100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction
Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are ...
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Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full property management.
Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.
Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.
Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.
...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards
Latest Reviews
View all Reviews 63
20th Jan 2022
reviewed by 'Jeffray'
15th Dec 2021
reviewed by 'Elena'
3rd Nov 2021
reviewed by 'Daren Marcus'
24th Oct 2021
reviewed by 'Marian Lupu'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £160,000 | £595,000 |
| Lettings | 95% | 91% | £1,000 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 19 | 0 | 21 | 4 | 6 | 0 | 6 | 0 | 6 | 1 |
Areas covered
- E17
- E4
- E10
- N17
- E11
- N16
- E4
- E12
- E9
- E8
- E7
- E6
- E5
Address
125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
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Mar 02,2022
Mar 02,2022
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The team was very kind and helpful throughout the whole process. Highly recommend. Very professional and experienced team! Well done!...
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Jan 20,2022
Jan 20,2022
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Worked with Darren a couple of times. I bought and sold the same property using his services. Has been really professional every single time. Will work with him again in the future!...
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Dec 15,2021
Dec 15,2021
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The thought of moving was very stressful for me but luckily Darren understand what me and my cousin are looking for and make everything so easy and smooth.
Our experience with Humphrey&co was a pleasure. Very polite and helpful people!...
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Nov 03,2021
Nov 03,2021
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Excellent service, great communication. Darren was brilliant from our first viewing, very helpful and supportive. He made the process of renting the property very easy....
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Nov 03,2021
Nov 03,2021
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Daren is very kind person. Everything was perfect and professional , on time. We really enjoy new flat. I can recommend this agency....
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Oct 24,2021
Oct 24,2021
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Review for the best agency in town. I have recently purchased a house trough Humphries estate agency. The contact person was Bill Humphries who was above and beyond by helping and advising regarding the whole process of buying a house. He was really helpful by ...
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Oct 16,2021
Oct 16,2021
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Courteous, Professional and Knowledgeable.
Took the time to explain issues we were not aware of and ensured the best price was obtained.
Communication was outstanding and rapid....
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Oct 01,2021
Oct 01,2021
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I have used Humphrey & Co Estates for 10 years as my lettings management agent, always professional and great service, and find good tenants who pay the market rates or better....
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Apr 28,2021
Apr 28,2021
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Excellent letting agents, Darren Marcus the manager has been looking after my property for more than 5 years. I live abroad and feel my property is in good hands so I rarely have any concerns. Never had any problem with the management service and I can ...
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Mar 05,2021
Mar 05,2021
1
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Good letting agent based in East London. We rented some properties in various areas of London from them during the course of the last 5 years....
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Jan 28,2021
Jan 28,2021
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Praise where praise is due. This will be the second time I've let through Humphrey and Co and again, the experience has been excellent, securing tenants quickly and efficiently. Darren and Aneta are always brilliantly responsive to questions, not just during the let phase, but ...
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Nov 13,2020
Nov 13,2020
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Darren and his amazing team were so helpful, so polite, so professional, warm and friendly.
They all gave exceptional service and went the extra mile us.
Thank you Darren, Aisha, Sonia and Aneta, you are all stars.
Darren your team are a real asset to ...
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Nov 13,2020
Nov 13,2020
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The best team the best agency the best people what I meet ever they help you with everything they tell you all what you need!...
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Sep 28,2020
Sep 28,2020
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Since contacting the agents for a viewing to our move-in date and beyond, everything has been clearly communicated and professional - including good advice on how to best proceed with our application at the time. Very happy!...
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Sep 22,2020
Sep 22,2020
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Best agency ever !!! So quick so amazing staff all online a really good agency Darren is a diamond ? he help us a lot really nice person and I am so happy I meet him and Aysha a really good agent she promise she will help ...
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Sep 08,2020
Sep 08,2020
1
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I rented through Humphreys for about 3 years. They were nowhere to be seen when repairs were needed. Kept promising to sort things out but I had to keep badgering the landlord, who claimed Humphreys were just not delivering, and kept pushing us to drop them ...
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Sep 11, 2020
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We responded to all reported repairs in a timely manner and always acknowledged correspondence within 24 hours if the matter was an emergency and 48 hours if none urgent.
In order to complete any repairs required authorisation can be required by the Landlord which was the case in this particular case. The Landlord has never advised us she we are not delivering and also provided us with positive feedback.
If the Landlord was not happy with our management service we have a 14 day notice pe ...
Aug 24,2020
Aug 24,2020
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They are super reliable and very fast in giving you support in what ever you need. Best experience ever. I was very happy of how fast they give me the flat....
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Aug 11,2020
Aug 11,2020
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Would have given nought, I read all the praise of Darren I suspect written by Darren, I was advised to email him regarding an incident concerning some new tenants behaviour I have been totally ignored as was a couple more of my neighbours, not impressed ...
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Jun 22,2020
Jun 22,2020
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Darren is an amazing agent who is very attentive! He guided me through the very lengthy process of buying my very first home. He made me feel comfortable and happy that I'm in good hands. He understood all my problems & fulfilled all my wishes which ...
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Jun 13,2020
Jun 13,2020
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Used Humphrey & Co to sell my house and dealt with Darren who guided me through the process with great knowledge of the industry which was needed as the sake became complicated being a leasehold property.
Thanks again Humphrey & Co...
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Dec 11,2019
Dec 11,2019
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Thank you to Aysha for being so helpful and attending to all our requirements. If your looking for a reliable and trustworthy estate agent then Aysha is who you should request for. Again thank you for all your help and speedy Service we are so ...
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Nov 25,2019
Nov 25,2019
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It was the best renting experience I have ever had in my entire life. I am very happy to recommend this agency. Mr Marcus its a very professional , helpfull agent. He answered all my questions without any hesitation. The whole renting process was something enjoyable ...
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Nov 07,2019
Nov 07,2019
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The service provided by Darren and his team was 1st class from beginning to end. Would recommend using Himphrey & Co to anyone that requires property services....
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Sep 30,2019
Sep 30,2019
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Great service !
The Agency and the agent made everything run very smoothly for myself and my family.
I would highly recommend it 10/10....
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Aug 19,2019
Aug 19,2019
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Humphrey & Co Estates provided the very best service I have experienced in my many years of using letting agents to find me suitable accommodation. They are amenable, efficient and I really felt that they cared about my concerns, requirements and queries throughout the process, which, ...
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Jul 08,2019
Jul 08,2019
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I have rented out a studio flat. Humphrey and Co has been very helpful. Wouldn’t hesitate to use them again in the future
Thank you...
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Jun 27,2019
Jun 27,2019
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Extremely helpful and patient! Needed a family home asap and had been unsuccessful with other agents till i had came across aysha at Humphrey and co thank you again!!...
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Jun 27,2019
Jun 27,2019
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Amazing service, so friendly and professional all of my questions were answered, very happy customer :). Looking forward to sell my flat with the help of Ayse....
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Jun 26,2019
Jun 26,2019
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Darren recently helped us rent a property and was an absolute dream to work with from start to finish - so professional and thorough, always going above and beyond at each stage to make sure we had all the information we needed. Always courteous, and ...
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Mar 02,2019
Mar 02,2019
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very annoyed and stressed with their services and they gave me too much stress with my 2 kids i suffered....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Humphrey & Co Estates’ complaints procedure;
1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or [email protected]
2. The complaint will be acknowledged within 3 working days.
3. Branch investigation takes place.
4. Formal written outcome of branch investigation will be sent back within 15 working days.
5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.
6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or [email protected]
7. Review of complaint will take place.
8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.
9. Internal complaints process concluded.
10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).
11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Last updated at 10:43 AM 01/11/2018 by Darren Marcus
1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or [email protected]
2. The complaint will be acknowledged within 3 working days.
3. Branch investigation takes place.
4. Formal written outcome of branch investigation will be sent back within 15 working days.
5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.
6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or [email protected]
7. Review of complaint will take place.
8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.
9. Internal complaints process concluded.
10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).
11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Best Letting Agent in E17 
