“Just lies from start to finish. Spent thousan......”
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1 Star Review
Aug 02,2020
By:
'John'
Aug 02,2020
Branch: Stockport, 176-178 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: No
Postcode: SK7
Branch: Stockport, 176-178 London Road
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: SK7
0people found this helpful
Just lies from start to finish. Spent thousands on a rental property as I was told it would be for sale at the end of the contract. We then made an over far exceeding what its worth and was told the Landlady is not interested ... read full review
“My experience was very poor service. Very difficult to book ......”
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1 Star Review
Aug 21,2017
By:
'Mr'
Aug 21,2017
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SK7
Sales (Prospective customer)
Postcode: SK7
0people found this helpful
My experience was very poor service. Very difficult to book appointments and they claim the holidays and staffing levels are the reason. Zero accommodation for people who work 9-5, like themselves. Sellers beware - if there's a sniff of interest in your property they won't ... read full review
“Jason and his team provided a very slick service. Very ......”
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5 Star Review
Aug 24,2016
Jason
By:
'McAlister'
Aug 24,2016
Branch: Stockport, 176178 London Road
Services: Sales (as a Vendor)
Sold price: £760000 Would you recommend?: Yes
Postcode: SK10
Branch: Stockport, 176178 London Road
Sales (as a Vendor)
Sold price: £760000 Postcode: SK10
0people found this helpful
Jason and his team provided a very slick service. Very proactive and positive approach to selling. Excellent marketing material and stylish sales particulars. My property was unique providing a different challenge to a conventional property, sold within a month! Would reccommend their services to anyone ... read full review
“As a first time buyer I was extremely happy with ......”
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5 Star Review
Aug 18,2016
Jason
By:
'Danny'
Aug 18,2016
Branch: Stockport, 176178 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SK7
Branch: Stockport, 176178 London Road
Sales (as a Buyer)
Postcode: SK7
0people found this helpful
As a first time buyer I was extremely happy with the way Ian Tonge Property Services handled my purchase. I found them to be pleasant and helpful throughout the process and would recommend them to my family and friends. I would like to take this ... read full review
“"Wow what a fabulous Service ". Jason and his team provided ......”
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5 Star Review
Aug 08,2016
Jason
By:
'Mrs'
Aug 08,2016
Branch: Stockport, 176178 London Road
Services: Sales (as a Vendor)
Sold price: £310000 Would you recommend?: Yes
Postcode: SK7
Branch: Stockport, 176178 London Road
Sales (as a Vendor)
Sold price: £310000 Postcode: SK7
0people found this helpful
"Wow what a fabulous Service ". Jason and his team provided a very professional service from start to completion. Although my sale fell through, they had a back up list of buyers and found another buyer within 24 hours. I found all the staff very friend and ... read full review
“The worst experiece we have ever had. We were told ......”
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1 Star Review
Jun 21,2016
Jason
By:
'J'
Jun 21,2016
Branch: Stockport, 176-178 London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SK74
Branch: Stockport, 176-178 London Road
Sales (Prospective customer)
Postcode: SK74
0people found this helpful
The worst experiece we have ever had. We were told house would sell. Derogatory to my husband Detils of our home were badly spelt and left out loads of info that could potentiaaly sell our home. Also poor photos and told if we wanted to ... read full review
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(2)
Hilarious answer Jason. "Advise", this is spelt advice. Plus cluttered??? First time you have mentioned that. Offered to take more pictures. Very good, you said we could send our own in. Plus you bragged that you could sell in 2 days. Everyone knows you over inflate valuations, you did that to us. Finally we sold with Bridgfords in 3 weeks for over asking price. Should have stayed at CIS. ...
“We are pleased to write a review for the services ......”
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5 Star Review
Dec 29,2015
Clifford
By:
'Clifford'
Dec 29,2015
Branch: Stockport, 150 Buxton Road, High Lane
Services: Sales (as a Buyer)
Sold price: £250000 Would you recommend?: Yes
Postcode: SK6
Branch: Stockport, 150 Buxton Road, High Lane
Sales (as a Buyer)
Sold price: £250000 Postcode: SK6
0people found this helpful
We are pleased to write a review for the services received from Ian Tonge Property services, High lane Stockport.
From the manager to staff they were all customer focused, provided us with updates on a regular basis and went out of their way to go ... read full review
“I was dealt with professionally, and courteously throughout.All the ......”
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4 Star Review
Nov 30,2015
By:
'Longmate'
Nov 30,2015
Branch: Stockport, 150 Buxton Road, High Lane
Services: Sales (as a Buyer)
Sold price: £190750 Would you recommend?: Yes
Postcode: SK6
Branch: Stockport, 150 Buxton Road, High Lane
Sales (as a Buyer)
Sold price: £190750 Postcode: SK6
0people found this helpful
I was dealt with professionally, and courteously throughout.
All the staff were very helpful and gave me a lot of help when I had queries to ask the vendor.... read full review
“I would thoroughly recommend this estate agents branch. Sue was ......”
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5 Star Review
Nov 23,2015
Sue
By:
'EAC'
Nov 23,2015
Branch: Stockport, 150 Buxton Road, High Lane
Services: Sales (as a Buyer)
Sold price: £326000 Would you recommend?: Yes
Postcode: SK6
Branch: Stockport, 150 Buxton Road, High Lane
Sales (as a Buyer)
Sold price: £326000 Postcode: SK6
1people found this helpful
I would thoroughly recommend this estate agents branch. Sue was absolutely brilliant at her job. She was sensitive to the needs of the buyer and really looked after her, as well as us. She was exceptionally efficient and always kept us fully updated with the ... read full review
“We had to deal with Ian Tonge High Lane office ......”
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1 Star Review
Apr 23,2014
Ian
By:
'Mr'
Apr 23,2014
Branch: Stockport, 150 Buxton Road, High Lane
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SK6
Branch: Stockport, 150 Buxton Road, High Lane
Sales (as a Buyer)
Postcode: SK6
2people found this helpful
We had to deal with Ian Tonge High Lane office when purchasing a property in Nov 2013. There were naturally a number of issues to work out along the way and the staff there were unwilling, awkward and at times damn right patronising. We ended up ... read full review
What agent could do to change your mind?
This agent needs to seriously reflect on how they work with buyers. The impression we picked up on numerous occasions was that our queries were a major inconvenience. There was one particular member of staff who seemed to get a buzz from patronising us - particularly so on the phone.
“There is no proactive selling and it took them over ......”
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1 Star Review
Apr 01,2011
By:
'dollyponduk'
Apr 01,2011
Branch: Stockport, 176-178 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Stockport, 176-178 London Road
Sales (as a Vendor)
Postcode:
1people found this helpful
There is no proactive selling and it took them over a week to actually let me know my first offer fell through. They are used to houses selling themselves and when that isn't happening they are lost. They were less than honest about how often ... read full review
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(1)
I quite agree - I moved estate agents and sold my house only to find Ian Tonge place an indefinite charge on the property - one to avoid if you seriously want to sell your home. ...
“They have no idea of service to tenants. No follow-up ......”
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1 Star Review
Jan 05,2011
By:
'Biyi'
Jan 05,2011
Branch: Stockport, 176-178 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Stockport, 176-178 London Road
Lettings (as a Tenant)
Postcode:
0people found this helpful
They have no idea of service to tenants. No follow-up on service men, they don't keep a simple promise to get service men to tenants, taking as long as 3 months to get simple tap fixed.... read full review
View all comments
(1)
How did you get on, Im trying to get mine back now. The landlord is not responding to their calls apparantly and Im getting really, really naffed off! ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We take any complaint very seriously. If the problem cannot be resolved over the phone by the member of staff or branch manager we then ask the client to write to Jason Tonge the director of the firm, who will deal with the matter personally.
Last updated at 11:50 AM 11/08/2016 by Jason Tonge
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