Howsy
3.3/5, 68 reviews
54% recommended
93% lettings valuation accuracy
80% lettings fee satisfaction

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 80% £450 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 8 7 18 0 0 0 0 2 5
Areas covered
  • England
Address

27-33 Bethnal Green Road
London
Greater London
E1 6LA
03309991234

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
Property Redress Scheme
Latest Properties

No Properties

“As a management agent, Howsy are appalling. T......”

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May 05,2021
Minithumbdown
By: 'A Taylor'
May 05,2021
1 people found
this helpful
As a management agent, Howsy are appalling. They repeatedly forgot to conduct basic things like the gas safety check, leaving me personally legally exposed due to their incompetence. They were incredibly slow in getting repairs completed - even urgent ones. My tenants were driven to ...
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“Don’t rent from Howsy and don’t let them mana......”

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Apr 27,2021
Minithumbdown
By: 'Mrs G Hall'
Apr 27,2021
1 people found
this helpful
Don’t rent from Howsy and don’t let them manage your property. Everything that could go wrong has, from the initial completion of forms to set up the tenancy I was advised I would need to be named on the tenancy rather than guarantor ...
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“I couldn't be more appalled and disappointed ......”

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Apr 26,2021
Minithumbdown
By: 'Ruby Bater'
Apr 26,2021
1 people found
this helpful
I couldn't be more appalled and disappointed by the efficiency and lack of customer service provided by Howsy. We have had a an alarm repair pending for 7 weeks and a broken dishwasher for 6 weeks. Despite several phone calls of over 10 mins and multiple emails, we ...
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“I thought I’d leave a review as a tenant 3 mo......”

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Mar 14,2021
Minithumbup
By: 'Mark'
Mar 14,2021
0 people found
this helpful
I thought I’d leave a review as a tenant 3 months in. I read recent reviews here before we moved into our flat. I’m not sure how different thankfully our experience has been and we’ve entered this expecting something to go wrong. I ...
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“The worst company I have ever had the misfort......”

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Mar 08,2021
Minithumbdown
By: 'jon'
Mar 08,2021
2 people found
this helpful
The worst company I have ever had the misfortune of being involved with. Calls never answered Emails ignored. Not a single repair resolved during our time. They were so bad that the tenant finally moved out. Do yourself a favour and avoid these amateurs at ...
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By: Mark
Mar 14, 2021
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We just haven’t found this to be true, we have called multiple times. We nearly didn’t take a properly because of a review like this and we’ve been impressed so far ...

“Dreadful Disaster...”

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Feb 27,2021
Minithumbdown
By: 'James'
Feb 27,2021
2 people found
this helpful
I cant really say all the bad things about this outfit as I would finish up in jail. Suffice it to say that they are the most dreadful letting agents that I have ever had the misfortune to have experienced. They charge a fee of £45 ...
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“Worst experience of my life...”

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Feb 02,2021
Minithumbdown
By: 'Luke'
Feb 02,2021
4 people found
this helpful
What do Howsy and the Democratic People’s Republic of Korea have in common? That’s right - they’re both guilty of appalling crimes against humanity. We received our first inkling that all was not well in the run-up to signing our tenancy agreement. ...
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By: Lizzy Radcliffe
Feb 24, 2021
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It's sad to see it didn't work out for you Luke. I'm a landlord using Howsy and I've found them fantastic. However, landlords need to know you can't palm your properties off and expect all to be tickety boo. A 100% passive income is unrealsistic. I work hand in hand with howsy and this continual 2-way communication is the best result for tenants. I suspect Luke, it was the owner of the property who let Howsy down and Howsy were then on a backfoot to attempt to resolve your issues. Hopefully you' ...

“This is the worst agent I’ve ever used...”

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Jan 22,2021
Minithumbdown
By: 'Unhappy'
Jan 22,2021
4 people found
this helpful
This is the worst agent I’ve ever used and I’ve used really bad ones. They have entered the TT house illegally without tenants permission, spent hundreds of pounds of mine without permission, completely messed up end of tenancy (only held back £150 deposit then ...
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“As close to a scam as you can get, non-existent service...”

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Jan 18,2021
Minithumbdown
By: 'Lin'
Jan 18,2021
0 people found
this helpful
Waste of money - lack of transparency and no view of customers / products offering The business is just a mess. We wasted £159 to arrange an ERIC, emails many times to confirm a date. Then we got an email saying they have tried to come but ...
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“very good prompt service contacting the landl......”

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Dec 30,2020
Minithumbup
By: 'Nigel'
Dec 30,2020
0 people found
this helpful
very good prompt service contacting the landlord and overseeing a boiler/pipework issue. Jen was also involved and she was very good....
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“This is the worst agency I have ever dealt wi......”

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Oct 07,2020
Minithumbdown
By: 'Christina'
Oct 07,2020
2 people found
this helpful
This is the worst agency I have ever dealt with in my life. I was originally renting through a private landlord but for some reason they decided to sign up with Howsy. PLEASE AVOID AT ALL COSTS. We had so many issues in the flat ...
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“avoid this agency...”

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Sep 21,2020
Minithumbdown
By: 'Vlad'
Sep 21,2020
2 people found
this helpful
Terrible experience with this estate agent. Slow process, poor communication and lots of stress. For the first viewing they sent a third party to meet me. The guy had absolute no idea about the property but he assured me that everything it will be clean ...
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By: Ariadne
Jan 23, 2021
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Hi Vlad, we are facing the same problem with Howsy. Did you manage to resolve this? Would be great to get advice. Thanks ...

“In competent & unprofessional...”

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Sep 04,2020
Minithumbdown
By: 'JH'
Sep 04,2020
2 people found
this helpful
I wish I had read reviews online before I signed up with Howsy. They seem to focus on signing up new clients and, as soon as one signs up, they are left hanging there without further communication. This seems to the problem of their departments ...
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“The Worst Company. Ever....”

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Aug 26,2020
Minithumbdown
By: 'One'
Aug 26,2020
1 people found
this helpful
Would give 0 stars if possible. We have unfortunately been renting a property managed by Howsy for 2 years and they have displayed levels of incompetence that are unbelievable From providing 1 fob for building access between 3 people when we moved in, to taking 2 months to sort that ...
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By: Steven
Aug 31, 2020
View all comments (1)
Hi I am sorry that you have had a poor experience with Howsy I would love to be able to look into this further for you however I do not have enough information to find your details on our system. If you are able to provide additional information please send it to steven@howsy.com. Regards Steven ...

“Absolutely brilliant agency to deal with. We ......”

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Aug 24,2020
Minithumbdown
By: 'Azam'
Aug 24,2020
0 people found
this helpful
Absolutely brilliant agency to deal with. We have not had any problem at all. Every gets dealt with immediately and very professionaly....
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“The worst of the worst...”

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Aug 07,2020
Minithumbdown
By: 'David'
Aug 07,2020
5 people found
this helpful
Howsy really are the absolute worst agents I have ever had the misfortune of dealing with in nearly 12 years of renting in both London and Edinburgh. I'd far rather have had to deal with tenant fees than with them. They are consistently, laboriously, slow to ...
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“As a Renter, not a Landlord, Howsy are truly ......”

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Jul 24,2020
Minithumbdown
By: 'BC'
Jul 24,2020
6 people found
this helpful
As a Renter, not a Landlord, Howsy are truly terrible. We've only been in the property 3 weeks and have had numerous issues they refuse to solve. They changed the terms of the contract after agreeing it, they refused to get the landlord to replace the ...
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“I have previously found Howsy's service to be......”

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Jul 11,2020
Minithumbdown
By: 'Simon'
Jul 11,2020
0 people found
this helpful
I have previously found Howsy's service to be very hit-and-miss. There have been many instances where my emails to my dedicated property manager have not been replied to despite numerous follow-up emails, and even an attempt at raising a formal complaint was seemingly ignored. At ...
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“Howsy Review...”

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Jul 06,2020
Minithumbup
By: 'Barry'
Jul 06,2020
0 people found
this helpful
This was my first time using Howsy and i am overall very impressed with the service both in terms of value for money Vs traditional agents and how responsive the team have generally been. Jake who managed my account has done a good job of ...
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“I m new to Howsy and It was my first time of ......”

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Jul 06,2020
Minithumbup
By: 'Felicia'
Jul 06,2020
0 people found
this helpful
I m new to Howsy and It was my first time of using the chat service . Maricel was very helpful. I'm impressed by how quickly she dealt with my query. I am happy with the services I received from Howsy so far. Hopefully things will ...
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“Jake’s been really helpful and patient as it ......”

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Jul 04,2020
Minithumbup
By: 'Joanna'
Jul 04,2020
0 people found
this helpful
Jake’s been really helpful and patient as it has taken a while to get everything sorted through no fault of his! Jody...
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“Liezl answered my question iabout my new busi......”

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Jul 04,2020
Minithumbdown
By: 'Melanie'
Jul 04,2020
0 people found
this helpful
Liezl answered my question iabout my new business instantly, very helpful and polite. Many thanks Impressive out of hours service. Would definitely use again....
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“An estate agent of the future...”

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Jul 03,2020
Minithumbup
By: 'Matt'
Jul 03,2020
0 people found
this helpful
Howsy have saved us so much so much time, money and hassle, I would highly recommend using them. They automate so many things using technology that you wonder why traditionally estate agents haven’t been doing it for years....
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“Give them a try...”

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Jul 03,2020
Minithumbup
By: 'EMMA'
Jul 03,2020
1 people found
this helpful
After using possibly the worst agent known to man to look after my flat, I would definitely recommend HOWSY! They do what they say they will and have always gone above and beyond for me. The price is fab and I wouldn’t use anyone ...
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“Excellent customer service skills. Very infor......”

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Jul 03,2020
Minithumbup
By: 'Nina'
Jul 03,2020
0 people found
this helpful
Excellent customer service skills. Very informative and patient. Gave me all the info I needed. Thank you for your help!!!...
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“Leconte was really helpful, immediately grasp......”

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Jul 03,2020
Minithumbup
By: 'Mr'
Jul 03,2020
0 people found
this helpful
Leconte was really helpful, immediately grasped the situation and got straight on to tenants and sorted occupancy for the unexpected heating engineer visit saving me a trip to the property...
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“Very communicative and straight to the point,......”

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Jul 03,2020
Minithumbdown
By: 'Laura'
Jul 03,2020
0 people found
this helpful
Very communicative and straight to the point, helped me to find out the status of my current application for a new building. All worries disappeared! Thank you....
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“Good response and helpful staff who have mana......”

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Jul 02,2020
Minithumbup
By: 'David'
Jul 02,2020
0 people found
this helpful
Good response and helpful staff who have managed our property to a high standard. I can recommend the service to other landlords....
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“Have been with Howsy for 3 years.Compared to......”

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Jul 02,2020
Minithumbup
By: 'RK'
Jul 02,2020
0 people found
this helpful
Have been with Howsy for 3 years. Compared to where I started with them, things have improved considerably now. Happy to recommend!...
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“impressed so far...”

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Jul 02,2020
Minithumbup
By: 'Capt'
Jul 02,2020
0 people found
this helpful
I only give a four as its early days . Ive been very impressed with Jake our Concierge and the process has been pretty painless . Howsy found us tennants within about a week of going live in fact we had two straight away apply....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 5:14 PM 11/07/2019 by Calum Brannan

Awards won by Howsy

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