Keating Estates Ltd
4.9/5, 761 reviews
97% recommended
99% sales valuation accuracy
99% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £100,030 £12,000,000
Lettings 91% 96% £365 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 1 459 17 85 1 102 2 24 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Images & Videos

“5-Star Estate Agent...”

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Oct 26,2020
Minithumbup
Grace
By: 'Nick Hooper'
Oct 26,2020
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Grace handled our flat sale with astute advice, excellent professionalism and a calm and cheerful attitude throughout a challenging process. Based on our experience we would genuinely recommend Keating Estates, and Grace in particular, without hesitation....
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“Sale of 2 bed, 1st floor flat...”

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Oct 26,2020
Minithumbup
Grace
By: 'Henry Smith'
Oct 26,2020
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Keating adopted a very professional approach to our engagement, providing realistic advice and valuation and developing an effective strategy to secure a relatively quick sale of our flat. They managed to put our flat on the market within 3 working days and remained in close and ...
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“The move out and deposit process was managed ......”

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Oct 26,2020
Minithumbup
Sadé
By: 'Fern Brookes'
Oct 26,2020
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The move out and deposit process was managed well as a really smooth and easy process, and returned quickly! Many thanks...
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“Thanks a lot to Noah...”

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Oct 23,2020
Minithumbup
Noah
By: 'Charles Cornock'
Oct 23,2020
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Noah was extremely attentive in handling our tenancy renewal. Stress free for all involved, I cannot recommend him highly enough!...
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“Very helpful letting agent...”

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Oct 23,2020
Minithumbup
Holly
By: 'Zoe Davies'
Oct 23,2020
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Very helpful letting agent. Holly put my mind at ease and made the whole process very simple. I would recommend her to anyone...
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“helpful and informative...”

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Oct 23,2020
Minithumbup
Holly
By: 'Jay salmon'
Oct 23,2020
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Holly was very helpful and informative at the viewing. She made the whole process very easy and was reassuring throughout the referencing...
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“A seamless experience....”

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Oct 22,2020
Minithumbup
Grace
By: 'Darren Stuart'
Oct 22,2020
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Estate Agents tend to get a bad rap, some fairly and others not, but I have only positive things to say about Keatings. Before putting my house on the market I spoke to 4 different Estate Agents. I chose Keatings following my initial conversation with Grace ...
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“Surprisingly easy to sort out our lease exten......”

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Oct 22,2020
Minithumbup
Noah
By: 'Max'
Oct 22,2020
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Surprisingly easy to sort out our lease extension. All thanks to Noah too, super helpful and always answering our requests....
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“Sandra kept me on my toes and was very effici......”

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Oct 22,2020
Minithumbup
Sandra
By: 'Paul Gadd'
Oct 22,2020
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Sandra kept me on my toes and was very efficient. She'd get my vote any day. Thank you very much....
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“Sophia has kept us well informed with any cha......”

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Oct 21,2020
Minithumbup
Sophia
By: 'Tom Grahamslaw'
Oct 21,2020
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Sophia has kept us well informed with any changes to appointments for photography/ viewings. Working from home at the moment means that we have to plan these appointments around our working day, and Sophia’s communication has been really good....
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“Stress Free Management...”

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Oct 20,2020
Minithumbup
Noah
By: 'Lee Thompson'
Oct 20,2020
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It is rewarding being able to feel confident that my needs as Landlord are being extremely well managed. Having partnered with Keating Estates for over a decade I have benefited from their ability to resolve issues and address any concerns efficiently and without hassle....
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“Friendly and super efficient - no complaints ......”

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Oct 20,2020
Minithumbup
Sandra
By: 'Tom Alvis'
Oct 20,2020
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Friendly and super efficient - no complaints my end. Dealt will all enquiries very quickly and even picked up the phone to clarify any further points....
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“Couldn’t recommend Grace and her team more, w......”

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Oct 20,2020
Minithumbup
Grace
Gemma
By: 'Luisa Vasseghi'
Oct 20,2020
0 people found
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Couldn’t recommend Grace and her team more, we met her in our initial property search over 6 years ago and have sold two properties with her this year. The team are always helpful, knowledgeable, really approachable and very honest. The only estate agents we would ...
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“Kind and accommodating!...”

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Oct 16,2020
Minithumbup
Sophia
By: 'Rebecca Stepanian'
Oct 16,2020
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Sophia has been really kind and accommodating throughout the letting process. Organisation of meetings was very efficient and all details were provided to me without asking! It's always a pleasure to communicate with people who treat you nicely and Sophia has really exceeded that expectation. ...
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“Complements to Audinga for great communiation and efficiency...”

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Oct 14,2020
Minithumbup
Audinga
By: 'Kasia Hyrczyk'
Oct 14,2020
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I've built a really good relationship with Audinga over the period of my tenancy. Communication and efficiency has always been great. Highly recommended agent....
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“Rental renewal...”

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Oct 13,2020
Minithumbup
Noah
By: 'Alex Langston'
Oct 13,2020
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Noah did a great job in negotiating a rental renewal for our flat. Noah was quick to respond to any queries and was very detailed in his communication. I would highly recommend him!...
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“Lucia was a responsive and clear communicator......”

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Oct 07,2020
Minithumbup
Lucia
By: 'Ross Fennell'
Oct 07,2020
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Lucia was a responsive and clear communicator through the process of setting up a new tenancy agreement and guided me through the process. I was pleased with the level of service and she arranged everything effortlessly...
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“Audinga was really helpful and she helped me ......”

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Oct 07,2020
Minithumbup
Audinga
By: 'Andre Lopes'
Oct 07,2020
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Audinga was really helpful and she helped me to sort out the documentation requested within minutes! Thank you so much Andre...
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“Lucia was very quick to respond to any questi......”

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Oct 07,2020
Minithumbup
Lucia
By: 'Hugh Collett'
Oct 07,2020
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Lucia was very quick to respond to any questions I had and always took the time to give an informative response. Thanks very much for your help....
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“Gemma has been fantastic throughout my proper......”

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Oct 07,2020
Minithumbup
Gemma
By: 'Nick'
Oct 07,2020
0 people found
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Gemma has been fantastic throughout my property search. From our first viewings I have been very impressed with Gemma's local knowledge and attentiveness. She has been very quick to respond to all my queries, and has helped me feel at ease throughout the process. I ...
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“very helpful. noah has been really helpful in......”

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Oct 05,2020
Minithumbup
Noah
By: 'Ellen Lambert'
Oct 05,2020
0 people found
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very helpful. noah has been really helpful in helping us to renew our tenancy. we appreciate his fast response to emails....
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“Noah recently helped us negotiate a renewal f......”

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Oct 01,2020
Minithumbup
Noah
By: 'Will'
Oct 01,2020
0 people found
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Noah recently helped us negotiate a renewal for our property at a great price. He was easily contactable throughout the whole process and always provided us with timely communications from our landlord. Overall he was a great help and we really appreciate his time and ...
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“Amy is without doubt our absolute favourite...”

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Sep 29,2020
Minithumbup
Amy
By: 'James Poston'
Sep 29,2020
0 people found
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Amy is without doubt our absolute favourite estate agent that we dealt with. She was an absolute superstar. In every interaction she was friendly and helpful, and seemed genuinely interested in helping us find the property that's right for us - she listened carefully to ...
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“Everyone has been very responsive and helpful......”

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Sep 24,2020
Minithumbup
Lucia
By: 'Maxim Locke'
Sep 24,2020
0 people found
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Everyone has been very responsive and helpful. No compliants. Look forward to dealing with Lucia and the team more in the future....
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“Lucia was a fantastic help during our moving ......”

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Sep 23,2020
Minithumbup
Lucia
By: 'Conor Stone'
Sep 23,2020
0 people found
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Lucia was a fantastic help during our moving process. She was great at responded to our calls and emails and making sure we got through the process smoothly....
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“Terrible communication and handling of matters...”

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Sep 23,2020
Minithumbdown
By: 'K Rae'
Sep 23,2020
0 people found
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Very unhelpful estate agents. One property that I was keen to make an offer on was not made available to me due to the terrible communication of the agent. I was reassured that I would be given a video of the property however, never heard ...
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“Mainly dealt with Lucia throughout my move an......”

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Sep 22,2020
Minithumbup
Lucia
By: 'David Martin'
Sep 22,2020
0 people found
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Mainly dealt with Lucia throughout my move and couldn’t recommend herself and Keating Estates anymore. If anything, they undersold the property!! Very warm and friendly when I physically met them just prior to my move. Have already informed me to contact them whenever I ...
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“Honest and informative communicationsJessic......”

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Sep 22,2020
Minithumbup
Lucia
Jessica
By: 'Joseph Stewart'
Sep 22,2020
0 people found
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Honest and informative communications Jessica guided us on multiple viewings, clearly outlining the core features of the properties and how they suit our requirements. Lucia provided supportive communications through the processing and deposit payment for our new flat – everything you need from an agent in ...
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“Sandra was very helpful in facilitating the m......”

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Sep 20,2020
Minithumbup
Sandra
By: 'Jacob Clarke'
Sep 20,2020
0 people found
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Sandra was very helpful in facilitating the move into our flat. I found her to be very organised and she even rescheduled when we could pick up the keys....
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“Fantastic service! Keatings came with a good recommendation from various ......”

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Sep 16,2020
Minithumbup
David
Lucia
By: 'Kate'
Sep 16,2020
1 people found
this helpful
Fantastic service! Keatings came with a good recommendation from various friends, particularly in their ability to find good tenants. David did not disappoint, infact he exceeded my expectations. Not only did he find excellent tenants, he was great to deal with. The support team has ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd