100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
93% lettings fee satisfaction
Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are ...
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Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full property management.
Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.
Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.
Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
Latest Reviews
View all Reviews 80
27th Feb 2024
reviewed by 'Shivani Patel'
14th Feb 2024
reviewed by 'Jekaterina'
19th Sep 2023
reviewed by 'Aleksandra'
12th Aug 2023
reviewed by 'Martin C.'
24th Jul 2023
reviewed by 'CC Clark'
8th Jul 2023
reviewed by 'Oyais'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £160,000 | £595,000 |
| Lettings | 95% | 93% | £1,000 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 0 | 31 | 6 | 6 | 1 | 6 | 0 | 8 | 2 |
Areas covered
- E17
- E4
- E10
- N17
- E11
- N16
- E4
- E12
- E9
- E8
- E7
- E6
- E5
Address
125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
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Sep 28,2020
Sep 28,2020
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Since contacting the agents for a viewing to our move-in date and beyond, everything has been clearly communicated and professional - including good advice on how to best proceed with our application at the time. Very happy!...
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Sep 22,2020
Sep 22,2020
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Best agency ever !!! So quick so amazing staff all online a really good agency Darren is a diamond ? he help us a lot really nice person and I am so happy I meet him and Aysha a really good agent she promise she will help ...
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Sep 08,2020
Sep 08,2020
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I rented through Humphreys for about 3 years. They were nowhere to be seen when repairs were needed. Kept promising to sort things out but I had to keep badgering the landlord, who claimed Humphreys were just not delivering, and kept pushing us to drop them ...
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Sep 11, 2020
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We responded to all reported repairs in a timely manner and always acknowledged correspondence within 24 hours if the matter was an emergency and 48 hours if none urgent.
In order to complete any repairs required authorisation can be required by the Landlord which was the case in this particular case. The Landlord has never advised us she we are not delivering and also provided us with positive feedback.
If the Landlord was not happy with our management service we have a 14 day notice pe ...
Aug 24,2020
Aug 24,2020
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They are super reliable and very fast in giving you support in what ever you need. Best experience ever. I was very happy of how fast they give me the flat....
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Aug 11,2020
Aug 11,2020
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Would have given nought, I read all the praise of Darren I suspect written by Darren, I was advised to email him regarding an incident concerning some new tenants behaviour I have been totally ignored as was a couple more of my neighbours, not impressed ...
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Jun 22,2020
Jun 22,2020
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Darren is an amazing agent who is very attentive! He guided me through the very lengthy process of buying my very first home. He made me feel comfortable and happy that I'm in good hands. He understood all my problems & fulfilled all my wishes which ...
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Jun 13,2020
Jun 13,2020
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Used Humphrey & Co to sell my house and dealt with Darren who guided me through the process with great knowledge of the industry which was needed as the sake became complicated being a leasehold property.
Thanks again Humphrey & Co...
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Dec 11,2019
Dec 11,2019
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Thank you to Aysha for being so helpful and attending to all our requirements. If your looking for a reliable and trustworthy estate agent then Aysha is who you should request for. Again thank you for all your help and speedy Service we are so ...
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Nov 25,2019
Nov 25,2019
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It was the best renting experience I have ever had in my entire life. I am very happy to recommend this agency. Mr Marcus its a very professional , helpfull agent. He answered all my questions without any hesitation. The whole renting process was something enjoyable ...
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Nov 07,2019
Nov 07,2019
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The service provided by Darren and his team was 1st class from beginning to end. Would recommend using Himphrey & Co to anyone that requires property services....
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Sep 30,2019
Sep 30,2019
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Great service !
The Agency and the agent made everything run very smoothly for myself and my family.
I would highly recommend it 10/10....
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Aug 19,2019
Aug 19,2019
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Humphrey & Co Estates provided the very best service I have experienced in my many years of using letting agents to find me suitable accommodation. They are amenable, efficient and I really felt that they cared about my concerns, requirements and queries throughout the process, which, ...
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Jul 08,2019
Jul 08,2019
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I have rented out a studio flat. Humphrey and Co has been very helpful. Wouldn’t hesitate to use them again in the future
Thank you...
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Jun 27,2019
Jun 27,2019
1
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Extremely helpful and patient! Needed a family home asap and had been unsuccessful with other agents till i had came across aysha at Humphrey and co thank you again!!...
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Jun 27,2019
Jun 27,2019
1
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Amazing service, so friendly and professional all of my questions were answered, very happy customer :). Looking forward to sell my flat with the help of Ayse....
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Jun 26,2019
Jun 26,2019
1
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Darren recently helped us rent a property and was an absolute dream to work with from start to finish - so professional and thorough, always going above and beyond at each stage to make sure we had all the information we needed. Always courteous, and ...
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Mar 02,2019
Mar 02,2019
3
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very annoyed and stressed with their services and they gave me too much stress with my 2 kids i suffered....
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Comment on agent fees
very very stressful
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Sep 10,2018
Sep 10,2018
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Been using Humphrey & Co for many years, always very helpful and go above and beyond the service you require. Have recommended them several times and will continue to do so....
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Comment on agent fees
Not aware of competitors costs but happy with the service i have received.
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Sep 04,2018
Sep 04,2018
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Darren is a true credit to this company. Communication was amazing and Darren actually goes beyond his duties to make sure that things are facilitated and everything runs smoothly. A considerate and dedicated hard worker, he makes sure every call you make is returned and ...
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Comment on agent fees
Great
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Sep 03,2018
Sep 03,2018
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We have been very happy with Darren and Aneta. both of them were very swift in their responses and resolved many issues. We have also received good rental income which is always pleasing....
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Agent fee was good as I have noticed that its less then other agents and service is very good.
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Aug 31,2018
Aug 31,2018
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Dealt with problem tennacy and neighborhood in a very good and professional manner and supported us the land lord in everyway that they could. Every time we spoke to Darren and Anita, they were both very helpful....
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Good
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Aug 31,2018
Aug 31,2018
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I have relied on Humphrey & Co Estates for several years. They have provided a dedicated and professional service, taking the hassle out of being a landlord. I would not hesitate to recommend them for property management....
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Comment on agent fees
Very good, competitive fees
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Aug 31,2018
Aug 31,2018
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Due to a difference with a previous agency, I swapped agencies and i wished i had done this earlier! Darren was completely open and honest with the service they could provide and what needed to be done the flat to sell or rent during a ...
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Comment on agent fees
The fees are completely acceptable.
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Aug 31,2018
Aug 31,2018
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Malachi was very helpful when I was looking for our accommodation. He booked me to view our flat and when I was unhappy about what I've viewed that day, he re-assured me that he will find a new property for me. Although I wasn't able ...
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I am quite happy with the services we've got. Thank you for the team.
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Aug 31,2018
Aug 31,2018
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Aneta is always very efficient and helpful and keeps in regular contact when needed. I would recommend her and the Humphrey team to everyone...
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Good
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Aug 31,2018
Aug 31,2018
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I have been doing business with Humphrey & Co Estates for over 5 years. They have done an excellent job in managing my property. I do believe they have my best interest at heart as well ensuring the clients (tenants) are happy with the property. They keep ...
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good
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Aug 29,2018
Aug 29,2018
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Darren has rented a few properties for me. My experience of Darren is that he is very efficient, keeps me in the loop at all times and is very diligent in trying to re-rent my properties prior to the end of the lease. I would ...
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Aug 23,2018
Aug 23,2018
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I have rented out all my properties through Humphrey and Co Estate agents. They provide excellent services and are very professional. I would highly recommend them for any landlord....
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Aug 22,2018
Aug 22,2018
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I dealt with Malachi Robinson at Humphrey and Co, I found him to be warm, knowledgeable and friendly. He gave me honest advice in relation to the current market and was prompt in returning my calls throughout the process of my commercial property lease.
Humphrey ...
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Good
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Aug 21,2018
Aug 21,2018
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Darren is one of the best estate agents I ever had to deal.
Honest, punctual,professional and friendly!
The atmosphere at the Agency is so familiar and so nice.
I would recommend 100%....
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Comment on agent fees
I think the Agents fee are normal.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Humphrey & Co Estates’ complaints procedure;
1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or [email protected].
2. The complaint will be acknowledged within 3 working days.
3. Branch investigation takes place.
4. Formal written outcome of branch investigation will be sent back within 15 working days.
5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.
6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or [email protected].
7. Review of complaint will take place.
8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.
9. Internal complaints process concluded.
10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).
11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Last updated at 9:19 AM 01/08/2022 by allAgents
1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or [email protected].
2. The complaint will be acknowledged within 3 working days.
3. Branch investigation takes place.
4. Formal written outcome of branch investigation will be sent back within 15 working days.
5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.
6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or [email protected].
7. Review of complaint will take place.
8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.
9. Internal complaints process concluded.
10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).
11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Best Letting Agent in E17 
