Humphrey & Co Estates
4.7/5, 63 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction



Property Features

Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are ... show more Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full property management.

Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.

Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £160,000 £595,000
Lettings 95% 91% £1,000 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 0 21 4 6 0 6 0 6 1
Areas covered
  • E17
  • E4
  • E10
  • N17
  • E11
  • N16
  • E4
  • E12
  • E9
  • E8
  • E7
  • E6
  • E5
Address

125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS
Images & Videos

“Amazing experience !...”

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Mar 02,2022
Minithumbup
Darren
Adnaan
By: 'Sabine'
Mar 02,2022
0 people found
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The team was very kind and helpful throughout the whole process. Highly recommend. Very professional and experienced team! Well done!...
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“5 Star Service...”

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Jan 20,2022
Minithumbup
Darren
Adnaan
By: 'Jeffray'
Jan 20,2022
0 people found
this helpful
Worked with Darren a couple of times. I bought and sold the same property using his services. Has been really professional every single time. Will work with him again in the future!...
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“The thought of moving was very stressful for ......”

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Dec 15,2021
Minithumbup
Darren
By: 'Elena'
Dec 15,2021
0 people found
this helpful
The thought of moving was very stressful for me but luckily Darren understand what me and my cousin are looking for and make everything so easy and smooth. Our experience with Humphrey&co was a pleasure. Very polite and helpful people!...
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“Excellent service...”

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Nov 03,2021
Minithumbup
Darren
By: 'Wojtek'
Nov 03,2021
0 people found
this helpful
Excellent service, great communication. Darren was brilliant from our first viewing, very helpful and supportive. He made the process of renting the property very easy....
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“Daren is very kind person. Everything was per......”

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Nov 03,2021
Minithumbdown
Darren
By: 'Daren Marcus'
Nov 03,2021
0 people found
this helpful
Daren is very kind person. Everything was perfect and professional , on time. We really enjoy new flat. I can recommend this agency....
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“Review for the best agency in town. I have re......”

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Oct 24,2021
Minithumbup
By: 'Marian Lupu'
Oct 24,2021
0 people found
this helpful
Review for the best agency in town. I have recently purchased a house trough Humphries estate agency. The contact person was Bill Humphries who was above and beyond by helping and advising regarding the whole process of buying a house. He was really helpful by ...
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“Courteous, Professional and Knowledgeable. T......”

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Oct 16,2021
Minithumbup
Darren
By: 'Family Lettings'
Oct 16,2021
0 people found
this helpful
Courteous, Professional and Knowledgeable. Took the time to explain issues we were not aware of and ensured the best price was obtained. Communication was outstanding and rapid....
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“Great Service...”

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Oct 01,2021
Minithumbup
Darren
Aneta
By: 'Anish'
Oct 01,2021
0 people found
this helpful
I have used Humphrey & Co Estates for 10 years as my lettings management agent, always professional and great service, and find good tenants who pay the market rates or better....
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“Excellent letting agents, Darren Marcus the m......”

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Apr 28,2021
Minithumbup
Darren
By: 'Mitin'
Apr 28,2021
0 people found
this helpful
Excellent letting agents, Darren Marcus the manager has been looking after my property for more than 5 years. I live abroad and feel my property is in good hands so I rarely have any concerns. Never had any problem with the management service and I can ...
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“Good letting agent based in East London. We rented some ......”

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Mar 05,2021
Minithumbup
By: 'Carmelo'
Mar 05,2021
1 people found
this helpful
Good letting agent based in East London. We rented some properties in various areas of London from them during the course of the last 5 years....
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“Praise where praise is due. This will be the ......”

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Jan 28,2021
Minithumbup
Darren
Aneta
By: 'Alex Smith'
Jan 28,2021
0 people found
this helpful
Praise where praise is due. This will be the second time I've let through Humphrey and Co and again, the experience has been excellent, securing tenants quickly and efficiently. Darren and Aneta are always brilliantly responsive to questions, not just during the let phase, but ...
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“Darren and his amazing team were so helpful, ......”

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Nov 13,2020
Minithumbup
Darren
By: 'Andy'
Nov 13,2020
1 people found
this helpful
Darren and his amazing team were so helpful, so polite, so professional, warm and friendly. They all gave exceptional service and went the extra mile us. Thank you Darren, Aisha, Sonia and Aneta, you are all stars. Darren your team are a real asset to ...
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“The best team the best agency the best people......”

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Nov 13,2020
Minithumbup
By: 'Andrei'
Nov 13,2020
0 people found
this helpful
The best team the best agency the best people what I meet ever they help you with everything they tell you all what you need!...
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“Excellent & professional experience...”

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Sep 28,2020
Minithumbup
Darren
Aneta
By: 'George'
Sep 28,2020
0 people found
this helpful
Since contacting the agents for a viewing to our move-in date and beyond, everything has been clearly communicated and professional - including good advice on how to best proceed with our application at the time. Very happy!...
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“Best agency ever !!! So quick so amazing staf......”

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Sep 22,2020
Minithumbup
Darren
Ayse
By: 'Iuliana'
Sep 22,2020
0 people found
this helpful
Best agency ever !!! So quick so amazing staff all online a really good agency Darren is a diamond ? he help us a lot really nice person and I am so happy I meet him and Aysha a really good agent she promise she will help ...
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“Worst estate agent gold medal...”

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Sep 08,2020
Minithumbdown
By: 'Minister'
Sep 08,2020
1 people found
this helpful
I rented through Humphreys for about 3 years. They were nowhere to be seen when repairs were needed. Kept promising to sort things out but I had to keep badgering the landlord, who claimed Humphreys were just not delivering, and kept pushing us to drop them ...
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By: Humphrey & Co
Sep 11, 2020
View all comments (1)
We responded to all reported repairs in a timely manner and always acknowledged correspondence within 24 hours if the matter was an emergency and 48 hours if none urgent. In order to complete any repairs required authorisation can be required by the Landlord which was the case in this particular case. The Landlord has never advised us she we are not delivering and also provided us with positive feedback. If the Landlord was not happy with our management service we have a 14 day notice pe ...

“They are super reliable and very fast in givi......”

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Aug 24,2020
Minithumbup
Darren
By: 'Iulian'
Aug 24,2020
0 people found
this helpful
They are super reliable and very fast in giving you support in what ever you need. Best experience ever. I was very happy of how fast they give me the flat....
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“Would have given nought, I read all the prais......”

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Aug 11,2020
Minithumbdown
Darren
By: 'Audrey'
Aug 11,2020
2 people found
this helpful
Would have given nought, I read all the praise of Darren I suspect written by Darren, I was advised to email him regarding an incident concerning some new tenants behaviour I have been totally ignored as was a couple more of my neighbours, not impressed ...
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“Darren is an amazing agent who is very attent......”

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Jun 22,2020
Minithumbup
Darren
By: 'Shan'
Jun 22,2020
0 people found
this helpful
Darren is an amazing agent who is very attentive! He guided me through the very lengthy process of buying my very first home. He made me feel comfortable and happy that I'm in good hands. He understood all my problems & fulfilled all my wishes which ...
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“Used Humphrey & Co to sell my house and dealt......”

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Jun 13,2020
Minithumbup
Darren
By: 'John'
Jun 13,2020
0 people found
this helpful
Used Humphrey & Co to sell my house and dealt with Darren who guided me through the process with great knowledge of the industry which was needed as the sake became complicated being a leasehold property. Thanks again Humphrey & Co...
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“Fantastic service...”

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Dec 11,2019
Minithumbup
Ayse
By: 'S'
Dec 11,2019
0 people found
this helpful
Thank you to Aysha for being so helpful and attending to all our requirements. If your looking for a reliable and trustworthy estate agent then Aysha is who you should request for. Again thank you for all your help and speedy Service we are so ...
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“It was the best renting experience I have eve......”

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Nov 25,2019
Minithumbup
Darren
By: 'Mirela'
Nov 25,2019
0 people found
this helpful
It was the best renting experience I have ever had in my entire life. I am very happy to recommend this agency. Mr Marcus its a very professional , helpfull agent. He answered all my questions without any hesitation. The whole renting process was something enjoyable ...
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“The service provided by Darren and his team w......”

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Nov 07,2019
Minithumbup
Aneta
By: 'Denisa'
Nov 07,2019
0 people found
this helpful
The service provided by Darren and his team was 1st class from beginning to end. Would recommend using Himphrey & Co to anyone that requires property services....
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“Great service !The Agency and the agent mad......”

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Sep 30,2019
Minithumbup
By: 'Ewelina'
Sep 30,2019
0 people found
this helpful
Great service ! The Agency and the agent made everything run very smoothly for myself and my family. I would highly recommend it 10/10....
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“Humphrey & Co Estates provided the very best ......”

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Aug 19,2019
Minithumbup
By: 'jojo'
Aug 19,2019
0 people found
this helpful
Humphrey & Co Estates provided the very best service I have experienced in my many years of using letting agents to find me suitable accommodation. They are amenable, efficient and I really felt that they cared about my concerns, requirements and queries throughout the process, which, ...
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“Professional...”

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Jul 08,2019
Minithumbup
By: 'Henrietta'
Jul 08,2019
0 people found
this helpful
I have rented out a studio flat. Humphrey and Co has been very helpful. Wouldn’t hesitate to use them again in the future Thank you...
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“Extremely helpful and patient! Needed a famil......”

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Jun 27,2019
Minithumbup
Ayse
By: 'Henry'
Jun 27,2019
1 people found
this helpful
Extremely helpful and patient! Needed a family home asap and had been unsuccessful with other agents till i had came across aysha at Humphrey and co thank you again!!...
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“Amazing service, so friendly and professional......”

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Jun 27,2019
Minithumbup
Ayse
By: 'Gee'
Jun 27,2019
1 people found
this helpful
Amazing service, so friendly and professional all of my questions were answered, very happy customer :). Looking forward to sell my flat with the help of Ayse....
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“5 Stars - Darren Marcus at Humphrey & Co Estates...”

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Jun 26,2019
Minithumbup
Darren
By: 'Alice'
Jun 26,2019
1 people found
this helpful
Darren recently helped us rent a property and was an absolute dream to work with from start to finish - so professional and thorough, always going above and beyond at each stage to make sure we had all the information we needed. Always courteous, and ...
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“highly stressful experience...”

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Mar 02,2019
Minithumbdown
Malachi
Darren
By: 'memoona'
Mar 02,2019
3 people found
this helpful
very annoyed and stressed with their services and they gave me too much stress with my 2 kids i suffered....
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Comment on agent fees
very very stressful
Was this helpful? Yes
No image available Darren
(44)
No image available Aneta
(17)
No image available Ayse
(4)
No image available Adnaan
No image available Malachi
(4)
No image available Larisa
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Humphrey & Co Estates’ complaints procedure;

1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or [email protected]

2. The complaint will be acknowledged within 3 working days.

3. Branch investigation takes place.

4. Formal written outcome of branch investigation will be sent back within 15 working days.

5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.

6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or [email protected]

7. Review of complaint will take place.

8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.

9. Internal complaints process concluded.

10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).

11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Last updated at 10:43 AM 01/11/2018 by Darren Marcus

Awards won by Humphrey & Co Estates

Individual Branch Awards

London, E17


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Humphrey & Co Estates