Featured Review
a
“I wanted to leave a review for Jonathan Pears......”
5 Star Review
Sep 23,2021
By:
'Bey'
Sep 23,2021
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE13
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Lettings (as a Tenant)
Postcode: SE13
0
people found
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I wanted to leave a review for Jonathan Pearson. He was really helpful and communicative throughout the whole process, and I would personally recommend him....
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Featured Review
a
“Sharnae was realy nice to me and my friend meanwhile ......”
5 Star Review
Jun 21,2015
By:
'Szilvia'
Jun 21,2015
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Services: Property Management
Would you recommend?: Yes
Postcode: SE5
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Property Management
Postcode: SE5
0
people found
this helpful
Sharnae was realy nice to me and my friend meanwhile we were looking for flat.
She searched all potential flats for us. She is not just very kind but also really knowledgable.
We appreciate her help during our flathunting and Im so sorry I leave ...
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Featured Review
a
“Dimitar worked tremendously hard during the sale process, from providing ......”
5 Star Review
Apr 22,2015
By:
'James'
Apr 22,2015
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Services: Sales (as a Buyer)
Sold price: £300000
Would you recommend?: Yes
Postcode: SE8
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Sales (as a Buyer)
Sold price: £300000
Postcode: SE8
0
people found
this helpful
Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job and I would say that he worked harder than any other party on the deal. Would definitely recommend...
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Featured Review
a
“Sharnae was brilliant, she advised me to set an early ......”
5 Star Review
Apr 16,2015
By:
'Irene'
Apr 16,2015
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Services: Lettings (Prospective customer)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: SE7
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Lettings (Prospective customer)
Rent PCM: £1300
Postcode: SE7
0
people found
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Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during the whole process negotiating with the landlord. Felt I could trust her completely and I value that when looking for a new home. Thank you ...
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Featured Review
a
“We are very appreciative of the efficient handling of departure ......”
5 Star Review
Apr 23,2015
By:
'Joseph'
Apr 23,2015
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Services: Lettings (as a Landlord)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: SE10
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Lettings (as a Landlord)
Rent PCM: £2000
Postcode: SE10
0
people found
this helpful
We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with minimal void-period. This included taking over the apartment, inventory having the apartment cleaned, advertising and organising viewing of prospective new tenants and finally the installation ...
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“Fantastic experience!...”
5 Star Review
May 03,2019
By:
'Dr.A.Khalil'
May 03,2019
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Services: Lettings (as a Tenant)
Rent PCM: £1225
Would you recommend?: No
Postcode: TW3
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Lettings (as a Tenant)
Rent PCM: £1225
Postcode: TW3
0
people found
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Kudos to our lovely property manager Amrita Rathod, who led us through all the steps, was always responsive and entertained the silliest of our queries always with a smile! She helped us land a beautiful apartment, was always one call away and guided us very ...
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“THANK YOU SOOOO MUCH...”
5 Star Review
May 02,2019
By:
'J.Lane'
May 02,2019
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Services: Lettings (as a Tenant)
Rent PCM: £1344
Would you recommend?: No
Postcode: SW9
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Lettings (as a Tenant)
Rent PCM: £1344
Postcode: SW9
1
people found
this helpful
I was desperate to find a flat for my daughter as she had found her first job and needed to be living in London urgently. Wesley was fantastic. He guided us through the whole procedure and made it fairly easy. He kept us informed all ...
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Comment on agent fees
Fair
1
people found
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“Love our property manager!...”
4 Star Review
Apr 29,2019
By:
'melissa'
Apr 29,2019
Branch: London, 36 Millharbour
Services: Lettings (as a Tenant)
Rent PCM: £2385
Would you recommend?: Yes
Postcode: E14
Branch: London, 36 Millharbour
Lettings (as a Tenant)
Rent PCM: £2385
Postcode: E14
0
people found
this helpful
I'm going to be honest, if this review was written for the first 3 years of our renting experience with life residential I would have given 1 star...repairs took over 9mths of chasing to be executed and communication was a joke!.
However, I have now learned ...
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5 Star Review
Apr 15,2019
By:
'GEETA'
Apr 15,2019
Branch: London, 16 Royal Crest Avenue
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E16
Branch: London, 16 Royal Crest Avenue
Lettings (as a Landlord)
Postcode: E16
0
people found
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Hayley is our Rental Agent , she's polite, exceptionally thorough in her work and always in control. As Landlord I'm well taken care of....
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5 Star Review
Apr 08,2019
By:
'MO'
Apr 08,2019
Branch: London, 203 Victoria Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE9
Branch: London, 203 Victoria Road
Lettings (as a Tenant)
Postcode: SE9
0
people found
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Christina was very helpful in ensuring that all that needed to be fixed at my flat was done so successfully. She was very professional throughout helping to report and arrange the slots....
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“Review of Amrita Rathod...”
5 Star Review
Mar 27,2019
By:
'Anil'
Mar 27,2019
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: TW3
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: TW3
0
people found
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Amrita is extremely professional and knowledgeable. Her advice and assistance from initial viewings to completion has been spot on and smooth without any confusion. Amrita is always available to speak to or will call back promptly. Her service to us was phenomenal. My husband and ...
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Comment on agent fees
Good
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“Aftercare of former tenant...”
5 Star Review
Feb 14,2019
By:
'Sarah'
Feb 14,2019
Branch: London, 6 Victoria Parade
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE10
Branch: London, 6 Victoria Parade
Lettings (as a Tenant)
Postcode: SE10
0
people found
this helpful
I can't thank Harry enough. Unfortunately a retail supplier had a former address for me and posted a deliver to an address I vacated almost two years ago. I had tried dealing with the concierge team initially but struggled - Harry took ownership of the ...
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Comment on agent fees
Harry - going above and beyond the call of duty to help a former tenant. Thank you Harry!
0
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“Highly Professional Agent / Agency...”
5 Star Review
Jan 29,2019
By:
'Hamid'
Jan 29,2019
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Services: Lettings (as a Landlord)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: SW1P
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Lettings (as a Landlord)
Rent PCM: £1800
Postcode: SW1P
0
people found
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As a Landlord, I was looking for a Agency that I could work with on a long-term basis as I am not based out of UK. Life Residencial has always been extremely professional in their dealings with me and have ensured that they take my ...
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Comment on agent fees
Adequate for the work they provide.
0
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“Very good experience...”
5 Star Review
Jan 23,2019
By:
'Lynn'
Jan 23,2019
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW9
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Lettings (as a Tenant)
Postcode: SW9
0
people found
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Both Wesley amd Eli made the whole experience with LifeResidential a pleasure to deal with , they are both so helpful and willing to spend any amount of time to help. I wouldnt hesitate to recommend them to others. Many thanks , Lynn...
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Comment on agent fees
Okay
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1 Star Review
Nov 19,2018
By:
'enimsaj'
Nov 19,2018
Branch: London, 203 Victoria Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: London, 203 Victoria Road
Lettings (as a Tenant)
Postcode: TW3
4
people found
this helpful
AVOID AVOID
life residential seem professional and are fast to reply when you are viewing/signing a contract
once you are in a contract, it goes down hill from there..
I rented with life residential for 6 months in Hounslow, the flat was gorgeous yet i ...
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Comment on agent fees
extortionate
4
people found
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“Stuff doesn't care about you as a customer!...”
1 Star Review
Sep 22,2018
By:
'dob'
Sep 22,2018
Branch: London, 203 Victoria Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W3
Branch: London, 203 Victoria Road
Lettings (Prospective customer)
Postcode: W3
1
people found
this helpful
I called couples a times they took my name, but never called me back. I haven't even been asked what properties am I looking for. No one there gave a damn about that. I've spoken with Eduard the manager there and he booked me in ...
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1
people found
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1 Star Review
Sep 12,2018
By:
'Alex'
Sep 12,2018
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: SE13
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SE13
3
people found
this helpful
Life Residential is absolutely terrible agency.
Among the issues that I faced are:
- no heating in winter at all
- staff lying to me
- inability to get anything solved upon request (I had the postbox broken, little water leak in store room, low ...
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Comment on agent fees
Bad
3
people found
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“Stay away from these crooks!...”
1 Star Review
Sep 06,2018
By:
'Ex'
Sep 06,2018
Branch: London, 203 Victoria Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: London, 203 Victoria Road
Lettings (as a Tenant)
Postcode: TW3
2
people found
this helpful
Life Residential are dishonest, unprofessional, untrained and unfit for the job!
Their service substandard at best!
We were especially livid these past 2 months when they held on to our Deposit and stopped responding to us.
While we were waiting for our deposit money, they emailed ...
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Comment on agent fees
They charge you for nothing! In fact they charge you to stress you out!
2
people found
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1 Star Review
Sep 03,2018
By:
'tema'
Sep 03,2018
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW8
Branch: London, 11 Flagstaff House, St Georg Wharf, Wandsworth Road
Lettings (as a Tenant)
Postcode: SW8
2
people found
this helpful
very poor customer care and unprofessional with managing the property and irresponsible of any thing after they get paid which is so disappointing...
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2
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“Very bad - Never appeared in the viewing...”
1 Star Review
Aug 31,2018
By:
'Critics'
Aug 31,2018
Branch: London, Unit 4, 71b Drayton Park
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW6
Branch: London, Unit 4, 71b Drayton Park
Lettings (as a Tenant)
Postcode: NW6
2
people found
this helpful
Worst experience I ever had with a real estate agency. The guys never appeared in the viewing we had arranged. When I called them the next day, they just told me it was unacceptable from their side and to rearrange....
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2
people found
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“Worst Rental Experience...”
1 Star Review
Aug 17,2018
By:
'VP'
Aug 17,2018
Branch: London, 36 Millharbour
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: E14
Branch: London, 36 Millharbour
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: E14
4
people found
this helpful
There is a multitude of dissatisfaction we would like to express toward Life Residential.
During our one year stay in the flat, we have requested the blinds to be fixed (blinds falling off the rail due to poor quality); reported a cracked tile done by ...
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Comment on agent fees
Not worth the service we received.
4
people found
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1 Star Review
Aug 13,2018
By:
'Laetitia'
Aug 13,2018
Branch: London, County Hall Southbank,252 Westminster Bridge Rd
Services: Lettings (as a Tenant)
Rent PCM: £2300
Would you recommend?: No
Postcode: SE1
Branch: London, County Hall Southbank,252 Westminster Bridge Rd
Lettings (as a Tenant)
Rent PCM: £2300
Postcode: SE1
1
people found
this helpful
We had a terrible experience with this agency. We lived in the property for 1 year, and it had some issues since the begining. We had to call the agency over and over again, or go there directly for them to address the matter, for which ...
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1
people found
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5 Star Review
Jun 26,2018
By:
'Nigel'
Jun 26,2018
Branch: London, County Hall Southbank,252 Westminster Bridge Rd
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE1
Branch: London, County Hall Southbank,252 Westminster Bridge Rd
Lettings (as a Landlord)
Postcode: SE1
0
people found
this helpful
I have been letting various flats at the White House through County Hall, using Ralph Rampersaud. He, like me, was there at the very beginning. All through that time I have been well supported and served. Ralph has proved to be exceptional, always ready to ...
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“Worst management ever...”
1 Star Review
Jun 21,2018
By:
'James'
Jun 21,2018
Branch: London, 16 Royal Crest Avenue
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E16
Branch: London, 16 Royal Crest Avenue
Lettings (as a Tenant)
Postcode: E16
1
people found
this helpful
Worst management ever... went through 3 different property managers who all proved that they were incapable of managing anything. Took months to resolve any issues, if they did indeed resolve them at all. Attempted to deduct close to £1,000 for bills that I wasn't aware of/had ...
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1
people found
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“Incompetent and immoral...”
1 Star Review
Apr 26,2018
By:
'James'
Apr 26,2018
Branch: London, 36 Millharbour
Services: They manage our building
Would you recommend?: No
Postcode: E14
Branch: London, 36 Millharbour
They manage our building
Postcode: E14
3
people found
this helpful
Avoid at all costs!
We lived in a property managed by Life Residential for 2 years. From beginning to end the service was a total joke. Each person we spoke to was more incompetent than the last with constant fobbing off of excuses (we were passed ...
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Comment on agent fees
NA
3
people found
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“Terrible experience, strongly unrecommended....”
1 Star Review
Apr 13,2018
By:
'Pix'
Apr 13,2018
Branch: London, 36 Millharbour
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: E14
Branch: London, 36 Millharbour
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: E14
4
people found
this helpful
This agent is a nightmare for the tenants.
First of all the fees are extremely expensive, that's how they exploit tenants' and landlords' money. Next the letting agent never talks about the painful and long-going processes before you pay them the holding deposit which is ...
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Comment on agent fees
Bad. Extremely expensive.
4
people found
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“Do not rent from this agent!! This is the worst ......”
1 Star Review
Nov 11,2017
By:
'Emmeline'
Nov 11,2017
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Services: Lettings (as a Tenant)
Rent PCM: £1140
Would you recommend?: No
Postcode: SE13
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Lettings (as a Tenant)
Rent PCM: £1140
Postcode: SE13
3
people found
this helpful
Do not rent from this agent!! This is the worst letting agent I have ever dealt with as a tenant. The staff are incompetent at best! They never respond to emails, and if you're lucky and manage to get them on the phone they're extremely ...
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Comment on agent fees
Bad
3
people found
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“The worst service i have ever experianced! I've delt with ......”
1 Star Review
Oct 13,2017
By:
'Mohammed'
Oct 13,2017
Branch: London, 203 Victoria Road
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: No
Postcode: NW10
Branch: London, 203 Victoria Road
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: NW10
4
people found
this helpful
The worst service i have ever experianced! I've delt with foxtons and, Marsh and Parsons before. i'm suprised this company actually acts so irrresponsible. issues with contract, issue with mangement very rude staff. worst when you pay months upfront!
Tenant!! do not trust a word ...
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4
people found
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“11 days left since I have moved from the flat and ......”
1 Star Review
Oct 11,2017
By:
'Think'
Oct 11,2017
Branch: London, 203 Victoria Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E149
Branch: London, 203 Victoria Road
Lettings (as a Tenant)
Postcode: E149
7
people found
this helpful
11 days left since I have moved from the flat and still same excuse from Life Residential; They are not able to reach my landlord, so not able to send my deposit back.
Surprisingly, agent was very capable of reaching landlord when the new tenants decide ...
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7
people found
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“Worst agents in town.Make sure they give everything in ......”
1 Star Review
Sep 19,2017
By:
'Tenant2583'
Sep 19,2017
Branch: London, 36 Millharbour
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: No
Postcode: E14
Branch: London, 36 Millharbour
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: E14
4
people found
this helpful
Worst agents in town.
Make sure they give everything in writing as they lie about anything to rent a property. Also when it's time to return the deposit they do anything to get something and then they stop answering emails altogether....
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Comment on agent fees
Bad. huge fees and they keep sucking like a leech for any renewal where they do literally nothing.
4
people found
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“I have never dealt with such an unprofessional group of ......”
1 Star Review
Aug 12,2017
By:
'JordanC'
Aug 12,2017
Branch: London, Unit 4, 71b Drayton Park
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, Unit 4, 71b Drayton Park
Lettings (as a Tenant)
Postcode: E1
6
people found
this helpful
I have never dealt with such an unprofessional group of people; from the day we sent over our deposit until now (wrestling to get it back) dealing with Life Residential has been a nightmare. We had several property managers relocate (aka mysteriously disappear leaving e-mails ...
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6
people found
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“Extremely poor driving skills!! The person who I just came ......”
1 Star Review
Jun 19,2017
By:
'Anon'
Jun 19,2017
Branch: London, Unit 4, 71b Drayton Park
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: N12
Branch: London, Unit 4, 71b Drayton Park
Lettings (Prospective customer)
Postcode: N12
3
people found
this helpful
Extremely poor driving skills!! The person who I just came into contact with drives extremely dangerously and needs to go have some more lessons instead riding round thinking there real cool...
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3
people found
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“Terrible experience from start to finish - Avoid at all ......”
1 Star Review
Jun 10,2017
By:
'Sam'
Jun 10,2017
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE84
Branch: London, Block A, Hudson Building, Deals Gateway, Blackheath Road
Lettings (as a Tenant)
Postcode: SE84
3
people found
this helpful
Terrible experience from start to finish - Avoid at all costs. They are very happy to chase you when they want but if you have any problems you will have difficulty getting hold of somebody willing to help you. Be very careful with inventories because ...
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Comment on agent fees
Fees are extortionate - will attempt to charge you for as much as they possibly can
3
people found
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“So, what is a letting agency supposed to do? I ......”
1 Star Review
Mar 13,2017
By:
'Joao'
Mar 13,2017
Branch: London, 16 Royal Crest Avenue
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: No
Postcode: E161
Branch: London, 16 Royal Crest Avenue
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: E161
4
people found
this helpful
So, what is a letting agency supposed to do? I would say, one of the basic responsibilities is to establish a communication channel with the tenant (they are paid for it).
Well Life Residential has a problem with tenant communication, apart from paying bills they ...
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Comment on agent fees
Probably one of the most expensive in London
4
people found
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“I paid over £20,000 up front for a 12 month lease on ......”
1 Star Review
Feb 11,2017
By:
'Jonathan'
Feb 11,2017
Branch: London, 203 Victoria Road
Services: Lettings (as a Tenant)
Rent PCM: £1900
Would you recommend?: No
Postcode: E15
Branch: London, 203 Victoria Road
Lettings (as a Tenant)
Rent PCM: £1900
Postcode: E15
7
people found
this helpful
I paid over £20,000 up front for a 12 month lease on a rental property. At the end of the 12 month lease I had an additional payment to make which I was not made aware of.
Their collections team contacted me multiple times a day to ensure ...
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7
people found
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