Cheffins
4.8/5, 241 reviews
94% recommended
94% sales valuation accuracy
99% sales fee satisfaction
83% lettings valuation accuracy
94% lettings fee satisfaction
No company information

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £116,000 £1,375,000
Lettings 83% 94% £525 £1,895
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 1 40 6 112 1 42 2 3 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Nathan was efficient friendly, responsive, an......”

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Aug 22,2019
Minithumbup
By: 'Alison Moore'
Aug 22,2019
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Nathan was efficient friendly, responsive, and quick to reply to emails - I can highly recommend him and the team at Cambridge....
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Aug 22, 2019
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Thank you for your 5* review. We will pass your comments back to Nathan. ...

“Responsive, helpful and caring...”

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Aug 22,2019
Minithumbup
By: 'Linden Feng'
Aug 22,2019
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Really responsive, informative and warm agency. Predominantly dealt with Nathan, with support from other team members at various stages of the rental. Everyone was always well informed and nice! Highly recommend....
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Aug 22, 2019
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Thank you for your 5* review, we're delighted that you were happy with the service. ...

“We purchased a house in Soham, which was bein......”

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Aug 21,2019
Minithumbup
By: 'Kelie Lee'
Aug 21,2019
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We purchased a house in Soham, which was being sold by Cheffins. Can honestly say it was a breeze with Catherine dealing with the vendor and us, the buyers. She was very helpful,,offering lots of details and advice on how the system works. We ...
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Aug 21, 2019
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Thank you for your review. We will pass your kind comments on to Catherine Emson. ...

“He is a kind and professional negotiator! Tha......”

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Aug 21,2019
Minithumbup
By: 'Jiyoul Lee'
Aug 21,2019
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He is a kind and professional negotiator! Thanks to this negotiator, the whole process of renting a house went smoothly....
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Aug 21, 2019
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Thank you for leaving a 5* review. We will pass this back to the lettings team in Cambridge. ...

“I have owned my own property in South Africa ......”

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Aug 20,2019
Minithumbup
By: 'Julie Skinner'
Aug 20,2019
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I have owned my own property in South Africa and had tenant in 3 of my 4 houses on this property I thought being a tenant would be easy. However it is very different in the UK and the process at times left me feeling really depressed. ...
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Aug 20, 2019
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Thank you for taking the time to leave a review. We're glad that Nathan and Hayley were able to help you. ...

“Many thanks to Hayley and the Cambridge Cheff......”

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Aug 20,2019
Minithumbup
By: 'Kaylyn Bassut'
Aug 20,2019
0 people found
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Many thanks to Hayley and the Cambridge Cheffins team. As we were not local to the UK, the rental process seemed very daunting but Cheffins was extremely helpful in easing the process. We highly recommended using them if you want a well executed rental process....
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Aug 20, 2019
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Thank you for your 5* review. We will pass your comments back to Hayley and the team in Cambridge. ...

“Exceptionally smooth and professional through......”

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Aug 20,2019
Minithumbup
By: 'Kim Liu'
Aug 20,2019
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Exceptionally smooth and professional throughout rental process. Responses and actions were very efficient and significantly faster than other similar letting agencies in the area. All interactions with staff were enjoyable and felt genuine....
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Aug 20, 2019
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Thank you for leaving a 5* review. We will pass your comments on to the lettings team in Cambridge. ...

“Did a good job dealing with an idiot buyer wh......”

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Aug 20,2019
Minithumbup
By: 'Richard Doyle'
Aug 20,2019
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Did a good job dealing with an idiot buyer who was being difficult and unreasonable Agent played a strong role in helping him to see the light...
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Aug 21, 2019
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Thank you for your 5* review. We will pass this back to the Haverhill team. ...

“Cheffins - Superb!...”

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Aug 20,2019
Minithumbup
By: 'spowar83@gmail.com'
Aug 20,2019
0 people found
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Cheffins have been excellent, from start to finish! We have found the level of customer service, willingness to help and local knowledge of Cheffins staff to be excellent. Thank you for being so helpful!...
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Aug 21, 2019
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Thank you for your 5* review and your comments. We will pass this feedback on to the team in Cambridge. ...

“Thank you Cheffins! I recently brought my f......”

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Aug 16,2019
Minithumbup
By: 'Bethany Carey'
Aug 16,2019
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Thank you Cheffins! I recently brought my first house with my boyfriend and the overall experience was a lot better than we had both expected. The service provided from the company was outstanding and cannot be faulted in any way. The whole team at the ...
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By: Marketing
Aug 19, 2019
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Thank you for taking the time to leave such a glowing review. We will pass this on to Catherine and the team at Ely. We hope you enjoy your new home. ...

“Ben, Nathan and Helen have been extremely sup......”

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Aug 13,2019
Minithumbup
By: 'Carlo De Stefanis'
Aug 13,2019
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Ben, Nathan and Helen have been extremely supportive and can't praise them enough. Always responsive, kind and on the ball. Importantly, the new tenants moved in within a week from the departure of the previous ones. Well done. Carlo & Fiona....
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By: Marketing
Aug 14, 2019
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Thank you for your review. We're delighted that you were so happy with the service provided by our team in Cambridge. We will pass this on to them. ...

“Cheffins staff have all been efficient,friend......”

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Aug 12,2019
Minithumbup
By: 'John Frederick Chamberlain'
Aug 12,2019
0 people found
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Cheffins staff have all been efficient,friendly and on the ball. It doesn't matter which member of staff you speak to they are up to speed in respect of the transaction. I have now used Cheffins 3 times and would not consider any other local agent....
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Aug 14, 2019
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Thank you for your 5* review. We're delighted that you are happy with the service and that you keep coming back to us. ...

“Cheffins Ely. Excellent service from all the ......”

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Aug 10,2019
Minithumbup
By: 'Jacqueline Phebey'
Aug 10,2019
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Cheffins Ely. Excellent service from all the team. Extremely supportive. Cannot praise them enough. Thank you all so much . Congratulations on selling my property. You have all been wonderful....
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Aug 12, 2019
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Thank you for the 5* review. We appreciate the feedback and we're delighted that you were pleased with our service. ...

“Nathan was excellent! Very quick to answer qu......”

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Aug 09,2019
Minithumbup
By: 'heather coyne'
Aug 09,2019
0 people found
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Nathan was excellent! Very quick to answer questions and very friendly. Hayley also quick to answer questions and very helpful. I had asked Ben to ask the landlord some questions (don't think those questions ever got to the landlord so that was frustrating, I guess ...
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Aug 12, 2019
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Thank you for your feedback. We will pass your comments on to Nathan and Hayley. ...

“Very helpful!...”

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Aug 08,2019
Minithumbup
By: 'Martin Pettitt'
Aug 08,2019
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Very helpful team with the dealings we had, kept us up to date and helped us through the sale. Special thanks to Catherine Emson, who kept us up to date through the whole sale process!...
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Aug 09, 2019
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Thank you for your 5* review. We will pass your comments on to Catherine Emson. ...

“Sale...”

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Aug 08,2019
Minithumbup
By: 'Sally Whyte'
Aug 08,2019
0 people found
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Throughout the process all the members of staff were courteous friendly and helpful. They kept me well informed and although there were no real problems I felt that they were on top of all the issues....
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Aug 09, 2019
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Thank you for your 5* review, we're delighted that you were happy with our service. ...

“best estate agents ive ever dealt with......”

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Aug 05,2019
Minithumbup
By: 'Sarah Lawlor'
Aug 05,2019
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Absolutely would recommend this estate agents. Georgia and Caroline were the agents selling the house we bought and I couldn't be more grateful for their help. So speedy with responses. And kept us up to date with every little detail. I'm so impressed and would ...
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Aug 07, 2019
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Thank you for your 5* review. We're so glad that Georgia and Caroline were able to support you in the purchase of your new home. ...

“Always professional and also empathetic to our needs...”

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Aug 05,2019
Minithumbup
By: 'Robert McKibbin'
Aug 05,2019
0 people found
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Always prompt and professional during viewing. Worked hard to ensure we received an acceptable offer. In the period leading up to exchange we were always kept in the loop about the rest of the chain. Cheffins' recommended solicitor was excellent and we feel secure in ...
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Aug 07, 2019
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Thank you for your review. We're glad the team in Saffron Walden were able to help you. ...

“Amazing. Bought and sold via Cheffins...”

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Aug 02,2019
Minithumbup
By: 'Katy Taylor'
Aug 02,2019
0 people found
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Amazing experience throughout, even during some challenging times. Chris Hancock carried out our valuation and was clearly knowledgable of the area and marketing conditions. He took great time and care with us and explained the whole process as we have never sold before. We sold ...
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Aug 07, 2019
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Thank you for your 5* review. We are delighted that you were so happy with the service that Chris provided. ...

“Unhelpful...”

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Aug 01,2019
Minithumbdown
By: 'Marina Pattinson'
Aug 01,2019
1 people found
this helpful
The initial viewings and offer were handled by Lauren Blake. She was great: very knowledgeable, supportive, helpful and professional, a great asset to any estate agents firm. About 8 weeks after the offer was accepted Elizabeth Wells from Cheffins Sales started chasing us. It quickly proved ...
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Aug 07, 2019
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Thank you for bringing your concerns to our attention. We're sorry that you are so dissatisfied with the service. Please do email me directly if you wish to discuss this further - marketing@cheffins.co.uk ...

“Amazing estate agent... I cannot praise them enough!...”

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Jul 28,2019
Minithumbup
By: 'Sally Kerley'
Jul 28,2019
0 people found
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Cheffins has been amazing in both the sale of my property and purchase of a new house. Things were 'difficult' at times and they could not have done more to help ease the situation. Catherine Ensom would chase any problems and would feedback to us ...
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Aug 07, 2019
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Thank you for your 5* review. We are delighted that Catherine was able to help you in the sale and purchase of your new house. ...

“Very helpful and kept me informed every step ......”

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Jul 26,2019
Minithumbup
By: 'Tracey Hinshelwood'
Jul 26,2019
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Very helpful and kept me informed every step of the sale. Cheffins put me at ease as we all know moving house can be stressful, I would highly recommend cheffins excellent service....
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Aug 07, 2019
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Thank you for your 5* review. We are happy to help you with your house move. ...

“Absolutely amazing staff !! Worked with both ......”

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Jul 26,2019
Minithumbup
By: 'Emma'
Jul 26,2019
1 people found
this helpful
Absolutely amazing staff !! Worked with both Hannah and Aiden both of who are brilliant assets to the company!! Helped us with a massive move for our family and found us a home :)...
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Aug 07, 2019
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Thank you for your review of our Haverhill team. We're delighted that we were able to assist you in your quest for a new home. ...

“Haverhill office...”

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Jul 26,2019
Minithumbup
By: 'Becca Durrance'
Jul 26,2019
0 people found
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Hannah at the Haverhill office is, in our opinion, very professional and always there to help. She made our experience in finding our new home from viewing the property to us being able to rent the place we call home. Any issues we have she ...
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Aug 07, 2019
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Thank you for your great feedback. We're delighted that we were able to help you find your new home. ...

“Moving house was helped by efficient staff....”

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Jul 22,2019
Minithumbup
By: 'Deborah Waller'
Jul 22,2019
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The move process was slow to begin. When problems arose, Cheffin's staff were honest and helpful. They always phoned back or left a voicemail or email....
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Jul 23, 2019
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Thank you very much for your 5* review. We're delighted that the Haverhill team was able to help you with your move. ...

“Harry chennell went over and above to help me......”

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Jul 18,2019
Minithumbup
By: 'Carrie Harding'
Jul 18,2019
0 people found
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Harry chennell went over and above to help me complete a purchase in the time frame I offered. He listened and genuinely wanted to help me. He didn't want to just get a sale through at the wrong price and I find this unusual but ...
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Jul 18, 2019
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Thank you for your review. We will pass your comments on to Harry and we're glad you were happy with the customer service from our office in Cambridge. ...

“Recently purchased my first property through ......”

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Jul 16,2019
Minithumbup
By: 'Ben Jolley'
Jul 16,2019
0 people found
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Recently purchased my first property through Cheffins and everyone in the sales team were helpful, friendly and efficient. It was a stressful process but they helped everything to run smoothly and were always very understanding and any time you call there is always a friendly ...
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Jul 18, 2019
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Thank you for your 5* review. We're delighted that you were happy with the service from our estate agency department in Cambridge. ...

“Sold above asking price after being on sale f......”

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Jul 16,2019
Minithumbup
By: 'Richard Holness'
Jul 16,2019
0 people found
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Sold above asking price after being on sale for only three weeks. Good advice given, good level of interest generated and good service at all levels....
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Jul 18, 2019
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Thanks you for leaving a 5* review. We're delighted that your house sale was successful. ...

“Highly professional...”

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Jul 13,2019
Minithumbup
By: 'Ian Evans'
Jul 13,2019
0 people found
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Highly professional but without losing a friendly, approachable touch. I would thoroughly recommend Haverhill Chaffing to any landlord. Ian Evans...
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Jul 16, 2019
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Thank you for your review. We really appreciate the feedback and the fact that you have taken the time to do this for Cheffins. ...

“From start to finish the team I was assigned ......”

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Jul 12,2019
Minithumbup
By: 'Nikki Clark'
Jul 12,2019
0 people found
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From start to finish the team I was assigned at Cheffins Ely were always there to support and advise. Compared to the shambles of other agents I had to deal with when buying my new property, they were in a different league and I would ...
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Jul 16, 2019
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Thank you for your 5*review, we really appreciate the feedback. ...
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Last updated at 4:14 PM 10/05/2019 by Caroline Haines

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