Dixons
3.4/5, 122 reviews
63% recommended
73% sales valuation accuracy
84% sales fee satisfaction
Dixons are the largest Estate Agency business in the Midlands with 35 branches. If you have logged on to find a property I hope you find our website helpful and please do feel free to contact any of my offices to get the very latest on new instructions and market conditions. show more Dixons are the largest Estate Agency business in the Midlands with 35 branches. If you have logged on to find a property I hope you find our website helpful and please do feel free to contact any of my offices to get the very latest on new instructions and market conditions.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 84% £91,750 £1,260,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 8 4 7 38 5 22 3 10 22
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Dixon's recently sold mu mother's house and w......”

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Nov 11,2020
Minithumbup
By: 'VALERIE Bennett'
Nov 11,2020
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Dixon's recently sold mu mother's house and we found them very professional and efficient from beginning to end. All members of the team were friendly, kept the sale moving and kept us informed at all times. Thank you Val Bennett...
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“Never ever use Dixons, they are part of the C......”

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Oct 07,2020
Minithumbdown
By: 'Jeff Halford'
Oct 07,2020
0 people found
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Never ever use Dixons, they are part of the Countrywide Group and I have had nothing but sheer incompetence from dealings from everyone I have dealt with whilst trying to sort out a property,...
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“Professional...”

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Sep 12,2020
Minithumbup
By: 'Alexander José Roque Marchán'
Sep 12,2020
0 people found
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Ryan was very professional and friendly. He is a person who knows how to do his job well. Grateful with this company....
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“Ryan was really good at putting us at ease wh......”

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Sep 07,2020
Minithumbup
By: 'Deborah Johnson'
Sep 07,2020
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Ryan was really good at putting us at ease when we were considering becoming Landlords. Talked us through the process & left us with information to read. There was no pressure at any time & the whole process was straight forward & within 2 days we had tenants for ...
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“Selling and Conveyancing...”

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Sep 02,2020
Minithumbup
By: 'Steven Bloomfield'
Sep 02,2020
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Excellent service during the Covid 19 restrictions selling my fathers house. Conveyancing service was also excellent. Would have no hesitation in recommending Dixons Castle Bromwich....
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“Amanda at the Redditch branch your the 5 star......”

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Aug 03,2020
Minithumbup
By: 'Stuart Birchill'
Aug 03,2020
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Amanda at the Redditch branch your the 5 star ⭐️ negotiator absolutely fab work. Thank you very much for your excellent service....
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“Dixons Redditch- Amanda was fab...”

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Jul 15,2020
Minithumbup
By: 'Sarah Monaghan'
Jul 15,2020
0 people found
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Used Dixons Redditch branch to view 2 properties our agent amanda was fabulous. Well informed about the properties and the sellers. Our offer was submitted and we had a fast acceptance. They have been keeping us up to date with our sellers property search. Thanks for ...
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“Worst estate agents going...”

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Jul 13,2020
Minithumbdown
By: 'Rrrr Cccc'
Jul 13,2020
1 people found
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Dixons are one of the worst estate agents going. Nobody ever seems to know what they’re doing and pass you from person to person. Everyone is miserable and unfriendly. Extremely difficult to reach all of the time. Had a survey booked in... they didn’...
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“Recently sold a property with Dixons, Ian Wal......”

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Jul 04,2020
Minithumbup
By: 'Cherry Knight'
Jul 04,2020
0 people found
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Recently sold a property with Dixons, Ian Walker at Birmingham City Centre Branch, has been extremely pro-active, positive and helpful with all aspect of what ended up being a difficult sale process, no fault of the Estate Agents at all, but other extenuating circumstances. But ...
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“We love the property! Kate is extremely prof......”

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Jun 29,2020
Minithumbup
By: 'Mrs C Summers'
Jun 29,2020
0 people found
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We love the property! Kate is extremely professional and helped us with everything. We would like to express our gratitude to her through this review....
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“I am currently selling my property and buying......”

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Jun 29,2020
Minithumbup
By: 'Leanne Nardone'
Jun 29,2020
1 people found
this helpful
I am currently selling my property and buying another all with the help of Dixons. My parents used Dixons in Willenhall and recievd excpetional service throughout the whole process so I used Dixons in Redditch for my own sale and then buying of another property. ...
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“Dixons Wolverhampton - Worst estate agents I ......”

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Jun 10,2020
Minithumbdown
By: 'Sandeep Dhanjal'
Jun 10,2020
0 people found
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Dixons Wolverhampton - Worst estate agents I have ever known as a landlord. As landlord I expect professional and honest service especially when premium service fee charged. To start with the tenancy has not been fully triggered; landlord’s signature (i.e. me) were pending ...
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“I found Dixons excellent value. My house was ......”

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Jan 22,2020
Minithumbup
By: 'John O Malley'
Jan 22,2020
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I found Dixons excellent value. My house was sold just two days after going on the market. All the staff I dealt with were friendly and answered all my questions. I would recommend them. First class!...
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“A problem solved......”

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Nov 09,2019
Minithumbup
By: 'Lee Robertson'
Nov 09,2019
0 people found
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My girlfriend and I decided we would buy an old house in Dudley and enlisted the help of Danielle Robinson at Dixons, Erdington to help us through the minefield that is house purchase and mortgage. Our first attempt fell through, which in retrospect we think ...
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“We have used Dixons Northfield to both sell a......”

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Oct 03,2019
Minithumbup
By: 'Paul Genders-Litchfield'
Oct 03,2019
0 people found
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We have used Dixons Northfield to both sell and purchase over the last 11 years, the service from the team is always excellent and professional, the first meeting to value a property to finding us a new home they do their best. We have also used ...
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“Fabulous ~ Dixon's Estate Agent...”

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Sep 04,2019
Minithumbup
By: 'Gloria'
Sep 04,2019
0 people found
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Dixons Estate Agent ~Erdington We would like to start off and thank our special team in alphabetical order: Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened. Team provided us with an excellent service. We had initially registered with another ...
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“If your buying or selling this is the place t......”

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Sep 04,2019
Minithumbup
By: 'Steven Cunningham'
Sep 04,2019
0 people found
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If your buying or selling this is the place to go. Fraser & Matt looked after me from start to finish, got more than the asking price , always on the end of the phone when I needed them , and then you have got Zahida , WoW, nothing ...
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“Excellent 5*We used Dixon's Yardley to sell ......”

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Aug 20,2019
Minithumbup
By: 'Michelle Lowe'
Aug 20,2019
0 people found
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Excellent 5* We used Dixon's Yardley to sell my Mother's house recently, the service we received was amazing, they had a first viewing within hours and sold the house above the asking price within 2 days. Paul and Grace dealt with the sale and I can't fault ...
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“Disgusting behaviour...”

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Jun 19,2019
Minithumbdown
By: 'Ken'
Jun 19,2019
2 people found
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I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all ...
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Comment on agent fees
Ripped off with high fees from the very start and they continued to charge us for everything. None of the fees we were charged were ever listed in the contract.
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“Appalling...”

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Jun 17,2019
Minithumbdown
By: 'Shocking Service'
Jun 17,2019
0 people found
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DIxons Solihull West Midlands. Service is shockingly bad. They managed (or mismanaged) a flat for me in Solihull. The staff do not want to do anything from answering the phone to dealing with issues. I have moved my property away from them and only wish ...
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Comment on agent fees
8% management fees is good on the face of it but as the saying goes ‘you get what you pay for’. I wish I had chosen a different agent
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“Worst Service - Biased and Lack of Transparency...”

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Apr 24,2019
Minithumbdown
By: 'Vib'
Apr 24,2019
2 people found
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Worst possible service with lack of transparency and misguidance, specially on behalf of Dan from Sheldon Branch. We were the 1st ones to put an offer on the property that we really liked and that too on the next day. We also had our POA ...
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“Poor experience...”

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Mar 21,2019
Minithumbdown
By: 'O Glennon'
Mar 21,2019
3 people found
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An unpleasant experience dealing with Dixons Harborne. We took measures to purchase a property that, it turned out, had already been sold. On investigation it turned out we were used as leverage to force the other party to exchange, incurring significant costs in the process. ...
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Comment on agent fees
We didn't pay fees.
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By: Adrian
Apr 25, 2019
View all comments (1)
I bought a flat from these agents. It turns out the lease was very short and now its costing a fortune to extend the lease. Dawn green was the agent. What a crook. Avoid ...

“Brilliant Experience...”

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Mar 20,2019
Minithumbup
By: 'Louisehelen95'
Mar 20,2019
0 people found
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As first time buyers my parent and I were terrified with very little knowledge about the housing market. Tracy at Dixons has been a complete sweet heart and so helpful with us finding the home we want. She listened to our needs and as soon ...
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“A great estate agent with hard working staff....”

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Feb 20,2019
Minithumbup
By: 'Joseph Paice'
Feb 20,2019
0 people found
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In order to make an offer and buy my dream home, I needed to find a buyer quickly in order to sell my house. I was unsure if I was going to find someone quickly enough. However, Dixons successfully found me a buyer within 48 hours! ...
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Comment on agent fees
Very hard working staff and committed to a smooth sale and purchase.
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“Absolutely useless...”

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Feb 07,2019
Minithumbdown
By: 'Fed up customer'
Feb 07,2019
0 people found
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Been waiting for refund of deposit for nearly 2 months and have still not reciprocal it even after making multiple calls and emails. Staff especially Micheal Healy, don't care and do not respond to calls or emails. I have made an official complaint and more than ...
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Comment on agent fees
Bad
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“Very helpful staff...”

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Dec 29,2018
Minithumbup
By: 'Katarzyna duchowicz'
Dec 29,2018
0 people found
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Ann from kings norton branch was very helpful and had a lot of time for me and helped me find the right house for me...
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“Damp and Mice...”

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Dec 21,2018
Minithumbdown
By: 'Ella'
Dec 21,2018
0 people found
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Having lived in the property since March. Five days before Christmas we are left with damp and mould in the master bedroom and the kitchen. Discussion with the previous tenant made us aware that Dixons had rented the property previously and were aware of the ...
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Comment on agent fees
About average.
Attachments

Review file
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“Used this agency as a Landlord over several years. Initially ......”

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Dec 19,2018
Minithumbdown
By: 'ML'
Dec 19,2018
2 people found
this helpful
Used this agency as a Landlord over several years. Initially I was impressed, they marketed the property well and found decent tenants quickly. The sales team appear to be good and very efficient. Problems occurred however during the tenancy itself and particular during check outs. ...
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“PURCHASE OF PROPERTY...”

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Dec 09,2018
Minithumbup
By: 'Jack Milo'
Dec 09,2018
0 people found
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The purchase of this property went through very smoothly and for this I would like to extend my sincere thanks to all the DIXONS staff, especially Darren who has been so helpful at all stages of the buying process....
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“Buying a Property...”

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Dec 06,2018
Minithumbup
By: 'Very Good Agent'
Dec 06,2018
0 people found
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We bought a property with the help of Ciara Kenny from the Solihull Branch of Dixons. Ciara was very helpful....
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Comment on agent fees
Very Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dixons

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