Dixons are the largest Estate Agency business in the Midlands with 35 branches. If you have logged on to find a property I hope you find our website helpful and please do feel free to contact any of m Read full description...Dixons are the largest Estate Agency business in the Midlands with 35 branches. If you have logged on to find a property I hope you find our website helpful and please do feel free to contact any of my offices to get the very latest on new instructions and market conditions.
Dixons



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Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 68% 80% £91,750 £1,260,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 6 2 7 29 5 19 3 10 21

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of

“Disgusting behaviour...”

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Jun 19,2019
Minithumbdown
By: 'Ken'
Jun 19,2019
1 people found
this helpful
I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all ...
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Comment on agent fees
Ripped off with high fees from the very start and they continued to charge us for everything. None of the fees we were charged were ever listed in the contract.
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“Appalling...”

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Jun 17,2019
Minithumbdown
By: 'Shocking Service'
Jun 17,2019
0 people found
this helpful
DIxons Solihull West Midlands. Service is shockingly bad. They managed (or mismanaged) a flat for me in Solihull. The staff do not want to do anything from answering the phone to dealing with issues. I have moved my property away from them and only wish ...
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Comment on agent fees
8% management fees is good on the face of it but as the saying goes ‘you get what you pay for’. I wish I had chosen a different agent
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“Worst Service - Biased and Lack of Transparency...”

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Apr 24,2019
Minithumbdown
By: 'Vib'
Apr 24,2019
0 people found
this helpful
Worst possible service with lack of transparency and misguidance, specially on behalf of Dan from Sheldon Branch. We were the 1st ones to put an offer on the property that we really liked and that too on the next day. We also had our POA ...
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“Poor experience...”

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Mar 21,2019
Minithumbdown
By: 'O Glennon'
Mar 21,2019
3 people found
this helpful
An unpleasant experience dealing with Dixons Harborne. We took measures to purchase a property that, it turned out, had already been sold. On investigation it turned out we were used as leverage to force the other party to exchange, incurring significant costs in the process. ...
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Comment on agent fees
We didn't pay fees.
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By: Adrian
Apr 25, 2019
View all comments (1)
I bought a flat from these agents. It turns out the lease was very short and now its costing a fortune to extend the lease. Dawn green was the agent. What a crook. Avoid ...

“Brilliant Experience...”

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Mar 20,2019
Minithumbup
By: 'Louisehelen95'
Mar 20,2019
0 people found
this helpful
As first time buyers my parent and I were terrified with very little knowledge about the housing market. Tracy at Dixons has been a complete sweet heart and so helpful with us finding the home we want. She listened to our needs and as soon ...
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“A great estate agent with hard working staff....”

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Feb 20,2019
Minithumbup
By: 'Joseph Paice'
Feb 20,2019
0 people found
this helpful
In order to make an offer and buy my dream home, I needed to find a buyer quickly in order to sell my house. I was unsure if I was going to find someone quickly enough. However, Dixons successfully found me a buyer within 48 hours! ...
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Comment on agent fees
Very hard working staff and committed to a smooth sale and purchase.
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“Absolutely useless...”

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Feb 07,2019
Minithumbdown
By: 'Fed up customer'
Feb 07,2019
0 people found
this helpful
Been waiting for refund of deposit for nearly 2 months and have still not reciprocal it even after making multiple calls and emails. Staff especially Micheal Healy, don't care and do not respond to calls or emails. I have made an official complaint and more than ...
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Comment on agent fees
Bad
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“Very helpful staff...”

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Dec 29,2018
Minithumbup
By: 'Katarzyna duchowicz'
Dec 29,2018
0 people found
this helpful
Ann from kings norton branch was very helpful and had a lot of time for me and helped me find the right house for me...
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“Damp and Mice...”

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Dec 21,2018
Minithumbdown
By: 'Ella'
Dec 21,2018
0 people found
this helpful
Having lived in the property since March. Five days before Christmas we are left with damp and mould in the master bedroom and the kitchen. Discussion with the previous tenant made us aware that Dixons had rented the property previously and were aware of the ...
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Comment on agent fees
About average.
Attachments

Review file
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“Used this agency as a Landlord over several years. Initially ......”

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Dec 19,2018
Minithumbdown
By: 'ML'
Dec 19,2018
1 people found
this helpful
Used this agency as a Landlord over several years. Initially I was impressed, they marketed the property well and found decent tenants quickly. The sales team appear to be good and very efficient. Problems occurred however during the tenancy itself and particular during check outs. ...
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“PURCHASE OF PROPERTY...”

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Dec 09,2018
Minithumbup
By: 'Jack Milo'
Dec 09,2018
0 people found
this helpful
The purchase of this property went through very smoothly and for this I would like to extend my sincere thanks to all the DIXONS staff, especially Darren who has been so helpful at all stages of the buying process....
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“Buying a Property...”

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Dec 06,2018
Minithumbup
By: 'Very Good Agent'
Dec 06,2018
0 people found
this helpful
We bought a property with the help of Ciara Kenny from the Solihull Branch of Dixons. Ciara was very helpful....
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Comment on agent fees
Very Good
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“Abysmal...”

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Nov 15,2018
Minithumbdown
By: 'Louis Parker'
Nov 15,2018
1 people found
this helpful
Communication is abysmal and the attitude by Michael at this branch has been so poor I feel like I've been age discriminated because I'm only 22 buying a property on my own I feel like I've been miss sold a property I'm buying and I was ...
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Comment on agent fees
I used to try and sell they took a 2k kick on there fees just shows how they try to over charge people
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“Managing my house since 2014 but keep deducting small amounts with no valid reason...”

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Oct 20,2018
Minithumbup
By: 'khaled bedda'
Oct 20,2018
1 people found
this helpful
Managing my house since 2014 but keep deducting small amounts with no valid reason. When I ask by mail they do not reply. But overall the branch is above average...
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Comment on agent fees
ok
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“Excellent from start to finish!!!...”

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Sep 04,2018
Minithumbup
By: 'Nicola Byrne'
Sep 04,2018
0 people found
this helpful
Whilst selling 2 houses and buying a new one, Mazar and the Dixons team couldn't have made the process any easier. Whenever we had a query or were stressed, Mazar was always at the end of the phone or at the office with a cup of ...
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Comment on agent fees
Good
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By: Jenny
Sep 24, 2018
View all comments (1)
Appalling service, little or no feed back, then could not get rid of the. Dreadful ...

“Excellent Service....”

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Jul 29,2018
Minithumbup
By: 'Paul Ingram'
Jul 29,2018
1 people found
this helpful
Paul was very keen to do a all he could to obtain a buyer. The property was sold within 3 weeks of going on the market. He kept me informed of what was happening throughout the sales process. His colleague, Zoe Powell, was excellent at trouble ...
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Comment on agent fees
The fees were competitive with other agents.
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“Amazing Service...”

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Jun 16,2018
Minithumbup
By: 'Errol'
Jun 16,2018
0 people found
this helpful
Very professional and helpful from start to finish.Sold house very quickly and for the asking price.Kept me informed throughout the process.Would most definitely recommend.Would not hesitate to use again in the future....
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Comment on agent fees
Good
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“Whilst trying to rent near our best friends and my ......”

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May 21,2018
Minithumbdown
By: 'Simon Ward'
May 21,2018
0 people found
this helpful
Whilst trying to rent near our best friends and my son's independent school in Harborne: missed appointments with no apologies, blatant lies ( some of them pointless), and one shockingly offensive comment from one agent! Honestly, wanted to slap him; told him "No need to be ...
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“Amazing Team...”

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Apr 25,2018
Minithumbup
By: 'Miss Deakin'
Apr 25,2018
0 people found
this helpful
Myself & my partner have bought and sold a property through the Dixons Coventry team and they have been amazing both times. They recently sold my property over the asking price within 2 days of it being up for sale. Dan Rooney the mortgage adviser then helped ...
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Comment on agent fees
Worth every penny
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“Very Bad experience-unfair...”

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Apr 20,2018
Minithumbdown
By: 'Sonam'
Apr 20,2018
1 people found
this helpful
I have dealt with few estate agents recently. Had a worst experiebce with Dixons Coventry. When i phoned to book few viewings, they pressurised me n my husband to go through mortgage with their mortgage consultant. I already had mortgage in principle ready so i ...
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Comment on agent fees
Bad
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“Nearly smooth purchase...”

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Apr 13,2018
Minithumbup
By: 'Steve'
Apr 13,2018
1 people found
this helpful
My experience with Dixons was mostly positive. Peter who was the local agent was helpful and pleasant. My dealings with countrywide the parent company were not so positive. After my offer was accepted they sent a friendly email offering help. When I asked for a ...
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“We Can not fault the service, Sally Hall has been ......”

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Mar 14,2018
Minithumbup
By: 'Emma and Neil'
Mar 14,2018
0 people found
this helpful
We Can not fault the service, Sally Hall has been amazing though the whole process, We are first time buyers so any questions we had were always answered very quickly and satisfied our requirements. We found the service to be professional and we would recommend ...
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“Our experience of Dixons in Kingstanding was excellent, with Charlote ......”

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Feb 07,2018
Minithumbup
By: 'Chris W'
Feb 07,2018
0 people found
this helpful
Our experience of Dixons in Kingstanding was excellent, with Charlote and Matt being both professional and courteous in all our dealings. Often going above and beyond the norm to help assist in moving the sale forward and dealing with the solicitor's queries. Their initial valuation ...
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Comment on agent fees
The fees seem reasonable given the amount of effort involved by all.
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“I would like to thank Ramona and the team at ......”

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Jan 23,2018
Minithumbup
By: 'Mrs Murs'
Jan 23,2018
0 people found
this helpful
I would like to thank Ramona and the team at Dixons Coventry who were so supportive of me when I looked to sell my property, my circumstances changed and they helped me re mortgage and took all the stress out of my some what difficult ...
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“You want to keep away from these guys.. Really bad .. ......”

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Jan 04,2018
Minithumbdown
By: 'Bill'
Jan 04,2018
4 people found
this helpful
You want to keep away from these guys.. Really bad .. Gave them the place to sell in early November. They never advertised on the web.. The last viewer turned up on their own.. and THEY TOOK THE SALE OF THE HOUSE of their books. When ...
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Comment on agent fees
NO fees we took the property off them.
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“Linzie, thank you so much for finding us our new ......”

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Dec 11,2017
Minithumbup
By: 'Mrs Banks'
Dec 11,2017
0 people found
this helpful
Linzie, thank you so much for finding us our new home. I registered with countless estate agents but only Dixons have been able to find us a home in our desired location. My husband was amazed to hear that Dixons had canvased for us found ...
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“A team of professionals who guided, advised and helped me ......”

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Nov 21,2017
Minithumbup
By: 'My Lovely Home In UK'
Nov 21,2017
0 people found
this helpful
A team of professionals who guided, advised and helped me a lot, because I have Romanian nationality and I didn£t know in advance what steps to take to buy a house and the Dixons Willenhall team helped me a lot and succeeded in a ...
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“Could not recommend Dixons Castle Bromwich and their staff highly ......”

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Nov 16,2017
Minithumbup
By: 'Amanda Beasley'
Nov 16,2017
0 people found
this helpful
Could not recommend Dixons Castle Bromwich and their staff highly enough. Was dreading moving and we used Dixons for our sale and purchase. Wished I had moved sooner as everything went so smoothly. We are loving the new house, lots of work to do but ...
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Comment on agent fees
Fab
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“Sophie did the property valuation and arrived promptly at the ......”

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Nov 14,2017
Minithumbup
By: 'Marion & Tony'
Nov 14,2017
0 people found
this helpful
Sophie did the property valuation and arrived promptly at the time we had arranged. She was efficient in going through the process of marketing the property in a way conducive to attracting potential buyers. Another agent had suggested marketing for 20k more but we wanted ...
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Comment on agent fees
Cheaper than the other agent we contacted.
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“Overall a great and smooth experience. Sophie was a great ......”

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Nov 09,2017
Minithumbup
By: 'Aaron'
Nov 09,2017
0 people found
this helpful
Overall a great and smooth experience. Sophie was a great help from start to finish and in constant contact throughout the whole process. As I was a first time buyer I didn't have a clue what was involved in my first house purchase and Sophie ...
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Comment on agent fees
Good.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dixons

Individual Branch Awards

Birmingham, B17


Acocks Green
1201 Warwick Road, Birmingham B27 6RG
(0)
Bearwood
127-128 Poplar Road, Bearwood B66 4AP
(1)
Birmingham
59 Alcester Road South, Birmingham B14 7JG
(1)
show all branches (35)
Birmingham
1 Sutton New Road, Birmingham B23 6TJ
(3)
Birmingham
9 Coleshill Road, Birmingham B36 8DT
(1)
Birmingham
4 Cross Lane, Birmingham B43 6LN
(6)
Birmingham City Centre
West 2 20 Suffolk Street, Birmingham B1 1LW
(2)
Bromsgrove
31 High Street, Bromsgrove B61 8AJ
(0)
Burntwood
6 Chase Road, Burntwood WS7 0DP
(0)
Cannock
67 High Green, Cannock WS11 1BN
(1)
Castle Bromwich
333 Chester Road, Birmingham B36 0JG
(10)
Coventry
159 New Union Street, Coventry CV1 2NT
(7)
Dorridge Branch
3A Station Approach, Solihull B93 8JA
(2)
Dudley
23 Stone Street, Dudley DY1 1NT
(1)
Halesowen
77 High Street, Halesowen B63 3BQ
(1)
Harborne
141 High Street, Birmingham B17 9NP
(11)
Kidderminster
19 Oxford Street, Kidderminster DY10 1AU
(6)
Kings Norton
72 The Green, Birmingham B38 8RU
(4)
Kingstanding
820 Kingstanding Road, Birmingham B44 9RT
(3)
Lichfield
9 Bore Street, Lichfield WS13 6LJ
(0)
Moseley
95 Alcester Road, Birmingham B13 8DD
(1)
Northfield
830 Bristol Road South, Birmingham B31 2NS
(1)
Perton Branch
16 Anders Square, Perton WV6 7QH
(0)
Quinton
508 Hagley Road West, Oldbury B68 0BZ
(3)
Redditch
10 Church Green East, Redditch B98 8BP
(1)
Selly Oak
848 Bristol Road, Birmingham B29 6HW
(1)
Sheldon
2221 Coventry Road, Birmingham B26 3EH
(3)
Solihull
70 Poplar Road, Solihull B91 3AB
(8)
Stourbridge
5 St. Johns Road, Stourbridge DY8 1EJ
(1)
Stratford-upon-avon
46 Sheep Street, Stratford-upon-Avon CV37 6EE
(0)
Tamworth
87 Bolebridge Street, Tamworth B79 7PD
(3)
Walsall
6 Bridge Street, Walsall WS1 1HP
(0)
Willenhall
53 High Road, Willenhall WV12 4JR
(4)
Wolverhampton
79 Darlington Street, Wolverhampton WV1 4JD
(11)
Yardley
110 Church Road, Birmingham B25 8UX
(2)


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