Humphrey & Co Estates
4.7/5, 40 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
90% lettings fee satisfaction
Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are ... show more Established estate agents with hand selected consultants with years of experience across London. In order to provide a customer-focused approach to residential property, which is built on trust. We put customer satisfaction before commission. We are a modern, enthusiastic and vibrant company. Our unique team who identify your needs, are excellent communicators, and have a strong work ethic. Humphrey & Co offer services to landlords and vendors ranging from tenant introduction, selling to full property management.

Embracing innovation, change and constantly challenging tradition as we believe in improving the property industry. We do business with a fresh perspective in order to give you the results you need. We are happy to provide short-term solutions, but ultimately we’re here to build long-term relationships.

Humphrey & Co is a member of The Property Ombudsman and complies with the Tenancy Deposit Protection Scheme so you can be assured of our professionalism and integrity. We focus on combining revolutionary technology, together with good old-fashioned customer service with a smile to gain results, no gimmicks involved.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £160,000 £595,000
Lettings 94% 90% £1,000 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 12 2 4 0 3 0 4 0
Areas covered
  • E17
  • E4
  • E10
  • N17
  • E11
  • N16
  • E4
  • E12
  • E9
  • E8
  • E7
  • E6
  • E5
Address

125 Hoe Street
Walthamstow,London
Greater London
E17 4RX
020 8521 0755

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Great service !The Agency and the agent mad......”

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Sep 30,2019
Minithumbup
By: 'Ewelina antoniewska'
Sep 30,2019
0 people found
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Great service ! The Agency and the agent made everything run very smoothly for myself and my family. I would highly recommend it 10/10....
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“Professional...”

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Jul 08,2019
Minithumbup
By: 'Henrietta Ladnai'
Jul 08,2019
0 people found
this helpful
I have rented out a studio flat. Humphrey and Co has been very helpful. Wouldn’t hesitate to use them again in the future Thank you...
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“Extremely helpful and patient! Needed a famil......”

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Jun 27,2019
Minithumbup
Ayse
By: 'Henry anderson'
Jun 27,2019
1 people found
this helpful
Extremely helpful and patient! Needed a family home asap and had been unsuccessful with other agents till i had came across aysha at Humphrey and co thank you again!!...
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“Amazing service, so friendly and professional......”

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Jun 27,2019
Minithumbup
Ayse
By: 'Gee'
Jun 27,2019
1 people found
this helpful
Amazing service, so friendly and professional all of my questions were answered, very happy customer :). Looking forward to sell my flat with the help of Ayse....
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“5 Stars - Darren Marcus at Humphrey & Co Estates...”

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Jun 26,2019
Minithumbup
By: 'Alice Richards'
Jun 26,2019
1 people found
this helpful
Darren recently helped us rent a property and was an absolute dream to work with from start to finish - so professional and thorough, always going above and beyond at each stage to make sure we had all the information we needed. Always courteous, and ...
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“highly stressful experience...”

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Mar 02,2019
Minithumbdown
Malachi
Darren
By: 'memoona asghar'
Mar 02,2019
0 people found
this helpful
very annoyed and stressed with their services and they gave me too much stress with my 2 kids i suffered....
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Comment on agent fees
very very stressful
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“A good company with nice helpful staff...”

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Sep 10,2018
Minithumbup
Darren
By: 'Debby'
Sep 10,2018
0 people found
this helpful
Been using Humphrey & Co for many years, always very helpful and go above and beyond the service you require. Have recommended them several times and will continue to do so....
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Comment on agent fees
Not aware of competitors costs but happy with the service i have received.
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“OUTSTANDING SERVICE...”

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Sep 04,2018
Minithumbup
Darren
By: 'Ms. S. U'
Sep 04,2018
0 people found
this helpful
Darren is a true credit to this company. Communication was amazing and Darren actually goes beyond his duties to make sure that things are facilitated and everything runs smoothly. A considerate and dedicated hard worker, he makes sure every call you make is returned and ...
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Comment on agent fees
Great
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“Very happy with the service and rental income...”

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Sep 03,2018
Minithumbup
Aneta
Darren
By: 'Raheel Khan'
Sep 03,2018
0 people found
this helpful
We have been very happy with Darren and Aneta. both of them were very swift in their responses and resolved many issues. We have also received good rental income which is always pleasing....
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Comment on agent fees
Agent fee was good as I have noticed that its less then other agents and service is very good.
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“Delt with difficult tenant and neighborhood well....”

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Aug 31,2018
Minithumbup
Aneta
Darren
By: 'Excellent'
Aug 31,2018
0 people found
this helpful
Dealt with problem tennacy and neighborhood in a very good and professional manner and supported us the land lord in everyway that they could. Every time we spoke to Darren and Anita, they were both very helpful....
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Comment on agent fees
Good
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“Attentive, proactive and dedicated...”

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Aug 31,2018
Minithumbup
Darren
Aneta
By: 'Hitesh M'
Aug 31,2018
0 people found
this helpful
I have relied on Humphrey & Co Estates for several years. They have provided a dedicated and professional service, taking the hassle out of being a landlord. I would not hesitate to recommend them for property management....
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Comment on agent fees
Very good, competitive fees
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“Relieved Landlord...”

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Aug 31,2018
Minithumbup
Darren
By: 'Raquel'
Aug 31,2018
0 people found
this helpful
Due to a difference with a previous agency, I swapped agencies and i wished i had done this earlier! Darren was completely open and honest with the service they could provide and what needed to be done the flat to sell or rent during a ...
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Comment on agent fees
The fees are completely acceptable.
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“Person Centred Agent...”

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Aug 31,2018
Minithumbup
Darren
Malachi
By: 'Windel'
Aug 31,2018
0 people found
this helpful
Malachi was very helpful when I was looking for our accommodation. He booked me to view our flat and when I was unhappy about what I've viewed that day, he re-assured me that he will find a new property for me. Although I wasn't able ...
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Comment on agent fees
I am quite happy with the services we've got. Thank you for the team.
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“Helpful and efficient...”

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Aug 31,2018
Minithumbup
Aneta
By: 'A Green'
Aug 31,2018
0 people found
this helpful
Aneta is always very efficient and helpful and keeps in regular contact when needed. I would recommend her and the Humphrey team to everyone...
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Comment on agent fees
Good
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“Landlord...”

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Aug 31,2018
Minithumbup
Aneta
Darren
By: 'B Lawrence'
Aug 31,2018
0 people found
this helpful
I have been doing business with Humphrey & Co Estates for over 5 years. They have done an excellent job in managing my property. I do believe they have my best interest at heart as well ensuring the clients (tenants) are happy with the property. They keep ...
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Comment on agent fees
good
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“Very professional and would definitely recommend...”

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Aug 29,2018
Minithumbup
Darren
By: 'Claire'
Aug 29,2018
0 people found
this helpful
Darren has rented a few properties for me. My experience of Darren is that he is very efficient, keeps me in the loop at all times and is very diligent in trying to re-rent my properties prior to the end of the lease. I would ...
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“Excellent service and very professional...”

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Aug 23,2018
Minithumbup
Darren
Aneta
By: 'Jonathan'
Aug 23,2018
0 people found
this helpful
I have rented out all my properties through Humphrey and Co Estate agents. They provide excellent services and are very professional. I would highly recommend them for any landlord....
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“A1!!...”

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Aug 22,2018
Minithumbup
Malachi
By: 'Jake Toppin'
Aug 22,2018
0 people found
this helpful
I dealt with Malachi Robinson at Humphrey and Co, I found him to be warm, knowledgeable and friendly. He gave me honest advice in relation to the current market and was prompt in returning my calls throughout the process of my commercial property lease. Humphrey ...
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Comment on agent fees
Good
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“Amazing experience...”

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Aug 21,2018
Minithumbup
Darren
Aneta
By: 'Evisa'
Aug 21,2018
0 people found
this helpful
Darren is one of the best estate agents I ever had to deal. Honest, punctual,professional and friendly! The atmosphere at the Agency is so familiar and so nice. I would recommend 100%....
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Comment on agent fees
I think the Agents fee are normal.
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“Best agent ever! Very friendly and polite....”

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Aug 17,2018
Minithumbup
Darren
Malachi
By: 'Romulus Maziliu'
Aug 17,2018
0 people found
this helpful
Best agent ever! He is very friendly and polite. Appointments was made fast and he came at property in time. Very professional! I am recommending him if you are looking for a place to rent....
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“Excellent Agency...”

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Aug 09,2018
Minithumbup
Darren
By: 'Silvia Genova'
Aug 09,2018
0 people found
this helpful
Who chooses this agency will not regret. People are very kind and work in the interest of their clients without any additional fees and commissions. If we have to look for a property again, we will still choose their without thinking....
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Comment on agent fees
Good
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“Excellant service...”

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Jun 26,2018
Minithumbup
Aneta
Darren
By: 'Anne Sebastian'
Jun 26,2018
0 people found
this helpful
Very Professional, helpfull,selected excellant tenent with good reference and reliable tenant who looked after the pŕoperty.The staffprovident excellant service....
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Comment on agent fees
Good and reasonable
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“I use this estate agent for my various properties. He ......”

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Feb 17,2018
Minithumbup
Darren
Aneta
By: 'Akmirza'
Feb 17,2018
0 people found
this helpful
I use this estate agent for my various properties. He is extremely professional and honest in his management and immediately seeks to rectify any issues I have with them. I have used them for many years and I would recommend them to anyone who is ...
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Comment on agent fees
His fees are very reasonable for the area.
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“I have just bought my house through Darren Marcus and ......”

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Nov 08,2017
Minithumbup
Darren
By: 'Caroline'
Nov 08,2017
0 people found
this helpful
I have just bought my house through Darren Marcus and I actually don't think it would have happened without his help. He dealt with solicitors who were not moving very fast and was my complete reassurance that the sale would happen. Even until the last ...
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“They are great agent employees I have worked with And ......”

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Oct 21,2017
Minithumbup
Darren
Aneta
By: 'Bayo'
Oct 21,2017
0 people found
this helpful
They are great agent employees I have worked with And i have been so pleased with the level of professionalism...
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Comment on agent fees
Very fair
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“An agent who has the understanding and true customer care .......”

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Sep 26,2016
Minithumbup
Darren
By: 'Nasi'
Sep 26,2016
1 people found
this helpful
An agent who has the understanding and true customer care .The experience I had made the sale of my property achieve results.Very inforamative , different approach from other agents and kept up to date with details of evens as they unfolded. Even at a point ...
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Comment on agent fees
Fees was reasonable as compared to other Agents fees
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“Very informative, lots of knowledge of the industry. Sold my ......”

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Apr 29,2016
Minithumbup
By: 'Tom Evans'
Apr 29,2016
0 people found
this helpful
Very informative, lots of knowledge of the industry. Sold my property for me very quickly for top money. Also rented out my BTL and got me splendid tenants very efficiently with great customer services throughout the process....
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Comment on agent fees
Fee's were reasonable.
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“A very positive, well organized and loyal agent. Good professional ......”

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Jan 25,2016
Minithumbup
By: 'ZA'
Jan 25,2016
0 people found
this helpful
A very positive, well organized and loyal agent. Good professional and person. Very accurate in his work. I would definitely recommend Gokhan Evlat as an agent and would address him in future as well....
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“This was the first property I have rented in the ......”

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Aug 11,2015
Minithumbup
Darren
Aneta
By: 'Gayana'
Aug 11,2015
0 people found
this helpful
This was the first property I have rented in the UK, and the experience I had at Humphrey & Co Estates was excellent. I worked with Darren Marcus, who was extremely professional, helpful, and transparent along the way. Darren maintained reliable communication, was always efficient and ...
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“Upon discussing the matters, Gokhan informed me of many positive ......”

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Jul 28,2015
Minithumbup
Darren
By: 'Bhasmank'
Jul 28,2015
0 people found
this helpful
Upon discussing the matters, Gokhan informed me of many positive things that his company does differently. None or rather not many transpired in the subsequent paperwork. However, after speaking to his manager, I have now been assured that all that was discussed will be in ...
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Comment on agent fees
This is not for me to comment upon as I am only a non-profit making individual helping my friend to let his property. Fees is up to him to agree/disagree In addition, the T&C are too long for me to read as I am only a go-between. Whilst it will not allow me to proceed to Submit Review without ticking this box, I very strongly inform you that I am NOT agreeing to any T&C herein. Only, what is mentioned herein is true to the last word and I shall not be bound by any of the T&C rules. The only part I agree within this paragraph is: I also confirm this review is based on my direct experience with the agent, and is truthful, honest and fair.
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No image available Darren
(26)
No image available Aneta
(13)
No image available Ayse
(2)
No image available Malachi
(4)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Humphrey & Co Estates’ complaints procedure;

1. Complaint to be made in writing in writing via email or post: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

2. The complaint will be acknowledged within 3 working days.

3. Branch investigation takes place.

4. Formal written outcome of branch investigation will be sent back within 15 working days.

5. If longer is required, written notification will be sent with an explanation and indication of timescale. The outcome will be sent within this timescale.

6. If you remain dissatisfied written explanation must be sent to: 125 Hoe Street, London, E17 4RX or info@humphreyandcoestates.com.

7. Review of complaint will take place.

8. Written statement - expressing the final viewpoint from Humphrey & Co Estates, including any offer made which will be sent within 10 working days.

9. Internal complaints process concluded.

10. If Humphrey & Co Estates has been dealing with your complaint for eight weeks or more and it remains unresolved, then you may refer directly to The Property Ombudsman (TPO).

11. If you remain dissatisfied the complaint can now be referred to TPO within six months of this letter.
Last updated at 10:43 AM 01/11/2018 by Darren Marcus

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