• Staff picture
    Dwayne
  • Staff picture
    Sebastian
  • Staff picture
    Gemma
  • Staff picture
    Grace
  • Staff picture
    David
  • Staff picture
    Tom
  • Staff picture
    Lewis
  • Staff picture
    Sophie
  • Staff picture
    Ashleigh
  • Staff picture
    Matt
  • Staff picture
    Hanna
  • Staff picture
    Zanardi
  • Staff picture
    Natalie
  • Staff picture
    Jade
  • Staff picture
    Sam
  • Staff picture
    Sonny
  • Staff picture
    Lucia
  • Staff picture
    Freddie
  • Staff picture
    Audinga
  • Staff picture
    Inez
  • Staff picture
    Fergal
  • Staff picture
    SophieC
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries o Read full description...One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

“Helpful and friendly...”

Feb 13,2019
Minithumbup
Jade
Lucia
By: 'George'
Feb 13,2019
0 people found
this helpful
Both Jade and Lucia helped make the process of renting my property both quick and easy. They were friendly and professional throughout. This is the fourth time I have used the Keatings and each time I have found their service to be impeccable; focussed and ...
read full review
Comment on agent fees
I was pleased to receive a discount on letting fees as I had bought my property through Keatings, making them very competitive.
Was this helpful? Yes

“David is an efficient and friendly individual who is always on hand to answer calls and any questions....”

Feb 12,2019
Minithumbup
David
By: 'Gianni'
Feb 12,2019
0 people found
this helpful
David is an efficient and friendly individual who is always on hand to answer calls and any questions. It is my first time renting and he has been nothing but accommodating....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great Support...”

Feb 08,2019
Minithumbup
By: 'JennChapman'
Feb 08,2019
0 people found
this helpful
Zanardi was always so helpful right from the first telephone conversation we had through to the completion of the referencing for our new flat - in such a fast paced environment you need someone as on the ball as Zanardi and the team!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Friendly and very responsive!!...”

Feb 08,2019
Minithumbup
Jade
By: 'Leila'
Feb 08,2019
0 people found
this helpful
Jade was really helpful through our process. She was incredibly friendly and very responsive. She made the whole process effortless on our part and we managed to have everything completed in a matter of days. I would definitely recommend her services to others....
read full review
Was this helpful? Yes

“Fast response...”

Feb 07,2019
Minithumbup
Audinga
By: 'N.A19'
Feb 07,2019
0 people found
this helpful
Thanks Audinga. Fast response to request for a reference for moving to a new property. Very professional and nicely written...
read full review
Was this helpful? Yes

“Unexpected Surprise...”

Feb 07,2019
Minithumbup
Grace
By: 'Chris & Camilla'
Feb 07,2019
0 people found
this helpful
I wasn't there when Inez first showed my (now) fiancee Camilla the property. But when I happened to look at my phone at around 3pm on one Monday afternoon and saw three missed calls and half a dozen messages from Camilla, I knew something must ...
read full review
Was this helpful? Yes

“Fab...”

Feb 06,2019
Minithumbup
Gemma
By: 'Em'
Feb 06,2019
0 people found
this helpful
This was our first house purchase and Gemma was fantastic in answering all our questions and advising us on the process in her role as our agent. Very happy customers!...
read full review
Was this helpful? Yes

“Great!...”

Feb 06,2019
Minithumbup
David
By: 'Jessie'
Feb 06,2019
1 people found
this helpful
David was so helpful and his advice was invaluable. He was really responsive and helped make the whole process of finding and securing a property really easy....
read full review
Was this helpful? Yes

“Lucia...”

Feb 05,2019
Minithumbup
Lucia
By: 'Louisa'
Feb 05,2019
0 people found
this helpful
We moved in to a Keating Estate managed property towards the end of last year and we've settled in brilliantly with very little teething problems. Any issues that we have had, Lucia has been really communicative and diligent in resolving. She has also always made ...
read full review
Was this helpful? Yes

“Lettings...”

Feb 01,2019
Minithumbup
David
By: 'Georgie'
Feb 01,2019
0 people found
this helpful
David has been incredibly helpful and reliable in processing our rental agreement. From initial phone call to arrange viewing to signing rental agreement he ensured everything ran smoothly and efficiently. Always on other end of phone and very friendly manner....
read full review
Was this helpful? Yes

“David helped me find my dream flat....”

Feb 01,2019
Minithumbup
David
By: 'Jesse Jordan.'
Feb 01,2019
0 people found
this helpful
My property search was struggling a little until I met David. Prior to dealing with him I had visited some properties that bore little resemblance to the photos online. Keating Estate Agents is different, they match the needs of tenants to their excellent and wide ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent service...”

Feb 01,2019
Minithumbup
David
By: 'Oliver'
Feb 01,2019
0 people found
this helpful
David was extremely polite, helpful and knowledgeable - quick to respond to any questions we had - an excellent service. Highly recommended!...
read full review
Was this helpful? Yes

“Great service...”

Jan 31,2019
Minithumbup
Matt
By: 'Tomas & Agus'
Jan 31,2019
0 people found
this helpful
Matthew is the person you need on your side to find your property. He took us to very interesting properties always within our specifications offering advise pros and cons. He works really hard and does his research. He helped us a lot and he was ...
read full review
Comment on agent fees
NA
Was this helpful? Yes

“Really helpful agent!...”

Jan 31,2019
Minithumbup
David
By: 'Francesca'
Jan 31,2019
0 people found
this helpful
Would definitely recommend David, he helped us find a great flat, got everything sorted for us quickly and helped answer any questions I had informatively....
read full review
Was this helpful? Yes

“Helpful and Professional...”

Jan 29,2019
Minithumbup
David
By: 'Leila'
Jan 29,2019
0 people found
this helpful
I thought David was very professional and friendly. Whenever I had a query or concern he was always quick to respond and advice me. I would recommend as an agent....
read full review
Was this helpful? Yes

“Excellent Agent - Found us our dream flat!...”

Jan 28,2019
Minithumbup
Gemma
By: 'Georgie Atherton'
Jan 28,2019
0 people found
this helpful
Gemma has been an absolute pleasure to deal with from start to finish. We put a request in via Zoopla to view a flat in our area and Gemma was assigned to us as our agent and we could not have asked for better. She ...
read full review
Comment on agent fees
Fair!
Was this helpful? Yes

“Great sales!...”

Jan 28,2019
Minithumbup
Gemma
By: 'Gemma'
Jan 28,2019
0 people found
this helpful
We had a hiccup in our sales and Gemma really pulled all the stops out to get the ball rolling again with great effect! She was understanding of the effort needed to get a house tidy with two small children and very flexible to fit ...
read full review
Comment on agent fees
Worth it
Was this helpful? Yes

“Brixton flat experts...”

Jan 23,2019
Minithumbup
Grace
Gemma
By: 'Eddy D'
Jan 23,2019
0 people found
this helpful
Both Grace and Emma were professional and efficient from the get go. I cannot thank them enough, and would recommend them to anyone selling in the area. An absolute pleasure....
read full review
Comment on agent fees
Fees were reasonable and they over delivered.
Was this helpful? Yes

“Gemma...”

Jan 21,2019
Minithumbup
Gemma
By: 'Adam'
Jan 21,2019
0 people found
this helpful
Gemma has been very responsive, helpful and most importantly knowledgeable about the property I bought through Keating Estates. She knows the area well and was an absolute pleasure to work with....
read full review
Was this helpful? Yes

“Made it very easy for us!...”

Jan 21,2019
Minithumbup
David
Jade
By: 'Robbie'
Jan 21,2019
0 people found
this helpful
David helped us rent our dream house. He was really helpful throughout, arranging a viewing at first opportunity and giving us good tips along the way. He was very trustworthy and genuinely seemed like he had our best interests at heart. I'd be very confident ...
read full review
Was this helpful? Yes

“5* review...”

Jan 17,2019
Minithumbup
David
Dwayne
By: 'Maria'
Jan 17,2019
0 people found
this helpful
David has been very helpful and thanks to him I managed to get the flat with the conditions I needed on the date I could make....
read full review
Was this helpful? Yes

“Friendly and efficient service...”

Jan 17,2019
Minithumbup
Jade
Dwayne
By: 'David'
Jan 17,2019
0 people found
this helpful
Jade was very helpful in assisting our move into our new rented accomodatiom. Very friendly and always responsed quickly to any questions we asked...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great service...”

Jan 15,2019
Minithumbup
David
Jade
By: 'Ben'
Jan 15,2019
0 people found
this helpful
Well organised, considerate and timely service. Keeps you informed and up to date. Would definitely recommend. Is that 20 words?...
read full review
Was this helpful? Yes

“5* review...”

Jan 14,2019
Minithumbup
David
Jade
By: 'Charlotte'
Jan 14,2019
0 people found
this helpful
David was extremely helpful and responsive with our move into Arodene Road in Brixton and was able to give us live updates over text rather than harass us with phonecalls, which are always difficult to answer when you are at work. He also helped us ...
read full review
Comment on agent fees
Standard
Was this helpful? Yes

“Profesional, efficient and trustworthy...”

Jan 09,2019
Minithumbup
Inez
Grace
By: 'Virginie'
Jan 09,2019
1 people found
this helpful
Just completed my purchase and very happy with the services provided by Inez and Keating Estates. They followed up swiftly when required without being pressing when things were moving smoothly. Prior to me settling on my purchase, Inez took me to a number of properties ...
read full review
Was this helpful? Yes

“Excellent for first time renters...”

Jan 07,2019
Minithumbup
Jade
Lucia
By: 'Amelia'
Jan 07,2019
0 people found
this helpful
Everyone we dealt with at Keatings has been really helpful. As we were renting a property for the first time we had a lot of questions and the team where really helpful with their replies and were always quick and happy to help....
read full review
Was this helpful? Yes

“5 star review...”

Jan 06,2019
Minithumbup
David
Jade
By: 'David'
Jan 06,2019
1 people found
this helpful
David was extremely helpful and responsive during the process of us renting a property on Hydethorpe Road in Balham. He made a potentially stressful process much easier!...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Post sales...”

Jan 04,2019
Minithumbup
Grace
Gemma
By: 'Samuel'
Jan 04,2019
0 people found
this helpful
Grace Noton was exceptionally helpful recommending workers to do various testings on the house. She was prompt in corespondence ,courteous and friendly.Though I have not met her in person I could sense a very good agent who was interested and wanted to help. I ...
read full review
Comment on agent fees
Thought may be high but I taught that going rate
Was this helpful? Yes

“Great agent...”

Jan 03,2019
Minithumbup
Jade
Dwayne
By: 'Fg'
Jan 03,2019
0 people found
this helpful
Thanks for all your help during this very stressful process ! Your help and support was perfect I'm really grateful Thank you...
read full review
Was this helpful? Yes

“Best local agent...”

Dec 31,2018
Minithumbup
Gemma
Sebastian
By: 'Geoff & Stephen'
Dec 31,2018
0 people found
this helpful
After a less than Aspiring experience with another local agent, we returned to Keating Estates to help sell our flat in Brixton / Clapham Park. We had more viewings with Keatings in the first two weeks than we had in the eight weeks we were signed ...
read full review
Comment on agent fees
Competitive.
Was this helpful? Yes

UKALA TPOS DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
33 0 202 10 55 1 73 1 15 2

Fees

No fees set.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:14 AM 12/12/2018 by allAgents

Brixton
427 Coldharbour Lane, London SW9 8LH
(195)
Brixton Head Office
Unit 1, The Viaduct, 360 Coldharbour Lane, London SW9 8PL
(35)
Clapham London
23 Clapham Common South Side, London SW4 7AB
(112)
show all branches (4)
Herne Hill
17 Norwood Road, London SE24 9AA
(49)


.
As Seen On

Book FREE Valuation

Agent logo