1 Star Review
Apr 24,2019
By:
'Paul'
Apr 24,2019
Branch: Aldershot, 67-69 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU12
Branch: Aldershot, 67-69 High Street
Lettings (as a Tenant)
Postcode: GU12
2
people found
this helpful
After having dealt with Bridges Letting Agent, I have had the most horrific customer service. First they tried to move me into a property that had health and safety issues, after I refused to move in they then charged me a second admin fee to move into another property. Their manager Richard Baugh has no personnel skills, to him and the company is all about profit first, customer second. They will call you into their office to sign the tenancy agreement then take you to see the house!!! thats how they screwed me. I fought it through their in house complaints procedure, which they dismissed as they did everything by the book! so i complained to the property Ombudsman who gave me back £250 after they judged Bridges could have done more.
Comment on agent fees
Awful. £550 for a few bits of paper, then charged me a further £200 because I couldn't move into the house because it was not safe!
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