100% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local ...
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Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local sales and lettings market and by following the very best working practices.
Latest Reviews
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2nd May 2024
reviewed by 'james cole'
25th Apr 2024
reviewed by 'michael broome'
22nd Apr 2024
reviewed by 'Tahani'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £75,000 | £2,600,000 |
| Lettings | 95% | 97% | £380 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 38 | 2 | 84 | 9 | 84 | 0 | 44 | 4 | 9 | 3 |
Areas covered
- CO1
- Colchester
- CO2
- North Essex
- CO3
- CO4
- CO5
- CO6
- CO7
- CO8
- CO9
- CO11
Address
5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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May 19,2020
May 19,2020
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My partner and I have just purchased our first house together via Gallant Richardon. The whole team have been incredible from start to finish, nothing is ever too much hassle for them and you are always kept in the loop throughout the process with regular ...
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May 19, 2020
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Thank you for your kind review Amelia. We are pleased we could help through these difficult times. All the best in your new home. ...
May 06,2020
May 06,2020
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Gallant Richardson was fantastic. At any point they were reachable and very resourceful. They were able to answer questions I had quickly and accurately which I appreciated due to being a first time buyer....
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May 06, 2020
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Thank you for your kind review Cameron. Glad we could help and all the best in your new home. ...
Apr 16,2020
Apr 16,2020
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Moving home during the lockdown is stressful.
However huge praise to Gallant Richardson(Rachel Samson) for making sure that throughout the process, we were kept up to date and looked after every step of the way.
I am now settled into my new home and ...
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Apr 16, 2020
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Thank you for your kind review. It was our pleasure to help. These are extremely hard times for everyone and it is not possible to offer our normal service but we are trying to continue where we can. All the best in your new home. ...
Mar 29,2020
Mar 29,2020
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I cannot thank Gallant Richardson enough for the help and support they provided me whilst conducting my recent house purchase in Colchester.
In particular I would like to thank Craig who was always available to provide assistance and attended multiple viewings of the property with ...
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Mar 30, 2020
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Thank you for your kind review Paul. I will pass on to Andy, Craig and team. All the best in your new home. ...
Mar 28,2020
Mar 28,2020
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Brilliant service right from the start until whole process was completed. Really clear explanations & always kept updated. Professional but friendly....
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Mar 28, 2020
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Thank you for your kind review. All the best. ...
Mar 27,2020
Mar 27,2020
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Due to the Corona virus I needed to move into my flat very quickly and Gallant Richardson went above and beyond to make this happen. The whole team acted very quickly in a professional and friendly manner. During my search for a flat I did ...
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Mar 27, 2020
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Thank you for your kind review Helen. Glad we were able to help in these very worrying times. I hope you enjoy your new home and please keep safe and well. ...
Mar 17,2020
Mar 17,2020
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We cannot speak highly enough about the service we received from Craig and the team when purchasing our house , always helpful , informative and professional but with a friendly personal touch , so well done and thank you , gold star to Craig for all his help , Patrick ...
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Mar 17, 2020
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Thank you for your kind review. I will pass on your comments to Craig. We wish you all the best in your new home. ...
Feb 26,2020
Feb 26,2020
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A neighbour recommended Gallant Richardson to me and I am thrilled that I opted to use them. Craig fitted in with my times. He was professional, knowledgeable, gave me time face to face and on the phone. We had regular contact. He kept me up ...
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Feb 27, 2020
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Thank you for your kind review Philip. Pleased we were able to help. I will pass your comments on to the sales team. ...
Feb 13,2020
Feb 13,2020
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I have gone through the whole process of searching for a property to rent ,to securing one and then the process to leave a rental property.
I honestly couldn't wish for a better team in every area of my dealings with them every member of ...
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Feb 13, 2020
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Thank you for your kind review. We do work hard to provide a good service so good to hear you were happy. Many thanks. ...
Feb 10,2020
Feb 10,2020
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I have just completed the sale of my house today I do not want to sound fulsome but the team have done a superb job for me. I sold to the first person who came through my door which makes it sound easy. However, the ...
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Feb 10, 2020
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Dear Emma,
Thank you for your very kind review. We will always do our best to ensure the sales process is managed efficiently, effectively and ultimately, successfully. I hope you enjoy your new home. All the very best.
Kind regards
Craig ...
Feb 10,2020
Feb 10,2020
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I have had a couple of unforeseen maintenance issues over the last couple of months, these have been dealt with by the lovley Rebecca James - property manager. She has been so quick at replying to emails, liasing with the landlord and getting people in ...
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Feb 10, 2020
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Thank you very much for your kind comments, I will ensure that Rebecca and her colleagues on Property Management are made aware. They do a very difficult job, often under a lot of pressure and it is really appreciated that you have gone out of your way to comment; thank you very much indeed ...
Jan 30,2020
Jan 30,2020
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The staff is very very helpful, friendly, professional and easy to reach. All my issues were sorted without any problems or delays....
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Jan 30, 2020
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Thank you for your kind review which is appreciated by the team. All the best in your new home. ...
Dec 28,2019
Dec 28,2019
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Always helpful, always available to communicate. A positive experience and would definitely use them again in the future. Highly recommended....
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Dec 11,2019
Dec 11,2019
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I have been a landlord with Gallant Richardson for 15 years and could not have wished for a more professional and supportive team of agents. I can't recommend them more highly....
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Dec 12, 2019
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Thank you Kate. It has been a pleasure working with you over the years. If we can ever help in the future please do not hesitate to contact me. ...
Dec 11,2019
Dec 11,2019
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Great agency and brilliant staff. Reasonable prices when renting. Never let me down when needed something to be fixed or sorted....
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Dec 12, 2019
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Thank you for being such a good tenant with us over many years and your kind review. It is appreciated by the team. If ever we can help in future or if you ever require a reference please do not hesitate to contact me. ...
Dec 05,2019
Dec 05,2019
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A brilliant estate agent.
I’ve been renting property via Gallant Richardson for a number of years. Having now sold a property through them.
They are brilliant and I would highly recommend them.
They always return calls. They promptly answer emails and are extremely helpful ...
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Dec 06, 2019
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Thank you for your very kind review Paula. It has been our pleasure to help over the years and we look forward to helping in the future. ...
Oct 15,2019
Oct 15,2019
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We received very good service from Craig who dealt with the sale of our property, he regularly checked and followed up our purchaser and how the conveyancing was progressing....
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Oct 15, 2019
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Thank you for your kind review. I will pass your comments on to Craig. ...
Oct 15,2019
Oct 15,2019
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Have been extremely helpful at all times over and above the call of duty! Highly recommend. They manage two properties for us and are extremely profession...
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Oct 15, 2019
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Oct 15,2019
Oct 15,2019
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I have been renting my property through Gallant Richardson for nearly four years now and in that time I have found them to be extremely helpful on every level. The staff are friendly and welcoming and if I have ever had an issue with the ...
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Oct 16, 2019
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Thank you for your kind review. The team does work hard to to look after our tenant’s interest and encourage our landlords to look after their properties. ...
Oct 12,2019
Oct 12,2019
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A Great service was provided throughout my two year tenancy, all the staff were happy to help With any questions or maintenance I raised....
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Oct 14, 2019
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Thank you for your kind review Martin. All the best in your new home. ...
Oct 11,2019
Oct 11,2019
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Gallant Richardson were very professional whilst at the same time very friendly and always helpful. They kept us sane through a stressful process. I would use them if I move again....
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Oct 11, 2019
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Thank you for your kind review Leigh. I will pass on to the team. All the best. ...
Oct 10,2019
Oct 10,2019
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Excellent support throughout my purchase. A really friendly, informative and helpful team of people. We would highly recommend the agent to support your sale or purchase....
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Oct 11, 2019
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Thank you for your kind review Neil. I will let Andy and Craig know. All the best. ...
Aug 24,2019
Aug 24,2019
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It's taken me a while to get round to this as I have been busy moving! My friends are going through a rough sale at the moment and it prompted me to comment. This agency sold my house and did a great job. I was ...
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Aug 23,2019
Aug 23,2019
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I have been letting my 2 rentals through Gallant Richardson for the last 2 years and they are just about to resign tenants into year 3. They have been a pleasure to deal with and they take care of absolutely everything to make the process stress free. The ...
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Aug 23, 2019
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Thank you very much for your kind words, I will ensure Tim and Gina particularly are made aware ...
Aug 20,2019
Aug 20,2019
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Oh my Gosh... without Gallant Richardson we would never had faith in our move, indeed may NOT have moved. Craig, Andy and the team have brilliant,working together proactively to ensure the chain was moving along under what can only be described as unusual circumstances....
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Aug 21, 2019
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Thank you for your kind review Jason. I will pass on to Andy and Craig. Hope the move went well and you are happy in your new home in Devon. ...
Aug 20,2019
Aug 20,2019
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Manners cost absolutely nothing and * who works here lacks this in abundance. She was rude she talked over me but her manager Keith said it was my girlfriend's fault and that just did their job. And I thought the customer was always right. Not at ...
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Aug 22, 2019
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Hi Carl. We are genuinely sorry. The last thing we as company want is anyone being dissatisfied with the service we provide. We manage hundreds of properties and deal with many landlords and tenants on a daily basis. Our team works very hard to manage a sometimes-difficult relationship between landlords and their tenants. I am afraid your account of events is different to the account given to me by the member of staff who spoke to your partner, but as you state a more senior member of staff, Ke ...
Aug 18,2019
Aug 18,2019
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Gallant Richardson were extremely supportive throughout the whole process.
I bought and sold through Gallant Richardson and I’m so glad I chose them.
Everybody in the team was kind and helpful. They kept me up to date throughout the whole process. They were approachable ...
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Aug 19, 2019
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Thank you for your kind review Rebecca. I will pass it onto the team. All the best in your new home. ...
Aug 12,2019
Aug 12,2019
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Excellent service from start to finish for the sale of our property. Craig kept us informed throughout the whole process.
I would definitely recommend this agent....
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Aug 12, 2019
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Thank you for your kind review. I will pass you comments on to Craig. ...
Jul 30,2019
Jul 30,2019
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Used to both manage rented property and to sell a difficult property. 10 out of 10 for effort and professionalism. Would not hesitate to use again....
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Jul 31, 2019
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Thank you for your kind review Barry. I will pass it on to the team. ...
Jul 05,2019
Jul 05,2019
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I have been with 4 letting agents during past 5 years, and Gallant Richardson is definately the best one. It privide nice and friendly service and has strong sense of responsibility for tenant. When I started renting the property, Gallant Richardson showed their profession by arranging activity ...
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Jul 05, 2019
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Thank you for your kind review and for being a tenant with us. All the best in your new home. ...
Craig
(104)
Andy
(81)
Tim
(35)
Rebecca
(21)
Joanne
(16)
Debbie
(12)
Rachel
(6)
Ross
(4)
Debbie
(2)
Jill
(1)
Keith
Raymond
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 4:26 PM 21/10/2019 by allAgents
Gallant Richardson adopt an In-House Complaints procedure
Awards won by Gallant Richardson
Regional Awards won by Gallant Richardson
Individual Branch Awards
Colchester, CO1
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2021
Best Letting Agent in Colchester
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2021
Best Letting Agent in CO1
-
2023
Best Letting Agent in Colchester
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2023
Best Estate Agent in Colchester
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2023
Best Estate Agent in CO1
-
2023
Best Letting Agent in CO1
-
2022
Best Letting Agent in CO1
-
2022
Best Estate Agent in CO1
-
2022
Best Letting Agent in Colchester
-
2022
Best Estate Agent in Colchester
-
2021
Best Estate Agent in Colchester
-
2021
Best Estate Agent in CO1
