Burchell Edwards
4.1/5, 488 reviews
79% recommended
49% sales valuation accuracy
68% sales fee satisfaction

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Latest Reviews

 View all Reviews 488
12th Apr 2024
reviewed by 'Annetta'
“I would like to thank Adam and Megan for their outstanding help and friendly, polite, professional attitude whilst searching for ......”
27th Mar 2024
reviewed by 'Tom'
“Megan Alex and Adam have all gone above and beyond to help me sell my property and even find my ......”
28th Jan 2024
reviewed by 'Imran mahmood'
“We contacted Burch Edwards for a valuation of my property and Richard confirmed the appointment for Saturday at 10.15am but ......”
5th Jan 2024
reviewed by 'Walker'
“Where do I start.. An agent visited and made many promises about how much I could get for my house. ......”
16th Nov 2023
reviewed by 'David Hutchinson'
“Alex was very helpful and got things sorted for me....”
19th Sep 2023
reviewed by 'James'
“Avoid! I dealt with the Sheldon branch - they deduct money for inspections that they cant evidence and the tenant ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 49% 68% £28,500 £551,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
152 17 190 27 15 15 11 9 17 35
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Burchell Edwards Branches (view all 15)
Belper, DE56
Burton On Trent, DE14
Castle Bromwich, B34
Eastwood Nottingham, NG16
Erdington, B23
Hucknall Nottingham, NG15
Ilkeston, DE7
Leicester, LE1

“Tom, Thank you for all your hard work and help ......”

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Jan 23,2017
Minithumbup
By: 'kumar'
Jan 23,2017
0 people found
this helpful
Tom, Thank you for all your hard work and help for finding new tenants. Thanks again for Prompt responses on email/phone and happy to recommend to others....
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“I was delighted with the professional service Burchell Edwards (Lettings) ......”

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Dec 16,2016
Minithumbup
By: 'Marie'
Dec 16,2016
0 people found
this helpful
I was delighted with the professional service Burchell Edwards (Lettings) provided. It took less than a month to find a suitable tenant. The negotiator dealt with everything. I am very satisfied and would definitely recommend the service....
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Comment on agent fees
A good service costs money but in my opinion it was money well spent.
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“Great correspondence, pleasure to deal with. Fast and smooth move. ......”

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Dec 09,2016
Minithumbup
By: 'Emma'
Dec 09,2016
0 people found
this helpful
Great correspondence, pleasure to deal with. Fast and smooth move. Would recommend to deal with. Happy with my property. Overall 10/10...
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“Lack communication with customer, forever chasing up for feedback on ......”

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Nov 20,2016
Minithumbdown
By: 'Melissa'
Nov 20,2016
4 people found
this helpful
Lack communication with customer, forever chasing up for feedback on viewings, not checking Upto date legal documents. Feel like no care is given by any of staff poor service don't recommend these at all. Avoid...
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Comment on agent fees
Expensive and not good customer service
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“Paul Water is always happy to help and dose his ......”

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Oct 26,2016
Minithumbup
By: 'Malc'
Oct 26,2016
0 people found
this helpful
Paul Water is always happy to help and dose his best to resolve the problem to his best ability . Most times I'd rather have Paul sort my problems out because I know they will be sorted ....
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Comment on agent fees
Reasonable
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“Would most definitely not recommend. I am actually quite shocked ......”

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Oct 07,2016
Minithumbdown
By: 'lwatts'
Oct 07,2016
8 people found
this helpful
Would most definitely not recommend. I am actually quite shocked at how badly they treated me as a prospective buyer. I viewed a property which was being sold by a company. When I viewed it, I was told that the company had a figure in ...
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Comment on agent fees
N/A
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“WARNING TO PEOPLE LOOKING FOR A RENTAL PROPERTY VIA BURCHELL ......”

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Sep 30,2016
Minithumbup
By: 'Average'
Sep 30,2016
3 people found
this helpful
WARNING TO PEOPLE LOOKING FOR A RENTAL PROPERTY VIA BURCHELL EDWARDS!!!These rip off merchants charge you £120 checkout fee from your deposit when you move out! They also blamed us for not looking after the property and letting the damp in! Charged us £300 for cleaning!!??? ...
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Comment on agent fees
BAAAD. Charge you a secret/hidden checkout fee (???!!!!) when you move out. Bunch of crooks!
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“Ryan was brilliant throughout. He stayed in touch with us ......”

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Sep 14,2016
Minithumbup
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Ryan
By: 'Adelle'
Sep 14,2016
0 people found
this helpful
Ryan was brilliant throughout. He stayed in touch with us all the way through the rental process and wasn't pushy at all. He explained everything to us from the start and everything moved exactly as planned. We love the house and have had no problems ...
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Comment on agent fees
I think the fees are fair. I have heard from friends who have rented a property similar who have paid higher fees and have had problems with their agreement which we have not.
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“My experience with Burchell Edwards was a positive one which ......”

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Aug 19,2016
Minithumbup
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Josh
By: 'Julie'
Aug 19,2016
0 people found
this helpful
My experience with Burchell Edwards was a positive one which I would deffinately reccomend. Joshua was friendly but professional throughout the process. He was very helpful and kept me up to date with every detail. He made everything run smoothly and stress for me, I ...
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Comment on agent fees
Good
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“Absolutely fabulous, Grace made moving in as easy as possible ......”

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Jul 18,2016
Minithumbup
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Grace
By: 'Jodie'
Jul 18,2016
0 people found
this helpful
Absolutely fabulous, Grace made moving in as easy as possible for us as we currently lived very far away. She showed great customer service and was very helpful, friendly and available for contact when needed....
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Comment on agent fees
Average fees happy to pay
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“Grace was very helpful and full of enthusiasm giving relevant ......”

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Jul 08,2016
Minithumbup
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Grace
By: 'Liam'
Jul 08,2016
1 people found
this helpful
Grace was very helpful and full of enthusiasm giving relevant feedback and handled the transition between tenants with professionalism and speed....
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Comment on agent fees
Not cheap
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“Very helpful and understanding. Explained everything in an easy to ......”

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Jul 08,2016
Minithumbup
By: 'Mr'
Jul 08,2016
0 people found
this helpful
Very helpful and understanding. Explained everything in an easy to take in manner. Would certainly advise others to talk to this branch before committing themselves else where....
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Comment on agent fees
Fair
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“Grace was very helpfull with contacting the landlord on our ......”

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May 30,2016
Minithumbup
By: 'GRAHAM'
May 30,2016
0 people found
this helpful
Grace was very helpfull with contacting the landlord on our behalf, The move went very well Grace was kind enough to give us a second viewing on the property, Thanks to Grace,...
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Comment on agent fees
good
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“Grace,was lovely, always helpful with any queries.. On time ......”

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May 17,2016
Minithumbup
By: 'Pinkelvis'
May 17,2016
0 people found
this helpful
Grace,was lovely, always helpful with any queries.. On time with appointments... But most of all,she was,friendly and polite..with no snobbery,as,i have experienced,from some estate agents!!!...
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Comment on agent fees
Fairly expensive.. But still cheaper than spme estate agents!!!
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“Burchell Edwards have been absolutely brilliant and professional from the ......”

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May 17,2016
Minithumbup
By: 'Martin'
May 17,2016
0 people found
this helpful
Burchell Edwards have been absolutely brilliant and professional from the first meeting right up to the current moment. The staff monitor and keep me informed about the property without bothering me with the day to day trivia. This is the easiest and most convenient way ...
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Comment on agent fees
Good
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“My husband and I have had excellent service from both ......”

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May 17,2016
Minithumbup
By: 'Ann'
May 17,2016
0 people found
this helpful
My husband and I have had excellent service from both Grace and Jasmine. Very friendly and professional. We had our property on with another agent for three months ant they couldn't find us a tenant. And over all a very bad service. So we changed ...
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Comment on agent fees
Good
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“Grace was really good when I moved to a new ......”

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May 17,2016
Minithumbup
By: 'Mandy'
May 17,2016
0 people found
this helpful
Grace was really good when I moved to a new property. I haven't always had good help and advice from other burchell and edwards staff including staff at Staffordshire. But grace was a breath of fresh air and is an absolute credit to you....
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Comment on agent fees
Fees are absolutely atrocious
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“I would like to thank Grace Knighton and the rest ......”

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May 16,2016
Minithumbup
By: 'james'
May 16,2016
0 people found
this helpful
I would like to thank Grace Knighton and the rest of the staff they were very professional well presented and well mannered thank you so much Kind regards J.Irwin...
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“I met Laura at a house we loved and wanted ......”

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May 06,2016
Minithumbdown
By: 'barrie'
May 06,2016
1 people found
this helpful
I met Laura at a house we loved and wanted to buy.we have the deposit ready to go. Laura said theses are your options on mortgage of buy to let. She sold us and to good be true sales pitch She told us the ...
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Comment on agent fees
Bad
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“Josh dealt with our move from the first phone call ......”

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Apr 22,2016
Minithumbup
By: 'Haley'
Apr 22,2016
0 people found
this helpful
Josh dealt with our move from the first phone call to moving in only 10 days later and he was absolutely amazing. He answered all my questions and really went the extra mile to get myself and my daughter moved in amongst some really upsetting circumstances. *...
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Comment on agent fees
Good
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“Josh has been an absolute pleasure to deal with as ......”

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Apr 08,2016
Minithumbup
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Josh
By: 'JoeR'
Apr 08,2016
0 people found
this helpful
Josh has been an absolute pleasure to deal with as part of this process. Articulate, professional, responsive and a genuine credit to your firm, much MUCH better than Haarts! Could not ask for a better service...
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Comment on agent fees
Good, reasonable
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“A little over priced with fees but customer service was ......”

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Mar 23,2016
Minithumbup
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Joshua
By: 'Nathan'
Mar 23,2016
0 people found
this helpful
A little over priced with fees but customer service was impeccable and worth it in the end... Would recommend to a friend...
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Comment on agent fees
A little expensive but well worth it for the service and home
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“Thanks for a professional service from the valuation through to ......”

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Mar 23,2016
Minithumbup
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Joshua
By: 'Steve'
Mar 23,2016
0 people found
this helpful
Thanks for a professional service from the valuation through to the new tenants moving in .josh worked hard on all aspects of the process and I will recommend to all my friends and family. Thanks again Steve ....
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Comment on agent fees
Good
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“Josh was a pleasure to work with, he was polite, ......”

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Feb 29,2016
Minithumbup
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Joshua
By: 'Joanne'
Feb 29,2016
0 people found
this helpful
Josh was a pleasure to work with, he was polite, patient, honest and straight to the point. I would definitely go back to Josh for future rental enquiries as I can be sure to receive excellent service....
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“shockingly bad service. Tried to acquire a property through this ......”

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Feb 18,2016
Minithumbdown
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craig
By: 'genuine'
Feb 18,2016
5 people found
this helpful
shockingly bad service. Tried to acquire a property through this agent that had been on the market for a while. They were not very good at returning calls or keeping me updated on the offer progress. Was messed around with how my offer was dealt ...
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What agent could do to change your mind?
n/a
Attached Filesnbsp;
Comment on agent fees
n/a
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“Great service from Burchell Edwards. Ryan & Amy were really helpful ......”

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Feb 10,2016
Minithumbup
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Ryan
By: 'Iona'
Feb 10,2016
0 people found
this helpful
Great service from Burchell Edwards. Ryan & Amy were really helpful and Ryan was especially flexible in relation to viewing the property we wanted. House we found was perfect and we are all now settled in to our new home. Keep up the good work guys & ...
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Comment on agent fees
Average market cost for Fees.
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“My experience as a landlord with Burchell Edwards started when ......”

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Feb 04,2016
Minithumbup
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Joshua
By: 'Rob'
Feb 04,2016
3 people found
this helpful
My experience as a landlord with Burchell Edwards started when I found their leaflet in my mailbox as I had a property available for the rental market. The property had already been on the market for a few weeks and I was planning to have ...
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Comment on agent fees
Their fees might not be the cheapest on the market but, in my case, they were quite flexible to match the previous agent's fees...so far so good
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“Simply do not care.....looking at moving again after the ......”

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Feb 03,2016
Minithumbdown
By: 'Never'
Feb 03,2016
3 people found
this helpful
Simply do not care.....looking at moving again after the property I moved into through Burchell Edwards was found to have some serious 'quirks'-none of which they cared about resolving, meaning that I have to go through the expense and time of moving again six ...
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Comment on agent fees
Terrible.
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“Awful. Great customer service up until the point they'd had ......”

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Feb 01,2016
Minithumbdown
By: 'Not'
Feb 01,2016
4 people found
this helpful
Awful. Great customer service up until the point they'd had my money; didn't want to know afterward! Can't recommend at all if you want an agent that will actually act on your behalf or care in any way at all! Feel like paid a fortune ...
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What agent could do to change your mind?
Paid high fees-looking at what I got in terms of aftercare, nothing short of day light robbery. Rip off.
Attached Filesnbsp;
Comment on agent fees
Paid high fees-looking at what I got in terms of aftercare, nothing short of day light robbery. Rip off.
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Was this helpful? Yes
By: Adam Cliff
Jan 04, 2017
View all comments (1)
I am sorry to hear that you are not happy with the level of service that you have received. I would be happy to try and help resolve issues where I can. The review has been set as anonymous so please can you provide you name, the address and suitable contact details and then I will try and resolve this for you. Kind Regards Adam Cliff Lettings Manager ...

“Charlie and the team at Ripley were more than helpful ......”

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Jan 29,2016
Minithumbup
By: 'Donna'
Jan 29,2016
1 people found
this helpful
Charlie and the team at Ripley were more than helpful and sorted out everything for me This is the second property they are letting for me Very professional and helpful...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Burchell Edwards

Regional Awards won by Burchell Edwards

Individual Branch Awards



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