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Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full pr Read full description...Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full property management.

Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.

Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
Humphrey & Co Estates

125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755

“ Excellant service... ”

Jun 26,2018
Minithumbup
Aneta
Darren
By: 'Anne Sebastian'
Jun 26,2018
0 people found
this helpful
Very Professional, helpfull,selected excellant tenent with good reference and reliable tenant who looked after the pŕoperty.The staffprovident excellant service....
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Comment on agent fees
Good and reasonable
Was this helpful? Yes

“ Simply the best!... ”

Jun 15,2018
Minithumbup
Darren
Aneta
By: 'Charlene Jordan'
Jun 15,2018
0 people found
this helpful
Wow! Not sure where to start. It was long and complicated but Darren was fantastic. Having bought and sold many times over the years I can honestly say this has been a wonderful and unique experience of someone going above and beyond their remit. Darren ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 17,2018
Minithumbup
Darren
Aneta
By: 'Akmirza'
Feb 17,2018
0 people found
this helpful
I use this estate agent for my various properties. He is extremely professional and honest in his management and immediately seeks to rectify any issues I have with them. I have used them for many years and I would recommend them to anyone who is ...
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Comment on agent fees
His fees are very reasonable for the area.
Was this helpful? Yes
Nov 25,2017
Minithumbup
Darren
By: 'Mr Waton'
Nov 25,2017
0 people found
this helpful
I Have Known Darren for number of years , I am in business of residential assets sales on and off market , he is by far one of the most reliable and efficient Agent I have dealt with in this sector , he gives one the peace of ...
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Comment on agent fees
Fess always been clear and transparent and competitive. Good service
Was this helpful? Yes
Nov 08,2017
Minithumbup
Darren
By: 'Caroline'
Nov 08,2017
0 people found
this helpful
I have just bought my house through Darren Marcus and I actually don't think it would have happened without his help. He dealt with solicitors who were not moving very fast and was my complete reassurance that the sale would happen. Even until the ...
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Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'Martha'
Oct 31,2017
0 people found
this helpful
I have known Dareen for more than five years now. I am in the business of letting properties in the UK and he is my one stop agent to solve all my problems. He is highly professional, extremely honest and to the point. He possesses ...
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Comment on agent fees
I would say the fee matches the excellent service they provide.
Was this helpful? Yes
Oct 21,2017
Minithumbup
Darren
Aneta
By: 'Bayo'
Oct 21,2017
0 people found
this helpful
They are great agent employees I have worked with And i have been so pleased with the level of professionalism...
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Comment on agent fees
Very fair
Was this helpful? Yes
Sep 26,2016
Minithumbup
Darren
By: 'Nasi'
Sep 26,2016
1 people found
this helpful
An agent who has the understanding and true customer care .The experience I had made the sale of my property achieve results.Very inforamative , different approach from other agents and kept up to date with details of evens as they unfolded. Even at a point ...
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Comment on agent fees
Fees was reasonable as compared to other Agents fees
Was this helpful? Yes
Apr 29,2016
Minithumbup
By: 'Tom Evans'
Apr 29,2016
0 people found
this helpful
Very informative, lots of knowledge of the industry. Sold my property for me very quickly for top money. Also rented out my BTL and got me splendid tenants very efficiently with great customer services throughout the process....
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Comment on agent fees
Fee's were reasonable.
Was this helpful? Yes
Aug 31,2015
Minithumbup
Darren
By: 'Renee Samuel'
Aug 31,2015
0 people found
this helpful
I first came into contact with Darren a few years ago via a friend and he helped me with a problem I was experiencing with my own house. With his advice and support I was able to successfully secure the repossession of my house. Last ...
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Comment on agent fees
They managed to get us above the local market
Was this helpful? Yes
Aug 11,2015
Minithumbup
Darren
Aneta
By: 'Gayana'
Aug 11,2015
0 people found
this helpful
This was the first property I have rented in the UK, and the experience I had at Humphrey & Co Estates was excellent. I worked with Darren Marcus, who was extremely professional, helpful, and transparent along the way. Darren maintained reliable communication, was always efficient ...
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Was this helpful? Yes
Jul 27,2015
Minithumbup
By: 'Abena McKenzie'
Jul 27,2015
0 people found
this helpful
Moses was an excellent letting agent to me. I am a prospective dss tenant and I've been treated so badly by other letting agents who quickly dismisses my call when I mention that I am a dss tenant . But moses explained that there were no ...
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Was this helpful? Yes
Jul 15,2015
Minithumbup
Darren
By: 'Franklin Kwame-Danso'
Jul 15,2015
0 people found
this helpful
I contacted Darren the office manager at Humphrey & Co Estates to sell my property. I needed a quick sale for financial reasons. After the valuation was completed the team managed to sell my property within 7 days. I was over the moon with the results ...
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Comment on agent fees
Very competitive fee charged at 1% sole agent and well deserved.
Was this helpful? Yes
Jul 14,2015
Minithumbup
Darren
By: 'Nadeem'
Jul 14,2015
0 people found
this helpful
Had a problem with the first lot of tenants, contacted Darren from Humphrey and Co and and mutually sorted out with the tenants, also found new tenants straight away....
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Was this helpful? Yes
Areas covered
  • E17
  • E4
  • E10
  • N17
  • E11
  • N16
  • E4
  • E12
  • E9
  • E8
  • E7
  • E6
  • E5

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 3 1 4 0 1 0 2 0

Agent Fees

Sales Fee's:
Sole Agent: 1% + VAT
Dual Agent: 1.5% + VAT
Multi Agent: 2% + VAT

Letting Fee's:
Let Only: 8% + VAT
Rent Collection: 10% + VAT
Full Management: 12% + VAT
Last updated at 2:50 PM 18/06/2018 by Darren Marcus

Complaints Procedure

Humphrey & Co Estates’ complaints procedure;

1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

2. The complaint will be acknowledged within 3 working days.

3. Branch investigation takes place.

4. Formal written outcome of branch investigation will be sent back within 15 working days.

5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.

6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

7. Review of complaint will take place.

8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.

9. Internal complaints process concluded.

10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).

11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Last updated at 2:50 PM 18/06/2018 by Darren Marcus

Awards won by Humphrey & Co Estates

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