• Staff picture
    Dwayne
  • Staff picture
    Sebastian
  • Staff picture
    Gemma
  • Staff picture
    Grace
  • Staff picture
    David
  • Staff picture
    Tom
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    Lewis
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    Sophie
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    Ashleigh
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    Matt
  • Staff picture
    Hanna
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    Monty
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    Zanardi
  • Staff picture
    Natalie
  • Staff picture
    Jade
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    Sam
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    Josh
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    Dominic
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    Sonny
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    Lucia
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    Freddie
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    Audinga
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    Inez
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries o Read full description...One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

“ Renting with Zanardi... ”

Aug 06,2018
Minithumbup
Zanardi
By: 'Becky'
Aug 06,2018
0 people found
this helpful
Zanardi has worked with myself, partner and young daughter to help us find and secure rental accommodation. Having been through the lettings process several times in London, we know it can be a stressful experience with unresponsive agents. Zanardi was the complete opposite of this; ...
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“ Matt is the man you want!... ”

Aug 03,2018
Minithumbup
Matt
By: 'Sedrik'
Aug 03,2018
0 people found
this helpful
If buying a property in the Brixton/Clapham/Herne Hill area make sure you ask for Matt Hope. This friendly, energetic you man makes house hunting a pleasure. He is timely and follows up on his actions. He has all the important information always to ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Very helpful and efficient... ”

Aug 01,2018
Minithumbup
Dominic
By: 'Ben'
Aug 01,2018
0 people found
this helpful
Dominic has been extremely helpful and quick to respond to queries making the whole process as smooth as possible. We also felt comfortable with the way he dealt with the viewings and discussions as he wasn't pushy like some agents can be. Would definitely ...
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“ Great experience... ”

Aug 01,2018
Minithumbup
Zanardi
By: 'AmyP'
Aug 01,2018
0 people found
this helpful
My boyfriend and I have had a great service from Zanardi from the start. We were searching for our first place together and luckily Zanardi found the perfect one for us. She was a pleasure to deal with, from arranging the viewing to organising putting ...
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Comment on agent fees
Very reasonable compared to other fees I'd been quoted.
Was this helpful? Yes

“ Excellent!... ”

Aug 01,2018
Minithumbup
Dominic
By: 'Georgia Woods'
Aug 01,2018
0 people found
this helpful
Dominic has been extremely helpful in our search for a Flat. He is massively informative and gives brilliant updates on what is happening with your property....
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Comment on agent fees
Very good especially when comparing with other agencies.
Was this helpful? Yes

“ Very Helpful... ”

Jul 31,2018
Minithumbup
Dominic
Lucia
By: 'Joe Hellon-Warwick'
Jul 31,2018
0 people found
this helpful
My partner and I have had trouble with estate agents before with us not being able to contact them but Dominic is very helpful and contacts you with updates and any foreseeable problems....
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Comment on agent fees
Really good compared to other companies
Was this helpful? Yes

“ Brilliant to deal with!... ”

Jul 30,2018
Minithumbup
Zanardi
Lucia
By: 'Lenny'
Jul 30,2018
0 people found
this helpful
Zanardi was amazing to work with from first viewing she was very positive and helpful. We have now gone through to have our application accepted on a rental property and she has gone above and beyond what is normally expected or experienced with other property ...
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“ Extremely helpful... Thank you.... ”

Jul 29,2018
Minithumbup
Jade
Lucia
By: 'Tara'
Jul 29,2018
0 people found
this helpful
Jade Jones has been extremely helpfull with my move in, she has always been very quick to respond to my emails and questions. This really helped me through out my move especially, when I was busy at work. Thanks Jade you really are a star!...
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“ Everything was sorted so quickly... ”

Jul 26,2018
Minithumbup
Dominic
Jade
By: 'Mais'
Jul 26,2018
0 people found
this helpful
Dom was great, he was very on it, replied to me straight away and had everything organised within an hour of me viewing the property... forms sent, offer accepted and everything in order. Great stuff!...
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“ Perfect Service... ”

Jul 23,2018
Minithumbup
Zanardi
Jade
By: 'Justin'
Jul 23,2018
0 people found
this helpful
I have dealt with at least 10 estate agents since moving to London and can confidently say Zanardi is in another league of estate agents. Quick to respond, knowledgeable, helpful all friendly demeanor. When I next move I hope Zanardi is my agent!...
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Comment on agent fees
Good
Was this helpful? Yes

“ Pleasure to work with!... ”

Jul 21,2018
Minithumbup
Zanardi
David
By: 'Omar'
Jul 21,2018
0 people found
this helpful
We worked with Keating's to rent out our flat in Brixton. Both David and Zanardi provided a far better experience than other agents/agencies in the area and had the flat rented within 3days of our first meeting. Keating's showed the power of ...
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Comment on agent fees
Agent fees are competitive for this area
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“ Genuine, Helpful and Friendly... ”

Jul 20,2018
Minithumbup
Gemma
Grace
By: 'David'
Jul 20,2018
0 people found
this helpful
As part of our search for a new house, we came across a few agents and Gemma was by far the one we got on with the most with: not pushy, understanding and flexible. There was no judgement and she allowed us to take our ...
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“ Great !!... ”

Jul 18,2018
Minithumbup
Dominic
Jade
By: 'Ryan cameron'
Jul 18,2018
0 people found
this helpful
Dominic, was great throughout the process of finding a new flat With his help be found a property straight away. Paperwork was sent through straight away Would highly recommend...
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By: Charlene S
Jul 21, 2018
View all comments (1)
Dominic was very professional, quick to respond and thorough, making the flat finding process more enjoyable and less stressful. ...

“ Super helpful!... ”

Jul 18,2018
Minithumbup
Dominic
Jade
By: 'Iona'
Jul 18,2018
0 people found
this helpful
Dominic made renting the property we found really easy, we viewed the property and made an offfer and it was accepted the next day with all the paperwork given over to us- so smooth!...
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“ Helpful and quick to respond... ”

Jul 17,2018
Minithumbup
Zanardi
Jade
By: 'Josie H'
Jul 17,2018
0 people found
this helpful
Zanardi communicated with us clearly throughout the letting process and was helpful and responsive. Zanardi was professional and personable, we would definitely recommend....
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“ Impressive... ”

Jul 16,2018
Minithumbup
Zanardi
Lucia
By: 'W Barnes'
Jul 16,2018
0 people found
this helpful
Zanardi was brilliant! She clearly listened to what I wanted - didn't waste any of my time and helped me secure a flat that was to my exact criteria and within budget. It was a painless process and I'd certainly recommend her to ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Efficient and professional... ”

Jul 13,2018
Minithumbup
Dominic
Dwayne
By: 'James'
Jul 13,2018
0 people found
this helpful
Brilliant customer service from Dom. We had a very tight turn around and needed a property to rent asap. He helped as best he could, we found a property we loved and stated we needed it sorting as soon as possible and he worked hard ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Excellent Customer services... ”

Jul 11,2018
Minithumbup
Josh
Lucia
By: 'J & N'
Jul 11,2018
0 people found
this helpful
Josh is very good at what he does. Unlike many others EA he actually takes the time to really think about the right type of properties to suit your needs. He is very proactive and when viewing one property would suggest any others available to ...
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Comment on agent fees
Normal
Was this helpful? Yes

“ Excellent... ”

Jul 05,2018
Minithumbup
Matt
Sebastian
By: 'ciara'
Jul 05,2018
0 people found
this helpful
Matt was fantastic, a pure joy to deal with, very upbeat and hard working, always giving us a measured report. It was great to have such a fun and honest agent selling our house with such enthusiasm....
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“ Great agents... ”

Jul 03,2018
Minithumbup
Lewis
Sebastian
By: 'Ben and Camilla'
Jul 03,2018
1 people found
this helpful
Lewis was a huge help in our search for a property - he really understood what we were looking for and was very proactive in his search (ringing us before a property went onto the market etc) and making sure that we only viewed houses ...
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Was this helpful? Yes

“ Grace Noton... ”

Jun 30,2018
Minithumbup
Grace
Gemma
By: 'E Bowden'
Jun 30,2018
0 people found
this helpful
Grace was as much pleasure to work with whilst selling my property as she was a professional. She was confident and commanding in her sales pitch and planning, positive and proactive in her approach and attitude, and reliable and realistic in her rationale. I was ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Happy hunters... ”

Jun 28,2018
Minithumbup
Gemma
Grace
By: 'Ciara'
Jun 28,2018
0 people found
this helpful
Gemma is excellent at what she does, a straight shooter thats hard working and human about all aspects of what can sometimes be a daunting process. I couldnt recommend her more....
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“ Great Agent... ”

Jun 26,2018
Minithumbup
Matt
Tom
By: 'Tom C'
Jun 26,2018
0 people found
this helpful
Matthew was really helpful with our property search. He took the time to understand what we were looking for and put real effort in to finding options for us. He was readily available to talk things through and was professional, honest and open in his ...
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Was this helpful? Yes

“ FAB... ”

Jun 26,2018
Minithumbup
David
Jade
By: 'CATE'
Jun 26,2018
0 people found
this helpful
Really lovely, very laid back letting us take our time around the property. Showed us around the area of our new property....
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Comment on agent fees
Average.
Was this helpful? Yes

“ My own personal tour guide... ”

Jun 25,2018
Minithumbup
David
Lucia
By: 'Jess'
Jun 25,2018
0 people found
this helpful
David was fab with showing us round the flat and then showed us different places to see/do in our new area!! No pressure and very patient!...
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Comment on agent fees
Average
Was this helpful? Yes

“ Great guy... ”

Jun 25,2018
Minithumbup
David
Jade
By: 'Jemima'
Jun 25,2018
0 people found
this helpful
My own personal tour guide of our new town!! Very nice guy, wants the best for his tenants - just brill x...
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“ Great estate agent... ”

Jun 23,2018
Minithumbup
David
Lucia
By: 'Lila'
Jun 23,2018
0 people found
this helpful
Although I never met David, he was always very quick to reply to my text messages and answer my questions. He was always polite and helpful and couldn't have guided us through the process any better....
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Comment on agent fees
Okay
Was this helpful? Yes

“ Lovely!... ”

Jun 20,2018
Minithumbup
Matt
Sebastian
By: 'Fi'
Jun 20,2018
0 people found
this helpful
Matt was a great estate agent, always very cheery and lovely. Incredibly informative about any of the properties we went to view and all round a great guy....
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“ Easy Communication... ”

Jun 20,2018
Minithumbup
David
Lucia
By: 'Sydney'
Jun 20,2018
0 people found
this helpful
Our experience with David was efficient and straightforward from the start. Back and forth communication enabled us to ease the process and left us happy in the end!...
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Was this helpful? Yes

“ Smooth and simple... ”

Jun 19,2018
Minithumbup
Dominic
Jade
By: 'WT92'
Jun 19,2018
1 people found
this helpful
Dom was fantastic, even with me being based out in Korea everything was sorted and through very quickly. Offer was put in and accepted all within a few hours....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 0 136 7 48 1 60 2 7 2

Agent Fees

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Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

Brixton
427 Coldharbour Lane, London SW9 8LH
(126)
Clapham London
23 Clapham Common South Side, London SW4 7AB
(90)
East Dulwich
15 Grove Vale, London SE22 8ET
(24)
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Herne Hill
17 Norwood Road, London SE24 9AA
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