“Stay away from these crooks!...”
1 Star Review
Sep 06,2018
By:
'Ex'
Sep 06,2018
Branch: London, 203 Victoria Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: London, 203 Victoria Road
Lettings (as a Tenant)
Postcode: TW3
2
people found
this helpful
Life Residential are dishonest, unprofessional, untrained and unfit for the job!
Their service substandard at best!
We were especially livid these past 2 months when they held on to our Deposit and stopped responding to us.
While we were waiting for our deposit money, they emailed all our sensitive information (bank details and other sensitive information) to another random tenant 'by mistake'! Luckily, this tenant informed us!
Life Residential were unprofessional from the beginning.
Their communication is slow at best and non existent as a norm.
Our flat was brand new and had some problems when we moved in. Life did nothing about it spite of contacting them numerous times.
We ended up contacting the builder directly ourselves to get the problems fixed.
On a few occasions had to contact the Landlord to get matters resolved!
The horrible experience continued when we checked out.
Beware, these guys will sit on your deposit for weeks and months for no valid reason.
They do not reply to emails because they know they are wrong.
They fabricated lies to try and take some money out of our Deposit.
Luckily, we had clicked pictures of every item and basically everything within the flat and so could prove that they were lying through their teeth.
After a lot of effort, a long wait of 8 weeks and emailing their top management, we were able to get our deposit back in full.
Stay away from these crooks!
Comment on agent fees
They charge you for nothing! In fact they charge you to stress you out!
2
people found
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