60% lettings valuation accuracy
55% lettings fee satisfaction
Since we opened our first office in Ash Vale in 1991, during the heart of the recession, Bridges have shown a flair for marketing and service rarely experienced by those 'on the move'. Colour presentation and the desire to be the first choice in every area we operate separates us from ...
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Since we opened our first office in Ash Vale in 1991, during the heart of the recession, Bridges have shown a flair for marketing and service rarely experienced by those 'on the move'. Colour presentation and the desire to be the first choice in every area we operate separates us from the majority of Estate Agents. Twenty one years later we have six local branches covering North Hampshire and West Surrey with directors still on the shop floor delivering our ethos to our customers.
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2024
allAgents People Awards
Latest Reviews
View all Reviews 407
22nd Aug 2023
reviewed by 'Linda'
24th Jul 2023
reviewed by 'N/a'
30th Oct 2022
reviewed by 'colin john miller'
19th Dec 2020
reviewed by 'Solomon'
19th Aug 2019
reviewed by 'Stephanie'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 60% | 55% | £700 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 2 | 4 | 7 | 235 | 12 | 113 | 2 | 12 | 11 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Bridges Estate Agents Branches (view all 9)
Aug 22,2023
Aug 22,2023
0
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I have been letting properties for 50 years. My latest property in Hook was let within a week by Bridges and all went exceptionally well. I was extremely happy with everyone and then my property was handed to Emily Hudson. What a star, she has reviewed ...
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Jul 24,2023
Jul 24,2023
1
people found
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I've bought and sold a number of houses and I have found Bridges to be the worst estate agents. I won’t use them again. I have tried to work with them regarding my concerns but there was no improvement, despite chasing them and eventually ...
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Oct 30,2022
Oct 30,2022
0
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Bit of a rocky start with change of personnel but when steven took over a good service was achieved.
Thank you very much Steven...
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Mar 18,2022
Mar 18,2022
0
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Dean from the Lettings team was professional , courteous, and very helpful to introduce the valuable Bridges lettings at FARNBOROUGH . He was true to what he said and appreciate his local knowledge of the market and what it takes to find a suitable tenant and make ...
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Dec 19,2020
Dec 19,2020
0
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Unprofessional behaviour no information about properties and services rude behaviour and I don't think we need their services as too many agents are far better than this...
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Aug 13, 2022
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(2)
Very poor, didn't help me at all and let me get a long way through the system into buying a property and then suggested to their seller that someone else should get it. I had already got a survery on the property too, so lost all the money I had spent. I went very quickly to another agent. Do not trust these people. Should be sacked or prosecuted. ...
Aug 19,2019
Aug 19,2019
0
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this helpful
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Along with others on here, Richard Baugh' s customer service is appalling. Bridges are only concerned about taking your money in any which way they can....
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Apr 24,2019
Apr 24,2019
2
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After having dealt with Bridges Letting Agent, I have had the most horrific customer service. First they tried to move me into a property that had health and safety issues, after I refused to move in they then charged me a second admin fee to ...
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Comment on agent fees
Awful. £550 for a few bits of paper, then charged me a further £200 because I couldn't move into the house because it was not safe!
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Apr 14,2019
Apr 14,2019
1
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Myself and my partner were due to come to Farnborough, then continue on to other towns to view rental properties.
On the phone with various people at Bridges, I was promised a confirmation email on 3 separate occasions, but they never sent one and instead opted ...
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Comment on agent fees
N/A - didn’t incur fees at the viewing stage.
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Apr 15, 2019
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(1)
Dear T,
Your review made for disappointing reading and I am extremely sorry to hear of the failings that you experienced when dealing with our team in Farnborough. It is clear that we could and should have handled things very differently and we did not even come close to the high service standards that we would expect to deliver to our customers. If you would like to discuss the matter I would be pleased to have an opportunity to speak to you in person, and if you have not yet secured a propert ...
Mar 30,2019
Mar 30,2019
1
people found
this helpful
this helpful
We decided to use bridges thinking their aggressive sales tactics would ensure a quick sale, unfortunately this was far from the truth, they had agents showing the house who could not answer basic questions about the house due to a lack of perpeeation on their ...
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Comment on agent fees
Average
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Apr 16, 2019
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Reply is not factual, it was less than 5 months after terminating your contract we sold, other houses also did not sell and had our experience with poor unqualified views and he saw fit to complain to your management, Agents tasked to show our house that mislead viewers within 60 seconds of walking in the door , agents who couldn’t even describe an orangery. Try and cover yourselves in roses but for me your what one would put on roses. ...
Jan 11,2019
Jan 11,2019
0
people found
this helpful
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Jayne has been amazing throughout the process with our house purchase. We are first time buyers who didn't know what to expect and she kept us in the loop at all times with what was going on. Our solicitors weren't the best with communication and ...
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Dec 20,2018
Dec 20,2018
0
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Thanks to all at Bridges for taking on our house sale and seeing it through with great professionalism.
Firstly Kevin Winchester successfully negotiated a good price with a good buyer. Checks followed on the buyer's financial background and their offer was accepted. Kevin Green then ...
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Comment on agent fees
Very reasonable
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Oct 30,2018
Oct 30,2018
0
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Ben was informative and very efficient in selling my flat. He kept me in the loop every step of the way and answered all my questions honestly. I would highly recommend Ben and his team at Bridges if they are looking at selling a property....
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Oct 01,2018
Oct 01,2018
2
people found
this helpful
this helpful
After completing all details on right move. I get contacted with a half page email requesting information from myself. all this was already given. However asking whether I am buying with another person and many other questions I find this over personal. I am just ...
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Sep 21,2018
Sep 21,2018
0
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James and Jayne couldn't of done anymore to get us sold and in our new home. James MacPhee work tirelessly to get everything sorted out . Would definitely use them again if we ever move...
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Sep 20,2018
Sep 20,2018
0
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I would throughly recommend Bridges Farnham who have managed the property sale in a professional and efficient way. My contacts Aaron Milligan and Jayne Gaskin have been very helpful in arranging viewings and once a buyer found undertaking all the necessary arrangements with both parties ...
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Comment on agent fees
I found the agents fees to be acceptable.
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Aug 08,2018
Aug 08,2018
0
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End of tenancy return of the deposit with a landlord who isn't in the country.
Cody was my only communication with in Aldershot.
She managed to draw an agreement, send to landlord and to me agreeing of any deductions. And the return of the deposit. ...
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Comment on agent fees
Good (worth it)
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Jul 13,2018
Jul 13,2018
0
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Thank you to James Macphee and Jayne Gaskin for the whole sale service delivered. A Very professional and quick experience....
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Comment on agent fees
Very good. Worth every penny!
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May 09,2018
May 09,2018
0
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Like to thank Kevin ,Richard and Jayne in the sale of my mums house 18 Cromwell way sold quickly and you all help out with other issues...
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Apr 25,2018
Apr 25,2018
0
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I have been very happy with the levels of customer service from both Ben Granville and Kevin Green in dealing with my late mother's estate....
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Comment on agent fees
Industry standard
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Mar 10,2018
Mar 10,2018
3
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Richard Baugh is a diabolical lettings manager - he has the most appalling attitude towards people with mental health disorders.
Property was equipped with a faulty gas appliance, which Mr Baugh refused to acknowledge until an engineer condemned the cooker completely....
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Comment on agent fees
Extortionate, considering how badly they treated the person who rented from them.
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Mar 07,2018
Mar 07,2018
0
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I have just used Bridges for a sale and purchase of property and the team in Aldershot have been great. Second time lucky on the sale as first one fell through and Nikki has been a star in getting this progressed for me. She listened ...
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Comment on agent fees
Good
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Mar 05,2018
Mar 05,2018
0
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We have recently purchased through Bridges Farnborough and have received some very good pre purchase sales progression service from Jane ensuring our sale went through on time and very good after sales service from James. Many thanks!...
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Mar 05,2018
Mar 05,2018
10
people found
this helpful
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We have had enough of these people now.
Bridges Estate agents continually misrepresented us and our interests for the entire time they had sole selling rights, we were ignored, lied to, insulted and basically forced into a position where we had to seek the help ...
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Comment on agent fees
The only thing they care about
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Feb 11,2018
Feb 11,2018
0
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I recently sold my property through Bridges in Farnborough. From the first valuation, James and all the staff at the branch were helpful, informative, and did everything they promised to. I got an excellent price for my maisonette and couldn't be happier. I would readily ...
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Comment on agent fees
Fair
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Jan 03,2018
Jan 03,2018
0
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What a great team from start to finish
Great communication regular updates
No trouble recommending to anyone thank you all but especially Nikki Best !!...
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Dec 19,2017
Dec 19,2017
0
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Jayne had been an absolute star. We had a lot of problems due to mortgage lender and she went above and beyond to sort things out for us which meant we were able to buy our house after all. She was extremely prompt in returning ...
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“Ben Granville representing 'Bridges Estate Agents' supplied candid realistic advice ......”
Dec 08,2017
Dec 08,2017
1
people found
this helpful
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Ben Granville representing 'Bridges Estate Agents' supplied candid realistic advice in selling my property respecting my opinion and wishes in achieving a successful sale....
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Comment on agent fees
I do think > 1% should be possible.
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Dec 08,2017
Dec 08,2017
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Richard provided a deep understanding of the market and a sensible valuation. The details were quickly put out to market and 'The Hub' looked after all viewings, keeping us up to date with viewings and feedback. A minor criticism would be that we were contacted ...
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Comment on agent fees
Using an estate agent one accepts that the fee will be a percentage which makes them high compared with the new Internet agents, but the service was first class and the fee competitive comparing like for like.
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Nov 27,2017
Nov 27,2017
0
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We initially decided to sell our house in April with an online estate agent due to the lower commission fees. We chose Purple Bricks and instructed them to put our property on the market. This worked well as after organising an open house in May, ...
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Comment on agent fees
Well worth the money.
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Nov 10,2017
Nov 10,2017
0
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We recently purchased our first property through Bridges estate agents and although the process was tricky (being a leasehold property) both Jayne and James were both on hand everytime we needed confirmation of anything. We really appreciate all the hard work they put in for ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:18 AM 25/01/2016 by
