Miller Metcalfe
Hindley, Culcheth, WA3
4.8/5, 52 reviews
96% recommended
95% sales valuation accuracy
92% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction



Property Features


“Great service...”

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Jan 29,2019
Minithumbup
Joanne
By: 'Louise'
Jan 29,2019
0 people found
this helpful
I wanted to say thank you for all that you tried to do to get things moving in the end and dealing with our vendor.
There was always someone available at Miller Metcalfe to talk to and the communication was fabulous. I dealt mostly with Danielle who always kept me updated by phone and then followed up with emails.
As you know we were made up with the immediate response we got from your listing and the number of viewers we had, not to mention accepting an offer in less than 7 days of being on the market.
The whole service you offered was very slick and efficient from start to finish and I would definitely recommend you to others.
Thanks again
Comment on agent fees
Competitive
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Opening Hours
Address

Miller Metcalfe
441 Warrington Road
Culcheth
Greater Manchester
WA3 5SJ
01942 313525

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 92% £105,000 £196,500
Lettings 100% 91% £380 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 19 1 21 1 5 0 0 0
Areas covered
  • WN1
  • WN2
  • WN3
  • WN4
  • WN5
  • WN6
  • WN7
  • WN8
  • WN9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS DPS Move With Us
Latest Properties

No Properties

“Hassle Free Amazing letting agent...”

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Oct 21,2019
Minithumbup
By: 'Jade'
Oct 21,2019
0 people found
this helpful
Amazing experience with Miller Metcalfe and Laura our representative. Fast moving process and took everything into consideration which we desired as landlords. Tennant's found almost immediately and hassle free as we have gone fully managed with Miller Metcalfe now....
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“Had a great experience with Miller Metcalfe, ......”

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Oct 18,2019
Minithumbup
By: 'Vinay'
Oct 18,2019
0 people found
this helpful
Had a great experience with Miller Metcalfe, They were kind enough to arrange for a second viewing and also gave me extra time to sort out the inventory. Staff at the front office were very welcoming. Ms Laura Wain was kind enough to answer all ...
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By: Miller Metcalfe
Oct 18, 2019
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Hi Vinay, Thank you for your review! We wish you all the best in your new home :) ...

“Good experience...”

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Jun 05,2019
Minithumbup
By: 'Steven'
Jun 05,2019
0 people found
this helpful
Very thorough and efficient from the valuation through to sale. Danielle contacted us daily to update on viewings and feedback. Great service...
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“Great service...”

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Jan 29,2019
Minithumbup
Joanne
By: 'Louise'
Jan 29,2019
0 people found
this helpful
I wanted to say thank you for all that you tried to do to get things moving in the end and dealing with our vendor. There was always someone available at Miller Metcalfe to talk to and the communication was fabulous. I dealt mostly with ...
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Comment on agent fees
Competitive
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“Annoyed...”

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Dec 31,2018
Minithumbdown
By: 'Annoyed'
Dec 31,2018
2 people found
this helpful
I sold my house through this firm and it was hard work. I had to put it up for had to put it up for auction in the end and then they billed me £1800 at completion. When I queried why so much when in the ...
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Comment on agent fees
Bad
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“Tony was Fantastic!...”

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Jun 04,2018
Minithumbup
By: 'Mr'
Jun 04,2018
0 people found
this helpful
I wouldn't say I was fully satisfied with the service received from Miller Metcalfe in the beginning as it took a week to get our advert put up which I know speaking to most people it usually only takes a day or 2 which was quite ...
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By: Mr. Nadeem
Aug 16, 2018
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Miller Metcalfe gave me great service, They did put my house on market same day, and also got offer same week, well done , ...

“Great Service...”

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May 29,2018
Minithumbup
Joanne
By: 'Daveiw'
May 29,2018
0 people found
this helpful
A very efficient and streamlined service from my first call to the full asking sale price offer. The photographs and details were quickly taken and published. As we are some distance away they also handled the viewings making the entire process very easy for us....
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“Great Service...”

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May 24,2018
Minithumbup
By: 'Claire'
May 24,2018
0 people found
this helpful
So glad I went with Miller Metcalfe. I was really impressed with how proactive they are. They had plenty of viewings right from the start & Tony was great at communicating & keeping in touch. I knew I didn't need to ring them - as they would ...
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Comment on agent fees
Good
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“Marsh Brook House purchase....”

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Apr 25,2018
Minithumbup
By: 'Gary'
Apr 25,2018
0 people found
this helpful
Many, many thanks to Tony for making this buy a breeze. It's nice to meet someone who is genuinely interested in their profession and it shows through fastidious attention to detail, maintaining contact and bending over backwards to accommodate any requests we had. We have ...
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“Very proactive...”

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Apr 13,2018
Minithumbup
By: 'Kelly'
Apr 13,2018
0 people found
this helpful
I would like to thank Tony for all the help with selling my house. Tony kept me fully up to date with all matters and nothing was ever too much for him. Tony was very professional and extremely proactive. Thank you Tony for all your ...
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Comment on agent fees
Good
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“Found Tony at Miller Metcalfe to be very professional and ......”

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Mar 15,2018
Minithumbup
By: 'Mike'
Mar 15,2018
0 people found
this helpful
Found Tony at Miller Metcalfe to be very professional and helpful ,keeping me informed and updated by telephone, and email about viewings taking place on my property, and also giving me feed back from prospective buyers Thank you for your help Tony...
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Comment on agent fees
good
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“my first time renting and was not very confident but ......”

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Feb 26,2018
Minithumbup
By: 'Joe'
Feb 26,2018
1 people found
this helpful
my first time renting and was not very confident but katie-jo coupe was extremely helpful and made me feel comfortable with the process, i would definitely go to her and miller metcalfe again....
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“first time i have ever rented a property and this ......”

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Feb 20,2018
Minithumbup
By: 'Jay'
Feb 20,2018
0 people found
this helpful
first time i have ever rented a property and this was a very easy and flowing experience with Katie running things. i was fully informed of what steps was being taken and the processes which where happening. 100% trust worthy, reliable and patient. thank you for ...
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Comment on agent fees
good as they was 50% off at the time.
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“I have been very pleased with the service provided by ......”

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Jan 29,2018
Minithumbup
By: 'Woodentop'
Jan 29,2018
0 people found
this helpful
I have been very pleased with the service provided by all the staff at the Hindley Branch regarding my property sale. Catherine suggested a competitive price and advised regularly about sales issues. Tony kept me informed at all times regarding viewings etc and provided feedback ...
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Comment on agent fees
On par for the area
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“Thanks to Tony for his efforts in selling our property. ......”

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Jan 22,2018
Minithumbup
By: 'Brian'
Jan 22,2018
0 people found
this helpful
Thanks to Tony for his efforts in selling our property. In what was a particular distressing period for me and my wife, you gave us confidence knowing that we were getting regular updates, which was done in a cheerful and uplifting manner that was much ...
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Comment on agent fees
Good, used the Bundle package
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“I have just recently let a property through Miller metcalfe. ......”

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Jan 19,2018
Minithumbup
By: 'Samantha'
Jan 19,2018
0 people found
this helpful
I have just recently let a property through Miller metcalfe. I was liasing with Katie and she was an absolute star. She forever stayed in contact me and updated me on any news. She went above and beyond trying to help me get the property. ...
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Comment on agent fees
Unexpected.
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“Support throughout the letting process, and afterwards, has been positive ......”

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Nov 30,2017
Minithumbup
By: 'Andrew'
Nov 30,2017
0 people found
this helpful
Support throughout the letting process, and afterwards, has been positive and welcome. Explanation of necessary checks and stages were clearly outlined in readily understandable language. Contact has been maintained after the completion of the agreement in a similarly supportive manner....
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Comment on agent fees
Fees seemed reasonable and in keeping with expected rates.
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“HiyWe were dealt with by Katie-jo in a professional, friendly ......”

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Nov 23,2017
Minithumbup
By: 'Vicky'
Nov 23,2017
0 people found
this helpful
Hiy We were dealt with by Katie-jo in a professional, friendly and timely manner. The service was efficient and we would recommend Miller metcalf...
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Comment on agent fees
Never rented so don’t know how they compare.
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“Catherine valued my property and I was very pleased with ......”

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Nov 17,2017
Minithumbup
By: 'Tricia'
Nov 17,2017
0 people found
this helpful
Catherine valued my property and I was very pleased with her valuation. Following the buyers' survey they attempted to knock the price down but nothing was discovered that was not visible at the viewing stage. Catherine explained this to the buyers and supported my request ...
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Comment on agent fees
Reasonable fees and clear about what I would pay.
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“Katie helped us with renting a property. She was very ......”

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Nov 16,2017
Minithumbup
By: 'LeeC'
Nov 16,2017
0 people found
this helpful
Katie helped us with renting a property. She was very friendly, professional and very helpful. Even after moving in to the property, Katie has been very helpful with any issues or queries that we've had - great service!...
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Comment on agent fees
I understand that agent fees and these were fine, however £200 for a reference fee is very high just to be sent a web link.
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“We recently rented a house via Katie at the Hindley ......”

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Nov 14,2017
Minithumbup
By: 'GreenRanger'
Nov 14,2017
0 people found
this helpful
We recently rented a house via Katie at the Hindley Office. She has been very friendly and super helpful, keeping us updated throughout the process by phone and email....
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Comment on agent fees
Having not rented before, I wasn't sure how cheap/expensive the agent fee was - £150. I felt like the Reference Fee - £200 was excessive for what it actually was, especially when we had to pay the 6 months rent upfront.
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“Great service and communication! Katie jo got things moving very ......”

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Nov 14,2017
Minithumbup
By: 'MD'
Nov 14,2017
0 people found
this helpful
Great service and communication! Katie jo got things moving very quickly with the property listing and Tony was great to deal with and kept me updated on every development during the sale off my property. Property sold in under 24 hours!! highly recommend!!...
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Comment on agent fees
good
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“Excellent service , extremely friendly , polite and nothing is too much ......”

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Nov 03,2017
Minithumbup
By: 'Lesley'
Nov 03,2017
0 people found
this helpful
Excellent service , extremely friendly , polite and nothing is too much trouble for Katie she is always on hand to help with anything....
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Comment on agent fees
Very reasonable .
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“The renting of a flat for my son was done ......”

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Nov 03,2017
Minithumbup
By: 'Julie'
Nov 03,2017
0 people found
this helpful
The renting of a flat for my son was done efficiently and quickly. Nothing was too much trouble. I would recommend...
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Comment on agent fees
Good
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“Katie made the transition into my new flat run smoothly ......”

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Nov 02,2017
Minithumbup
By: 'Ash'
Nov 02,2017
0 people found
this helpful
Katie made the transition into my new flat run smoothly and was very helpful throughout and she took great care to explain every stage of the move-in very clearly....
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“Great agent helpful nice person Experienced, courteous, always respond to ......”

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Nov 01,2017
Minithumbup
By: 'Przemyslaw'
Nov 01,2017
0 people found
this helpful
Great agent helpful nice person Experienced, courteous, always respond to e-mail, she knows Her work very well, she can explain everythings clear...
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Comment on agent fees
Very Good
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“We rented a property for 6 months via Katie at Miller ......”

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Nov 01,2017
Minithumbup
By: 'JD'
Nov 01,2017
0 people found
this helpful
We rented a property for 6 months via Katie at Miller Metcalf whilst our home was refurbished. The service was excellent and nothing was too much trouble. Katie guided us expertly through every aspect of the process and we would recommend without hesitation....
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Comment on agent fees
Charges and fees were reasonable.
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“What an excellent service. The shining star of this estate ......”

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Oct 03,2017
Minithumbup
By: 'Kerry'
Oct 03,2017
0 people found
this helpful
What an excellent service. The shining star of this estate agents has to be Kerry. Always happy, polite and willing to help. Despite some small issues Kerry always aimed to please. A special thank you to Cathryn as well....
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Comment on agent fees
Very good
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“I really like the people that work in this office, ......”

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Sep 22,2017
Minithumbup
By: 'mrs.'
Sep 22,2017
0 people found
this helpful
I really like the people that work in this office, special thanks to tony, Katie and Kerry. youre as bright and cheerful as I am. Thanks again xxxxxx...
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“Katie was extremely professional and very engaging. Would totally recommend ......”

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Jun 30,2017
Minithumbup
By: 'Phill'
Jun 30,2017
0 people found
this helpful
Katie was extremely professional and very engaging. Would totally recommend her again. She has since always replied promptly to all emails...
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Comment on agent fees
Good
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Staff picture Helen
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Staff picture Carol
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Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:57 PM 07/03/2024 by allAgents

Awards won by Miller Metcalfe, Culcheth WA3 5SJ



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