• claim your profile
    Andrew
  • claim your profile
    Daniel Rooney
  • claim your profile
    Dejan Pavlovic
  • claim your profile
    Brook Simmons wallah
  • claim your profile
    Joe Martin
  • claim your profile
    Hannah Griffith
  • claim your profile
    Chris
  • claim your profile
    Sarah Blair
  • claim your profile
    Jessica Key
  • claim your profile
    Georgina Wright
  • claim your profile
    rabaka chowdhury
  • claim your profile
    Sara Hempstock
  • claim your profile
    KIRSTY
  • claim your profile
    Gemma
  • claim your profile
    Aimee
  • claim your profile
    Ian Walker
  • claim your profile
    Jessica Ali
  • claim your profile
    Charlotte
  • claim your profile
    Paul Orme
  • claim your profile
    Ramona McEnery and team
  • claim your profile
    Sally hall
  • claim your profile
    Zahida bhanji
  • claim your profile
    Jimmy
  • claim your profile
    Sarah
  • claim your profile
    Dale Williams
Dixons are the largest Estate Agency business in the Midlands with 35 branches. If you have logged on to find a property I hope you find our website helpful and please do feel free to contact any of m Read full description...Dixons are the largest Estate Agency business in the Midlands with 35 branches. If you have logged on to find a property I hope you find our website helpful and please do feel free to contact any of my offices to get the very latest on new instructions and market conditions.
Properties for sale
Properties for rent
Apr 10,2017
Minithumbdown
By:
Apr 10,2017
0 people found
this helpful
Worst estate agent experience. Paid for services which were never put in place, impossible to get a refund. Couldn't find contact number of a head office to complain to so complained to the branch no one seemed to care. After a few weeks of our house being on their books the enquiries seemed to dry up. The staff didn't seem proactive in getting our house sold. Found out later that someone had actually made an offer on our house but the agent had thought it too low so took it no further, didn't b...
read full review
Was this helpful? Yes
Mar 08,2017
Minithumbdown
Ann
By:
Mar 08,2017
0 people found
this helpful
God complex, tells you what to do, patronizing, will not talk to the vendor on you behalf, make an offer and she will not pass it on despite the higher bidder falling through. Really arrogant, passive aggressive....
read full review
Comment on agent fees
?
Was this helpful? Yes
Feb 10,2017
Minithumbup
Sam Bailey
Clive Bonehill
By:
Feb 10,2017
0 people found
this helpful
Extremely helpful, went over beyond to help us, I had many questions and they were always happy to help us....
read full review
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
1 people found
this helpful
Excellent service from all the team at Birmingham Sheldon. I would highly recommend this service to anyone. Many thanks to Sarah Howard the mortgage adviser from countrywide, extremely helpful in every aspect of buying a property. She was always available to answer questions. I would thoroughly recommend her to everyone, as first time buyers she made the process extremely easy. All in all, a Fantastic service....
read full review
Comment on agent fees
good
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
We sold our house within six weeks due to Dixons sales agent matching our house with a client who was looking for a property in our area before we had actually had it valued. Hayley's tenacity and customer service meant that we did not need to have our house fully marketed. She kept both ourselves and our buyer involved through out the process. It was a case of being in the right place at the right time, but Dixon's approach helped us feel confident that the sale would happen. Their assessement...
read full review
Comment on agent fees
We did pay the full fee although not fully marketed which was higher than other agents. However, we did feel it was value for money.
Was this helpful? Yes
Dec 28,2016
Minithumbup
Dave Smith
Kelly
By:
Dec 28,2016
0 people found
this helpful
Dave & the ladies on the branch are very nice friendly & helpful, through Dave I bought my house, really helpful & professional man he knows very well which lender to use it depends on my circumstances. I recommend for everyone planning to buy a house use Dixons(Dave) will not be regreat....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
0 people found
this helpful
We sold and bought a house from the Northfield branch. The team there are proactive, energetic, friendly and determined! The communication throughout the whole process was excellent. Even when our buyers pulled out at the last minute, the team were very quick to get the chain back up and running. The service we received was more than we expected. Thank you Nicola (Castle Brom), Sam, Pam, Dan and Maddie for getting us into our new home in time for Christmas! Xx...
read full review
Comment on agent fees
Although the fees are more expensive than other agents, they are well worth the money - you get what you pay for!
Was this helpful? Yes
Nov 27,2016
Minithumbup
Haley
Lindsay
By:
Nov 27,2016
0 people found
this helpful
Excellent customer service professional curteous, and good lieason skills would highly recommend this branch sale went through smoothly and efficiently well done girls Martin & Rhonda Kimberley...
read full review
Comment on agent fees
Well it's the old adige you get what you pay for and you do very pro active
Was this helpful? Yes
Nov 27,2016
Minithumbup
Dave Smith
By:
Nov 27,2016
1 people found
this helpful
We was asked to speak to Dave smith by Dixons when we enquired about one of there houses we did so and what me and my partner liked straight away was his honesty and his willingness to help in every way possible..Dave is very informative and good at making you understand what's going on every step of the way also he doesn't demand money of you before he has done anything in fact he stopped us being conned out of £500 by another financial adviser for something we didn't have well that's wha...
read full review
Comment on agent fees
Cheapest we found but the very best service you could find 10 out of 10.
Was this helpful? Yes
Nov 22,2016
Minithumbup
Ellie
Kelly
By:
Nov 22,2016
0 people found
this helpful
Both Kelly and Ellie, were very helpful, especially Ellie, she went out of her way to help us and kept us informed of all things that were taking place. She worked tirelessly on our behalf, many thanks Ellie....
read full review
Comment on agent fees
Could be a little bit cheaper, but first class service.
Was this helpful? Yes
Nov 20,2016
Minithumbup
Dave Smith
By:
Nov 20,2016
0 people found
this helpful
Only positive feedback about dave smith will do anything for you beyond the call of duty, very prompt with replies and call backs when in need of assistance, I am not the brightest of understanding but with dave I felt I knew every step going forward. I have dealt with dave twice now and I wouldn't ever think about changing. Very friendly person and makes you feel comfortable thank you dave for helping us in our 1st home couple of years back and now thank you even more for saving me money from j...
read full review
Comment on agent fees
Great price for all the hard work he does on your behalf
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Carol and chris job we would like to thank david smith for the hard work and effort he put into helping us to get our morgage no one else would help but this morgage advisor got us our home we are very grateful for what you have done david and would recommend you to anyone as our top priority thanks again all the best carol and chris job...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
Nov 17,2016
Minithumbup
Sally hall
By:
Nov 17,2016
0 people found
this helpful
I'm very pleased with the service provided by Sally Hall. She was very helpful, professional and understanding. She has helped us to purchase our first house and was very friendly, warm and positive. I will use her services again in the future and will recommend her to my friends and family :)...
read full review
Comment on agent fees
good
Was this helpful? Yes
Nov 03,2016
Minithumbup
Ian Walker
By:
Nov 03,2016
1 people found
this helpful
We have just had an exceptional experience with Dixons while selling our flat in central Birmingham. Ian Walker demonstrated vast experience of the property market and provided excellent advice when assessing the value of the property and likely sale period. When we had a hiccup due to a water leak in the property the branch stepped in and provided tradesmen to make good in the minimum possible time. The sale went through without any further hitches and we considered it excellent value for money...
read full review
Comment on agent fees
Good value for money.
Was this helpful? Yes
Oct 27,2016
Minithumbup
Matt Till
Kirsty Hawkins
By:
Oct 27,2016
1 people found
this helpful
Dixons Estate agents (halesowen) worked hard for us to help us in selling our home including arranging and carrying viewings on our behalf while we were in the process of selling the property they were proactivley looking and canvassing for properties that we were after....
read full review
Comment on agent fees
More than others.......... but then a Ferrari is more than a Corsa and one is better than the other, its a service your paying for not two identical televisions.
Was this helpful? Yes
Oct 16,2016
Minithumbup
Dale Williams
By:
Oct 16,2016
0 people found
this helpful
Dale is definitely the best sales negotiator I've ever met with so far. 1. During the first time viewing, he also suggested other properties for viewing together to save some time, took notes to figure out what should be our desired house, and tailored the properties for viewing in future. 2. The next impressive part is he even remembered to ask if we still want a 2nd viewing for a property which has just returned to the market in time (almost 3 weeks after the 1st viewing). 3. And the most i...
read full review
Was this helpful? Yes
Oct 14,2016
Minithumbup
Jimmy
Sarah
By:
Oct 14,2016
0 people found
this helpful
I had a great experience with Dixons from beginning to end. Jimmy was always helpful polite and engaging and easily contactable. Offering regular updates on everything from the property going live online to offers and how they were processing. Sarah the Mortgage adviser through Countrywide (affiliated with Dixons) was always available to answer any questions and thoroughly breakdown all costs and expectations of the process....
read full review
Comment on agent fees
The agent fees are a reflection of the service you receive.
Was this helpful? Yes
Oct 07,2016
Minithumbdown
By:
Oct 07,2016
1 people found
this helpful
Me and my boyfriend looking for a new flat. We got an appointment, but my boyfriend registered, not me. I wanted to check an other flat on the same road, thats why i called again, and i told them, what is actually what i want. A gentleman said, he will sent me the flat number details, where i can go exactly, ( he didnt sent me anything) I called again, a woman answered, she said , dont worry about your boyfriend name, i can check the flat, BECAUSE WE WILL MOVE TOGETHER, I mean , why is it a big ...
read full review
Was this helpful? Yes
Aug 22,2016
Minithumbup
Zahida bhanji
By:
Aug 22,2016
0 people found
this helpful
Me and my wife had an excellent experience buying our first family home. Zahida was more than accommodating and didn't waste our time unlike other agents we've delalt with in the past. I was always told that buying a house can be stressful but everything was so smooth and was processed within the period mentioned....
read full review
Was this helpful? Yes
Jun 30,2016
Minithumbup
Sally hall
By:
Jun 30,2016
0 people found
this helpful
I want to say a big thank you to Sally hall mortgage advisor from countrywide and to shaz and zoe soclisitors part of countrywide , they made our dream come true they worked do hard , Sally is a wonderful lady her work ethic amazing , gave us loads options information was with us every step of way buying a house brilliant support , really moved things along smoothly was honest always got back to us put her life and soul into our case better than any banks we visited , I would recommend Sally and...
read full review
Comment on agent fees
I recommend countrywide mortgages part of dixons
Was this helpful? Yes
Jun 27,2016
Minithumbup
Ramona McEnery and team
By:
Jun 27,2016
0 people found
this helpful
Absolutely over the moon with my house sale. I have sold quite a few property's before and I can honestly say that this was the most stress free sale I have completed. Ramona and her team were excellent in every aspect of the sale. They always answered all my queries and made my house sale feel very personal. I will use no other estate agents than Dixons in any future house sales I undertake. 10/10 all round....
read full review
Comment on agent fees
Very fair for all the work they put in.
Was this helpful? Yes
Jun 13,2016
Minithumbup
Andrew
By:
Jun 13,2016
0 people found
this helpful
Dixons is absolutely the number one estate agents and throughly worth their fees. I was always told you get what you pay for, and Dixons knew exactly what they were doing from day one. Aaron had already lined up block viewings from the first day, and the offers came rolling in fast, which enabled the house to be sold in a few days....wow! Don't go messing around with upstarts, Dixons are number one with a first class service....
read full review
Comment on agent fees
We actually got a ‚£500 discount, so we're not complaining!
Was this helpful? Yes
May 06,2016
Minithumbdown
By:
May 06,2016
2 people found
this helpful
no proper feedback till pressed,reduced once under their instructions then was asked again!!!!!!!! only 3 viewings in 3mths listed wrongly at first not told of fees till after we had signed under sole agent but did nothing to push sale wouldnt recommend to anybody...
read full review
What agent could do to change your mind?
disgusted that no actual fees were talked about until after we had signed and had written contract!!!!!!! said we would incure 2 charges he we attempted to go with another agent
Attached Files
Comment on agent fees
disgusted that no actual fees were talked about until after we had signed and had written contract!!!!!!! said we would incure 2 charges he we attempted to go with another agent
Was this helpful? Yes
May 04,2016
Minithumbup
Ramona McEnery and team
By:
May 04,2016
1 people found
this helpful
We wanted to sell our house as we were emigrating to Australia (pending visa) and knew from experience that the process could take several months and not always successful at all. We decided on Dixons as we'd had a leaflet through specifically noting they had someone interested in a house in our street, and we'd also seen a few Dixons 'Sold' signs so thought it was a good start. The first impressions of Dixons were very good, and continued positively as the whole team were friendly and helpful...
read full review
Comment on agent fees
Worth the fees
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
Today my house has been sold subject to contract. I won't be celebrating until the sale has been completed, however I have to say Aaron at Dixon's in Quinton has worked hard to gain this sale. After an unfortunate episode with a withdrawn offer last week he has made it his mission to find me a buyer, and - so far, so good - appears to have succeeded. Throughout I have found Aaron to be approachable, reliable and good humoured. On one occasion when I visited the office without warning, I ...
read full review
Comment on agent fees
The fees are comparable with other local agents.
Was this helpful? Yes
Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
I was very impressed with how professional, friendly and knowledgeable all the staff were at the Dixons branch in Quinton Birmingham. As a first time buyer I was very apprehensive about my first house purchase, however, it all went smoothly due to the knowledgeable staff, who were always prepared to answer my questions and give honest advice. I would recommend this estate agents to my family and friends. A huge thank you to the staff at Dixons....
read full review
Was this helpful? Yes
Mar 07,2016
Minithumbup
Charlotte
By:
Mar 07,2016
0 people found
this helpful
Very genuine and caring Branch of Dixons. Excellent professional knowledgeable team who are always open honest about all aspects of property selling/purchasing. Would always recommend this Branch and if ever seek to move Dixons always be first and only choice...
read full review
Comment on agent fees
Excellentvalue and work really hard for their clients
Was this helpful? Yes
Feb 18,2016
Minithumbup
Sara Hempstock
By:
Feb 18,2016
3 people found
this helpful
A poor start on marketing our property both on the internet and by brochure. Too many errors had to be corrected by vendor. Thereafter sales staff involvement and managerial follow up was very good....
read full review
Comment on agent fees
At 1% of sale price it was almost as low as it could be but the total amount still seems to be on the high side.
Was this helpful? Yes
Feb 15,2016
Minithumbup
By:
Feb 15,2016
0 people found
this helpful
I was really quite worried about letting out my home however the time and reassurance I have been given from dixons has been outstanding. The process has been quick and simple and I have felt supported throughout the whole experience. Special thanks to the whole team at Dixons Solihull. Kindest regards Rob T....
read full review
Comment on agent fees
More than reasonable.
Was this helpful? Yes
Feb 10,2016
Minithumbup
Jessica Ali
By:
Feb 10,2016
2 people found
this helpful
Very impressed with the service from Dixons, especially from Jessica Ali and her team. I rent 2 properties from them both times I was extremely impressed with their professional approach and attitude. Nothing was too much trouble and she was so enthusiastic and helpful compared to other estate agents I have dealt with. Her professional and friendly service made the process easy. Huge thanks to Dixons for their hard work and great service!...
read full review
Comment on agent fees
Good on fees as well
Was this helpful? Yes
Jan 15,2016
Minithumbup
Ian Walker
By:
Jan 15,2016
0 people found
this helpful
Ian Walker was extremely helpful in finding me the perfect buyer for my situation and very proactive. He answered all my questions quickly and efficiently. He also had a great friendly comforting voice (which is really reassuring). Always on hand to help, even on unsocial hours which was a real benefit to me. Would recommend him to all of my friends and family due to Ian being such a delight. He is a real credit to Dixons and I thank him extensively for all his help....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 13,2015
Minithumbdown
By:
Nov 13,2015
5 people found
this helpful
I put my house on the market with Dixon's they did not come back to me with feedback I had to chase them they did not do anything other than wanting to keep dropping the price of my house to sell it. I chose to take my house off the market for they was not doing much to sell it. Then one of the viewers approached me weeks after I had removed my house off the market and purchased my property 2 months after house removed off Dixon's website and they started harassing me for there fee even though t...
read full review
What agent could do to change your mind?
Never contact me again
Attached Files
Comment on agent fees
The fee would be fine if they actually sold my house or did anything in regards to the sale but they did not that's like saying if a builder gives you a quote and starts the building but only does less than a quarter of the building and does nothing else they should receive the amount of money they quoted. I have only seen that you do nothing but harass people for money without doing the job.
Was this helpful? Yes
Nov 03,2015
Minithumbup
Gemma
Aimee
By:
Nov 03,2015
0 people found
this helpful
Fantastic first viewing conducted by Gemma, She was bubbly and professional and told us everything we needed to know about the property. She got excited for me when the offer was finally accepted which was nice to see! She also has texted me since asking how i am, which is great service. Whilst Gemma was out of the office i have been dealing with the Branch Manager Aimee who has also been fantastic, she has given me all the answers i need in regards to the morgage and explained the next steps! I...
read full review
Comment on agent fees
not at this stage yet
Was this helpful? Yes
Oct 26,2015
Minithumbup
Andrew
By:
Oct 26,2015
0 people found
this helpful
Dixons did a really excellent job from start to finish. They found a buyer within a week and, as the property was empty, the whole transaction was sorted within 2 months. Their staff were always helpful and there was good communication from them and their solicitors, who were extremely efficient. Many thanks for all your help, especially Andy and Dale....
read full review
Was this helpful? Yes
Oct 09,2015
Minithumbdown
KIRSTY
By:
Oct 09,2015
4 people found
this helpful
On 5.10.15 at 10am I arranged a viewing of a property in Hampton in Arden for 2.30pm same day. They said they also had a viewing booked same property at 12.30pm. We took time from work and travelled over 30 miles and were waiting outside the property from 2.05pm. At 2.15pm the Agents called to advise that the keys had not been returned to the office from the previous week-end and that it was impossible for the viewing to take place." When I challenged that account and asked how the 12.30pm ...
read full review
Was this helpful? Yes
Sep 21,2015
Minithumbup
Sara Hempstock
By:
Sep 21,2015
0 people found
this helpful
I decided to use Dixons to sell my property following a meeting with Sarah when viewing a property I was considering purchasing. Once the process had commenced I did find that I only had confidence in Sarah as opposed to other members of staff. I felt she was professional as well as putting you at ease and listening to her show prospective buyers around my property she took the time to get to know the property and the clients needs she was dealing with. She was always punctual for viewings. The ...
read full review
Comment on agent fees
Dixon are more expensive than other agents in the area
Was this helpful? Yes
Sep 17,2015
Minithumbup
Sara Hempstock
By:
Sep 17,2015
0 people found
this helpful
Sara was very efficient in finding the right type of properties for me to view during the sales process and I was very pleased with the recommendation she gave for the property that ended up becoming my new home. In all her communication with me was excellent and ensured for on time viewings and a good level of knowledge on the properties she showed me round. In general I was pleased with the service that she and other members of Dixons provided....
read full review
Was this helpful? Yes
Sep 14,2015
Minithumbup
Sara Hempstock
By:
Sep 14,2015
0 people found
this helpful
Dixons were very good at getting and managing viewings, even though the property was not listed on their website or Rightmove for a while. They were overly pushy on offers that we did not want to accept - and we have been proven right to not accept them as higher offers subsequently came in. The sales process was a little painful and Dixons did not manage it as well as they might, although once my wife started working closely with them things began to move better. We put three flats on the ma...
read full review
Was this helpful? Yes
Sep 08,2015
Minithumbup
Sara Hempstock
By:
Sep 08,2015
0 people found
this helpful
I found Sara professional, enthusiastic and straight forward to deal with. She moved things along quickly for me and was helpful in telling me what I could do with the property to maximise rent from it. She obviously knew the property and the market well to be able to help me. I would not hesitate to use Dixons again for buying or selling. She was really efficient and got back to me quickly with answers when I called - this is important to me...
read full review
Comment on agent fees
Perfectly acceptable
Was this helpful? Yes
Sep 07,2015
Minithumbup
Sara Hempstock
By:
Sep 07,2015
0 people found
this helpful
Due to a sellers decision to pull out at the last minute I was thoroughly disappointed and dishearten and almost in the verge of giving up the idea of buying a property in Birmingham. Sarah understood my plight and came to my rescue and helped me reverse my idea and ended up in purchasing the property of which I am now the proud owner Sara;s approach in the entire process is highly commendable .Sarah is always very polite and a good listener and successfully negotiated the sale ,making sure th...
read full review
Was this helpful? Yes
Sep 02,2015
Minithumbup
By:
Sep 02,2015
0 people found
this helpful
Great service from the start Aaron had great customer service skills which put me at ease. I was given sound advice on my property. I was also given great advice and continued support from my mortgage advisor within Dixons. The after sales team Sam was a star.. dealing with my incompetent legal team (zahida was too). The branch manager kept me going too when I nearly lost my purchase (again down to my legal team). However we got there in the end. They are a wonderful team and I would recommend t...
read full review
Was this helpful? Yes
Aug 26,2015
Minithumbdown
Georgina Wright
rabaka chowdhury
By:
Aug 26,2015
5 people found
this helpful
Atrocious service received here at Dixons in Selly Oak. The estate agent was all smiles and very quick to return emails when I hadn't yet made an offer, once I had she dropped off the radar and claimed to not have received the emails I sent..very annoying considering I was made homeless for a month while the sellers sorted out their side of the sale. I was also made to feel guilty when I called to ask for a reduction in the price following some results in the survey - I was told (rather coldly) ...
read full review
Was this helpful? Yes
Jul 31,2015
Minithumbup
Jessica Key
Sarah Blair
By:
Jul 31,2015
0 people found
this helpful
I am really impressed with the service from Dixons, especially from Jessica Key who helped us find our first home. Nothing was too much trouble and she was so enthusiastic and helpful compared to other estate agents I had dealt with. Her professional and friendly service made the process of buying a house a lot easier and she was punctual and helpful at every meeting. Huge thanks to Dixons for their hard work and great service!...
read full review
Was this helpful? Yes
Jul 30,2015
Minithumbup
Chris
Sarah Blair
By:
Jul 30,2015
0 people found
this helpful
I just purchased my first house through dixons kingstanding. As i was a first time buyer I really didnt have a clue as to what I was doing. Sarah walked me through everything and was always there for me when I had any questions or problems, nothing ever seemed too much trouble. The service I received was brilliant. I know where to sell my house when we come to move on in a few years time....
read full review
Was this helpful? Yes
Jun 21,2015
Minithumbdown
Joe Martin
Hannah Griffith
By:
Jun 21,2015
0 people found
this helpful
The worst letting agent I dealt with. They market properties with damp, will lie to you that they will treat the damp professionally. After you pay the agency fees they will do nothing and refuse to give you the money back so you have no chance but to accept a property with damp. I have a 8 month baby and I had to live in a flat with damp and a leaking ceiling for 6 months. They failed to deal with it and also refused to give me the deposit, because of damp, despite the fact they did not comply ...
read full review
What agent could do to change your mind?
They could have stopped marketed properties with damp.
Attached Files
Was this helpful? Yes
May 19,2015
Minithumbdown
By:
May 19,2015
0 people found
this helpful
Very dissapointed with this estate agents,they never return your calls,they have sent out me text messages saying people where coming to view house,to which they never showed,at least six times,no feedback when they do,and after all the hard sell for me to go with them toi sell my property,they have not,kept to there end of the bargin,they have not once sent out anybody to show people around the house,i have had to do this,and when you do speak to someone on the phone they do not seem to know w...
read full review
Was this helpful? Yes
May 15,2015
Minithumbdown
By:
May 15,2015
0 people found
this helpful
Absolutely terrible. Agreed a viewing 24 hours beforehand so my husband and I both arranged to take time off and car share which left me with no transportation for the day - but meant that my husband could have half day (he is self employed so this goes unpaid). Then they decide to call 2 hours before we are due to go to the viewing (my husband is on route to collect me) and cancel because the lady who was meant to be meeting us there can't be bothered to drop the keys back to the office afterwa...
read full review
Was this helpful? Yes
Apr 21,2015
Minithumbdown
Brook Simmons wallah
By:
Apr 21,2015
0 people found
this helpful
I had the full managed service as a landlord from this shower. When 1 tennant moved out I had to chase him for outstanding monies as the advice given was that hey couldn't do more than send letters. They arranged a full clean if the house as it was filthy & tried to charge me nearly ‚£1000 for doing so. When I went to view the property post clean, no-one had been in at all. I complained to them but was then told that even though they had arranged the deep clean, I would have to ...
read full review
What agent could do to change your mind?
Done the job that they were pair to do.
Attached Files
Was this helpful? Yes
Feb 03,2015
Minithumbdown
By:
Feb 03,2015
0 people found
this helpful
disrespectful, not understanding rude no information would never deal with them again, wish want same else, the girl that was dealing with my houses the worse ever, i would not use them ever again, not happy...
read full review
Was this helpful? Yes
Nov 22,2014
Minithumbdown
Dejan Pavlovic
By:
Nov 22,2014
0 people found
this helpful
They are the worst company that I have ever had the misfortune to deal with. On w/c 10th November I called a total of seven times and not once did I receive a response. The customer Service skills are none existent. Constantly having to chase for feed back, inquiring about viewings. In 14 weeks we only had 3 viewings. They have no communications skills what so ever. Photographs on the net where appalling, and I had to provide them with better ones, which they then removed without my permis...
read full review
What agent could do to change your mind?
Tried doing their job would have been a good start!!!
Attached Files
Comment on agent fees
For the service I received, ie photographs, I took better on my phone and also had to provide them
Was this helpful? Yes
Oct 27,2014
Minithumbdown
By:
Oct 27,2014
0 people found
this helpful
I would never ever use this agency again, they are untrustworthy, unprofessional and extremely disorganised. I rent a property through them and have had no end of problems, avoid them at all costs....
read full review
What agent could do to change your mind?
Act with integrity and respect their tenants.
Attached Files
Was this helpful? Yes
Sep 30,2014
Minithumbdown
By:
Sep 30,2014
0 people found
this helpful
Put my house on the market with this estate agent after falling for a very slick sales pitch. Rep did not mention that you could negotiate on the fee (have since found that this is possible to do). House then went on the market at £140k. After a few viewings (at which the estate agents did not bother to attend so I had to do all the viewings myself plus then had to chase the agents up for feedback as never bothered to contact me). After a couple of months of no offers I dropped the pri...
read full review
What agent could do to change your mind?
The sales rep who initially comes out should have pointed out that there is room for negotiation on the fee - if a house price has to be dropped to gain a sale then Dixons should experience the same percentage drop as an incentive to get the seller the best price. The fact that the agency could not bother sending people out to any of the viewings yet still expect the same fee is also something that should be taken into consideration.
Attached Files
Comment on agent fees
Fees should be more negotiable and should reflect the final selling price as opposed to the initial selling price which the agent tends to pitch at too high a level in order to obtain the sellers business.
Was this helpful? Yes
Aug 27,2014
Minithumbup
Daniel Rooney
By:
Aug 27,2014
1 people found
this helpful
I cannot rate Dixons Coventry highly enough. As first time buyers, we had very little understanding of the processes involved when purchasing a property. Dixons pro actively contacted us on a regular basis to provide us updates on the buying process. In addition, they consistently chased up both the vendor and the vendor's solicitors with regards to issues which were slowing up the transaction. This was particularly helpful, as towards the end of the buying process we were working to quite a tig...
read full review
Was this helpful? Yes
Aug 25,2014
Minithumbdown
By:
Aug 25,2014
0 people found
this helpful
A complete nightmare. I too, had a 10x promise card which was broken several times, when complaining was told its not valid because they Do NOT sign them.....WHY GIVE them then? All in all you have no customer service.The contract was 20 weeks.They did sell s.s.t.c. having had no follow up I had to telephone Dixons to be told they had done their job and sold the property. NOT BAD £3000 for sticking a board up and advertising in the paper once.The sale dropped through...After a little in...
read full review
Was this helpful? Yes
Jul 28,2014
Minithumbdown
By:
Jul 28,2014
4 people found
this helpful
Avoid dixons Wolverhampton like the plague. They promise to phone you but never do. You go into the office and you have to deal with different people all the time. The problem is always down to someone else. Their incompetence has led to a young family with a 3 year old child having no possession and having to sleep on the floorwhile they wouldn't release a key where all their property was. The place is full of jobsworths and nobody is prepared to help you. Complete and utter waste of time...
read full review
Was this helpful? Yes
Jul 22,2014
Minithumbdown
By:
Jul 22,2014
2 people found
this helpful
The team is very unprofessional. They never take phone, if you want them to call back they never did. When we call them again to discuss they just drop the phone unprofessionally. They were very rude to us. They took holding deposit without our consent and then told us that it is non refundable....
read full review
Was this helpful? Yes
Jul 10,2014
Minithumbdown
By:
Jul 10,2014
1 people found
this helpful
When we decided to sell our house we had three local agents to give us an appraisal and valuation. Out of the three we were very impressed with Dixons and the Top Ten promises they make to you in relation to the sale of your house. We really did not have to give it much thought and decided to go with Dixons. The price they valued our house at ranged by £10,000.00. We put it on the market at the higher valuation. We were under no illusions that our property would not be an easy one to ...
read full review
Was this helpful? Yes
Jun 30,2014
Minithumbdown
By:
Jun 30,2014
0 people found
this helpful
Just over 12 weeks ago we signed an agreement with Dixons Dudley after having them do an appraisal of the property.. We followed their advice to the letter in terms of the photos, recommended promotion and price. After three weeks with only one genuine viewing they then advised us to drop the asking price by 10% saying that there was no way that we would get the original asking price. Despite concerns, they indicates that doing this would likely lead to lots of viewings. To cut a long story s...
read full review
Was this helpful? Yes
May 17,2014
Minithumbdown
By:
May 17,2014
0 people found
this helpful
Dixon estate agents are disgusting, informed me a month later after my buyer backed out, leaving me still paying for surveys & incurring other expenses after we lost our buyer, they have now blackballed my property because i had the nerve to complain about their service....
read full review
What agent could do to change your mind?
nothing !
Attached Files
Was this helpful? Yes
Apr 14,2014
Minithumbdown
By:
Apr 14,2014
3 people found
this helpful
My advice stay away from these so called agents! They didn\'t do any of the fully managed package I took out with them! Then when I started asking questions they got very rude and one member of staff became aggressive towards me. They talk the talk but don\'t walk the walk. I then got in touch with country wide- they emailed me there complaints procedure I follows there instructions to the letter, and I had no response. I then got put in touch with the head of complaints at country wide. I did g...
read full review
Was this helpful? Yes
Feb 15,2014
Minithumbdown
By:
Feb 15,2014
0 people found
this helpful
Dixons have been utterly incompetent when dealing with us. We arranged a viewing of a property to rent and the agent, Emma, didn\'t bother turning up. We called the office who were unable to contact to her, so she had clearly just gone home. Despite this we were keen and decided to arrange another viewing. This time the agent was there but she had arranged for 3 groups to come at the same time. By the time we arrived one of the groups had already paid the holding fee meaning we couldn\'t see ...
read full review
What agent could do to change your mind?
1. She would have actually turned up to our initially appointment. 2. She wouldn\'t have organised several groups to attend a viewing at the same time, leaving us to turn up to a house that was already signed. 3. She wouldn\'t have been so rude and tried to imply it was our fault that she didn\'t turn up when it was clearly just because she couldn\'t be bothered.
Attached Files
Was this helpful? Yes
Jan 29,2014
Minithumbdown
Andrew
By:
Jan 29,2014
0 people found
this helpful
Stay away from Dixons at all costs. Andrew does nothing but lie to prospective customers. I put an offer in on a property only to find out the offer was never actually put forward to the seller. Lie after lie after lie means this is either the worst estate agent I can imagine or they just employ a bad egg that they need to get rid off before he damages their reputation further...
read full review
What agent could do to change your mind?
Tell thr truth, not mess me about and actually care about customers and not just his bonus!
Attached Files
Was this helpful? Yes
Dec 28,2012
Minithumbdown
By:
Dec 28,2012
7 people found
this helpful
My partner & I had the misfortune of dealing with this company for a property rental and to say that they are the most unprofessional and inept company would be a gross understatement. They made a monumental series of errors that got us so frustrated we ended up contacting the Property Ombudsman. We have been lied to, deceived and their whole attitude throughout has been a nonchalnat one. To highlight some of the issues - they advertised a property at a negotiated price, then on the eve o...
read full review
Was this helpful? Yes
Aug 23,2010
Minithumbup
By:
Aug 23,2010
1 people found
this helpful
I have nothing but praise for this branch. I am still on the market but not for the want of trying, I have at least 1 / 2 viewings on my house every week (proceedable people). The agent cannot make a person buy your house they either like it or they don't, the agents job is to get people INTO YOUR HOUSE. They are always really pleasent, effective and I would always use them, I tried Allan Morris and to say they were awfull is an under statement!...
read full review
Was this helpful? Yes
Jul 06,2010
Minithumbdown
By:
Jul 06,2010
4 people found
this helpful
Before I decided who to market with, I called all the agents in my area and asked a simple question - "how much do you charge"? All agents told me on the phone - except Dixon's who insisted on seeing the house first! When they arrived, they were about an hour in to their sales pitch before I was informed, I was shocked by their high fees (twice as much as other agents)! They were more concerned with getting me in to their office to see their mortgage adviser and trying to persuade me to u...
read full review
Was this helpful? Yes
Jun 08,2010
Minithumbdown
By:
Jun 08,2010
5 people found
this helpful
I was persauded to sign with Dixons as they informed me they would have no problem selling my property in under 8 weeks. They went on to say that currently they has at least 3 prospective buyers looking fro property in my area. These never transpired. I have been on the market with Dixons for 7 weeks now and have had 3 viewings in total. I have no interst shown in the last 2 weeks. I have e mailed Dixons but not received any response. I have asked for a summary of their complaints procedur...
read full review
Was this helpful? Yes
Jun 08,2010
Minithumbdown
By:
Jun 08,2010
0 people found
this helpful
Incompetent, failed to include our property on an open day even though we were very keen and added at last minute too late, no returned calls, no feedback and hardly any viewings, just not proactive enough if you want to sell your house quickly!...
read full review
Was this helpful? Yes
Nov 26,2009
Minithumbdown
By:
Nov 26,2009
0 people found
this helpful
I have not been impressed with Dixons, Coventry. Initally we had viewings but it seemed to dry up. Our house was on the market from May-August with them. Yet when we went with Newmans, we had endless viewings and are property was sold within 2 weeks. The communication wasn't great, feedback not obtained and calls not returned....
read full review
Was this helpful? Yes
By: hugbubble
Apr 18, 2011
View all comments (2)
I'm not impressed wither. I've been with them for three weeks. Dropped the price, still no viewings. They do not keep in touch either. I keep chasing them. Wished I'd gone with Newmans as they said they had lots of potential buyers. Dixons have even refused to let people coming to look who are in rented accomodation. Surely that is my decision. I went with dixons as they seemed the most honest and they claimed they would sell my property in eight weeks. I've loads I want to buy yet no chance of ...



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 3 1 4 19 4 11 1 7 17

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Dixons

Individual Branch Awards

Birmingham, B17 9NP

Firm rankings



Firm Widgets

My widgets

Branch
20 Suffolk Street Queensway, Birmingham B1 1LW
(2)
Branch
95 Alcester Road, Birmingham B13 8DD
(0)
Branch
59 Alcester Road South, Birmingham B14 7JG
(0)
show all branches (35)
Branch
1 Sutton New Road, Birmingham B23 6TJ
(3)
Branch
9 Coleshill Road, Birmingham B36 8DT
(1)
Branch
4 Cross Lane, Birmingham B43 6LN
(6)
Branch
820 Kingstanding Road, Birmingham B44 9RT
(2)
Branch
31 High Street, Bromsgrove B61 8AJ
(0)
Branch
6 Chase Road, Burntwood WS7 0DP
(0)
Branch
67 High Green, Cannock WS11 1BN
(1)
Branch
159 New Union Street, Coventry CV1 2NT
(3)
Branch
23 Stone Street, Dudley DY1 1NT
(1)
Branch
77 High Street, Halesowen B63 3BQ
(1)
Branch
19 Oxford Street, Kidderminster DY10 1AU
(5)
Branch
19 Bore Street, Lichfield WS13 6LZ
(0)
Branch
508 Hagley Road West, Oldbury B68 0BZ
(3)
Branch
10 Church Green East, Redditch B98 8BP
(0)
Branch
127-128 Poplar Road, Smethwick B66 4AP
(1)
Branch
70 Poplar Road, Solihull B91 3AB
(6)
Branch
5 St. Johns Road, Stourbridge DY8 1EJ
(0)
Branch
46 Sheep Street, Stratford-upon-Avon CV37 6EE
(0)
Branch
87 Bolebridge Street, Tamworth B79 7PD
(3)
Branch
6 Bridge Street, Walsall WS1 1HP
(0)
Branch
53 High Road, Willenhall WV12 4JR
(1)
Branch
79 Darlington Street, Wolverhampton WV1 4JD
(5)
Acocks Green Branch
1201 Warwick Road, Birmingham B27 6RG
(0)
Castle Bromwich Branch
333 Chester Road, Birmingham B36 0JG
(5)
Dorridge Branch
3A Station Approach, Solihull B93 8JA
(0)
Harborne Branch
141 High Street, Birmingham B17 9NP
(7)
Kings Norton Branch
72 The Green, Birmingham B38 8RU
(2)
Northfield Branch
830 Bristol Road South, Birmingham B31 2NS
(1)
Perton Branch
16 Anders Square, Perton WV6 7QH
(0)
Selly Oak Branch
848 Bristol Road, Birmingham B29 6HW
(1)
Sheldon Branch
2221 Coventry Road, Birmingham B26 3EH
(2)
Yardley Branch
110-112A Church Road, Birmingham B25 8UX
(1)

Find the Best Agent to
Buy, Sell or Rent Property




.