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    Jay Clarke
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    James Hayward
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    Anna Kind
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    Walter
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Jul 14,2017
Minithumbdown
By:
Jul 14,2017
0 people found
this helpful
Positive experience with our letting agent, very personal, quick to respond and completed the offer procedure well. Not very knowledgable about the property however and did provide some incorrect information. Experience with Administrative assistant who looked after the contract etc. couldn't have been much worse. Poor communication, didn't get anything done in time, didn't even arrange a proper handover of the flat and we had to follow up to every little thing etc. Don't need help from the ...
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Comment on agent fees
average
Was this helpful? Yes
By: JOHNS&CO
Jul 17, 2017
View all comments (1)
Thanks for taking the time to provide feedback Alex. We're sorry that your experience didn't match our usual standards and we'd really like to look into this further - please could you email info@johnsand.co with your contact details so we can investigate this further? Thank you. ...
Jul 06,2017
Minithumbdown
By:
Jul 06,2017
1 people found
this helpful
They walk around Embassy Gardens as if they own the place. One Johns & Co agent took advertising brochures that were in the development from another agent, crumpled it up and put it in the bin. They also lie and are extremely rude....
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Apr 06,2017
Minithumbdown
Jay Clarke
By:
Apr 06,2017
1 people found
this helpful
Inflexible would be the first word that springs to mind, already a tenant of theirs and trying to move, they insist on utilising their forms despite my offer being made by email! I offered to pay for the referencing and give them a holding deposit but that was not their system so they can't oblige. Since looking at apartments with them all I got was negativity you can't do this you can't do that, may I remind them that it's our money and in most cases many many tens of thousands and yet you may ...
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Comment on agent fees
I was moving into an empty flat and they still want 170 for a checkin, mental
Was this helpful? Yes
By: JOHNS&CO
Apr 07, 2017
View all comments (1)
We're sorry to hear about your experience Leslie. Your feedback is really important to us and we'd really welcome the opportunity to discuss your experience further. Please could you email info@johnsand.co with your contact details as our Lettings Director would like to get in touch. ...
Aug 22,2016
Minithumbup
Walter
By:
Aug 22,2016
1 people found
this helpful
We moved in to Embassy Gardens recently and used Johns&Co. Estate Agents and found the whole team there really easy to deal with and very professional, which made a welcome change from the last company we dealt with! We love it here and would certainly recommended them....
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Comment on agent fees
good
Was this helpful? Yes
Dec 29,2015
Minithumbup
ross champion
By:
Dec 29,2015
0 people found
this helpful
Having worked in lettings for 13 years,I understand the industry and this agency are very professional. In fact the way they dealt with a major issue during my tenancy was impressive. Constant communication and updates and honesty which is rare in this sector. If you are a tenant they will play by the rules and be fair. If you are a landlord you are in safe hands....
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Comment on agent fees
Par for the course
Was this helpful? Yes
Sep 03,2015
Minithumbdown
James Hayward
Anna Kind
By:
Sep 03,2015
8 people found
this helpful
After making a offer for a property to let in Embassy Gardens recently through John's and Co I found them to be rude and not playing by the rules. After a making and offer for an apartment via email I received a long response from the agent stating that my offer would be laughed at and that I needed to increase it. When asked was he not going to put the offer to the landlord he said no and that all offers have to be written on to the offer paperwork he had provided at the time of viewing. I comp...
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By: Customer Services JOHNS&CO
Jan 11, 2016
View all comments (1)
We are very sorry to hear about the disappointing experience this client had at the time with our SW8 staff - none of which is employed by JOHNS&CO anymore. JOHNS&CO agents endeavour to negotiate the best possible outcome for all the clients at all times. Should there be any further reason to contact us please do not hesitate to do so: johnsand.co ...
May 01,2015
Minithumbup
Jay Clarke
By:
May 01,2015
0 people found
this helpful
I used Jay Clarke at Johns and Co to let my property out in New Providence Wharf. Him and his team did a fantastic Job and handled everything in a professional manner. I would definitely recommend them and was happy with the level of service I received....
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Comment on agent fees
very Fair
Was this helpful? Yes

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Last updated at 10:15 AM 07/01/2016 by Lana Marshall

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Last updated at 10:15 AM 07/01/2016 by Lana Marshall

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Embassy Gardens
8 Ponton Road, Embassy Gardens, London SW8 5BL
(4)
New Providence Wharf
Unit 8, New Providence Wharf, Fairmount Avenue, London E14 9PA
(3)
Wapping Lane
21 Wapping Lane, London E1W 2RH
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