Keating Estates Ltd
4.9/5, 632 reviews
97% recommended
99% sales valuation accuracy
99% sales fee satisfaction
90% lettings valuation accuracy
95% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £100,030 £12,000,000
Lettings 90% 95% £365 £4,203
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
57 1 372 14 67 1 95 2 22 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
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“What can I say apart from David is great to w......”

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Jan 21,2020
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David
By: 'Sarah Qandeel'
Jan 21,2020
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What can I say apart from David is great to work with. He really helped me with renting a flat I fell in love with despite being out of the country. He answers all the annoying little questions I have and has been extremely supportive ...
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“David was super helpful, got our forms and pa......”

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Jan 16,2020
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David
By: 'Bradley Moss'
Jan 16,2020
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David was super helpful, got our forms and paperwork through very quickly and is genuinely awesome. Very much recommended. Thanks....
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“David was extremely helpful and essential in ......”

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Jan 16,2020
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David
By: 'Adanna Obijuru'
Jan 16,2020
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David was extremely helpful and essential in helping us secure our dream home! He made the process as straightforward and rewarding as possible....
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“David was incredibly helpful when helping us ......”

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Jan 15,2020
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David
By: 'Adam Shafiq'
Jan 15,2020
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David was incredibly helpful when helping us let our property. He knew all of the information about the property and was very contactable in the days following our offer. We were able to phone David with questions about both the property and the referencing process....
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“A Great Help...”

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Jan 13,2020
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Lucia
By: 'Isabel O'Brien'
Jan 13,2020
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Really helpful and provided quick responses, which helped us to complete all proceedings much quicker than expected. Very understanding of our circumstances and worked to accommodate any issues we encountered. Super!...
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“I wish I knew about Keating Estates for now....”

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Jan 09,2020
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SophieC Claxton
By: 'Josh Croston'
Jan 09,2020
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I've moved around the area 6 times now, but unfortunately this is my first experience with Keating Estates. If only I'd used them all the time! Sophie was a dream to work with. She took my somewhat frantic phone call in her stride and had us ...
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“Responsive and very helpful agency. Sophie wa......”

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Jan 06,2020
Minithumbup
Lucia
SophieC Claxton
By: 'Charlotte'
Jan 06,2020
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Responsive and very helpful agency. Sophie was particularly flexible with showing us around lots of the properties and contactable outside of working hours. Very appreciated. Lucia, very responsive in getting our documents to us and keeping us in the loop with progress. Thanks all....
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“Great service from gemma & the team at keatin......”

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Dec 20,2019
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Gemma
Grace
By: 'Helen Whitehouse'
Dec 20,2019
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Great service from gemma & the team at keatings. They are locals and know the area well, lovely to deal with, would recommend....
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“Quick and straightforward!...”

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Dec 19,2019
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David
Dwayne
By: 'Claire Grant'
Dec 19,2019
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Quick and straightforward! Was looking for a property to rent and found Keatings very helpful - from organising viewings to arranging referencing/contract agreements....
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“Best estate agent we have dealt with...”

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Dec 18,2019
Minithumbup
Grace
Gemma
By: 'Matt Spiller'
Dec 18,2019
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We can't recommend Keating enough. We had viewed a good number of properties with other estate agents but Keating were by far the most professional and knowledgeable and filled us with confidence where the others didn't. Whenever we asked questions about the property they knew ...
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“Honest advice & a true partner - highly recommended!...”

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Dec 16,2019
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Gemma
Grace
By: 'MR TE STIMSON'
Dec 16,2019
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Gemma has been amazing throughout our property search. She's felt like a true partner at every step and offered honest advice that helped us to refine our requirements and ultimately move forward with a property. Highly recommended!...
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“All I can say about Gemma and Keating Estates Ltd is jus......”

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Dec 16,2019
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Gemma
Grace
By: 'Fabio Pozzetto'
Dec 16,2019
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All I can say about Gemma and Keating is just really positive! She is professional, attentive, transparent and hard working. She is definitely the best agent I have met so far!...
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“Brixton Rental...”

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Dec 12,2019
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Sandra
Deniz
By: 'Harry'
Dec 12,2019
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Sandra was fantastic throughout the rental process. This was our first time renting a property and Sandra ensured that we understood all parts of the process whilst also answering the many questions we had. Many thanks Sandra...
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“The best agents we dealt with....”

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Dec 05,2019
Minithumbup
Lucia
Sandra
By: 'Olivia Stitson'
Dec 05,2019
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Very helpful agents, quick responses and informative. We dealt with many agents whilst trying to find a property and Keatings were by far the best. They are very honest and helpful, and help you to understand exactly where you stand when making offers. They didn't ...
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“My boyfriend and I were looking for a flat ju......”

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Dec 04,2019
Minithumbup
Lucia
Deniz
By: 'Ilenia Grazia Incorvaia'
Dec 04,2019
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My boyfriend and I were looking for a flat just for us and within 2 weeks we did everything. It was very fast, also because agents and admin of the agency are very kind, and they helped us a lot despite the big language gap!! Thank ...
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“Such prompt and efficient service I would hig......”

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Dec 03,2019
Minithumbup
Audinga
Dwayne
By: 'Emma Woods'
Dec 03,2019
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Such prompt and efficient service I would highly recommend this company for letting management. They always respond quickly to requests....
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“David was very helpful throughout the whole p......”

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Dec 02,2019
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David
Lucia
By: 'Ollie Cann'
Dec 02,2019
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David was very helpful throughout the whole process and always happy to be contacted about any queries. Thanks again David...
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“Helpful, insightful and informative throughou......”

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Nov 28,2019
Minithumbup
Lucia
Deniz
By: 'Pete'
Nov 28,2019
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Helpful, insightful and informative throughout. Made a normally painful process relatively pain free! Everything went according to plan and any hiccups were promptly resolved....
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“Gemma was honest, knowledgeable and easily co......”

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Nov 26,2019
Minithumbup
Gemma
Grace
By: 'Jonny Barton'
Nov 26,2019
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Gemma was honest, knowledgeable and easily contactable throughout the process of viewing the house, putting an offer in and setting up the sale. She was a massive help for us. I would 100% recommend her....
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“Extremely helpful and accommodating. Was alwa......”

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Nov 25,2019
Minithumbup
Lucia
David
By: 'Cameron Folens'
Nov 25,2019
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Extremely helpful and accommodating. Was always on hand when we needed to ask a question or required any help when moving in....
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“Dealt with any problems so promptly and even ......”

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Nov 25,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Abigail Peters'
Nov 25,2019
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Dealt with any problems so promptly and even offered to work out of office hours to solve issues. Friendly and efficient....
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“Very helpful!...”

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Nov 22,2019
Minithumbup
David
Lucia
By: 'Christopher Davies'
Nov 22,2019
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David was very helpful in securing a tenancy in the Brixton area recently, good communication and quick updates at all times....
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“Brilliant from start to finish,...”

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Nov 21,2019
Minithumbup
Lucia
Sandra
By: 'Liam James'
Nov 21,2019
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Brilliant from start to finish, made the whole process painless especially as it was our first time renting. Couldn't have asked for more. Would definitely recommend...
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“Hanna and Audinga orchestrated the reference ......”

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Nov 21,2019
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Audinga
Hanna
By: 'Daisy Ussher'
Nov 21,2019
0 people found
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Hanna and Audinga orchestrated the reference checks so quickly and smoothly for me! It couldn't have been easier :) Highly recommend....
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“Fast responses and hassle free...”

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Nov 21,2019
Minithumbup
Lucia
David
By: 'Cecily Hadrill'
Nov 21,2019
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Very helpful and quick to reply to emails and queries. Responses were friendly and informative, providing clear instructions for next steps which made the whole process feel easy and hassle free....
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“Just very friendly and quick to respond to my......”

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Nov 19,2019
Minithumbup
Lucia
Sandra
By: 'Polly Cox'
Nov 19,2019
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Just very friendly and quick to respond to my emails-couldn't ask for much more! The process felt easy I was informed along the way. I didn't feel stupid asking stupid questions either!...
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“I recently sold my property through Keating E......”

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Nov 16,2019
Minithumbup
Tom
Matt
By: 'Pete'
Nov 16,2019
0 people found
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I recently sold my property through Keating Estates and was very impressed with their slick and effective approach which produced the desired result much quicker than expected....
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“Great Service!...”

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Nov 15,2019
Minithumbup
Lucia
By: 'Henry Young'
Nov 15,2019
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Very responsive & professional agents working at Clapham South. Made the move in process very easy and offered a lot of support even once we had the keys. Best company that I've dealt with in London to date....
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“Fantastic, friendly, and helpful...”

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Nov 14,2019
Minithumbup
David
Grace
By: 'M A'
Nov 14,2019
0 people found
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David was fantastic, friendly and incredibly helpful every step of the way! He helped find solutions to problems and was responsive to all my concerns and questions....
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“Cheers David...”

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Nov 13,2019
Minithumbup
David
Dwayne
By: 'James'
Nov 13,2019
0 people found
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David was a great help in ensuring a speedy process navigating the London rental market. Clear and quick communication meant we were able to secure the desired property within a very short period of time for a great price. When I next see David walk ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd