Johns & Co
3.6/5, 88 reviews
60% recommended
33% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
70% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 88
25th Jan 2024
reviewed by 'Tj'
“The most incredibly incompetent group of professionals I have ever come across during 15 years of expat life. Avoid them at ......”
15th Dec 2022
reviewed by 'Ray'
“Thanks James Udrzal who works at London City Island branch for helping me on various letting issues. I also appreciate ......”
9th Dec 2022
reviewed by 'Teresa'
“Joseph Cliff brilliant, smart, very kind and thoughtful.You can totally rely on him. Daniel & Rachel also very responsive too...”
11th Sep 2022
reviewed by 'Nicole'
“Worst experience I’ve had with renting. Always frustrating to talk to, never helpful. Stay away from them. Never replied ......”
6th Sep 2022
reviewed by 'Carolina'
“WORST AGENCY EVER. Avoid if possible. Incompetent and lay back. Zero commitment with the tenants. Not chasing the deposit to ......”
11th Aug 2022
reviewed by 'Anonymous'
“INCOMPETENT. LAZY. RUDE. ARROGANT. IDIOTIC people work at the Royal Wharf office. The property management team is a group of ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 33% 100% £398,000 £1,620,000
Lettings 75% 70% £500 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 1 35 25 1 0 5 1 1 8
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Johns & Co Branches (view all 8)
Canary Wharf, E14
Johns & Co, E16
London City Island, E14
New Providence Wharf, E14
Nine Elms, SW11
Royal Wharf, E16
Wapping, E1W
West Hampstead, NW6

“Avoid them...”

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Jan 25,2024
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By: 'Tj'
Jan 25,2024
1 people found
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The most incredibly incompetent group of professionals I have ever come across during 15 years of expat life. Avoid them at all costs....
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“Owner...”

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Dec 15,2022
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James
By: 'Ray'
Dec 15,2022
0 people found
this helpful
Thanks James Udrzal who works at London City Island branch for helping me on various letting issues. I also appreciate his prompt reply to my enquiries. He is professional, knowledgeable, helpful and friendly....
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“Joseph Cliff brilliant, smart, very kind and ......”

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Dec 09,2022
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Joseph
By: 'Teresa'
Dec 09,2022
0 people found
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Joseph Cliff brilliant, smart, very kind and thoughtful. You can totally rely on him. Daniel & Rachel also very responsive too...
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“Worst experience I’ve had with renting. Alway......”

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Sep 11,2022
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By: 'Nicole'
Sep 11,2022
1 people found
this helpful
Worst experience I’ve had with renting. Always frustrating to talk to, never helpful. Stay away from them. Never replied to any of my emails I had to go to there office to get anything sorted. Requested to fix something at the start of my ...
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“WORST AGENCY EVER. Avoid if possible. Incompe......”

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Sep 06,2022
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By: 'Carolina'
Sep 06,2022
0 people found
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WORST AGENCY EVER. Avoid if possible. Incompetent and lay back. Zero commitment with the tenants. Not chasing the deposit to the Landlord. I have waited nearly a month....
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“INCOMPETENT. LAZY. RUDE. ARROGANT. IDIOTIC pe......”

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Aug 11,2022
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By: 'Anonymous'
Aug 11,2022
2 people found
this helpful
INCOMPETENT. LAZY. RUDE. ARROGANT. IDIOTIC people work at the Royal Wharf office. The property management team is a group of LIARS. Do not ever use them when you rent a property. The team does absolutely nothing, but annoying you. They will never reply to your ...
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“AVOID THIS COMPANY AT ALL COSTS!!...”

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Jul 07,2022
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By: 'Mansour'
Jul 07,2022
0 people found
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AVOID THIS COMPANY AT ALL COSTS!! I have been discriminated against for being a black student. When you show interest in a property at first the agents are very nice and respond promptly, once they get your money no more responses from them. I made ...
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“Johns & Co are Rubbish!...”

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Jul 01,2022
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Robert
By: 'Mohammed Zaber'
Jul 01,2022
0 people found
this helpful
Absolutely disgusting, the worst people on the face of the earth. Please stay away from them, I wouldn't take a dream flat if they were managing it. The landlord has advised them to release the deposit but Johns & Co refuse to do that, stating it's ...
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“I've had an awful experience with trying to l......”

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Apr 29,2022
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Stephen
By: 'Lauren'
Apr 29,2022
1 people found
this helpful
I've had an awful experience with trying to let a property through Johns & Co. In particular with Stephen Brown. I put in an offer for a studio apartment, he then told me mine was in the top two but I'd need to up it to ...
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“Many thanks Alexandra and her teams doing a f......”

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Mar 16,2022
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Alexandra
By: 'nanci'
Mar 16,2022
0 people found
this helpful
Many thanks Alexandra and her teams doing a fantastic work. so efficient to find me a new tenant and professional services Specially thanks Alexandra ,her professional detailed follow up....
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“AVOID. Johns & Co Royal Wharf London- The mos......”

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Feb 14,2022
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By: 'Prateush'
Feb 14,2022
1 people found
this helpful
AVOID. Johns & Co Royal Wharf London- The most unprofessional, rude and passive aggressive estate agents I've ever had the displeasure of encountering. If you are a landlord or tenant, save yourself a lot of trouble and go elsewhere....
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“BEAWARE: SCAMMERS OF THE LETTING LEAGUES...”

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Jul 01,2021
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By: 'TANUJ VARSHNEY'
Jul 01,2021
2 people found
this helpful
BIGGEST LIARS, SCAMMERS, THUGS & THIEVES. DO READ TILL THE END. Me and my girlfriend moved into this super plush building in a canary wharf called the Wardian. On the first night in the apartment, a sewage pipe broke flooding the entire apartment with SHIT from ...
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By: Tanuj Varshney
Jul 02, 2021
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Awaiting for your call. You would have my phone number in your database. ...

“The most imcompetent group of professionals you will come across...”

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Jun 10,2021
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Sam
By: 'Billy Harris'
Jun 10,2021
1 people found
this helpful
By far the most incompetent group of professionals I have ever come across. My flat mate and I rented the penthouse in the Capital Building of the Nine Elms development (Embassy Gardens, Apartment B152, Capital Building) and have been paying 9k a month to live ...
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“Great experience...”

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Apr 22,2021
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Joseph
By: 'narinder'
Apr 22,2021
0 people found
this helpful
After using different number of agents in London and getting no where, once I came across Johns&co things where dealt with promptly and I was in the property i wished within days, hassle free. I would like to thank Joseph Cliffe and Aubrey for ...
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“This branch of John&Co are the estate agents ......”

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Mar 18,2021
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By: 'Will'
Mar 18,2021
0 people found
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This branch of John&Co are the estate agents you hear about all the time. Although the office is in the same complex they do their best to avoid tenants when they have simple queries...probably because they are cowboys in suits. Conflicting information from ...
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“Ashley Haase a fantastic sales negotiator!!...”

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Mar 17,2021
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Ashley
By: 'Goodall family'
Mar 17,2021
0 people found
this helpful
Ash was amazingly helpful and couldn’t do enough to make our purchase run smoothly. He provided a personal bespoke service and was always prompt at answering questions and organising viewings/re-viewings nothing was too much trouble! We want to thank John & Co for their ...
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“Always easy to communicate with...”

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Mar 01,2021
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Huw
By: 'Joe'
Mar 01,2021
0 people found
this helpful
Huw has been helpful, communicative and brilliant to deal with. He was always available for a call or chat and gave us piece of mind throughout the letting process. I've used quite a few agents before but Huw has been one of the best in ...
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Comment on agent fees
Good
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“NEVER AGAIN JOHNS & CO!!!we have been in ou......”

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Nov 30,2020
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By: 'Noemi'
Nov 30,2020
0 people found
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NEVER AGAIN JOHNS & CO!!! we have been in our apartment 1 month ago and we found that the wine cooler was broken and the heating was malfunctioning! We are in winter season, we have a baby daughter of 3 months, we have pay 6 months in advance and ...
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“Absolutely disgusting company to work with, g......”

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May 02,2020
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By: 'Gary'
May 02,2020
3 people found
this helpful
Absolutely disgusting company to work with, gave them everything they asked for, including paying the deposit and 6 months upfront for the property to be SCAMED OUT OF THE DEPOSIT. and then ignored. I had no adverse credit history and have been running successful companies for 20 ...
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“Everything is done unwillingly and as if they......”

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Dec 13,2019
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By: 'Davyd'
Dec 13,2019
0 people found
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Everything is done unwillingly and as if they are doing you a great favor. In general , Id say 3 out of 5...
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“I heard bad things about them...and its all true!...”

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Nov 28,2019
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By: 'Sara'
Nov 28,2019
0 people found
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I heard a lot of bad things about them. Turns out, It is all true! Takes them days to reply to emails, and some members of the team are quite arrogant. They are the agency dealing with London City Island so they act like they ...
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“Worse experience of my life...”

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Oct 20,2019
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Sam
By: 'Deepika'
Oct 20,2019
1 people found
this helpful
Worse worse experience of my life. I signed a contract and the agent calls me just 3 days before, I cant move into the house. I have been contacting with Sam Orne the whole summer as I specifically wanted to live in Embassy Gadens only and ...
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“Contacting Johns&Co was the worst mistake I have ever ......”

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Aug 27,2019
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Sam
By: 'Lnskip'
Aug 27,2019
8 people found
this helpful
Contacting Johns&Co was the worst mistake I have ever made in my life. Specifically Sam Orme, their lettings negotiator. Please listen when I tell you, dealing with Johns&Co (especially Sam Orme), could be the worst mistake you’ll ever make too. They could ...
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“Waste of my time....”

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Feb 06,2019
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Georgina
By: 'Alisa'
Feb 06,2019
2 people found
this helpful
Had the worst experience ever with this agency and especially this agent. Agreed to view a place at 6. At 6:03 my husband started calling office, no one picked up. I told her that I will arrive around 6:15 because I work.when I was on my way ...
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Comment on agent fees
Nothing good can be said about this agency from my experience.
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“Duncan Peacock 👍🏻👍🏻👍🏻...”

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Jan 29,2019
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Duncan
By: 'JHKHT'
Jan 29,2019
0 people found
this helpful
Duncan has made our experience with Johns and Co a most pleasant one by ensuring our queries are being attended to. He has been very helpful and has definitely went beyond his job scope as a senior sale consultant. His personal touch has made us ...
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“Legacy Building...”

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Jan 25,2019
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Huw
By: 'Daniel'
Jan 25,2019
0 people found
this helpful
Huw handled what was a difficult contract signing process very well - he was easily accessible and attentive to any requests we had, and generally just came across as genuine and fair when operating as the middle men between us and the landlord....
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Good
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“He is really great agent！Very kind and really responsible！...”

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Jan 09,2019
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Huw
By: 'lu'
Jan 09,2019
0 people found
this helpful
He is really great agent！Very kind and really responsible！really thankful his help！And also he is really charming！...
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“Making what could be a strenous process easy!...”

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Dec 06,2018
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Cynfeyn
By: 'Apartment'
Dec 06,2018
0 people found
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My experience with Johns&Co has been very positive altogether but Cyn's approach really stands out. She took over just as I entered the final and therefore most pressing part of the process of buying and then renting a property. Cyn's communication was clear, prompt ...
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Comment on agent fees
Good service comes at a price
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“Good experience...”

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Dec 06,2018
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Sam
By: 'Madalina'
Dec 06,2018
0 people found
this helpful
Sam has been very helpful and managed to help me rent my dream apartment. He has been supportive, professional and responded very fast to all of my questions. I would definitely recommend Sam to anyone!...
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“Have a cigar !...”

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Dec 05,2018
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By: 'Bob'
Dec 05,2018
0 people found
this helpful
Adam showed me around Canary Wharf properties and proved to be a great consultant. He was helpful and kind, knew all about the properties we visited. He was flexible and proved to be a great help. He followed up on the viewing we did and ...
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Comment on agent fees
n/a
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Regional Awards won by Johns & Co

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