Miller Metcalfe
4.7/5, 614 reviews
93% recommended
96% sales valuation accuracy
98% sales fee satisfaction
79% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £59,000 £3,550,000
Lettings 79% 86% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
63 6 97 11 251 5 146 11 14 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Images & Videos

“I had my property marketed with a local compe......”

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Jul 03,2019
Minithumbup
By: 'Jonathan'
Jul 03,2019
0 people found
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I had my property marketed with a local competitor who got me lots of viewings but no offers. I switched to Miller Metcalfe and received a viewing and an offer within 2 days. I am very pleased I switched. Karen was fantastic. All of the team ...
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“Excellent service, highly recommended...”

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Jul 02,2019
Minithumbup
Beverley
By: 'Laura'
Jul 02,2019
0 people found
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I sold and purchased through Miller Metcalf, the whole experience was stress free and ran very smoothly all thanks to the MM ladies. They provided me with constant proactive updates on absolutely everything and were even really kind with answering my silly questions. MM were ...
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“Yvonne from the Horwich branch was brilliant,......”

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Jun 27,2019
Minithumbup
By: 'Mark'
Jun 27,2019
1 people found
this helpful
Yvonne from the Horwich branch was brilliant, she come to value a couple of my properties, she was on time, very smartly dressed, and she knows her job, she give me a the valuations which i thought was about right,( unlike another Horwich agent who ...
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“Yvonne came out to value my house. She was pu......”

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Jun 26,2019
Minithumbup
By: 'Andy'
Jun 26,2019
1 people found
this helpful
Yvonne came out to value my house. She was punctual, friendly and professional. She gave me good advice and was very helpful. I would recommend Yvonne to anyone....
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“Punctual, professional, friendly and approach......”

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Jun 25,2019
Minithumbup
By: 'Melita'
Jun 25,2019
2 people found
this helpful
Punctual, professional, friendly and approachable. The appointment was promptly followed up as promised. I felt Yvonne's valuation of my property was fair and her advice regarding the market realistic. Her advice is backed by substance - the property has been on the market a week ...
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By: Adrian Tyldesley
Jun 27, 2019
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Very courteous,punctual and helpful! ...

“Excellent service...”

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Jun 24,2019
Minithumbup
By: 'Andrew'
Jun 24,2019
1 people found
this helpful
From the first time when we were looking to book an Estate Agent, Yvonne took the time to explain the services Miller Metcalfe would offer. This was backed up by other members of staff who were always happy to assist with any query....
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“I have dealt with a few local agents in the W......”

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Jun 21,2019
Minithumbup
By: 'Benjamin'
Jun 21,2019
0 people found
this helpful
I have dealt with a few local agents in the Warrington area. Miller Metcalfe Culcheth outshines them all. Laura has been amazing throughout our property journey. Punctual to appointments (which I've never had from any other agent), quick and helpful responses to queries and, in ...
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“Excellent customer service...”

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Jun 19,2019
Minithumbup
Amy
By: 'Grateful'
Jun 19,2019
0 people found
this helpful
From the first time when we were looking to change our Estate Agent, Amy took the time to explain the services Miller Metcalfe would offer. This was backed up by other members of staff who were always happy to assist with any query....
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Comment on agent fees
Clearly explained at initial meeting.
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“Service...”

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Jun 07,2019
Minithumbup
By: 'Leslie'
Jun 07,2019
0 people found
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I have always found you very efficient and pleasant to deal with. You have always been very helpful and your advice has been appreciated. I would definitely use you again....
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Good
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“Good experience...”

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Jun 05,2019
Minithumbup
By: 'Steven'
Jun 05,2019
0 people found
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Very thorough and efficient from the valuation through to sale. Danielle contacted us daily to update on viewings and feedback. Great service...
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“Excellent service...”

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May 15,2019
Minithumbup
By: 'Martin'
May 15,2019
0 people found
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We have had a great experience selling our property with miller melcalfe after a disappointing attempt by another estate agent. All the staff are so helpful and friendly and nothing is too much to ask. Communication is excellent between all parties. We would like to ...
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Good
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“Pleasant...”

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May 15,2019
Minithumbup
By: 'Lindsey'
May 15,2019
0 people found
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I am very pleased with how we have been dealt with during our purchase and know it will carry on throughout the process. Thanks for keeping me upto date and informed....
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“My first home...”

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May 09,2019
Minithumbup
By: 'Dale+beth'
May 09,2019
0 people found
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Aimee was brilliant throughout our process, when things came to a stand still. She worked really hard to get the process moving again, and now me and my family are able to live together again as a three. Highly recommended by both me and my ...
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Good
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“Excellent...”

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Apr 30,2019
Minithumbup
By: 'Donna'
Apr 30,2019
0 people found
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Saffron was very professional and friendly, keeping us up informed at all times, she has excellent customer service and helped us find our new family home. Thanks again Saffron...
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“Always very polite and obliging. Nothing too much trouble to sort. Always kept updated throughout. Would recommend...”

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Apr 26,2019
Minithumbup
By: 'Gillybee'
Apr 26,2019
0 people found
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Always very polite and obliging. Nothing too much trouble to sort. Always kept updated throughout. Would highly recommend. Not pushy...
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Comment on agent fees
Anyone would rather not have a fee but it is what it is. These girls are only doing a service
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“Useless...”

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Apr 24,2019
Minithumbdown
By: 'Mark'
Apr 24,2019
0 people found
this helpful
Impossible to get a straight answer from them, they hide omit any information they think may put you off until you've already paid enough in fees that you're committed. Never been contacted by them, have had to phone everyday to nudge them ever so slightly ...
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Comment on agent fees
Well so far I'm not seeing much value for money
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“Excellent service...”

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Apr 02,2019
Minithumbup
By: 'Sabina'
Apr 02,2019
0 people found
this helpful
Our lovely agent Saffron was always in touch with me to keep me updated. She was always nice and polite. It was pleasure to deal with her. Thanks again for all your help!...
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Good
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“Terrible terrible shocking terribly shocking and then some...”

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Mar 28,2019
Minithumbdown
By: 'Jon'
Mar 28,2019
0 people found
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They never communicated have to keep phoning for info on offers like things were a secret shocking terrible never ever heard or seen nothing like it from an estate agents must of been a noob at sales only spoke to a male so its nothing ...
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Comment on agent fees
Bad
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By: Gwen
May 31, 2019
View all comments (1)
Westhoughton office. Absolutely awful. Zero communication. Incorrect details on file. Staff unaware of the correct price of the house! Zero updates, vague comments on ringing the shop. Will ever use Miller Metcalfe in the future. ...

“Overall experience...”

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Mar 25,2019
Minithumbup
By: 'Ian'
Mar 25,2019
0 people found
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We would like to thank Beth for the professional but friendly manner in which she handled our house sale and purchase. Regular updates have kept us informed throughout and Beth has been there to reassure us when problems arose. She has worked tirelessly to ensure ...
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Comment on agent fees
Good
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“Excellent service!...”

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Mar 18,2019
Minithumbup
By: 'Jemma'
Mar 18,2019
0 people found
this helpful
Saffron is a credit to Miller Metcalfe - she's provided an excellent service and been friendly, informative and patient in helping me find my first home. Thank you for all your help and support, Saffron!...
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Comment on agent fees
N/A as I’m a buyer
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“Good communication and prompt service...”

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Mar 18,2019
Minithumbup
By: 'Tom'
Mar 18,2019
0 people found
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We have had a very good experience with MM. All communications were efficient and professional. Very quick from choosing MM to getting on the market and having several viewings. Thanks to all at MM Harwood....
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Comment on agent fees
They have been very fair and open with fees.
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“FANTASTIC SERVICE...”

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Mar 15,2019
Minithumbup
By: 'Sarah'
Mar 15,2019
0 people found
this helpful
Miller Metcalfe Harwood have been incredible from start to finish. Leanne came and valued the property - £15k higher than any other agent, The photographs and marketing was superb. rnThey conducted all the viewings,rnWithin three days they had secured 9 viewings and had 3 above asking ...
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Comment on agent fees
Excellent Value for money as the service is Incredible and they really work for the vendor.
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“Very helpful and great communication...”

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Mar 14,2019
Minithumbup
By: 'S'
Mar 14,2019
0 people found
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We have just exchanged contracts and although every house purchase/sale is always stressful Beth went above and beyond in keeping us well informed throughout the whole process. Always friendly and encouraging and all round great service....
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“Professional & Efficient...”

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Feb 26,2019
Minithumbup
Beverley
By: 'Ryan'
Feb 26,2019
0 people found
this helpful
Throughout the entire buying process Bev was extremely helpful and efficient in providing us with regular updates. As we were first time buyers, Bev was always there to offer friendly guidance on anything we didn't understand which was a huge help to us. Will no ...
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N/A
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“Very friendly and professional...”

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Feb 20,2019
Minithumbup
By: 'Sonia'
Feb 20,2019
0 people found
this helpful
Beth was our main contact at the Harwood branch for both selling our house and purchasing our new one. She was always very professional and I found her to be very pleasant and easy to approach. Her communication throughout the process was excellent too. Thank ...
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Comment on agent fees
We decided to go with the bundle package which included the selling solicitors. The cost overall was satisfactory as I know there is a lot of work that happens in the back ground.
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“house sale...”

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Feb 14,2019
Minithumbup
Beverley
By: 'Selling'
Feb 14,2019
0 people found
this helpful
Just a big thanks to all the team selling a property for me.Offer to completion approx 6 weeks-fastest I have ever done as having been through house buying/selling process numerous times.Staff at the branch kept me fully informed with all developments (good and ...
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Comment on agent fees
Fair and acceptable
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“The best cooperation...”

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Feb 05,2019
Minithumbup
By: 'Sylwia'
Feb 05,2019
0 people found
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Very good Agent. Helpful and very nice. Open to our needs. All matters are dealt with very smoothly. We rented a very nice, warm house with a garden. I highly recommend cooperation....
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“Great service...”

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Jan 29,2019
Minithumbup
Joanne
By: 'Louise'
Jan 29,2019
0 people found
this helpful
I wanted to say thank you for all that you tried to do to get things moving in the end and dealing with our vendor. There was always someone available at Miller Metcalfe to talk to and the communication was fabulous. I dealt mostly with ...
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Comment on agent fees
Competitive
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“Great Service...”

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Jan 28,2019
Minithumbup
Amy
By: 'Simon'
Jan 28,2019
0 people found
this helpful
We have used Miller Metcalfe services in the past and have always found them to offer a professional and efficient service....
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“Great service...”

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Jan 24,2019
Minithumbup
By: 'Rob'
Jan 24,2019
0 people found
this helpful
We had a very positive experience in buying through Miller Metcalfe. Our agent was Beth who was very knowledgeable about the local area. Beth was very helpful, contactable and helped get the sale through by contacting the solicitors etc. Would highly recommend!...
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Comment on agent fees
We found that the agent fees were competitive.
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Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

Awards won by Miller Metcalfe

Regional Awards won by Miller Metcalfe

Individual Branch Awards

Bolton, BL2



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Miller Metcalfe