Keating Estates Ltd
4.9/5, 1238 reviews
96% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £65,000 £12,000,000
Lettings 95% 97% £260 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
159 4 692 36 136 3 155 4 42 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Images & Videos

“Sandra was amazing throughout the whole proce......”

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Jun 11,2021
Minithumbup
Jade
By: 'James'
Jun 11,2021
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Sandra was amazing throughout the whole process and let us know exactly what we needed to do and when by. This was just what we needed as we had quite. quick turn around between placing an offer, and the move in date. Thank you....
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“Sandra was great in helping me to get a new l......”

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Jun 11,2021
Minithumbup
David
By: 'Joseph'
Jun 11,2021
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Sandra was great in helping me to get a new let set up. Everything happened very smoothly and she was super responsive. Thanks Sandra for the help!...
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“Excellent.Elliott has provided seamless behi......”

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Jun 11,2021
Minithumbup
David
By: 'Jo'
Jun 11,2021
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Excellent. Elliott has provided seamless behind the scenes management of our rented property. He takes a proactive approach - to get quotes & provide us with different options when repairs are needed. Basically he manages everything & makes it a stress free delight to be a landlord....
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“Elliott...”

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Jun 10,2021
Minithumbup
Sonny
By: 'Gemma'
Jun 10,2021
0 people found
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Elliott was very kind and helpful when I was locked out my house this weekend. He went above and beyond to direct me to the office and he also stayed late after work to wait for me to arrive! He was very calm, kind and ...
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“Sophia was very helpful with my flat hunt. Sh......”

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Jun 07,2021
Minithumbup
By: 'Scott'
Jun 07,2021
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Sophia was very helpful with my flat hunt. She was quick to respond to emails and it made the process of moving easy....
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“Sophia was extremely kind and helpful in gett......”

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Jun 06,2021
Minithumbup
David
By: 'Nick & Hannah'
Jun 06,2021
0 people found
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Sophia was extremely kind and helpful in getting us into our new home - process was really straight forward and easy. Thanks!...
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“Brilliant...”

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Jun 05,2021
Minithumbup
Allan
By: 'Molly'
Jun 05,2021
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Sandra was a great help during the process of finalising our flat. She was quick and responsive to emails and ensured we were happy with our property....
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“Sade helped to accommodate our individual mov......”

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Jun 01,2021
Minithumbup
Sonny
By: 'Yasmin'
Jun 01,2021
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Sade helped to accommodate our individual move out requests and was always quick to reply, professional and organised which really helped to improve the move out process for us....
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“Holly is fab!...”

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Jun 01,2021
Minithumbup
David
By: 'Sam E-L'
Jun 01,2021
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Holly was helpful and honest throughout the process. It's a tough time for renters after Covid but Holly really helped us both out!...
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“Gemma has helped me purchase my first property and was ......”

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May 31,2021
Minithumbup
Gemma
Tom
By: 'Max'
May 31,2021
0 people found
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Gemma has helped me purchase my first property and was brilliant throughout. She is very responsive, on the ball, and has provided great guidance and advice for a first-time buyer. She is super knowledgeable about the properties on sale as well as the local area ...
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“Very efficient and professional start to our ......”

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May 31,2021
Minithumbup
By: 'NikkiD'
May 31,2021
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Very efficient and professional start to our sale. Impressed with approach taken to manage interests of seller whilst keeping purchaser engaged and proactive to progress....
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“Holly is a star!...”

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May 29,2021
Minithumbup
Dwayne
By: 'Harry Mead'
May 29,2021
0 people found
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Holly was simply amazing. On time, well organised and down to earth. Holly was so informative and was on the ball from the moment I met her. Holly was able to answer all my questions and provide great advice as well. Thank you Holly!...
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“Freddie, Clapham...”

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May 28,2021
Minithumbdown
Christiaan
Grace
By: 'Freddie'
May 28,2021
0 people found
this helpful
Christiaan has been instrumental in ensuring I had an offer accepted for my first home. He has been reliable, friendly and enthusiastic in helping me to do so and has always come back to me quickly on all queries and concerns. I am looking forward ...
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“Sophia is the best estate agent I've ever had...”

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May 27,2021
Minithumbup
David
By: 'Charlie and Henry'
May 27,2021
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Sophia is lovely, we were very happy with her customer service. Proving very helpful and polite, we wish her the best in her career. We would highly recommend. Many thanks again Sophia, it'll be not forgotten...
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“Very friendly and efficient estate agent. Pro......”

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May 26,2021
Minithumbup
David
Dwayne
By: 'Siri'
May 26,2021
0 people found
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Very friendly and efficient estate agent. Promptly responsive and knowledgeable. Also trying to accommodate with different available properties for me to see and wrap many viewings in one meeting to save time....
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“Very efficient and clear...”

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May 25,2021
Minithumbup
Dwayne
By: 'Kate'
May 25,2021
0 people found
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Sandra has done a great job helping us sort everything ahead of our move. All the information was clear and she was very quick to respond if we needed anything...
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“Christiaan was one of a number of estate agen......”

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May 25,2021
Minithumbup
Christiaan
Grace
By: 'Jamie'
May 25,2021
0 people found
this helpful
Christiaan was one of a number of estate agents I registered with and was by far and away the most proactive and helpful. He engaged very quickly to understand what I was looking for and tailored some great suggestions to match. As a result I ...
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“Holly was great throughout the whole process.......”

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May 24,2021
Minithumbup
David
By: 'James'
May 24,2021
0 people found
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Holly was great throughout the whole process. The viewing was really calm and refreshing and Holly supported us well throughout the negotiation phase with the Landlord - couldn't have asked for more!...
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“Sandra was extremely helpful and efficient. E......”

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May 24,2021
Minithumbup
David
By: 'Leo Ferro'
May 24,2021
0 people found
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Sandra was extremely helpful and efficient. Explained all the documentation needed for the new tenancy and made the whole process appear easy. Thank you...
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“Toby is a professional, polite 5* agent...”

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May 24,2021
Minithumbup
Tom
By: 'Joe M'
May 24,2021
0 people found
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Toby built an excellent rapport with us, being both professional yet with a lighter touch. He fully engaged us throughout the property and after the process. We have been searching for a house to buy for 4 months, and Toby is head and shoulders above other ...
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“Holly was very helpful and quick to reply....”

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May 24,2021
Minithumbup
David
By: 'Ben'
May 24,2021
0 people found
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Holly was very helpful and friendly and made the process very easy. She explained everything clearly and replied very quickly...
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“Allan is really lovely, friendly, and knowled......”

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May 20,2021
Minithumbup
Allan
David
By: 'Emily Kelly'
May 20,2021
0 people found
this helpful
Allan is really lovely, friendly, and knowledgable. He got our offer in quickly and had it accepted only a few hours after our viewing. So helpful, thanks Allan!...
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“Very helpful and polite....”

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May 17,2021
Minithumbup
Allan
Dwayne
By: 'Flo'
May 17,2021
0 people found
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Extremely helpful, replying to emails very promptly and recommending several properties. Worked hard to get our offer on the property accepted....
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“Holly has been great throughout the whole pro......”

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May 17,2021
Minithumbup
David
By: 'Angus'
May 17,2021
0 people found
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Holly has been great throughout the whole process of signing for our new flat. Everything we have asked or requested she has sent through answers extremely quickly. We appreciate everything she has done. Easy 5 star rating for us!...
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“Holly was a great help during our house hunt.......”

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May 16,2021
Minithumbdown
Dwayne
By: 'Danielle'
May 16,2021
0 people found
this helpful
Holly was a great help during our house hunt. She only contacted us with flats that ticked all our boxes and were within our budget. She was easy to communicate with, friendly and really efficient....
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“Sophia was so attentive and helped us through......”

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May 12,2021
Minithumbup
By: 'Carolina'
May 12,2021
0 people found
this helpful
Sophia was so attentive and helped us throughout all the letting process. She was able to answer all our questions. Amazing service!...
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“Very helpful...”

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May 12,2021
Minithumbup
David
By: 'Ana'
May 12,2021
0 people found
this helpful
Sophia has been very helpful throughout our application process and kept us updated step by step. She is organised and patient. Thanks for all your help, it's much appreciated....
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“Very relevant property recommendations. Promp......”

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May 11,2021
Minithumbup
Allan
David
By: 'Kevin East'
May 11,2021
0 people found
this helpful
Very relevant property recommendations. Prompt, responsive communication. Everything from viewing to paperwork was handled extremely efficiently. I couldn't have asked for an easier moving experience....
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“Sandra did an excellent job assisting me with......”

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May 07,2021
Minithumbup
Jade
By: 'Den'
May 07,2021
0 people found
this helpful
Sandra did an excellent job assisting me with moving to my new home, as a first time agency tenant she made sure to help me with any query or concern I had! Whenever I have a question or concern she was quick to get back ...
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By: Narindar
Jul 22, 2021
View all comments (1)
Jade was a rock throughout the whole process, professional, courteous and willing to help. As we wanted to hit the 30-June deadline Jade liaised with the sellers and their solicitors to answer our questions about the survey, contents being left, lease information. Highly recommend that you get Jade on your case!! Thank you Jade ...

“Great Management Team...”

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May 07,2021
Minithumbup
By: 'Toby'
May 07,2021
0 people found
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Lucia provides clear communication and very efficient property management. We enjoy working with her and the wider Keating Estates team....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents


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Keating Estates Ltd