Johns & Co
Nine Elms, London, SW11
3.5/5, 22 reviews
59% recommended
0% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
72% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 22
10th Jun 2021
reviewed by 'Billy Harris'
“By far the most incompetent group of professionals I have ever come across.My flat mate and I rented the ......”
17th Mar 2021
reviewed by 'Goodall family'
“Ash was amazingly helpful and couldn’t do enough to make our purchase run smoothly. He provided a personal bespoke ......”
1st Mar 2021
reviewed by 'Joe'
“Huw has been helpful, communicative and brilliant to deal with. He was always available for a call or chat and ......”
30th Nov 2020
reviewed by 'Noemi'
“NEVER AGAIN JOHNS & CO!!!we have been in our apartment 1 month ago and we found that the wine cooler was ......”
2nd May 2020
reviewed by 'Gary'
“Absolutely disgusting company to work with, gave them everything they asked for, including paying the deposit and 6 months upfront for ......”
13th Dec 2019
reviewed by 'Davyd'
“Everything is done unwillingly and as if they are doing you a great favor. In general , Id say 3 out of 5...”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Johns & Co
1 New Mill Road
Nine Elms,London
Greater London
SW11 7AW
020 7481 0600

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £800,000 £830,000
Lettings 50% 72% £500 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 10 4 0 0 2 1 0 4
Areas covered
  • SW8
  • SW11
  • SW1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
Letting agents
Latest Properties

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Canary Wharf, E14
Johns & Co, E16
London City Island, E14
New Providence Wharf, E14
Nine Elms, SW11
Royal Wharf, E16
Wapping, E1W
West Hampstead, NW6

“The most imcompetent group of professionals you will come across...”

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Jun 10,2021
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Sam
By: 'Billy Harris'
Jun 10,2021
1 people found
this helpful
By far the most incompetent group of professionals I have ever come across. My flat mate and I rented the penthouse in the Capital Building of the Nine Elms development (Embassy Gardens, Apartment B152, Capital Building) and have been paying 9k a month to live ...
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“Ashley Haase a fantastic sales negotiator!!...”

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Mar 17,2021
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Ashley
By: 'Goodall family'
Mar 17,2021
0 people found
this helpful
Ash was amazingly helpful and couldn’t do enough to make our purchase run smoothly. He provided a personal bespoke service and was always prompt at answering questions and organising viewings/re-viewings nothing was too much trouble! We want to thank John & Co for their ...
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“Always easy to communicate with...”

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Mar 01,2021
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Huw
By: 'Joe'
Mar 01,2021
0 people found
this helpful
Huw has been helpful, communicative and brilliant to deal with. He was always available for a call or chat and gave us piece of mind throughout the letting process. I've used quite a few agents before but Huw has been one of the best in ...
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Comment on agent fees
Good
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“NEVER AGAIN JOHNS & CO!!!we have been in ou......”

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Nov 30,2020
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By: 'Noemi'
Nov 30,2020
0 people found
this helpful
NEVER AGAIN JOHNS & CO!!! we have been in our apartment 1 month ago and we found that the wine cooler was broken and the heating was malfunctioning! We are in winter season, we have a baby daughter of 3 months, we have pay 6 months in advance and ...
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“Absolutely disgusting company to work with, g......”

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May 02,2020
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By: 'Gary'
May 02,2020
3 people found
this helpful
Absolutely disgusting company to work with, gave them everything they asked for, including paying the deposit and 6 months upfront for the property to be SCAMED OUT OF THE DEPOSIT. and then ignored. I had no adverse credit history and have been running successful companies for 20 ...
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“Everything is done unwillingly and as if they......”

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Dec 13,2019
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By: 'Davyd'
Dec 13,2019
0 people found
this helpful
Everything is done unwillingly and as if they are doing you a great favor. In general , Id say 3 out of 5...
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“Worse experience of my life...”

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Oct 20,2019
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Sam
By: 'Deepika'
Oct 20,2019
1 people found
this helpful
Worse worse experience of my life. I signed a contract and the agent calls me just 3 days before, I cant move into the house. I have been contacting with Sam Orne the whole summer as I specifically wanted to live in Embassy Gadens only and ...
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“Contacting Johns&Co was the worst mistake I have ever ......”

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Aug 27,2019
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Sam
By: 'Lnskip'
Aug 27,2019
8 people found
this helpful
Contacting Johns&Co was the worst mistake I have ever made in my life. Specifically Sam Orme, their lettings negotiator. Please listen when I tell you, dealing with Johns&Co (especially Sam Orme), could be the worst mistake you’ll ever make too. They could ...
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“Legacy Building...”

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Jan 25,2019
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Huw
By: 'Daniel'
Jan 25,2019
0 people found
this helpful
Huw handled what was a difficult contract signing process very well - he was easily accessible and attentive to any requests we had, and generally just came across as genuine and fair when operating as the middle men between us and the landlord....
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Comment on agent fees
Good
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“He is really great agent！Very kind and really responsible！...”

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Jan 09,2019
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Huw
By: 'lu'
Jan 09,2019
0 people found
this helpful
He is really great agent！Very kind and really responsible！really thankful his help！And also he is really charming！...
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“Good experience...”

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Dec 06,2018
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Sam
By: 'Madalina'
Dec 06,2018
0 people found
this helpful
Sam has been very helpful and managed to help me rent my dream apartment. He has been supportive, professional and responded very fast to all of my questions. I would definitely recommend Sam to anyone!...
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“5 stars service...”

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Nov 26,2018
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Huw
By: 'Zoe'
Nov 26,2018
0 people found
this helpful
Huw patiently solved all my problems. If my friend wants to live in embassy garden, I will introduce Huw to them without hesitation....
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“Miss...”

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Nov 19,2018
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Huw
By: 'Katerina'
Nov 19,2018
0 people found
this helpful
Huw was great from the beginning of our house search process. He made my goal of having 1 bedroom in new Battersea Power Station development his goal and made it happen for me. During the process he demonstrated not only impeccable communications and leadership skills but ...
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Comment on agent fees
reasonable
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“Excellent service!Very helpful throughout and guided us clearly. Helped ......”

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Nov 13,2018
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By: 'TC'
Nov 13,2018
0 people found
this helpful
Excellent service! Very helpful throughout and guided us clearly. Helped us to rent our flat extremely quickly to a very nice couple. Would definitely recommend....
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“Great experience...”

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Nov 09,2018
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By: 'Embassy'
Nov 09,2018
1 people found
this helpful
From the outset both Sophia and Jon were patient and quickly understood our search requirements. Once we found our perfect apartment, the buying process was managed efficiently with good communications throughout....
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“Great Service...”

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Nov 09,2018
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Sam
By: 'Julian'
Nov 09,2018
0 people found
this helpful
Sam has been a fantastic support in securing one of the much sought-after properties in the Embassy Garden complex. His responsiveness, accuracy and proactive manners have greatly helped us in this process. It was a pleasure to work on this matter with Sam and we'd ...
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“Great Communication & Service...”

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Nov 07,2018
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Sam
By: 'adchsm'
Nov 07,2018
1 people found
this helpful
We'd been in contact with Sam on our hunt for a property for a long time as we were moving from another country. Once we'd found our perfect place, Sam was quick to act and secured it for us. He really cares about his clients ...
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Comment on agent fees
The fees were very reasonable - especially for the service they provide.
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“We bought a property at Embassy Gardens a few months ......”

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Oct 10,2017
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By: 'residentK'
Oct 10,2017
4 people found
this helpful
We bought a property at Embassy Gardens a few months ago. The property had been marketed by a number of agents including Johns & Co. We had dealt with Johns & Co. in viewing other flats within the Embassy Gardens development but felt they would always pressure ...
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Comment on agent fees
n/a
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By: JOHNS&CO
Oct 11, 2017
View all comments (1)
We're very sorry to hear about your experience and would like to look into this further. Please can you email [email protected] so we can discuss this matter with you. ...

“They walk around Embassy Gardens as if they own the ......”

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Jul 06,2017
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By: 'EG'
Jul 06,2017
5 people found
this helpful
They walk around Embassy Gardens as if they own the place. One Johns & Co agent took advertising brochures that were in the development from another agent, crumpled it up and put it in the bin. They also lie and are extremely rude....
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“We moved in to Embassy Gardens recently and used Johns&......”

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Aug 22,2016
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Walter
By: 'Barry'
Aug 22,2016
3 people found
this helpful
We moved in to Embassy Gardens recently and used Johns&Co. Estate Agents and found the whole team there really easy to deal with and very professional, which made a welcome change from the last company we dealt with! We love it here and would ...
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Comment on agent fees
good
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“Having worked in lettings for 13 years,I understand the industry ......”

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Dec 29,2015
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ross
By: 'neil'
Dec 29,2015
2 people found
this helpful
Having worked in lettings for 13 years,I understand the industry and this agency are very professional. In fact the way they dealt with a major issue during my tenancy was impressive. Constant communication and updates and honesty which is rare in this sector. If you ...
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Comment on agent fees
Par for the course
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“After making a offer for a property to let in ......”

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Sep 03,2015
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James
By: 'Sspj'
Sep 03,2015
9 people found
this helpful
After making a offer for a property to let in Embassy Gardens recently through John's and Co I found them to be rude and not playing by the rules. After a making and offer for an apartment via email I received a long response from ...
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By: Customer Services JOHNS&CO
Jan 11, 2016
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We are very sorry to hear about the disappointing experience this client had at the time with our SW8 staff - none of which is employed by JOHNS&CO anymore. JOHNS&CO agents endeavour to negotiate the best possible outcome for all the clients at all times. Should there be any further reason to contact us please do not hesitate to do so: johnsand.co ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:15 AM 07/01/2016 by Lana Marshall

Awards won by Johns & Co, London SW11 7AW



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