Miller Metcalfe
4.7/5, 637 reviews
93% recommended
96% sales valuation accuracy
98% sales fee satisfaction
79% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £59,000 £3,550,000
Lettings 79% 86% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
64 6 99 11 263 6 152 10 16 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Images & Videos

“I recently sold my property with the Culcheth branch and ......”

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Jul 25,2016
Minithumbup
Zoe
By: 'Charlotte'
Jul 25,2016
0 people found
this helpful
I recently sold my property with the Culcheth branch and have to say that every person i spoke to in the team was really helpful, particularly Zoe who kept me up to date on what was happening with my sale, about any viewings and offers ...
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Comment on agent fees
I felt that the fee was fair and a lot more reasonable that other quotes I received. Although the fee that I was charged was one of the cheapest quotes I received, this didn't in anyway reflect the service I received from Miller Metcalfe.
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By: Natasha
Jul 26, 2016
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Thank you Charlotte for your lovely feedback. I will make sure Zoe and the team receive this. Thank you for choosing Miller Metcalfe. Kind regards Natasha ...

“I would like to say a big thank you to ......”

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Jul 08,2016
Minithumbup
By: 'Mrs'
Jul 08,2016
0 people found
this helpful
I would like to say a big thank you to Elaine at Millermetcalfe in Chorley for the high standard of service we received from her on the sale of our property, nothing was too much trouble for Elaine, her customer service skills are of a ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Natasha
Jul 18, 2016
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Thank you Mrs Draper for taking the time to write such lovely comments. I will certainly pass this on to Elaine and the Chorley team. Thank you for choosing Miller Metcalfe, we wish you every bit of happiness in your new home. Kind regards, Natasha. ...

“Fantastic company who dealt with the sale of our property ......”

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Jul 05,2016
Minithumbup
Zoe
By: 'P'
Jul 05,2016
0 people found
this helpful
Fantastic company who dealt with the sale of our property in Croft - Warrington in a very professional manner. We would highly recommend Miller Metcalfe - Culcheth to conduct the sale of your property....
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Comment on agent fees
Good
Was this helpful? Yes
By: Natasha
Jul 05, 2016
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Thank you for taking the time to post your feedback, it is appreciated. I will pass this on to Zoe and the Culcheth team. Thank you for using Miller Metcalfe. Kind regards, Natasha. ...

“Excellent service. Robs valuation and advice re service was clear ......”

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Jul 04,2016
Minithumbup
By: 'anthony'
Jul 04,2016
1 people found
this helpful
Excellent service. Robs valuation and advice re service was clear and Clare has been very approachable and helpful right through the sales process....
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By: Natasha
Jul 04, 2016
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Thank you Anthony for taking the time to write a review for Worsley. I will pass on your lovely comments to the team. Thanks for choosing Miller Metcalfe. All the best, Natasha ...

“Very helpful throughout the whole process. It was my first ......”

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Jul 04,2016
Minithumbup
By: 'Anthony'
Jul 04,2016
0 people found
this helpful
Very helpful throughout the whole process. It was my first time buying and Katie helped me through it all. Kept me up to date via emails and phone calls on all stages of buying the property. Thank you very much...
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Comment on agent fees
Good
Was this helpful? Yes
By: Natasha
Jul 04, 2016
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Thanks Anthony for your lovely feedback. I will pass this on to Katie. Thanks for choosing Miller Metcalfe, we hope you love your new home. Kind regards, Natasha ...

“All staff were professional, courteous and efficient. Communication was good ......”

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Jul 04,2016
Minithumbup
By: 'Katie'
Jul 04,2016
0 people found
this helpful
All staff were professional, courteous and efficient. Communication was good at all stages of the process. My purchase ran smoothly and was completed on time as agreed....
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“I spoke with numerous agents when I came to put ......”

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Jul 04,2016
Minithumbup
Caroline
By: 'Martin'
Jul 04,2016
1 people found
this helpful
I spoke with numerous agents when I came to put my property on the market. Caroline at the Bury branch stood head and shoulders above the other agents. She made her own time to come and see me for the initial free no obligation valuation ...
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Comment on agent fees
Caroline was openly honest about their fees not being the cheapest around - However, and I cannot stress this enough, ***cheapest doesn't mean they're good*** I feel I have got great value for money with the fees and that is what counts.
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By: Natasha
Jul 04, 2016
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Thank you Martin for taking the time to write such lovely feedback, it really is appreciated. I will pass this onto the Bury team, Thanks for choosing Miller Metcalfe, Kind regards, Natasha ...

“I'd recommend this estate agents to anyone all the staff ......”

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Jun 28,2016
Minithumbup
By: 'Adam'
Jun 28,2016
0 people found
this helpful
I'd recommend this estate agents to anyone all the staff were brilliant especially Kathryn was never off the phone to us ( in a good way) always keeping us up to date with everything couldn't thank her enough as we were first time buyers and didn't ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Natasha
Jun 28, 2016
View all comments (1)
Thank you for your lovely feedback it is very much appreciated. I will pass your kind words on to Kathryn. Congratulations on purchasing your first property with Miller Metcalfe and we wish you all the best in your new home. Kind regards, Natasha ...

“Very good teamwork getting us up and running with listing ......”

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Jun 21,2016
Minithumbup
By: 'Graham'
Jun 21,2016
0 people found
this helpful
Very good teamwork getting us up and running with listing our property with frequent contact and good advice. All staff friendly and courteous. A lot more hands off with advice following this despite failing to sell. Lack of feedback for several viewings so hard to ...
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Comment on agent fees
Same as other hight street agents
Was this helpful? Yes
By: Natasha
Jun 21, 2016
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Thank you for your feedback Graham. We do appreciate you taking the time to write a review. I will pass your comments on to the Worsley branch and please don't hesitate to contact us if you need any further assistance. Thanks Natasha ...

“We recently sold our property in harwood with Miller Metcalfe. ......”

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Jun 21,2016
Minithumbup
By: 'Adam'
Jun 21,2016
0 people found
this helpful
We recently sold our property in harwood with Miller Metcalfe. Property was originally on with another agent who struggled to shift it but we moved to MM and the property sold relatively quickly.. Claire rang me every week with feedback. Recommended...
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By: Natasha
Jun 21, 2016
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Thank you for your feedback Adam. Its great with hear your sale ran smoothly with Miller Metcalfe. We wish you all the best. Natasha ...

“Purely brilliant. Personable, warm, friendly and honest. Would certainly recommend ......”

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Jun 17,2016
Minithumbup
Don
By: 'Claire'
Jun 17,2016
1 people found
this helpful
Purely brilliant. Personable, warm, friendly and honest. Would certainly recommend to sell your house. Don got us over the asking price offers by the boat load. Clare is very efficient, helpful and would certainly recommend from a buyer or sellers perspective. We have viewed many ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Natasha
Jun 17, 2016
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Hi Claire, Thanks for the lovely feedback, I will pass on your fantastic comments to Clare and Don. Have a great weekend. Natasha ...

“MM was the agent for my sale and purchase so ......”

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Jun 15,2016
Minithumbup
Beverley
Caroline
By: 'John'
Jun 15,2016
0 people found
this helpful
MM was the agent for my sale and purchase so I've experienced from both sides. Valuation was quickly arranged, Samantha was very professional and helpful. Photography followed the next day, very good service. First viewing the day after and sold for asking price. A few ...
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Comment on agent fees
Fees are average but I think they earned them!
Was this helpful? Yes
By: Natasha
Jun 15, 2016
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Hello John. Thank you for taking the time to leave this great review and for choosing to sell and purchase through Miller Metcalfe. This is fantastic feedback and i will pass it onto the team. Thanks again for choosing Miller Metcalfe and we wish you the very best. ...

“We would have no hesitation recommending the Chorley ,Miller Metcalf's ,......”

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Jun 14,2016
Minithumbup
By: 'Brinscall'
Jun 14,2016
0 people found
this helpful
We would have no hesitation recommending the Chorley ,Miller Metcalf's ,team. Our experience has been very positive even though in the end, we chose to remove our home from the sales market. Rianna always gave supportive guidance throughout the time we had our property on ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Miller Metcalfe were outstanding in handling the sale of my ......”

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Jun 08,2016
Minithumbup
Don
By: 'Nina'
Jun 08,2016
0 people found
this helpful
Miller Metcalfe were outstanding in handling the sale of my house for me, from the initial meeting and discussion to viewings (which were handled expertly by Don - all feedback I had was excellent!) to the whole sale and negotiation which was handled by Katie. ...
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Comment on agent fees
Good - in line with all providers in the area.
Was this helpful? Yes
By: Jessica
Jun 08, 2016
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Hi Nina Thank you for choosing to sell with Miller Metcalfe and for this fantastic review of Katie, Don and the Worsley team. We would like to wish you all the best in your new home! ...

“We worked with Claire to purchase a house in the ......”

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Jun 06,2016
Minithumbup
By: 'Mr'
Jun 06,2016
0 people found
this helpful
We worked with Claire to purchase a house in the Harwood area and we couldn't have asked for a better service from her or the team at Miller Metcalfe. Our circumstances were unique and they listened to what we wanted and then worked to find ...
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Comment on agent fees
NA
Was this helpful? Yes
By: Jessica
Jun 06, 2016
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Dear Mr Young. Thank you for this valued feedback of Claire and the team at Harwood and I am pleased you had a great experience purchasing with MM. Enjoy your new home! ...

“Great estate agent. They were responsible for the house I ......”

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Jun 02,2016
Minithumbup
Zoe
By: 'Angela'
Jun 02,2016
0 people found
this helpful
Great estate agent. They were responsible for the house I was purchasing and to be honest I probably relied on them more than my own estate agent and solicitor! Zoe was great every step of the way. Massive thanks to them!...
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By: Jessica
Jun 02, 2016
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Morning Angela Thank you for choosing to purchase with Miller Metcalfe and for leaving this fantastic review of Zoe and the team. All the best in your new home :) ...

“Excellent communication made the process simple and straightforward. Katie was ......”

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May 19,2016
Minithumbup
By: 'Rick'
May 19,2016
0 people found
this helpful
Excellent communication made the process simple and straightforward. Katie was very professional and helpful in dealing with enquiries. Thank you....
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By: Jessica
May 19, 2016
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Hi Rick, Thanks for the fantastic review of Katie and the team at Worsley. On behalf of the team we wish you all the best in your new home! ...

“Dealt with Kathryn, Kayleigh & Marie throughout the buying process (which ......”

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May 18,2016
Minithumbup
By: 'Stephen'
May 18,2016
0 people found
this helpful
Dealt with Kathryn, Kayleigh & Marie throughout the buying process (which turned out to be not as straight forward as we though). Fantastic effort and communication from the whole team. Would recommend to prospective buyers to find properties marketed by this team....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Jessica
May 19, 2016
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Hi Stephen Thank you for purchasing through Miller Metcalfe and for this great review of the team at Hindley. Best wishes in your new home :) ...

“The handling and processing of the sale was completed very ......”

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May 16,2016
Minithumbup
By: 'Clive'
May 16,2016
1 people found
this helpful
The handling and processing of the sale was completed very professionally. Communication throughout was excellent. The initial appraisal was accurate and realistic. The follow up support and contact was very good, timely and just the right amount. They did what they said they would do ...
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Comment on agent fees
Appropriate for current market rates - I happen to believe estate agent fees though are too much, absolutely for what gets done.
Was this helpful? Yes
By: Jessica
May 16, 2016
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Hello Clive! Thank you for choosing to sell with Miller Metcalfe and for taking the time to leave this review. In terms of the agent fees, our rates are very competitive and our More as Standard package means you do not get charged extra for things like professional photography as this is included in the fee. We would like to wish you all the best in your new home! Thanks ...

“Hassle free moving.Thankyou for always replying promptly to any ......”

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May 16,2016
Minithumbup
By: 'Claire'
May 16,2016
1 people found
this helpful
Hassle free moving. Thankyou for always replying promptly to any enquiry I had regarding sale and purchase. From start to finish you made the whole process easy and everyone was willing to help. Nice personal touch thanks again...
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Comment on agent fees
competitive
Was this helpful? Yes
By: Jessica
May 16, 2016
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Hi Claire, Thank you for choosing to sell with Miller Metcalfe. We wish you all the best in your new home! ...

“Kat was great all the way through the purchase of ......”

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May 16,2016
Minithumbup
By: 'Tom'
May 16,2016
0 people found
this helpful
Kat was great all the way through the purchase of the property. She was easy to contact by both phone and email and was very quick with responses. Kat helped to speed up the buying process!...
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Was this helpful? Yes
By: Jessica
May 16, 2016
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Hi Tom. Thank you for taking the time to leave this review of Kat and our Hindley team. On behalf of Miller Metcalfe we wish you all the best in your new home! ...

“We recently used Milker Metcalfe for th sales of two ......”

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May 13,2016
Minithumbup
By: 'Liz'
May 13,2016
0 people found
this helpful
We recently used Milker Metcalfe for th sales of two houses, one was my mum's who had passed away and the other our family home. All of the staff were helpful friendly and very supportive. They stated reasonable views when necessary and were realistic about ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jessica
May 13, 2016
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Hi Liz, Thank you for choosing to sell with Miller Metcalfe and for taking the time to leave this great review. Have a great weekend! ...

“Very polite and quick response. Pleasure to deal with. Will ......”

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May 13,2016
Minithumbup
By: 'Elton'
May 13,2016
1 people found
this helpful
Very polite and quick response. Pleasure to deal with. Will deal again with them in future. Thanks for your help...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jessica
May 13, 2016
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HI Elton, Thank you for taking the time to leave this fantastic review of Clare! We hope you have a great weekend! ...

“We have sold 3 houses with Miller Metcalfe in the past 12 ......”

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May 11,2016
Minithumbup
By: 'Cath'
May 11,2016
0 people found
this helpful
We have sold 3 houses with Miller Metcalfe in the past 12 months. They all sold very quickly. We were particularly impressed with the Worsley Branch. Rob is very knowledgeable , honest and efficient. The other members of staff are pleasant, organised and keep you informed. I have ...
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Comment on agent fees
I had an offer, which was a reasonable amount.
Was this helpful? Yes
By: Jessica
May 11, 2016
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Dear Cath, Thanks for choosing to sell through Miller Metcalfe and for leaving this fantastic review of our Worsley team. Have a great day! ...

“I would like to thank all of the Harwood team ......”

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May 09,2016
Minithumbup
By: 'Geraldine'
May 09,2016
0 people found
this helpful
I would like to thank all of the Harwood team for their excellent service but I would like to thank Claire in particular.Moving house is a stressful process but Claire was skilled,efficient,proactive and supportive.She was always cheerful and had time to ...
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Comment on agent fees
Fair.I was happy with the service throughout.I preferred to pay a percentage of the sale price as I think it added an incentive to get the best price.Other companies that offered a set price for the service provided low valuations that proved to be inaccurate.
Was this helpful? Yes
By: Jessica
May 09, 2016
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Dear Geraldine. Thank you for choosing Miller Metcalfe and for this fantastic review of Claire and the team at Harwood! Have a great day and enjoy the sun :) ...

“Very approachable and easy to deal with. Any queries, issues ......”

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May 05,2016
Minithumbup
Zoe
By: 'RHeath'
May 05,2016
0 people found
this helpful
Very approachable and easy to deal with. Any queries, issues or problems were promptly dealt with in an efficient manner. A good branch of Miller-Metcalfe to use....
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Comment on agent fees
Not applicable.
Was this helpful? Yes
By: Jess
May 05, 2016
View all comments (1)
Thank you for choosing Miller Metcalfe and for taking the time to review our Culcheth team. On behalf of all of us, we would like to wish you all the best in your new home! ...

“We used you based on local quick sales and a ......”

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Apr 22,2016
Minithumbup
By: 'Julie'
Apr 22,2016
0 people found
this helpful
We used you based on local quick sales and a positive reputation and were not disappointed. Communication was always good and emails confirming viewings were helpful to allow us to make any necessary preparations. thanks...
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Comment on agent fees
Fees were fair - it would have been helpful to know that VAT would be added as it makes a big difference!
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“Carol has been very helpful with any query we have ......”

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Apr 19,2016
Minithumbup
By: 'Ah92'
Apr 19,2016
0 people found
this helpful
Carol has been very helpful with any query we have had! She responds quickly to all my emails and is a pleasure to speak to on the phone!...
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“Over the last month, Carol has assisted me in dealing ......”

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Apr 19,2016
Minithumbup
By: 'Sue'
Apr 19,2016
1 people found
this helpful
Over the last month, Carol has assisted me in dealing with challenging tenants. At all times, Carol acted professionally and quickly in advising me on the course of action to take and kept me updated at all times....
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“I cannot thank Ashley and the team enough for their ......”

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Apr 14,2016
Minithumbup
By: 'Lizzie'
Apr 14,2016
3 people found
this helpful
I cannot thank Ashley and the team enough for their professionalism, helpfulness and friendliness when we were selling our house. We had probably the best house sale you could ask for, a full asking price offer at a first viewing and the sale going through ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jessica
Apr 14, 2016
View all comments (1)
Hi Lizzie. Thank you for choosing to sell with Miller Metcalfe and I am pleased you had a great experience with Ashley and the team at Bury. I am so pleased you will be using us for your rental property too. Have a great day! ...

Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

Awards won by Miller Metcalfe

Regional Awards won by Miller Metcalfe

Individual Branch Awards

Bolton, BL2



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Miller Metcalfe