Keating Estates Ltd
4.9/5, 974 reviews
97% recommended
97% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £100,030 £12,000,000
Lettings 93% 97% £260 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 2 592 23 101 2 123 3 28 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Images & Videos

“Property Management by Sonny Sonny has star......”

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Jun 18,2021
Minithumbup
Sonny
By: 'Neeraj'
Jun 18,2021
0 people found
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Property Management by Sonny Sonny has started to look after our flat. Having just moved in, he has been brilliant in rectifiying even the smallest issues quickly, efficiently and with a great attitude. Massive props to him, and thank you!...
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“Sonny, best property manager I've ever dealt with!...”

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Jun 18,2021
Minithumbup
Sonny
By: 'Nicholas Boon'
Jun 18,2021
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this helpful
Sonny has helped us on a couple of occasions early in our tenancy, super helpful, understanding, professional. Total pleasure to deal with, thanks Sonny and we'll try and stop bothering you for a few months!...
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“Gemma was a fantastic help in finding us our ......”

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Jun 17,2021
Minithumbup
Gemma
By: 'Alice'
Jun 17,2021
0 people found
this helpful
Gemma was a fantastic help in finding us our perfect property. She took the time to understand what we were looking for, and showed us around a number of great properties. Gemma was patient and transparent with us on our search, and found us our ...
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“Grace has been a phenomenal manager of our pu......”

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Jun 17,2021
Minithumbup
Grace
By: 'Alice'
Jun 17,2021
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Grace has been a phenomenal manager of our purchase - it has been a delight working with her! She has really gone above and beyond at every stage, and is always so happy to help. She has made the process as painless as possible for ...
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“Sophia was really helpful in getting our tena......”

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Jun 15,2021
Minithumbup
Sophia
By: 'Emma'
Jun 15,2021
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Sophia was really helpful in getting our tenancy sorted, we had a troublesome landlord and she helped us get out of a hole with him to secure our property in such a short time period. We all really appreciate her help with this and love ...
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“Eilis was amazing during the search for a fla......”

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Jun 15,2021
Minithumbup
Eilis
By: 'Rosie'
Jun 15,2021
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Eilis was amazing during the search for a flat - super responsive, informative and got us the result we wanted....
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“Excellent.Elliott has provided seamless behi......”

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Jun 11,2021
Minithumbup
Elliott
By: 'Jo'
Jun 11,2021
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this helpful
Excellent. Elliott has provided seamless behind the scenes management of our rented property. He takes a proactive approach - to get quotes & provide us with different options when repairs are needed. Basically he manages everything & makes it a stress free delight to be a landlord....
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“Sandra was amazing throughout the whole proce......”

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Jun 11,2021
Minithumbup
Sandra
By: 'James'
Jun 11,2021
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Sandra was amazing throughout the whole process and let us know exactly what we needed to do and when by. This was just what we needed as we had quite. quick turn around between placing an offer, and the move in date. Thank you....
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“Sandra was great in helping me to get a new l......”

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Jun 11,2021
Minithumbup
Sandra
By: 'Joseph'
Jun 11,2021
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Sandra was great in helping me to get a new let set up. Everything happened very smoothly and she was super responsive. Thanks Sandra for the help!...
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“Elliott...”

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Jun 10,2021
Minithumbup
Elliott
By: 'Gemma'
Jun 10,2021
0 people found
this helpful
Elliott was very kind and helpful when I was locked out my house this weekend. He went above and beyond to direct me to the office and he also stayed late after work to wait for me to arrive! He was very calm, kind and ...
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“Sophia was very helpful with my flat hunt. Sh......”

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Jun 07,2021
Minithumbup
Sophia
By: 'Scott'
Jun 07,2021
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Sophia was very helpful with my flat hunt. She was quick to respond to emails and it made the process of moving easy....
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“Sophia was extremely kind and helpful in gett......”

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Jun 06,2021
Minithumbup
Sophia
By: 'Nick & Hannah'
Jun 06,2021
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Sophia was extremely kind and helpful in getting us into our new home - process was really straight forward and easy. Thanks!...
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“Brilliant...”

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Jun 05,2021
Minithumbup
Sandra
Allan
By: 'Molly'
Jun 05,2021
0 people found
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Sandra was a great help during the process of finalising our flat. She was quick and responsive to emails and ensured we were happy with our property....
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“Sade helped to accommodate our individual mov......”

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Jun 01,2021
Minithumbup
Sadé
By: 'Yasmin'
Jun 01,2021
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Sade helped to accommodate our individual move out requests and was always quick to reply, professional and organised which really helped to improve the move out process for us....
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“Holly is fab!...”

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Jun 01,2021
Minithumbup
Holly
By: 'Sam E-L'
Jun 01,2021
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Holly was helpful and honest throughout the process. It's a tough time for renters after Covid but Holly really helped us both out!...
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“Gemma has helped me purchase my first property and was ......”

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May 31,2021
Minithumbup
Gemma
By: 'Max'
May 31,2021
0 people found
this helpful
Gemma has helped me purchase my first property and was brilliant throughout. She is very responsive, on the ball, and has provided great guidance and advice for a first-time buyer. She is super knowledgeable about the properties on sale as well as the local area ...
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“Very efficient and professional start to our ......”

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May 31,2021
Minithumbup
Toby
By: 'NikkiD'
May 31,2021
0 people found
this helpful
Very efficient and professional start to our sale. Impressed with approach taken to manage interests of seller whilst keeping purchaser engaged and proactive to progress....
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“Holly is a star!...”

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May 29,2021
Minithumbup
Holly
By: 'Harry Mead'
May 29,2021
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Holly was simply amazing. On time, well organised and down to earth. Holly was so informative and was on the ball from the moment I met her. Holly was able to answer all my questions and provide great advice as well. Thank you Holly!...
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“Freddie, Clapham...”

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May 28,2021
Minithumbdown
Christiaan
By: 'Freddie'
May 28,2021
0 people found
this helpful
Christiaan has been instrumental in ensuring I had an offer accepted for my first home. He has been reliable, friendly and enthusiastic in helping me to do so and has always come back to me quickly on all queries and concerns. I am looking forward ...
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“Sophia is the best estate agent I've ever had...”

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May 27,2021
Minithumbup
Sophia
By: 'Charlie and Henry'
May 27,2021
0 people found
this helpful
Sophia is lovely, we were very happy with her customer service. Proving very helpful and polite, we wish her the best in her career. We would highly recommend. Many thanks again Sophia, it'll be not forgotten...
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“Very friendly and efficient estate agent. Pro......”

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May 26,2021
Minithumbup
Christiaan
By: 'Siri'
May 26,2021
0 people found
this helpful
Very friendly and efficient estate agent. Promptly responsive and knowledgeable. Also trying to accommodate with different available properties for me to see and wrap many viewings in one meeting to save time....
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“Very efficient and clear...”

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May 25,2021
Minithumbup
Sandra
By: 'Kate'
May 25,2021
0 people found
this helpful
Sandra has done a great job helping us sort everything ahead of our move. All the information was clear and she was very quick to respond if we needed anything...
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“Christiaan was one of a number of estate agen......”

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May 25,2021
Minithumbup
Christiaan
By: 'Jamie'
May 25,2021
0 people found
this helpful
Christiaan was one of a number of estate agents I registered with and was by far and away the most proactive and helpful. He engaged very quickly to understand what I was looking for and tailored some great suggestions to match. As a result I ...
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“Holly was great throughout the whole process.......”

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May 24,2021
Minithumbup
Holly
By: 'James'
May 24,2021
0 people found
this helpful
Holly was great throughout the whole process. The viewing was really calm and refreshing and Holly supported us well throughout the negotiation phase with the Landlord - couldn't have asked for more!...
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“Sandra was extremely helpful and efficient. E......”

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May 24,2021
Minithumbup
Sandra
By: 'Leo Ferro'
May 24,2021
0 people found
this helpful
Sandra was extremely helpful and efficient. Explained all the documentation needed for the new tenancy and made the whole process appear easy. Thank you...
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“Toby is a professional, polite 5* agent...”

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May 24,2021
Minithumbup
Toby
By: 'Joe M'
May 24,2021
0 people found
this helpful
Toby built an excellent rapport with us, being both professional yet with a lighter touch. He fully engaged us throughout the property and after the process. We have been searching for a house to buy for 4 months, and Toby is head and shoulders above other ...
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“Holly was very helpful and quick to reply....”

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May 24,2021
Minithumbup
Holly
By: 'Ben'
May 24,2021
0 people found
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Holly was very helpful and friendly and made the process very easy. She explained everything clearly and replied very quickly...
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“Allan is really lovely, friendly, and knowled......”

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May 20,2021
Minithumbup
Allan
By: 'Emily Kelly'
May 20,2021
0 people found
this helpful
Allan is really lovely, friendly, and knowledgable. He got our offer in quickly and had it accepted only a few hours after our viewing. So helpful, thanks Allan!...
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“Holly has been great throughout the whole pro......”

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May 17,2021
Minithumbup
Holly
By: 'Angus'
May 17,2021
0 people found
this helpful
Holly has been great throughout the whole process of signing for our new flat. Everything we have asked or requested she has sent through answers extremely quickly. We appreciate everything she has done. Easy 5 star rating for us!...
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“Very helpful and polite....”

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May 17,2021
Minithumbup
Allan
By: 'Flo'
May 17,2021
0 people found
this helpful
Extremely helpful, replying to emails very promptly and recommending several properties. Worked hard to get our offer on the property accepted....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd