Keating Estates Ltd
4.9/5, 601 reviews
97% recommended
99% sales valuation accuracy
99% sales fee satisfaction
90% lettings valuation accuracy
95% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £100,030 £12,000,000
Lettings 90% 95% £365 £4,203
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 1 350 14 66 1 91 2 21 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
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“David was a fantastic agent when we were look......”

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Nov 12,2019
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David
By: 'Miles Read'
Nov 12,2019
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David was a fantastic agent when we were looking for a property in the notoriously competitive London market. We love the property which we have managed to secure and David has made the experience stress free and easy!...
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“David always responds quickly and was extreme......”

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Nov 12,2019
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David
By: 'Rachel'
Nov 12,2019
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David always responds quickly and was extremely helpful in securing us a flat, after we had been looking for a long time....
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“David was incredibly helpful and responsive t......”

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Nov 11,2019
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David
By: 'Georgina Brown'
Nov 11,2019
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David was incredibly helpful and responsive throughout our property search. We are incredibly happy with our new place and would really recommend his services....
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“Process was very easy when changing letting a......”

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Nov 10,2019
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Lucia
By: 'Patrick Laws'
Nov 10,2019
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Process was very easy when changing letting agents and leasing property from abroad. Communication was clear and speedy. Highly recommend....
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“Lucia is super helpful, friendly, responsive ......”

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Nov 09,2019
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Lucia
By: 'Aoife'
Nov 09,2019
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Lucia is super helpful, friendly, responsive and made the whole rental process easy and efficient. She guided us through any queries or concerns we had and was a delight to deal with...
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“Lucia was a clear and effective communicator-......”

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Nov 08,2019
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Lucia
By: 'Rachel Copel'
Nov 08,2019
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Lucia was a clear and effective communicator- She answered all of our questions quickly, and did her best to make our leasing experience as easy as possible....
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“David made the renting process effortless...”

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Nov 06,2019
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David
By: 'Joe Walker'
Nov 06,2019
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David has been extremely helpful during the process of securing our new flat. His swift responses and clear emails have made the whole process effortless....
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“Excellent and efficient process, from start t......”

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Nov 04,2019
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Lucia
By: 'Jonny'
Nov 04,2019
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Excellent and efficient process, from start to finish. Pleasure to work with and made the entire process incredibly easy. I would highly recommend to any prospective landlords in the area...
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“Great customer service, friendly and professional...”

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Nov 04,2019
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Lucia
SophieC Claxton
By: 'Adrian Anslow'
Nov 04,2019
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Keating Estates were professional, fast and efficient. I dealt primarily with Sophie and Lucia. Both were super responsive and helpful and I would highly recommend Keating to any other prospective tenants....
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“I've been dealing with Keatings for over 10 y......”

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Nov 04,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Phili Denning'
Nov 04,2019
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I've been dealing with Keatings for over 10 years now and would highly recommend them. Great efficient customer service, easy and helpful to work with....
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“David has made this process stress free!...”

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Nov 04,2019
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David
By: 'Aneliese'
Nov 04,2019
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David has made this process stress free and has been a great help in securing our property! Communication is excellent and very happy with the support he has offered throughout the process....
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“Good local property market knowledge. Fairly-......”

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Nov 01,2019
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Grace
Tom
By: 'Brixton vendor'
Nov 01,2019
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Good local property market knowledge. Fairly-priced service. Provided timely notice and feedback during viewings. Helped with getting from exchange to completion and kept buyer updated of progress....
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“Gemma was excellent and a real pleasure to de......”

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Oct 30,2019
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Gemma
Grace
By: 'Charlie Smith'
Oct 30,2019
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Gemma was excellent and a real pleasure to deal with. She made a complicated process much simpler and easier to understand....
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“Gemma has been an absolute pleasure to deal w......”

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Oct 29,2019
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Gemma
Grace
By: 'Oliver Manley'
Oct 29,2019
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Gemma has been an absolute pleasure to deal with. She found my property for me and then has successfully found buyers for it now that I've decided the time is right to move out of town. I couldn't recommend her more highly....
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“Gemma was super attentive from the first mome......”

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Oct 29,2019
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Gemma
Grace
By: 'Valeria Guerra'
Oct 29,2019
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Gemma was super attentive from the first moment we spoke, which made her stand out amongst any other call I had with an estate agent! Overall super happy with the attention we received and how proactive she was with us....
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“David was really helpful when helping us to s......”

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Oct 28,2019
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David
Sandra
By: 'Georgia Sugden'
Oct 28,2019
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David was really helpful when helping us to secure our property. He was always on hand at a moments notice to answer any queries we had during the process...
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“David has been so helpful with finding us a n......”

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Oct 28,2019
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David
Lucia
By: 'Isabella Wylie'
Oct 28,2019
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David has been so helpful with finding us a new flat! He's made the process so easy and has always been available to speak whenever we have any questions. Would highly recommend if you want a stress free move!...
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“Fantastic...”

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Oct 22,2019
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David
SophieC Claxton
By: 'Seb Patrick'
Oct 22,2019
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David has been fantastic in finding us a property. He was very good at listening to our requests and we were very impressed with the experience overall. I would recommend his services to anyone looking for a property in the area....
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“Sophie was extremely helpful, thorough and pr......”

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Oct 22,2019
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SophieC Claxton
David
By: 'Ryan Jelbert'
Oct 22,2019
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Sophie was extremely helpful, thorough and prompt. We really appreciate her help as she made the process easy. Importantly, she gave honest advice which is far more valuable than a "sales pitch"....
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“David was excellent in helping us secure our ......”

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Oct 21,2019
Minithumbup
David
Jade
By: 'Will Duffy'
Oct 21,2019
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David was excellent in helping us secure our property. He was always available to talk and help us with the process, and we were really happy with his support....
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“David was extremely helpful and attentive thr......”

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Oct 21,2019
Minithumbup
David
Lucia
By: 'Ellis lawrie'
Oct 21,2019
0 people found
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David was extremely helpful and attentive throughout the process. He was always available to answer questions at short notice and was quick to show a wide range of properties...
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“David responded to all my queries very quickl......”

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Oct 19,2019
Minithumbup
David
Sandra
By: 'Jack'
Oct 19,2019
0 people found
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David responded to all my queries very quickly and very helpfully, making the letting process very smooth and quick, would definitely recommend...
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“In summary a pleasure to deal with!...”

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Oct 16,2019
Minithumbup
Gemma
Grace
By: 'Tomas Stone'
Oct 16,2019
0 people found
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In summary a pleasure to deal with! We sold our Brixton flat through Keatings. The Keatings team made us feel confident throughout the whole process, excellent communication and would definitely recommend. Thanks again Grace, Gemma and Lewis....
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“Would highly recommend...”

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Oct 15,2019
Minithumbup
Lucia
David
By: 'Molly Foxford'
Oct 15,2019
0 people found
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Lucia and David have made moving house super stress free. Brilliant advice and communication. Couldn't do enough for us and went over and above our expectations. They explained the whole process to us from the start and have continued to be incredibly helpful. Massive thank ...
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“David has been a great help with us moving fl......”

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Oct 15,2019
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David
Jade
By: 'Lauren Woodford'
Oct 15,2019
0 people found
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David has been a great help with us moving flat and keeping us up to date with viewings and next steps....
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“Quick in replying and getting me a reference ......”

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Oct 15,2019
Minithumbup
Audinga
Dwayne
By: 'Alex Watkins'
Oct 15,2019
0 people found
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Quick in replying and getting me a reference for my next landlord. Helpful and easy to communicate with. Thanks very much....
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“Very helpful and responsive, made the process......”

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Oct 14,2019
Minithumbup
Lucia
David
By: 'Ikhra Ali'
Oct 14,2019
0 people found
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Very helpful and responsive, made the process easy. Thanks so much for all your help Lucia. Would definitely reccomend Thanks again...
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“David has been very helpful. He is easy to ge......”

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Oct 11,2019
Minithumbup
David
Jade
By: 'Kate Davies'
Oct 11,2019
0 people found
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David has been very helpful. He is easy to get hold of and has been helpful when we've had questions....
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“David did a great job helping us out! He quic......”

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Oct 09,2019
Minithumbup
David
Sandra
By: 'Tom Cresswell'
Oct 09,2019
0 people found
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David did a great job helping us out! He quickly found us a few properties and was available at short notice, had all the info we needed....
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“Audinga assisted in helping me get a copy of ......”

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Oct 08,2019
Minithumbup
Audinga
Sophie
By: 'Paul Thompson'
Oct 08,2019
0 people found
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Audinga assisted in helping me get a copy of the keys cut for my property and facilitated access for a surveyor. Efficient, reliable and friendly service. Many thanks....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd