Dixons
3.7/5, 219 reviews
68% recommended
78% sales valuation accuracy
87% sales fee satisfaction

Property Features

Dixons are the largest Estate Agency business in the Midlands with 35 branches. If you have logged on to find a property I hope you find our website helpful and please do feel free to contact any of my offices to get the very latest on new instructions and market conditions. show more Dixons are the largest Estate Agency business in the Midlands with 35 branches. If you have logged on to find a property I hope you find our website helpful and please do feel free to contact any of my offices to get the very latest on new instructions and market conditions.

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Latest Reviews

 View all Reviews 219
17th Apr 2024
reviewed by 'Jamie'
“Hi, 2nd time I've used these to buy a property and both times hassle free no problems and go out ......”
3rd Apr 2024
reviewed by 'Mustaq'
“Thank you Dixon Yardley for helping me to find rented property for my family. Special mention to Sophie who made ......”
8th Mar 2024
reviewed by 'Karen'
“I would like to say a huge Thank you to the team at Halesowen on their help in selling my ......”
14th Feb 2024
reviewed by 'Dom'
“I have had dealings with this estate agent a number of times. Not once have I had anything good to ......”
11th Feb 2024
reviewed by 'Ivelina Belcheva'
“I had a great experience! A big shout to Tayla who's such a helpful and kind! Quick and clear correspondence ......”
26th Jan 2024
reviewed by 'Richard'
“Korron was first class in her services offered to us throughout the sale process. We really would recommend Dixons to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 78% 87% £70,000 £3,350,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 12 31 14 51 9 30 3 24 32
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Dixons Branches (view all 35)
Acocks Green, B27
Bearwood, B66
Birmingham, B14
Birmingham, B23
Birmingham, B36
Birmingham, B43
Birmingham City Centre, B1
Bromsgrove, B61

“A great estate agent with hard working staff....”

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Feb 20,2019
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Adam
By: 'Joseph'
Feb 20,2019
0 people found
this helpful
In order to make an offer and buy my dream home, I needed to find a buyer quickly in order to sell my house. I was unsure if I was going to find someone quickly enough. However, Dixons successfully found me a buyer within 48 hours! ...
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Comment on agent fees
Very hard working staff and committed to a smooth sale and purchase.
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“Absolutely useless...”

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Feb 07,2019
Minithumbdown
By: 'Fed'
Feb 07,2019
0 people found
this helpful
Been waiting for refund of deposit for nearly 2 months and have still not reciprocal it even after making multiple calls and emails. Staff especially Micheal Healy, don't care and do not respond to calls or emails. I have made an official complaint and more than ...
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Comment on agent fees
Bad
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“Very helpful staff...”

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Dec 29,2018
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Ann
By: 'Katarzyna'
Dec 29,2018
0 people found
this helpful
Ann from kings norton branch was very helpful and had a lot of time for me and helped me find the right house for me...
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“Damp and Mice...”

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Dec 21,2018
Minithumbdown
By: 'Ella'
Dec 21,2018
0 people found
this helpful
Having lived in the property since March. Five days before Christmas we are left with damp and mould in the master bedroom and the kitchen. Discussion with the previous tenant made us aware that Dixons had rented the property previously and were aware of the ...
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Comment on agent fees
About average.
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“Used this agency as a Landlord over several years. Initially ......”

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Dec 19,2018
Minithumbdown
By: 'ML'
Dec 19,2018
3 people found
this helpful
Used this agency as a Landlord over several years. Initially I was impressed, they marketed the property well and found decent tenants quickly. The sales team appear to be good and very efficient. Problems occurred however during the tenancy itself and particular during check outs. ...
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“PURCHASE OF PROPERTY...”

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Dec 09,2018
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Darren
By: 'Jack'
Dec 09,2018
0 people found
this helpful
The purchase of this property went through very smoothly and for this I would like to extend my sincere thanks to all the DIXONS staff, especially Darren who has been so helpful at all stages of the buying process....
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“Buying a Property...”

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Dec 06,2018
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Ciara
By: 'Very'
Dec 06,2018
0 people found
this helpful
We bought a property with the help of Ciara Kenny from the Solihull Branch of Dixons. Ciara was very helpful....
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Comment on agent fees
Very Good
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“Abysmal...”

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Nov 15,2018
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Michael
By: 'Louis'
Nov 15,2018
2 people found
this helpful
Communication is abysmal and the attitude by Michael at this branch has been so poor I feel like I've been age discriminated because I'm only 22 buying a property on my own I feel like I've been miss sold a property I'm buying and I was ...
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Comment on agent fees
I used to try and sell they took a 2k kick on there fees just shows how they try to over charge people
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“Managing my house since 2014 but keep deducting small amounts with no valid reason...”

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Oct 20,2018
Minithumbup
By: 'khaled'
Oct 20,2018
1 people found
this helpful
Managing my house since 2014 but keep deducting small amounts with no valid reason. When I ask by mail they do not reply. But overall the branch is above average...
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Comment on agent fees
ok
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“Excellent from start to finish!!!...”

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Sep 04,2018
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Mazar
By: 'Nicola'
Sep 04,2018
0 people found
this helpful
Whilst selling 2 houses and buying a new one, Mazar and the Dixons team couldn't have made the process any easier. Whenever we had a query or were stressed, Mazar was always at the end of the phone or at the office with a cup of ...
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Comment on agent fees
Good
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By: Jenny
Sep 24, 2018
View all comments (1)
Appalling service, little or no feed back, then could not get rid of the. Dreadful ...

“Excellent Service....”

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Jul 29,2018
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Paul
By: 'Paul'
Jul 29,2018
1 people found
this helpful
Paul was very keen to do a all he could to obtain a buyer. The property was sold within 3 weeks of going on the market. He kept me informed of what was happening throughout the sales process. His colleague, Zoe Powell, was excellent at trouble ...
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Comment on agent fees
The fees were competitive with other agents.
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“Amazing Service...”

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Jun 16,2018
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Darren
By: 'Errol'
Jun 16,2018
0 people found
this helpful
Very professional and helpful from start to finish.Sold house very quickly and for the asking price.Kept me informed throughout the process.Would most definitely recommend.Would not hesitate to use again in the future....
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Comment on agent fees
Good
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“Whilst trying to rent near our best friends and my ......”

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May 21,2018
Minithumbdown
By: 'Simon'
May 21,2018
0 people found
this helpful
Whilst trying to rent near our best friends and my son's independent school in Harborne: missed appointments with no apologies, blatant lies ( some of them pointless), and one shockingly offensive comment from one agent! Honestly, wanted to slap him; told him "No need to be ...
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“Amazing Team...”

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Apr 25,2018
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Kyle
By: 'Miss'
Apr 25,2018
0 people found
this helpful
Myself & my partner have bought and sold a property through the Dixons Coventry team and they have been amazing both times. They recently sold my property over the asking price within 2 days of it being up for sale. Dan Rooney the mortgage adviser then helped ...
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Comment on agent fees
Worth every penny
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“Very Bad experience-unfair...”

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Apr 20,2018
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Gracie
By: 'Sonam'
Apr 20,2018
1 people found
this helpful
I have dealt with few estate agents recently. Had a worst experiebce with Dixons Coventry. When i phoned to book few viewings, they pressurised me n my husband to go through mortgage with their mortgage consultant. I already had mortgage in principle ready so i ...
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Comment on agent fees
Bad
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“Nearly smooth purchase...”

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Apr 13,2018
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peter
By: 'Steve'
Apr 13,2018
1 people found
this helpful
My experience with Dixons was mostly positive. Peter who was the local agent was helpful and pleasant. My dealings with countrywide the parent company were not so positive. After my offer was accepted they sent a friendly email offering help. When I asked for a ...
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“We Can not fault the service, Sally Hall has been ......”

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Mar 14,2018
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Sally
By: 'Emma'
Mar 14,2018
0 people found
this helpful
We Can not fault the service, Sally Hall has been amazing though the whole process, We are first time buyers so any questions we had were always answered very quickly and satisfied our requirements. We found the service to be professional and we would recommend ...
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“Our experience of Dixons in Kingstanding was excellent, with Charlote ......”

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Feb 07,2018
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Charlotte
By: 'Chris'
Feb 07,2018
0 people found
this helpful
Our experience of Dixons in Kingstanding was excellent, with Charlote and Matt being both professional and courteous in all our dealings. Often going above and beyond the norm to help assist in moving the sale forward and dealing with the solicitor's queries. Their initial valuation ...
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Comment on agent fees
The fees seem reasonable given the amount of effort involved by all.
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“I would like to thank Ramona and the team at ......”

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Jan 23,2018
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Ramona
By: 'Mrs'
Jan 23,2018
0 people found
this helpful
I would like to thank Ramona and the team at Dixons Coventry who were so supportive of me when I looked to sell my property, my circumstances changed and they helped me re mortgage and took all the stress out of my some what difficult ...
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“You want to keep away from these guys.. Really bad .. ......”

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Jan 04,2018
Minithumbdown
By: 'Bill'
Jan 04,2018
4 people found
this helpful
You want to keep away from these guys.. Really bad .. Gave them the place to sell in early November. They never advertised on the web.. The last viewer turned up on their own.. and THEY TOOK THE SALE OF THE HOUSE of their books. When ...
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Comment on agent fees
NO fees we took the property off them.
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“Linzie, thank you so much for finding us our new ......”

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Dec 11,2017
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Lindsay
By: 'Mrs'
Dec 11,2017
0 people found
this helpful
Linzie, thank you so much for finding us our new home. I registered with countless estate agents but only Dixons have been able to find us a home in our desired location. My husband was amazed to hear that Dixons had canvased for us found ...
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“A team of professionals who guided, advised and helped me ......”

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Nov 21,2017
Minithumbup
By: 'My'
Nov 21,2017
0 people found
this helpful
A team of professionals who guided, advised and helped me a lot, because I have Romanian nationality and I didn£t know in advance what steps to take to buy a house and the Dixons Willenhall team helped me a lot and succeeded in a ...
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“Could not recommend Dixons Castle Bromwich and their staff highly ......”

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Nov 16,2017
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Sophie
By: 'Amanda'
Nov 16,2017
0 people found
this helpful
Could not recommend Dixons Castle Bromwich and their staff highly enough. Was dreading moving and we used Dixons for our sale and purchase. Wished I had moved sooner as everything went so smoothly. We are loving the new house, lots of work to do but ...
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Comment on agent fees
Fab
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“Sophie did the property valuation and arrived promptly at the ......”

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Nov 14,2017
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Sophie
By: 'Marion'
Nov 14,2017
0 people found
this helpful
Sophie did the property valuation and arrived promptly at the time we had arranged. She was efficient in going through the process of marketing the property in a way conducive to attracting potential buyers. Another agent had suggested marketing for 20k more but we wanted ...
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Comment on agent fees
Cheaper than the other agent we contacted.
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“Overall a great and smooth experience. Sophie was a great ......”

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Nov 09,2017
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Sophie
By: 'Aaron'
Nov 09,2017
0 people found
this helpful
Overall a great and smooth experience. Sophie was a great help from start to finish and in constant contact throughout the whole process. As I was a first time buyer I didn't have a clue what was involved in my first house purchase and Sophie ...
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Comment on agent fees
Good.
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“Excellent customer service and excellent outcome. I would recommend Dixons ......”

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Nov 09,2017
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Sophie
By: 'Jordan'
Nov 09,2017
0 people found
this helpful
Excellent customer service and excellent outcome. I would recommend Dixons to anyone who was going to sell or rent their property...
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“This was the worst service I have ever experienced in 25 ......”

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Oct 12,2017
Minithumbdown
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Lucy
By: 'Miss'
Oct 12,2017
6 people found
this helpful
This was the worst service I have ever experienced in 25 years of purchasing. They breached all moral, ethical and decent codes of conduct. Rude, unhelpful and she lied. After 3 weeks the manager does not care and I bought a flat in Shrewsbury. The Lucy was ...
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Comment on agent fees
Should be paying clients to see them. Fees for the worst service ever. Don't pay. Go to burchell Edwards. They were brilliant and helpful. Rory is only 22 but he has excellent manners and a competent manager
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“Worst estate agents out there. Didn't keep us informed about ......”

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Oct 01,2017
Minithumbdown
By: 'Mk2134'
Oct 01,2017
6 people found
this helpful
Worst estate agents out there. Didn't keep us informed about anything. We were constantly changing them for details, of which they failed to provide. As of yet our house is still unsold and has been on the market for 5 months. Would definitely urge people to ...
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Comment on agent fees
We had to pay 250 upfront which is unrefundable.
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“Terrible service for renting properties, rushed contract signing with my ......”

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Oct 01,2017
Minithumbdown
By: 'Disappointing'
Oct 01,2017
4 people found
this helpful
Terrible service for renting properties, rushed contract signing with my son who is a student. Still no return of deposit ....
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“After failing to sell our property with another Agent, dixons ......”

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Jul 03,2017
Minithumbup
By: 'Emmant'
Jul 03,2017
0 people found
this helpful
After failing to sell our property with another Agent, dixons promised to deliver and that's exactly what they did. First viewing we had straight away made an offer. All the staff at dixons were professional and honest and kept us fully informed at all stages. ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dixons

Regional Awards won by Dixons

Individual Branch Awards

Birmingham, B25

Solihull, B91



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