• Gemma Bone
    Gemma Bone
  • Dwayne Joynt
    Dwayne Joynt
  • Sebastian Toy
    Sebastian Toy
  • Grace Noton
    Grace Noton
  • Alice Beth McHattie
    Alice Beth McHattie
  • David Cam
    David Cam
  • Tom Bateman
    Tom Bateman
  • Lewis Carpenter
    Lewis Carpenter
  • Sophie Daintree
    Sophie Daintree
  • Kay Wilson
    Kay Wilson
  • Ashleigh Martin
    Ashleigh Martin
  • Matt Hope
    Matt Hope
  • Tammy Bayliss
    Tammy Bayliss
  • Hanna Berhanu
    Hanna Berhanu
  • Monty Bampfield
    Monty Bampfield
  • George Byrne
    George Byrne
  • Zanardi Bahi
    Zanardi Bahi
  • Jade Bower
    Jade Bower
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries o Read full description...One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
Jul 26,2017
Minithumbup
David Cam
By:
Jul 26,2017
0 people found
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David was very helpful and flexible - he allowed us to look at the property last minute and kept us in the loop with all on-goings. I'd definitely recommend David....
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Jul 26,2017
Minithumbup
Sebastian Toy
By:
Jul 26,2017
0 people found
this helpful
Sebastian and all of the staff at Keatings have been extremely efficient, professional and personable. They come back with any queries on the same day and have kept us up to date with all aspects of the sale at all times. I would highly recommend Sebastian and the whole team. They also achieved the sale price we had hoped for!...
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Comment on agent fees
They were very competitive and they achieved the price we had hoped for so very worth the fees we are paying.
Was this helpful? Yes
Jul 26,2017
Minithumbup
David Cam
By:
Jul 26,2017
0 people found
this helpful
After dealing with many agents in a short space of time, David stood out like a sore thumb. So many I met were unprofessional and were careless. David was knowledgeable and clearly experienced and took pride in helping us out, not just his client. Prompt, clear and transparent. A rare breed!...
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Jul 25,2017
Minithumbup
Kay Wilson
By:
Jul 25,2017
0 people found
this helpful
Kay has been a brilliant help throughout really difficult issues in our new flat and tenancy. The flat needed extensive works once we moved in, and the landlord were not always on the ball. Kay kept us up to date, informed and contacted the landlord every time we needed her to. She was professional, polite and even made sure a huge bouquet of flowers was delivered to our door for our troubles. Thanks Kay....
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Jul 25,2017
Minithumbup
Lewis Carpenter
Sebastian Toy
By:
Jul 25,2017
0 people found
this helpful
Great pleasure working with Lewis and Sebastian. Lewis arranged second viewing very quickly, while Sebastian worked well with the solicitors....
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Comment on agent fees
Can't comment as did not compare with other agents
Was this helpful? Yes
Jul 24,2017
Minithumbup
Alice Beth McHattie
By:
Jul 24,2017
0 people found
this helpful
I have had an utterly incredible experience. I have had amazing personal attention and exemplary service from Alice. She is an absolute star and fought and helped to get me the property of my dreams!...
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Jul 19,2017
Minithumbup
David Cam
By:
Jul 19,2017
0 people found
this helpful
David and the team at Keating Estates are excellent. David has let a number of properties for us over the years. He always gives a realistic assessment of the market and has consistently found us good tenants....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 13,2017
Minithumbup
David Cam
By:
Jul 13,2017
0 people found
this helpful
David was very helpful in landing us our perfect flat and helped with a quick turn around to get us in. He was also willing to answer our panicked calls whilst waiting to hear back from the landlords. I would recommend using David....
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Jul 13,2017
Minithumbup
Ashleigh Martin
By:
Jul 13,2017
0 people found
this helpful
Massive thanks to Ashleigh for her efficiency and understanding of our requirements for quick and reasonable landlord solutions. We're so grateful!...
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Was this helpful? Yes
Jul 13,2017
Minithumbdown
Alice Beth McHattie
By:
Jul 13,2017
0 people found
this helpful
By FAR the BEST agenct I've EVER dealt with. Give this girl a promotion!! She's amazing! Very happy. Scott...
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Comment on agent fees
Nothing they're worth the money.
Was this helpful? Yes
Jul 12,2017
Minithumbup
By:
Jul 12,2017
0 people found
this helpful
David was extremely helpful in making our move happen in Brixton. We were hoping to move in quickly and after finding a property, one week later we had moved in. Highly recommend Keatings Estates as they made the whole moving process very smooth and easy....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 12,2017
Minithumbup
David Cam
By:
Jul 12,2017
0 people found
this helpful
David was very effective in finding our flat quickly, having our offer accepted and arranging a move in date that suited are requirements....
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Jul 10,2017
Minithumbup
David Cam
By:
Jul 10,2017
0 people found
this helpful
David was extremely helpful and ensured we were able to complete on our new flat quickly. I would highly recommend other people to use David when in need of a new property....
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Jul 10,2017
Minithumbup
David Cam
By:
Jul 10,2017
0 people found
this helpful
David helped us find our rental property in Brixton. We were very impressed by David and the service at Keating Estates. David was extremely helpful and friendly. He was knowledgeable about the property, area, and renting process, which made the whole process hassle free. The overall service we received was excellent. I would recommend David and I would use him and Keating Estates again....
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Jul 07,2017
Minithumbup
Sebastian Toy
By:
Jul 07,2017
0 people found
this helpful
Professional, attentive, pro-active and diligent service. Highly recommend! Achieved full asking in a very difficult market. Wonderful team behind him too!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
Sebastian Toy
By:
Jul 06,2017
0 people found
this helpful
I could not recommend Seb highly enough. He was honest, professional and delivered exactly what we wanted out of the sale. He clearly knows the market very well and was confident he could achieve what we were after. He moved quickly with the sale and continued to offer support by liaising with solicitors and helping the process along. It was a genuinely full service right to the point of sale which went well beyond what we were expecting. The Commission (which was lower than others were offering...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
By:
Jul 06,2017
0 people found
this helpful
Sebastian was incredibly helpful and also realistic about prices and timeframes, which I think a lot of agents aren't. He kept us informed throughout and was easy to reach. He explained processes in ways that we could understand. Very good...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 04,2017
Minithumbup
David Cam
By:
Jul 04,2017
0 people found
this helpful
I was delighted with Keating Estate and especially David who was very helpful. I rent a house for the first time with an agency and David provided plenty information about renting process. Therefore, whole paperwork was easy and smooth. There was no problem to arrange a viewing the same day and after 2 weeks time, I could enjoy the lovely use....
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Was this helpful? Yes
Jun 19,2017
Minithumbup
Kay Wilson
By:
Jun 19,2017
0 people found
this helpful
Kay is a very polite, helpful & patient individual. She has been great in helping deal with all repairs and defects that have come our way, but more so made sure that they have been seen right through to the end. I hope Kay continues to work in such an efficient way :)...
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Jun 13,2017
Minithumbup
Matt Hope
By:
Jun 13,2017
0 people found
this helpful
Matt has recently helped me purchase my first property. He was brilliant throughout; really helpful and informative. He made the whole process really easy and good fun as well. I wouldn't hesitate in recommending Matt to other prospective buyers....
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Jun 06,2017
Minithumbup
Kay Wilson
By:
Jun 06,2017
0 people found
this helpful
Kay has been managing my 5 bedroom property for two years now and is consistently really helpful, efficient and professional in her care and running of the house. Keating Estates are the Agents that I would recommend to anyone in Clapham or the area as they always find great tenants and do a fine job for me - I have not reason to change to all the others who call me regularly asking me to swap across! Well done Kay and thank you very much for all your efforts which are greatly appreciated....
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Comment on agent fees
Fair.
Was this helpful? Yes
Jun 02,2017
Minithumbup
Alice Beth McHattie
By:
Jun 02,2017
1 people found
this helpful
As we didn't know Clapham, Alice's knowledge of the area and advice was extremely helpful. She quickly grasped what we were looking for and took the time to drive us to specific areas to see a range of properties to help narrow down our search. She was generous with her time and we never felt rushed. We found the right property with her help and she was available throughout the transaction process, returning our calls and answering queries without delay. We would not hesitate to recommend Alice...
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Was this helpful? Yes
Jun 01,2017
Minithumbup
By:
Jun 01,2017
0 people found
this helpful
Adam was really friendly, helpful and knowledgeable when we were looking for our new place, ensuring that he had plenty of places to show us that would match our requirements. He went out of his way to make sure we got the flat we fell in love with, and was just a genuinely nice person through the process! Would recommend :)...
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Comment on agent fees
Good
Was this helpful? Yes
May 25,2017
Minithumbup
Grace Noton
By:
May 25,2017
0 people found
this helpful
Great, friendly and professional service from the off set from the team at Keatings, excellent photos and details, great knowledge of the local market and with valuations, would highly recommend their services, this is the second time that i have sold with Keatings, many thanks to Armond and Grace for all their efforts...
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Comment on agent fees
very competitive and fair
Was this helpful? Yes
May 24,2017
Minithumbup
By:
May 24,2017
0 people found
this helpful
Armond is very efficient and professional, he is great to deal with and follows up on queries both with buyer and seller. He is one of the best agents we have dealt with....
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Was this helpful? Yes
May 17,2017
Minithumbup
Tom Bateman
By:
May 17,2017
0 people found
this helpful
We have had an excellent service from Keating right from the initial valuation through to completion. Their approach to sales and marketing were spot on with offers coming through immediately and a quick sale at a great price. They also handled the subsequent conveyancing period very professionally and patiently. Overall we felt in very good hands and have been genuinely delighted with their service. Would highly recommend and will use again next time!...
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Comment on agent fees
Highly competitive fees
Was this helpful? Yes
May 16,2017
Minithumbup
By:
May 16,2017
0 people found
this helpful
Armond was the agent who helped to our flat in East Dulwich. I can't recommend him highly enough. He was consistently attentive, helpful and honest throughout the process. He really helped us to realise that agents can have your back too in this process. Our buyer was particularly difficult but he stayed with us throughout the process, ensuring he checked in with the buyer and pushed gently as needed to get things done. Without his help I can imagine it would have gone on for much longer than th...
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Comment on agent fees
Good!
Was this helpful? Yes
May 11,2017
Minithumbup
Monty Bampfield
Dwayne Joynt
By:
May 11,2017
1 people found
this helpful
We recently secured a flat to let in London through Keating Estates. Monty showed us the property initially and arrived on time and prepared for the viewing. He was happy to answer our questions and once we knew we wanted the property he was crucial in helping us put in the offer and secure the place. Both him and Dwayne effectively communicated the requirements for the referencing process, and although there were some difficulties for us here, they were always on hand to explain the problems an...
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
May 10,2017
Minithumbup
Sebastian Toy
Alice Beth McHattie
By:
May 10,2017
0 people found
this helpful
I've always thought estate agency is easy money and have had bad experiences with other estate agents and service in the past. Seb and Alice have turned my opinion around with the hard work they put into the sale of our house. Always on hand to offer assistance, always friendly and always professional. They really helped ease what can be a very stressful process. We would not hesitate to recommend them to any future home movers....
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Comment on agent fees
Reasonable I think.
Was this helpful? Yes
May 04,2017
Minithumbup
Grace Noton
By:
May 04,2017
0 people found
this helpful
Keating have been excellent with regards to selling my property. The whole process has been smooth from the quotation / fees, to the viewings and the work Armond did to get the sale across the line, with a particularly difficult buyer. Would definitely recommend!...
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Comment on agent fees
Fees where lower than the market average
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Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

Awards won by Keating Estates Ltd

Individual Branch Awards


Brixton
427 Coldharbour Lane, London SW9 8LH
(26)
Clapham London
23 Clapham Common South Side, London SW4 7AB
(29)
East Dulwich
15 Grove Vale, London SE22 8ET
(19)
show all branches (4)
Herne Hill
17 Norwood Road, London SE24 9AA
(20)


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