fees
In line with other local agents
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“Excellent service- polite and friendly and kept us informed at ......”

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Aug 18,2017
Minithumbup
By: 'Ben'
Aug 18,2017
0 people found
this helpful
Excellent service- polite and friendly and kept us informed at every step of the process. Would definately recommend Claire in future....
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Comment on agent fees
Reasonable.
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“We had a complicated and difficult sale of property to ......”

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Aug 17,2017
Minithumbup
By: 'The'
Aug 17,2017
0 people found
this helpful
We had a complicated and difficult sale of property to complete. Having approached several agents we decided to go with Vanessa at Millermetcalfe as a direct result of her professional advice and friendly visit. She was exceptional at all times, giving us the best options ...
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Comment on agent fees
Reasonable
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“Danielle was very helpful, very professional and kept us informed ......”

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Aug 15,2017
Minithumbup
By: 'J'
Aug 15,2017
0 people found
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Danielle was very helpful, very professional and kept us informed at every stage. She was very approachable and her advice was always sound. We felt very confident in her handling of the sale....
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Comment on agent fees
Good fairly priced.
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“Being a first time buyer my knowledge on buying a ......”

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Aug 12,2017
Minithumbup
Beverley
By: 'Asif'
Aug 12,2017
0 people found
this helpful
Being a first time buyer my knowledge on buying a house was not so good. Beverley helped me understand every step of the process from start to finish. I am more than happy to leave this review and recommend her very much. Keep up the ...
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Comment on agent fees
Good
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“Beverly was professional and, approachable and extremely helpful throughout our ......”

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Aug 10,2017
Minithumbup
Beverley
By: 'John'
Aug 10,2017
1 people found
this helpful
Beverly was professional and, approachable and extremely helpful throughout our purchase process. We were kept well informed and Beverly was always available to answer any questions or queries we had. We found Beverly and the whole team at Bury branch a pleasure to deal with. ...
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“Proactive and attentive: was keen to achieve a result for ......”

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Aug 09,2017
Minithumbup
By: 'Michael'
Aug 09,2017
0 people found
this helpful
Proactive and attentive: was keen to achieve a result for us. Difficult sale was kept under constant review and sensible advice provided. Handled negotiations well....
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Comment on agent fees
Competitive.
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“Carmen is very professional and very helpful. She's been wonderful ......”

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Aug 07,2017
Minithumbup
By: 'Linda'
Aug 07,2017
0 people found
this helpful
Carmen is very professional and very helpful. She's been wonderful during the purchase of my new house, she kept both side updated with information. She respond to emails promptly. She's fantastic!...
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“Very helpful and friendly. Made everything easy and kept us ......”

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Aug 07,2017
Minithumbup
By: 'C'
Aug 07,2017
0 people found
this helpful
Very helpful and friendly. Made everything easy and kept us well informed of the process. Would happily recommend to anyone....
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“A big 'Thank You' to Karen in all her hardwork ......”

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Aug 06,2017
Minithumbup
By: ''BANKSY''
Aug 06,2017
0 people found
this helpful
A big 'Thank You' to Karen in all her hardwork and determination in helping me to purchase a recent property on the 4th August 2017. I was kept upto date on a daily basis by Karen and any problems I had she was always there to ...
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Comment on agent fees
Good
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“Can't fault miller Metcalfe and in particular Carmen for their ......”

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Aug 04,2017
Minithumbup
By: 'dforrest'
Aug 04,2017
0 people found
this helpful
Can't fault miller Metcalfe and in particular Carmen for their support and attention...excellent service and showed empathy and understanding when first sale fell through. Kept me up to date every step of the way... Well worth the money. Thank you...
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Comment on agent fees
Reasonable
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“This was the smoothest house purchase I have ever made ......”

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Aug 04,2017
Minithumbup
By: 'Jill'
Aug 04,2017
0 people found
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This was the smoothest house purchase I have ever made and the staff at Miller Metcalfe were friendly, knowledgeable and prompt in everything they did for me....
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Comment on agent fees
N/a
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“The service I received from Miller Metcalfe during the sale ......”

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Aug 02,2017
Minithumbup
By: 'Heather'
Aug 02,2017
1 people found
this helpful
The service I received from Miller Metcalfe during the sale of my property was no less than outstanding. Ashley who valued my house was friendly, accommodating and put any worries at ease. Karen was wonderful, guided me through the progress of the sale and kept ...
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Comment on agent fees
Good, reasonable fees
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“Selling a house could be a stressful time, but with ......”

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Aug 02,2017
Minithumbup
By: 'Pete'
Aug 02,2017
1 people found
this helpful
Selling a house could be a stressful time, but with Ashley's valuation and Karen's sales progression, selling my house was a breeze. I was kept up to date on all aspects of the sale and would recommend this branch to anyone wishing to buy or ...
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Comment on agent fees
Very reasonable. Good value
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“OUTSTANDING.Firstly they agreed a deal above the asking price ......”

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Aug 02,2017
Minithumbup
Beverley
By: 'Adam'
Aug 02,2017
1 people found
this helpful
OUTSTANDING. Firstly they agreed a deal above the asking price within 2 weeks on going live. Then in what was a stressful transaction due to solicitors between Bev and Karen they ensure the sale went through and were fantastic at keeping me updated throughout....
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Comment on agent fees
between 3 agents Miller Metcalfe were slightly more however, I don't think the other agents would have marketed the property so well nor have been so patient and supportive.
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“Yvonne was very friendly and helpful from start to finish ......”

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Aug 01,2017
Minithumbup
By: 'Meghan'
Aug 01,2017
0 people found
this helpful
Yvonne was very friendly and helpful from start to finish and was there to answer any questions I had. After moving in I had some problems with my boiler and hot water which Yvonne dealt with and made sure that this was fixed on the ...
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“We couldn't be happier with the service we received from ......”

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Aug 01,2017
Minithumbup
By: 'Mark'
Aug 01,2017
0 people found
this helpful
We couldn't be happier with the service we received from Miller Metcalfe. From the valuation, through to completion, the service was friendly, professional and efficient. Rianna, through her hard work and diligence was instrumental in bringing our challenging sale through to a timely completion. In ...
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Comment on agent fees
Competitive fees.
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“I find the service at Miller Metcalfe very professional, the ......”

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Aug 01,2017
Minithumbup
By: 'RW'
Aug 01,2017
0 people found
this helpful
I find the service at Miller Metcalfe very professional, the staff are very helpful and friendly making the task of renting a property easy....
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Comment on agent fees
Good
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“Amazing and very very helpful .always gets back to you ......”

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Jul 31,2017
Minithumbup
By: 'Battlestar44'
Jul 31,2017
0 people found
this helpful
Amazing and very very helpful .always gets back to you and does what she says she is going to... thanks again...
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“Completely satisfied with the service we received, very efficient and ......”

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Jul 31,2017
Minithumbup
Beverley
By: 'Kirk'
Jul 31,2017
1 people found
this helpful
Completely satisfied with the service we received, very efficient and professional staff at all times and would definitely recommend and use again....
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“Great service and communication through out the transaction the best ......”

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Jul 31,2017
Minithumbup
By: 'Stuart'
Jul 31,2017
0 people found
this helpful
Great service and communication through out the transaction the best I have ever have done business with as a landlord would be very happy recommend Yvonne and the team to any of my business associates to...
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Comment on agent fees
Very reasonable agents fees
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“Yvonne has provided an excellent service and has been readily ......”

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Jul 30,2017
Minithumbup
By: 'Lorraine'
Jul 30,2017
0 people found
this helpful
Yvonne has provided an excellent service and has been readily available on the telephone when required in what has been a difficult situation at times with our tenant . Her patience is fantastic and she is credit to your business. Regards Lorraine Whalley...
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Comment on agent fees
reasonable
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“So grateful for all the help in selling my property ......”

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Jul 29,2017
Minithumbup
By: 'Jofit'
Jul 29,2017
0 people found
this helpful
So grateful for all the help in selling my property in difficult circumstances. Can't thank you enough and would definitely recommend...
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Comment on agent fees
Happy with all charges and felt that they were Fair
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“Everyone at Miller Metcalfe were brilliant, everyone was great to ......”

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Jul 28,2017
Minithumbup
Zoe
By: 'Beccy'
Jul 28,2017
0 people found
this helpful
Everyone at Miller Metcalfe were brilliant, everyone was great to deal with, they had viewings on my property within hours of the property going on the market, had my house sold within a matter of days, and kept in touch even after an offer had ...
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Comment on agent fees
Good compared to others.
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Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

Awards won by Miller Metcalfe

Regional Awards won by Miller Metcalfe

Individual Branch Awards

Bolton, BL2



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Miller Metcalfe