• claim your profile
    Christopher Hancock
  • claim your profile
    Richard Freshwater
  • upload your photo
    Ryan Bourgaise
  • upload your photo
    Andrew Pantling
  • upload your photo
    Caroline Haines
  • upload your photo
    Hannah Barker
  • upload your photo
    Christina Harris
  • upload your photo
    Kelly Hamed
  • upload your photo
    Melissa Butler
  • upload your photo
    Stephanie Power
  • upload your photo
    Howard Pope
  • upload your photo
    Richard Booth
  • upload your photo
    Jo Alderson
  • upload your photo
    Michaela White
  • upload your photo
    Dominic Jones
  • upload your photo
    Tracey Jones
  • upload your photo
    Jo Whitfield
  • upload your photo
    Issy Pearson
  • upload your photo
    Bev Hunter
  • upload your photo
    Christie Watson
  • upload your photo
    Terry Pearce
  • upload your photo
    Catherine Emson
  • upload your photo
    Teresa Tate
  • upload your photo
    Rebecca Ellison
  • upload your photo
    Oliver Langer
No description available.
 
Website not available Properties for sale
Properties for rent
May 17,2017
Minithumbup
Christopher Hancock
Catherine Emson
By:
May 17,2017
0 people found
this helpful
Everyone we dealt with were professional and understanding throughout and pushed things forward on our behalf. They went above and beyond what I expected and were great for advice at every stage of the buying process- as first time buyers, this really helped!...
read full review
Was this helpful? Yes
By: Michaela White
May 18, 2017
View all comments (1)
Thank you for your kind comments. We are pleased to hear that Cheffins made your first time purchase as simple as possible and wish you every happiness in your new home. ...
May 12,2017
Minithumbup
Howard Pope
Unknown
By:
May 12,2017
0 people found
this helpful
Mark is very knowledgeable. Howard is very helpful and responds very quickly all the way through. Highly recommend this team!...
read full review
Was this helpful? Yes
May 08,2017
Minithumbup
Howard Pope
Richard Booth
By:
May 08,2017
0 people found
this helpful
Our experience with Cheffins has been outstandingly good. They were exceptionally professional from start to finish. The thing we really liked was that they called us after each viewing to give us an assessment of the potential purchaser's reaction which is a complete contrast to many agents who give you radio silence....
read full review
Comment on agent fees
very competitive
Was this helpful? Yes
May 03,2017
Minithumbup
Howard Pope
Richard Booth
By:
May 03,2017
0 people found
this helpful
We were very happy with the way staff handled both our sale and our move in Ely. Richard Booth and Howard Pope in particular were very helpful, but all the staff we spoke to were courteous, messages were passed on and calls returned promptly....
read full review
Comment on agent fees
Consistent with other agents in the area.
Was this helpful? Yes
May 02,2017
Minithumbup
Lauren King
Richard Freshwater
By:
May 02,2017
0 people found
this helpful
Richard Freshwater advised carefully and considerately on an appropriate marketing strategy designed to attract many viewings and to achieve a strong price. Once I had decided to proceed, a top quality brochure was prepared, and viewings quickly followed. Lauren King was excellent in the way she kept me up to date regarding viewings, and she went the extra mile in the way she conducted the viewings and the bids that followed. All in all, Cheffins were a pleasure to work with and made the proces...
read full review
Comment on agent fees
About standard - certainly lower than some competitors. I think Cheffins earned their money!
Was this helpful? Yes
Apr 26,2017
Minithumbdown
By:
Apr 26,2017
1 people found
this helpful
Absolutely disgusting service! DO NOT RENT FROM THESE!!! Very fast to contact when asking for money, yet try asking for remedial works to be done. TOTAL waste of time, never comply, will leave you in unhealthy conditions, month after month after month! As per other reviews on; herehttps://www.allagents.co.uk/review/180422/ You have been warned!...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
Apr 24,2017
Minithumbup
Richard Booth
By:
Apr 24,2017
0 people found
this helpful
Richard was incredible from the moment I stepped foot into Cheffins offices day dot. Richard was so impressive with his knowledge and truth be told, taught us a great deal about our area and what to expect. We have worked with Cheffins competitors and from the moment we signed with Cheffins, we were kicking ourselves from not finding them sooner. Richard was brilliant from the wording of our listing to the photo's they took- all were first class. Our home was in an area that wasn't the most de...
read full review
Comment on agent fees
Not as bad as some of your competitors. Abbots is 1.5%! Dreadful.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Delma Fenton
By:
Apr 24,2017
0 people found
this helpful
Delma was extremely professional and worked very well with our solicitor and mortgage broker, helping us to ease the process....
read full review
Was this helpful? Yes
Apr 19,2017
Minithumbup
Jack Higgs
Delma Fenton
By:
Apr 19,2017
0 people found
this helpful
Myself and my wife used Cheffins in Saffron Walden to buy a dream house in the village of Littlebury. Having been one of 16 viewing the day after the house went on the market we knew securing this house was not going to be easy. I must say that Jack was amazing and worked closely and quickly with the Ely branch to make sure the house we were selling got sold quickly. Post sale services provided by Delma was also first and she really made the exchange happen as quickly as possible, made harder by...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 13,2017
Minithumbup
By:
Apr 13,2017
0 people found
this helpful
I recently used Cheffins to sell a rental property of mine, a buyer was found very quickly and we completed the sale within a month. Very impressed with the service....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 13,2017
Minithumbup
By:
Apr 13,2017
1 people found
this helpful
I can't thank Cheffins enough for the excellent service they provided me when selling my home. They secured a buyer within 48 hours of my house going on the market -so I know they were working extremely hard behind the scenes to make this happen for me. During the sale they were efficient, friendly and showed empathy where needed. Thanks Cheffins - looking forward to using you again, and I will certainly be recommending you to my family and friends!...
read full review
Comment on agent fees
Great
Was this helpful? Yes
Apr 12,2017
Minithumbup
Delma Fenton
By:
Apr 12,2017
0 people found
this helpful
We have recently purchased a property where Cheffins were the vendor's agent but in fact they worked extremely hard on our behalf too. From the outset, Cheffins kept us as informed as possible and their friendly manner help to make a complicated purchase manageable. We would definitely recommend them....
read full review
Was this helpful? Yes
Apr 05,2017
Minithumbup
By:
Apr 05,2017
1 people found
this helpful
I used Cheffins in Saffron Walden to sell my house and within 24 hours they had secured a buyer for it. From start to finish their service was brilliant and they made the whole process really easy. I would definitely recommend them to anyone....
read full review
Was this helpful? Yes
Apr 03,2017
Minithumbup
Richard Booth
Christopher Hancock
By:
Apr 03,2017
0 people found
this helpful
Richard was very helpful and professional at all times. His continued communication between the various solicitors involved in our unnecessarily difficult exchange and completion, helped achieve resolution in the end....
read full review
Was this helpful? Yes
Apr 02,2017
Minithumbup
Caroline Haines
Hannah Barker
By:
Apr 02,2017
0 people found
this helpful
I have found the whole experience well informed and friendly. I have always been updated with new news during the process of buying our house. Also any questions that I have been asked have been answered professionally and promptly. Anything I have asked has never been any trouble....
read full review
Comment on agent fees
For all the questions I put forward and the interaction the agents have I feel the fee is well priced.
Was this helpful? Yes
Apr 01,2017
Minithumbup
By:
Apr 01,2017
0 people found
this helpful
I have bought properties through this branch of Cheffins and also use them as my letting agents. They are totally professional and I would not use any other agency in town. First class service with a smile....
read full review
Comment on agent fees
This agents fees are transparent and fair.
Was this helpful? Yes
Mar 28,2017
Minithumbup
By:
Mar 28,2017
0 people found
this helpful
Since moving my properties over to Cheffins. I am been very impressed with the professionalism and local knowledge of the lettings market within Cambridge. Once my other properties become available I will be without hesitation moving them over to Cheffins....
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes
Feb 01,2017
Minithumbdown
By:
Feb 01,2017
1 people found
this helpful
We made an offer on a house being sold with Cheffins and it was accepted following much negotiation. Cheffins seemed very on the ball to start with, asking for our mortgage details, proof of funds and solicitors details quickly. The seller of the property had not found a house to purchase and so we decided to wait for this to occur before spending money on a survey. At this point Cheffins never attempted to make contact again. When we called them they always seemed unsure of the situation and w...
read full review
Comment on agent fees
No comment as never reached this stage.
Was this helpful? Yes
Feb 20,2016
Minithumbdown
By:
Feb 20,2016
1 people found
this helpful
We have been renting a property for more than a year now. Around three months ago a few issues started creeping up with the property in that one of the fencing panels which is rotted fell over and the bedroom window would not seal properly. Cheffins agreed to send someone out to have a look at this, which they did, however nothing ever came of this and the fence and window is exactly the same as it was three months ago. About a month ago the TV aerial stopped working. Again this was raised with...
read full review
Was this helpful? Yes
Dec 05,2014
Minithumbdown
Richard Freshwater
By:
Dec 05,2014
9 people found
this helpful
Cheffins were employed to sell my house, this they did, however, I did the only viewing and 2 days after the viewing we still had not heard from them. I telephoned and found we had an offer. After this offer was accepted, Cheffins dropped off the planet and we never heard from them again. I emailed but had no responses. Nearing completion again no contact from Cheffins, we tried to get Cheffins to find out about our chain but were lied to and fobbed off. Complained to Richard Freshwater after co...
read full review
What agent could do to change your mind?
Reply to complaint, reply to emails, explain the bad service
Attached Files
Was this helpful? Yes
By: Cheffins
Dec 12, 2014
View all comments (1)
We are very sorry to hear you feel this way as we try to offer the highest standard of service to all our clients. We were pleased to be able to sell your house within 8 days of it going on the market unfortunately, we were not involved in the upward chain and so were not able to advise you. The team have been in contact regarding your concerns and we hope to be able to resolve these as soon as possible. ...
Oct 16,2013
Minithumbdown
Richard Freshwater
By:
Oct 16,2013
9 people found
this helpful
This branch was absolutely useless. From a extremely beautiful and well-finished house in a perfect location they have managed less than 5 booking in 4 weeks and the people showing the house, we later found out, do not even know many of the features (including an attic they didnt know existed!)...
read full review
Was this helpful? Yes
Sep 18,2013
Minithumbdown
By:
Sep 18,2013
9 people found
this helpful
I have rented from many agencys in Cambridge and Cheffins are by far the wosrt i have come across. When we moved in the house was not cleaned as prommised. After a couple of months things started to go wrong. The house flooded twice due to the age of the house old pipes and so and when we called the agency nobody ever even came to see the house. We had radiators bursting ( again nothing from the agency) and when it leaked into the shop below us taking down there seeling with....again no sign of...
read full review
Was this helpful? Yes
Sep 22,2012
Minithumbdown
By:
Sep 22,2012
11 people found
this helpful
Easily the worst agents, or indeed perhaps the worst any-sort-of-organisation, I have ever had the misfortune to deal with. I first encountered Cheffins three weeks ago, when I walked into their central Cambridge office and arranged a viewing for that very afternoon. Following a confirmation email regarding the appointment, my partner and I went to meet the Cheffins representative at the property. Now, since we arrived at the agreed upon (and confirmed) meeting point ten minutes early, we wai...
read full review
What agent could do to change your mind?
The agent could have changed my mind by: 1) answering phone calls 2) responding to emailed inquiries 3) actually turning up to the pre-arranged house viewing
Attached Files
Was this helpful? Yes
Jun 09,2012
Minithumbdown
By:
Jun 09,2012
2 people found
this helpful
I was offered a position in Newmarket and was required to move immediately, so I looked at a few properties and saw that Cheffins were the estate agents. I\'ve never dealt with them before so I tried calling them directly but the phone kept ringing out. SO I emailed them saying that there was two properties that had been added to their site and I wanted to let them now. No reply, so I sent another 37 email to all branches of Cheffins as I needed the properties before someone else let them. ...
read full review
What agent could do to change your mind?
The worst estate agents in existence.
Attached Files
Was this helpful? Yes
Apr 04,2012
Minithumbdown
By:
Apr 04,2012
9 people found
this helpful
After living in a terraced house for 8 years during which time we reguarly replaced occupants our existing letting agent sold out to Cheffins. Oh dear. We are now treated like scum rather than the customer. We have found a replacement to minimise the disruption but all they do is create barriers - inflated fees that have no explanation, impossible guarantor demands and utter incompitence in dealing with simple exchange of information. They have been given 6 six weeks and a totally viable can...
read full review
Was this helpful? Yes

ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 4 8 1 6 0 0 4

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 3:38 PM 06/04/2017 by Ryan Bourgaise

Complaints Procedure

No procedure set.
Last updated at 3:38 PM 06/04/2017 by Ryan Bourgaise

Awards won by Cheffins

Individual Branch Awards


Firm Widgets

My widgets

Cambridge
Clifton House, 1-2 Clifton Road, Cambridge CB1 7EA
(8)
Ely
25 Market Street, Ely CB7 4NP
(7)
Haverhill
27a High Street, Haverhill CB9 8AD
(2)
show all branches (5)
Newmarket
2 Black Bear Court, High Street, Newmarket CB8 9AF
(0)
Saffron Walden
8 Hill Street, Saffron Walden CB10 1JD
(7)

Find the Best Agent to
Buy, Sell or Rent Property