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Properties for sale
Properties for rent
Apr 14,2017
Minithumbup
Coreen Moore
By:
Apr 14,2017
0 people found
this helpful
A very helpful, informative and professional member of staff. Efficient from start to finish which ensured a hassle free start to my tenancy. Many thanks....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 06,2017
Minithumbup
Carol Ann Jones
Eirian Shorney
By:
Apr 06,2017
0 people found
this helpful
A very positive experience from initial market appraisal right through to completion. All the staff at this branch were always extremely helpful and represented my interests fully. I couldn't ask for more from my estate agent. Many thanks....
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Comment on agent fees
Good. The fees were value for money overall.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Jessica Finnegan
By:
Apr 05,2017
0 people found
this helpful
we where unsure on what we wanted to do with our house so we poped into the office and where met with Jess, she sat down with us and went over everything and made it all so straight forward, she kept in contact with us over the weeks and answered any questions we had with out any hesitation! due to other issues we arent going down the rental route now but Jess was so kind and understanding we would recomend her and the team to any one!...
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Comment on agent fees
no issues at all when the full service was explained and we could choose exactly what we wanted
Was this helpful? Yes
Apr 04,2017
Minithumbup
Carol Ann Jones
By:
Apr 04,2017
1 people found
this helpful
Always professional and enthusiastic about buying and selling properties. Helpful and nothing is too much trouble. Made the process very easy....
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Comment on agent fees
Willing to negotiate.
Was this helpful? Yes
Mar 31,2017
Minithumbup
By:
Mar 31,2017
0 people found
this helpful
I don't normally like to leave negative reviews but in this instance I feel I must to ensure that nobody else endures the terrible service I experienced whilst dealing with this company. The gentleman that came to value my house was very pleasant and seemed very encouraging regarding the sale of my house and ensured me that the staff at the office would be happy to help me and are always available to help me with any questions I may have. This is where the positives end. A few weeks later I had...
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Comment on agent fees
Extortionate prices
Was this helpful? Yes
Mar 30,2017
Minithumbup
Rachel Williams
By:
Mar 30,2017
0 people found
this helpful
Rachel Williams has provided financial services relating to two house purchases and I wouldn't hesitate to recommend her to anyone. Rachel is consistently professional, attentive, well informed, highly organised, listens to your needs, and goes the extra mile to provide outstanding customer service. I always feel that Rachel is honest and trustworthy....
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Comment on agent fees
Excellent value for outstanding service
Was this helpful? Yes
Mar 27,2017
Minithumbup
Coreen Moore
By:
Mar 27,2017
0 people found
this helpful
I have had the pleasure in dealing with Coreen on two occassions now for two rental properties. On both of these occassions both the staff at the branch and Coreen has been extremely helpful and professional....
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Comment on agent fees
There are no issues with this agents fees.
Was this helpful? Yes
Mar 23,2017
Minithumbup
Coreen Moore
By:
Mar 23,2017
0 people found
this helpful
Very good/kind woman would highly recommend going to Coreen for advice. Everything was quick and easy and had no problems at all....
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Comment on agent fees
Very pleasant and was always there to help us.
Was this helpful? Yes
Mar 07,2017
Minithumbdown
Christina Saunders
By:
Mar 07,2017
0 people found
this helpful
I have been extremely disappointed with the service I was provided with. As the seller with this agent I felt as though the prospective purchasers had their interests better protected. I was ill advised as to the position of the first prospective purchaser and also given advice which I was not legally obliged to undertake which I discovered at my own cost. In relation to the second purchaser I was advised to accept a low offer as the property had been on the market for some months, I disreg...
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Was this helpful? Yes
Mar 01,2017
Minithumbup
Rhian Vinglem
By:
Mar 01,2017
0 people found
this helpful
As a buyer from Beresford Adams we received fabulous service from all the staff including Rhian who stayed working late in the office to ensure our purchase completed in time. Many thanks to all the staff for a friendly efficient service....
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Was this helpful? Yes
Mar 01,2017
Minithumbup
Carys Roberts
By:
Mar 01,2017
0 people found
this helpful
During a difficult purchase I have found Carys to be efficient and attentive with a positive result today 1st March 2017 our exchange and completion. We are presently living on the Isle of Man so had to depend on her emails and phone calls. She gave us confidence to move forward with the sellers. We would have no hesitation in approaching her again should we be looking to sell or buy a property. Well done Carys....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
Amanda Williams
By:
Feb 20,2017
0 people found
this helpful
All the staff at the caernarfon branch were very helpful and friendly. A very professional team. Much better experience when dealing with this team compared to the competition locally (i.e. the other estate agencies)....
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Comment on agent fees
Comparable to others in the area
Was this helpful? Yes
Feb 14,2017
Minithumbup
Carys Roberts
By:
Feb 14,2017
0 people found
this helpful
The whole of colwyn bay branch where exceptional when purchasing a property through them. I had some complications with the sale of my property and Carys was more helpful than my own estate agent. She was very professional and always kept me up to date the sale....
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Was this helpful? Yes
Dec 16,2016
Minithumbup
Christina Saunders
By:
Dec 16,2016
0 people found
this helpful
We found Christina extremely helpful when we bought our new home. She guided us through the complicated process and kept us informed and up to date with all of the information that we needed to know. We are so grateful to her for all her help....
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Was this helpful? Yes
Dec 15,2016
Minithumbup
Geraldine Russell
By:
Dec 15,2016
0 people found
this helpful
Can't thank Geraldine at Beresford Adams, Conwy enough for selling my house. It was on the market for less than 2 weeks when they brought me a buyer. She guided me through all the stages and dealt with the buyer's questions....
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Comment on agent fees
As agreed
Was this helpful? Yes
Dec 11,2016
Minithumbup
mandy
By:
Dec 11,2016
0 people found
this helpful
Mandy was very friendly, helpful and always on the end of the phone. She was never obtrusive and allowed us to look around in our own time. She really helped things along when the buying process faltered. Many thanks Mandy!...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 08,2016
Minithumbup
Emma Williams
By:
Dec 08,2016
0 people found
this helpful
So many estate agents do little for their money, however I have to say Emma worked extremely hard at every turn to help complete from viewing to turning the key in the door in less than 7 weeks. No question was too much trouble and I think she is a real credit to the great Beresford Adams team in Caernarfon. I would actively seek a property being sold by Beresford Adams as the service is second to known and I feel I would get the level of care making such a big purchase deserves....
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Was this helpful? Yes
Dec 08,2016
Minithumbup
Emma Williams
By:
Dec 08,2016
0 people found
this helpful
Caernarfon Branch handled the sale with determination despite repeated buyers withdrawing. Emma was always helpful and worked hard to achieve the sale. Emma was very prompt and efficient in dealing with clients queries....
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Comment on agent fees
Reasonable, put a lot of effort in to sell property.
Was this helpful? Yes
Dec 06,2016
Minithumbup
Carol Ann Jones
By:
Dec 06,2016
1 people found
this helpful
Was very helpful, with a much prolonged purchase. Carol kept us informed and liased with the parties involved to do her utmost to keep the move going. Many thanks for your help....
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Was this helpful? Yes
Dec 05,2016
Minithumbup
Coreen Moore
By:
Dec 05,2016
0 people found
this helpful
I found Coreen a very professional member of staff, with good knowledge of the property and letting in general. A real asset to the company...
read full review
Comment on agent fees
All fees are unwell but not excessive compared with some agentcies
Was this helpful? Yes
Dec 01,2016
Minithumbup
Christina Saunders
By:
Dec 01,2016
0 people found
this helpful
Christina was very helpful throughout the process of buying my house. She kept in touch regularly, was very efficient and prompt at responding to any queries and chased my conveyancer for information also. Christina was very professional and I really appreciated her help, especially as this is my first property purchase. A huge thank you to Christina and the team, who have all been great....
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Comment on agent fees
N/a
Was this helpful? Yes
Nov 27,2016
Minithumbup
mandy
By:
Nov 27,2016
0 people found
this helpful
Mandy was very friendly and knowledgeable, nothing was ever too much trouble and always explained everything in a very thorough, easy to understand way. Made buying a first home hassle and stress free....
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Comment on agent fees
Faultless
Was this helpful? Yes
Nov 23,2016
Minithumbup
Peter dykes
Geraldine Russell
By:
Nov 23,2016
0 people found
this helpful
Overall, I was extremely happy with both Pete and Geraldine. They constantly kept me in the loop and chased queries, without me even having to ask... I wouldn't hesitate to use Beresford Adams, in particular the Conwy branch, in the future!! Excellent!! Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2016
Minithumbup
Lucie Bromley
By:
Nov 22,2016
0 people found
this helpful
Lucy has been brilliant helping us in the sale and purchase of our new house, gave us excellent advice throughout and was very helpful. Thanks!!...
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Was this helpful? Yes
Nov 18,2016
Minithumbup
Amanda Williams
Emma Williams
By:
Nov 18,2016
0 people found
this helpful
First spoke to Rhian Vingleman branch manager who priced the property. Decided to go with this agent because of their proffesionalism. Even though the property was on the market for some time I was kept up to date by the staff. They made this process much easier....
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Comment on agent fees
Higher than first agreed on.
Was this helpful? Yes
Nov 17,2016
Minithumbup
Coreen Moore
By:
Nov 17,2016
0 people found
this helpful
She is Very helpful, explains everything in detail, she is happy and has very good customer service skills. Would definitely recommend...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 14,2016
Minithumbup
mandy
By:
Nov 14,2016
0 people found
this helpful
I would just like to comment on how good Beresford Adams made my buying experience. In particular, Mandy, who was my point of contact for viewing/questions about the property that I eventually purchased. Mandy was absolutely superb in everything she did and so so helpful. Ask Mandy a question and you knew she would get back to you without fail. She was an absolute star in the whole process. Thank you Mandy....
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Comment on agent fees
Not applicable as I was buying.
Was this helpful? Yes
Nov 13,2016
Minithumbup
Laura Gorce
Stephanie
By:
Nov 13,2016
0 people found
this helpful
We feel extremely satisfied with the service provided by Beresford Adams and viewings arranged prior to choosing the property we purchases were handled very professionally by Steph and Laura....
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Comment on agent fees
As purchasers we were not involved with the agents fees.
Was this helpful? Yes
Nov 13,2016
Minithumbup
mandy
Mike
By:
Nov 13,2016
0 people found
this helpful
Found Mike and Mandy very helpful.They always returned my call if they were not available.Mandy listened to my concerns and managed to keep me calm for which I was very grateful!!...
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Comment on agent fees
N/A as purchasing property.
Was this helpful? Yes
Nov 13,2016
Minithumbup
mandy
By:
Nov 13,2016
0 people found
this helpful
Had excellent customer device from Mandy, nothing was too much trouble and she was always on hand to help with any queries...
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Was this helpful? Yes
Oct 30,2016
Minithumbdown
By:
Oct 30,2016
2 people found
this helpful
I have recently bought a property though Beresford Adams Chester. The worst customer services I have received in my life. Very unprofessional and they definitely do not treat customers fairly. I would definitely won't be using them again....
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Was this helpful? Yes
Oct 24,2016
Minithumbup
Leanne
By:
Oct 24,2016
0 people found
this helpful
I have recently sold my property via Beresford Adams and was very pleased with the service. Leanne in particular was continually chasing up the progression of the sale and despite lack of feedback form the purchases solicitors she remained positive and continued to keep me updated with progress. Thanks!...
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Comment on agent fees
Fees seemed average
Was this helpful? Yes
Oct 19,2016
Minithumbup
Daniel Lewis
By:
Oct 19,2016
0 people found
this helpful
I was very impressed with Beresford Adams from the first contact that I made to enquire about selling our property (my first contact was with Rhian Vingleman, Branch Manager). From initial contact and then meeting to get our property valued I was given the confidence that this was the agent I wanted to deal with due to their professional approach and helpfulness. Our main contact once the property was up for sale was with Daniel Lewis who was great - professional, positive and always kept us u...
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Comment on agent fees
I was happy with the fees.
Was this helpful? Yes
Oct 18,2016
Minithumbup
glenys williams
By:
Oct 18,2016
0 people found
this helpful
The service that I received from Glenys throughout the sales period has been exemplary. Communication was excellent at every stage, from information about viewing through to updates about the progress of the sale. I live a long way from the property so unable to call in to the office: the superb communication and care made the entire process seamless and stress free. The property was marketed perfectly and the brochure was very professional and attractive. Glenys took pride in showing prospecti...
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Comment on agent fees
Vey fair and reasonable for the service provided.
Was this helpful? Yes
Oct 16,2016
Minithumbup
Steven Smith
By:
Oct 16,2016
0 people found
this helpful
Steve was patient and communicated well between relevant parties. We are happy with his service and would return to Steve and Beresford Adams in the future....
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Was this helpful? Yes
Oct 12,2016
Minithumbup
Coreen Moore
Danielle Davies
By:
Oct 12,2016
0 people found
this helpful
Good service from all the staff members who kept me informed of new tenants and did all the viewings for me. Excellent Service...
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Comment on agent fees
Fees reasonable
Was this helpful? Yes
Oct 10,2016
Minithumbup
Geraldine Russell
Teri Crawford
By:
Oct 10,2016
0 people found
this helpful
Both Geraldine and Teri have been very helpful and attentive, they have received several queries from the purchaser and have dealt sensibly with each one....
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Comment on agent fees
Competitive
Was this helpful? Yes
Oct 07,2016
Minithumbup
Carys Roberts
By:
Oct 07,2016
0 people found
this helpful
Myself and my wife have found Carys very honest, straight forward and helpful throughout the process. She kept us up to date on the process and nudged our solicitors along when needed. A very professional service. Thanks for everything...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 07,2016
Minithumbup
Teri Crawford
Geraldine Russell
By:
Oct 07,2016
0 people found
this helpful
Very friendly and personal service, great at keeping in touch and interested in understanding their customer needs and desires. It took a while to find 'my' right property, but - fingers crossed - we're nearly there now....
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Was this helpful? Yes
Oct 07,2016
Minithumbup
Teri Crawford
Geraldine Russell
By:
Oct 07,2016
0 people found
this helpful
I found the two members of staff very polite and helpful in the questions I asked and quite satisfied with their service....
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Comment on agent fees
No fees as purchasing not selling
Was this helpful? Yes
Oct 04,2016
Minithumbup
Peter dykes
By:
Oct 04,2016
0 people found
this helpful
Peter Dykes is a very pleasant, polite and efficient young man. Prompt, accommodating and smartly dressed, we were well impressed....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 04,2016
Minithumbup
Chloe Algieri
Rhiannon McNicholas
By:
Oct 04,2016
0 people found
this helpful
Excellent service and customer care throughout the process of letting my property. Very efficient and positive with regards to finding tenants and provided excellent advice in many areas....
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Comment on agent fees
I find the agent fees very reasonable.
Was this helpful? Yes
Oct 04,2016
Minithumbup
Jaclyn Griffiths
By:
Oct 04,2016
0 people found
this helpful
Kept me up to date and easy to talk to. Great help made everything easy and hassle free, would definitely recommend. Thank you Jaclyn....
read full review
Comment on agent fees
Great for the amount of work and communication was done.
Was this helpful? Yes
Oct 04,2016
Minithumbup
Vanessa Hayes
By:
Oct 04,2016
0 people found
this helpful
Vanessa, Laura and Stephanie at the Abersoch branch were all extremely helpful. Buying a home is never easy when you live out of the area and their assistance with meeting contractors at the property to enable us to obtain estimates for the work we wanted to do was really appreciated. They responded to all phone calls and emails promptly and ensured the vendors were made aware of what was happening throughout the transaction. Thank you ladies!...
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Comment on agent fees
Purchaser - no fees payable
Was this helpful? Yes
Oct 03,2016
Minithumbup
Geraldine Russell
Teri Crawford
By:
Oct 03,2016
0 people found
this helpful
Fantastic service from Geraldine and her team with the sale of our house and with the purchase of our new house. We where kept well informed through the whole process with phone calls from Terri and Geraldine. Will highly recommend beresford Adams to all my friends and family....
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Was this helpful? Yes
Oct 02,2016
Minithumbup
Rebekah Waugh
By:
Oct 02,2016
1 people found
this helpful
We were impressed by the professional yet personal service we received from Rebekha . We were kept informed of the progress of our purchase every step of the way . I honestly believe that we wouldn't have had this house had it not been for Rebekha explaining to the seller our situation and our urgency to move. All the staff were helpful , and when they said they would call they called . An excellent agency with well trained staff. Thank you Beresford Adams ....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 02,2016
Minithumbup
Peter dykes
Teri Crawford
By:
Oct 02,2016
0 people found
this helpful
I have been very satisfied with the service received. Peter and Teri have both provided a friendly professional service and provide regular updates. Thank you....
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Oct 02,2016
Minithumbup
By:
Oct 02,2016
1 people found
this helpful
I had a very positive experience selling my property with the Beresford Adams Pwllheli office. All the staff are extremely helpful and go the extra mile to ensure that everything is going to plan. I would recommend them to anyone looking to sell their property....
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Was this helpful? Yes
Sep 29,2016
Minithumbup
Rebekah Waugh
By:
Sep 29,2016
2 people found
this helpful
We arranged to view a property over in Morfa Nefyn which Rebekah accompanied us on. That particular property wasn't suitable but chatting to Rebekah about why we didn't like it she took us to see Arddwen, advising us that it wasn't a 'ready to move in to property' but had great potential if we wanted to perform some renovations which would still likely fall within our budget. We immediately fell in love with Arddwen and Rebekah handled the negotiations with the vendor exceptionally well. Rebekah...
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 27,2016
Minithumbup
Carys Roberts
By:
Sep 27,2016
0 people found
this helpful
Carys was a star as was all the staff. They all worked hard to help to complete our sale thank you all...
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Was this helpful? Yes
Sep 26,2016
Minithumbup
Hannah Morris
Rebecca
By:
Sep 26,2016
1 people found
this helpful
Dealt with Hannah whilst purchasing a property. Due to heavy buisness commitments i had little time to involve my self in the house purchase, this was not a problem as Hannah and the team at Beresford Adams handled everything superbly, everything was completed hassle free. Thankyou to Hannah and the Beresford team....
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Comment on agent fees
Average
Was this helpful? Yes
Sep 23,2016
Minithumbup
Rhiannon McNicholas
By:
Sep 23,2016
0 people found
this helpful
I have found all the ladies in the letting department to be very efficient, professional, organised and a true delight to deal with. Many thanks for all you help ladies and I look forwards to working with you again very soon. Take care and a massive Thank you xx...
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Was this helpful? Yes
Sep 23,2016
Minithumbup
Sarah Nightingale
By:
Sep 23,2016
0 people found
this helpful
Excellent service from Sarah. Always being informed via email or phone call regarding updates and progress of the selling of my property....
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Was this helpful? Yes
Sep 21,2016
Minithumbup
Rhiannon McNicholas
By:
Sep 21,2016
0 people found
this helpful
Prompt service. Speedy response to emails. Have provided a good service while the property has been empty while undergoing repairs. Have secured a tenant quickly once the property has returned to market....
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Was this helpful? Yes
Sep 21,2016
Minithumbup
Rebekah Waugh
By:
Sep 21,2016
1 people found
this helpful
We worked mainly with Rebekah but all the staff at Beresford were friendly and helpful! All Rebekas hard work paid off and we are extremely grateful. We are very settled in our new home, Thank you....
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Was this helpful? Yes
Sep 19,2016
Minithumbup
Victoria Ainsworth
Carys Roberts
By:
Sep 19,2016
0 people found
this helpful
From first contact to valuation we were impressed with the friendly but professional way we were treated. We were lucky to have a quick sale and were pleased with the way we were consulted at each stage....
read full review
Comment on agent fees
We feel these are quite high considering the price of the property
Was this helpful? Yes
Sep 16,2016
Minithumbup
Joanna Ball
By:
Sep 16,2016
0 people found
this helpful
Joanna was on time, well-informed and efficient during our first viewing and my surveyor's visit. She replied promptly to emails and has sent me the keys which I received today following completion on Monday. I have been completely satisfied with my dealings with her and would recommend her fully...
read full review
Comment on agent fees
As a purchaser, I haven't paid fees.
Was this helpful? Yes
Sep 15,2016
Minithumbup
Carys Roberts
By:
Sep 15,2016
0 people found
this helpful
Carys was extremely helpful and friendly. She kept us up to date all the time and answered all my questions quickly. Carys made the whole first time buying a house experience smooth and not too daunting, thank you...
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Was this helpful? Yes
Sep 15,2016
Minithumbup
Katie Nicholson
By:
Sep 15,2016
0 people found
this helpful
I have been more than happy with the service provided by Katie. She was efficient and courteous at all times. I was especially pleased to have her competent service as I was letting a property many miles from my current home & she made me feel that it was safe to leave everything in her hands....
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Comment on agent fees
Average.
Was this helpful? Yes
Sep 15,2016
Minithumbup
Katie Nicholson
By:
Sep 15,2016
0 people found
this helpful
Professional service, sensitive to the operational needs of our organisation. An understanding of our needs under unusual circumstances. Clarity with guidance and prompt responses....
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Comment on agent fees
Fees acceptable if expectations of both parties are met
Was this helpful? Yes
Sep 15,2016
Minithumbup
Katie Nicholson
By:
Sep 15,2016
0 people found
this helpful
A very speedy and professional service from the outset. Being 250 miles away from the property, it was reassuring to have Katie as a reliable point of contact. Fully recommended....
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Comment on agent fees
Good.
Was this helpful? Yes
Sep 14,2016
Minithumbup
Rebekah Waugh
By:
Sep 14,2016
0 people found
this helpful
Rebecca was fabulous with a really difficult buyer to deal with. She got us through in the end even with last minute surveys, delayed searches and unreasonable demands from the buyer. She more than earned her fee!! Thanks so much...
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Comment on agent fees
Thought they were a bit high at first but when you look at what goes into actually ensuring a sale, then they are worth it. In this case though, as the buyer caused all the issues, I do feel they should have paid half!!
Was this helpful? Yes
Sep 13,2016
Minithumbup
Carys Roberts
By:
Sep 13,2016
0 people found
this helpful
Carys was extremely helpful and friendly throughout the purchase of our first property. Her advice and guidance was invaluable to us as first time buyers and she seemed to be our go to person despite having a mortgage advisor and solicitor. Would not hesitate to recommend....
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Comment on agent fees
None as buyer
Was this helpful? Yes
Sep 08,2016
Minithumbup
Nicola Nieroda
By:
Sep 08,2016
0 people found
this helpful
We were very pleased with Nicola's help with the purchase of our flat. She maintained contact with us throughout the process and answered all our queries very quickly. She managed the whole process very effectively and was always pleasant to deal with. She certainly deserves 5 stars for her work....
read full review
Comment on agent fees
As a buyer we did not pay fees.
Was this helpful? Yes
Sep 08,2016
Minithumbup
Coreen Moore
By:
Sep 08,2016
0 people found
this helpful
Coreen was brilliant at helping me and my sister find a place to live. Very professional, efficient and hassle free. Thank you....
read full review
Comment on agent fees
Very good for the level of service I received.
Was this helpful? Yes
Sep 08,2016
Minithumbup
Teri Crawford
Geraldine Russell
By:
Sep 08,2016
0 people found
this helpful
I was very impressed by the professionalism and efficiency of the staff at Beresford Adams' Conwy. I was informed of all viewings of my property and the feedback received from the viewers. Advice given pre-sale was as helpful as the post-viewing comments received. Thank you for your excellent level of service....
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Comment on agent fees
The fees were substantial but justified by the level of service received.
Was this helpful? Yes
Sep 06,2016
Minithumbup
Coreen Moore
By:
Sep 06,2016
0 people found
this helpful
Coreen was very helpful. The whole process from viewing to receiving the keys was made as simple and painless as possible...
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Was this helpful? Yes
Sep 05,2016
Minithumbup
Coreen Moore
By:
Sep 05,2016
0 people found
this helpful
Coreen has been an amazing source of advice and information while helping through my first time experience of becoming a landlord. She guided me through the whole process from start to finish and helped me to make informed decisions regarding the marketing of my property, monthly rental valuation, insurances required, putting me in touch with contractors to carry out safety testing and sourcing the type of tenant that I had requested for my property. Coreen is a very knowledgeable lettings mana...
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Comment on agent fees
The fees were competitive compared with other agents in the area
Was this helpful? Yes
Sep 02,2016
Minithumbup
Teri Crawford
Peter dykes
By:
Sep 02,2016
0 people found
this helpful
Very helpful and efficient staff kept us up to date and well informed making the purchase of our property very easy for us....
read full review
Comment on agent fees
Not applicable as we were purchasers.
Was this helpful? Yes
Sep 02,2016
Minithumbup
Coreen Moore
By:
Sep 02,2016
0 people found
this helpful
I recently used Beresford Adams when renting a property in the Colwyn Bay Area of North Wales, and due to unforeseen circumstances, I needed to find somewhere at extremely short notice. The staff made the process extremely stress free, and assisted me in finding somewhere, and completing the necessary paperwork, expeditiously, and with professionalism throughout. I would highly recommend using them to others....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 02,2016
Minithumbup
Coreen Moore
By:
Sep 02,2016
0 people found
this helpful
Coreen had a list of potential renters ready to view and the first ones to view accepted and have now moved in and signed a 12 month tenancy. The credit checking and reference service is great. It's also good that they ensure the landlord has all the correct safety tests such as gas and electricity before they agree to move the client in. I also used the inventory service for peace of mind which was an extra ƒÂ¯¿½100 inc vat. This is the 2nd property where Coreen has found a renter for me o...
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Comment on agent fees
Reasonable for the service provided
Was this helpful? Yes
Aug 31,2016
Minithumbup
Geraldine Russell
Teri Crawford
By:
Aug 31,2016
0 people found
this helpful
All the team at Beresford Adams - Geraldine, Terri and Peter were faultless. Having had three sales fall through, as no fault of myself or Beresford Adams - the past nine months has been very annoying. During this period Geraldine especially has been very supportive and nothing was ever too much trouble, especially listening to my moans and groans. I would 100% recommend them as they were on the ball all the time and always ready to give sensible advice and guidance. They are especially u...
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Comment on agent fees
In my personal circumstances for the amount of work they had to do - it was excellent value for money,.
Was this helpful? Yes
Aug 30,2016
Minithumbup
Geraldine Russell
Teri Crawford
By:
Aug 30,2016
0 people found
this helpful
My review is for Geraldine , Teri , Peter . We put our bungalow on with two agents and I must say Conwy branch of Beresford Adams where far and away better than the other agents . We were treated in a very friendly but professional manner and where kept fully informed throughout the process . We will definitely use Conwy Beresford Adams again ....
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Comment on agent fees
Average for the area .
Was this helpful? Yes
Aug 22,2016
Minithumbup
Carys Roberts
By:
Aug 22,2016
0 people found
this helpful
Excellent Service. Cary's was a great help in making the whole process as smooth as possible. She answered all queries swiftly and comprehensively....
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Was this helpful? Yes
Aug 11,2016
Minithumbup
Colette Wahlstram
By:
Aug 11,2016
0 people found
this helpful
Fine job by Collete & the team in Holywell. We have purchased and sold in 2016 and the team have done a first class on both transactions. Collete has been excellent in keeping us informed and always being available to support on all the detailed arrangements and negotiations which was particularly valuable when Having to liaise with both myself and my elderly mother. Great service - thanks....
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Comment on agent fees
Fees are commercially competitive
Was this helpful? Yes
Aug 10,2016
Minithumbup
Carys Roberts
By:
Aug 10,2016
0 people found
this helpful
We were buying a property from Beresfords and found that everything went very smoothly for us, from meeting Carys Roberts at our first viewing through to completion we always found her very helpful, always returning my phone calls with the information requested etc, it made it all a very easy purchase thanks...
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Was this helpful? Yes
Aug 10,2016
Minithumbup
Shan Lewis Roberts
Nicola Neiroda
By:
Aug 10,2016
0 people found
this helpful
An excellent service by the Llandudno office. They kept me informed all of the way, and kept the process moving....
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Comment on agent fees
Average for the service obtained. The "Enhanced Marketing" package was definitely the best service buy of the lot.
Was this helpful? Yes
Aug 05,2016
Minithumbup
Christina Saunders
By:
Aug 05,2016
0 people found
this helpful
Christina was so helpful from viewing the property through to completion and receiving the keys. She kept us informed at all times and was happy to show us round on numerous occasions nothing was to much trouble for her. We have had a terrible experience over the last four months trying to buy a property one of which pulled out just before we were due to complete but with Christina dealing with this one all went smooth. Thank you also to all the girls in the estate agent and thank you to Nicola....
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Was this helpful? Yes
Aug 04,2016
Minithumbup
Jayne Williams
Nicky
By:
Aug 04,2016
1 people found
this helpful
Impressed from beginning to end. Everything that was promised to us at the beginning became reality. What a breadth of fresh air. A realistic price was set by Jayne and before long they had drummed up interest and the viewings began. We live nowhere near the property and so we were relying on Nicky to show prospective buyers around, answer all questions confidently and keep an eye on the property. She even helped us find gardeners to keep the place tip top. We were kept informed every step of t...
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Comment on agent fees
Agents fees were fair and negotiated at the beginning so we knew exactly what we would pay.
Was this helpful? Yes
Aug 02,2016
Minithumbup
Nicolas bates
By:
Aug 02,2016
0 people found
this helpful
Nicola was very helpful, courteous , polite and kept me well informed at all times. She has a lovely attitude and was a pleasure to deal with....
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Comment on agent fees
A little expensive but property sold.
Was this helpful? Yes
Aug 01,2016
Minithumbup
Christina Saunders
Jodee Ginsgerg
By:
Aug 01,2016
0 people found
this helpful
I would like to thank Christina and Nicola for helping me find my perfect home. Christina made me aware of this property the day it went onto the market. I viewed it the next day, fell in love with it and purchased it. Through the whole process I was kept updated every step of the way. Christina and Nicola were aware that I had recently lost a property and did their upmost to make sure this purchase went smoothly. Thank you for a wonderful and efficient service :)...
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Was this helpful? Yes
Jul 27,2016
Minithumbup
Peter dykes
By:
Jul 27,2016
0 people found
this helpful
Excellent interpersonal skills. The customer service we received was outstanding, nothing was too much trouble for Peter and he went out of his way to accommodate us....
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Comment on agent fees
N/a
Was this helpful? Yes
Jul 27,2016
Minithumbup
Sarah Nightingale
By:
Jul 27,2016
1 people found
this helpful
Although Beresford Adams were our vendors agents Sarah was very helpful to us during our negotiations keeping us informed and arranging revisits....
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Was this helpful? Yes
Jul 25,2016
Minithumbup
Carys Roberts
Charli Reed
By:
Jul 25,2016
0 people found
this helpful
Beresford Adams staff Colwyn Bay were all very polite and helpful. Carys and Charli in particular provided me with help and information and kept me updated on a regular basis which was very much appreciated. They were both available to speak to whenever I had any issues concerning my purchase and answered my questions in a polite, professional and competent manner. I would have no reservations recommending this company to others as I found they were the most helpful and kept me updated wit...
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Was this helpful? Yes
Jul 25,2016
Minithumbdown
By:
Jul 25,2016
0 people found
this helpful
NEVER rent from Beresford Adams. The property I lived at had many problems. There was flooding downstairs, the electrics were constantly tripping, there was no hot water, they wouldn't remove the broken dishwasher or repair the broken washing machine. At one point the landlord did get back to me - and said he'd only fix the faulty electrics (with no mention of any of the rest of it) if I paid half. And then, when obviously I tried to move out, they strung me along for weeks when I tried to ge...
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What agent could do to change your mind?
I wouldn't give them a bag of dog shit.
Attached Files
Comment on agent fees
I wouldn't give them a bag of dog shit.
Was this helpful? Yes
Jul 21,2016
Minithumbup
Geraldine Russell
Teri Crawford
By:
Jul 21,2016
0 people found
this helpful
All staff at the branch were very helpful and always there to deal with concerns/anxieties I had. Very reassuring. Teri was very good when she showed the vendor around our property....
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Comment on agent fees
Not the cheapest in the area- however was happy with the service so happy to pay the fee
Was this helpful? Yes
Jul 21,2016
Minithumbup
Coreen Moore
By:
Jul 21,2016
0 people found
this helpful
Very nice and replied back to emails quickly. Always wanting to make sure we were happy in deciding that we wanted the property. Tried her best to get all files and utilities sorted before moving in, couldn't for some but never gave up on it. Made us feel welcome and helped out with any applications we had to do. A good lettings agents I must say, I haven't got much experience with them but this was a positive one....
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Was this helpful? Yes
Jul 19,2016
Minithumbup
Carys Roberts
By:
Jul 19,2016
0 people found
this helpful
I found the team here to be very professional, keeping me informed and did their best to make sure the purchase went through quickly. I dealt with Carys mainly, who was always helpful, pleasant and proactive....
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Was this helpful? Yes
Jul 19,2016
Minithumbup
Charlotte reed
Victoria Ainsworth
By:
Jul 19,2016
0 people found
this helpful
Brilliant. Nothing was too much for all the staff in the office and we would highly recommend them to friends selling...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 14,2016
Minithumbup
Geraldine Russell
Teri Crawford
By:
Jul 14,2016
0 people found
this helpful
Buying through these agents at Conwy branch. They are polite and are enthusiastic and so approachable..nothing is too much trouble and they keep in touch daily. Add a touch of humour and don't mind how many questions we ask of them and if they can t answer straight away they come back to you very soon after. Highly recommend...
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Comment on agent fees
Don't know as buying not selling in this transaction
Was this helpful? Yes
Jul 11,2016
Minithumbup
Shan Lewis Roberts
Nicola Neiroda
By:
Jul 11,2016
0 people found
this helpful
Cannot recommend too highly, both went above and beyond to help us in our house sale. Nothing was too much trouble....
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Comment on agent fees
Very pro active, did exactly what they promised to do and a lot more!
Was this helpful? Yes
Jul 09,2016
Minithumbdown
roger smith
By:
Jul 09,2016
1 people found
this helpful
The staff are all very friendly but useless when it comes to actually getting things done. Roger was quite responsive while setting up the mortgage, but after the initial paperwork we had to chase him all the way. He would frequently lie about the progress of our application and make out that he had done things, but when we spoke directly to the mortgage provider they said they hadn't received anything. This happened several times. The general office staff are okay, but had a similar we'll pas...
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What agent could do to change your mind?
Fees were okay: around ‚£350.
Attached Files
Comment on agent fees
Fees were okay: around ‚£350.
Was this helpful? Yes
Jun 29,2016
Minithumbup
Charli Reed
By:
Jun 29,2016
0 people found
this helpful
Very helpful through the whole process of buying our first home, and Charli has even helped us with a few things since....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 28,2016
Minithumbup
Charlotte reed
By:
Jun 28,2016
0 people found
this helpful
Charli provided an excellent, professional service. She was friendly and extremely supportive through the entire process, making it much less stressful. Nothing was too much trouble for her, always there to help....
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Comment on agent fees
What was expected.
Was this helpful? Yes
Jun 28,2016
Minithumbup
Charli Reed
By:
Jun 28,2016
0 people found
this helpful
Excellent service from Charli Reed . A friendly knowledgable person who was very willing to help The staff in the shop were also friendly...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 28,2016
Minithumbup
Coreen Moore
By:
Jun 28,2016
0 people found
this helpful
Thank you for outstanding service from the first phone call to the signage of the contract as well as thereafter....
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Comment on agent fees
Agent fees reasonable
Was this helpful? Yes
Jun 27,2016
Minithumbup
Coreen Moore
By:
Jun 27,2016
0 people found
this helpful
Coreen made the process of viewing and moving as smooth as possible, which was great as we came from over 100miles away! She was friendly and helpful and nothing was too much to ask. Kept in good contact keeping us updated at all times. When we moved in there was a small problem with a tap but this was fixed within an hour...
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Comment on agent fees
I have never been with an agent before but for the speed and convenience it's well worth the money
Was this helpful? Yes
Jun 23,2016
Minithumbup
Christina Saunders
Nicola Nieroda
By:
Jun 23,2016
0 people found
this helpful
I had the pleasure of dealing with the Llandudno team whilst recently selling a property in Llandudno. From start to finish it was a slick process and they kept in touch with me every step of the way. I would highly recommend to anyone who wishes to get a great service with impartial advice....
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Comment on agent fees
Sensible fee arrangements
Was this helpful? Yes
Jun 21,2016
Minithumbup
Charli Reed
Zoe Cunliffe
By:
Jun 21,2016
0 people found
this helpful
Charlie worked hard to drive a very difficult sale through. She was professional and caring all the times. I cannot praise her highly enough and I truly thank her for all of her hard work....
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Comment on agent fees
They have earnt the fees
Was this helpful? Yes
Jun 17,2016
Minithumbup
Geraldine Russell
By:
Jun 17,2016
0 people found
this helpful
A good mix of being very professional whilst being welcoming and approachable. The buying and selling of properties has been made easier and less stressful, especially given our complex chain. Staff have been very informative, respond to enquiries quickly and have been a good conduit for solicitors and helping across all the chain. There is a strong argument that they have been doing some of the solicitors work. I would recommend Conwy Beresford Adams, right from the start they clearly demonstr...
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Comment on agent fees
Fees are directly in line with all other local estate agents.
Was this helpful? Yes
Jun 02,2016
Minithumbup
Alun Beech
Lucie Bromley
By:
Jun 02,2016
0 people found
this helpful
I received excellent customer service from all at Beresford Adams, Ruthin, especially Alun, Gethin and Lucie. Beresford managed all aspects of viewings and selling the property to such a high standard that I was able to rest assured knowing it was all being taken care of. This was very important because I did not live near by the property I was selling and therefore did not have to keep making the long journey backwards and forwards....
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Comment on agent fees
Not the cheapest, but they did everything to a very high standard.
Was this helpful? Yes
May 26,2016
Minithumbup
Nicola Neiroda
Shan Lewis Roberts
By:
May 26,2016
0 people found
this helpful
Very Pleased with a very professional and efficient job Well Done. Kept me informed every step, and worked hard to bring a speedy conclusion....
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Comment on agent fees
Good average fees for this type of property.
Was this helpful? Yes
May 26,2016
Minithumbup
Geraldine Russell
By:
May 26,2016
0 people found
this helpful
Geraldine, Terri & Peter at Conwy office couldn't do enough to assist in the sale of our property. Feedback was regular and always professional and efficient. They liaised with the buyer on our behalf at every step....
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Comment on agent fees
Due to price decrease, fees were re-negotiated without any difficulty and to our satisfaction.
Was this helpful? Yes
May 18,2016
Minithumbup
Amanda Williams
By:
May 18,2016
0 people found
this helpful
Amanda was more than helpful when we bought a property that she was selling on behalf of the vendor. A very pleasant and competent young lady. She kept us up to date with what was happening with the sale was always able to answer our questions, and always return telephone calls and answered emails. She is a great asset and credit to the office in Caernarfon....
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Comment on agent fees
No fee, as we were the buyers.
Was this helpful? Yes
May 16,2016
Minithumbup
Geraldine Russell
nicola nieroda
By:
May 16,2016
0 people found
this helpful
I have used this agency when buying and selling my house. I would highly recommend their service. Both ladies are very polite, professional and helpful. They always answer email/ phone and deal with a query straight away....
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Comment on agent fees
I found the fee to be to high in comparison to the house price. Fees should be more flexible.
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
I was a purchaser of a house listed by this agent. From the very beginning I dealt with Alex and found her to be very helpful and professional. It was a difficult sale with may problems arising all the way through, I frequently felt very stressed and at every low point Alex seemed to be able to sort out the problem. I am so grateful to her for all the hard work she did to make the purchase possible....
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Was this helpful? Yes
Apr 28,2016
Minithumbup
Nicolas bates
By:
Apr 28,2016
0 people found
this helpful
We found from initial time of requesting to view the property that Nicola was very friendly and efficient, very accommodating especially letting us see the property at short notice on Christmas eve. A big thank you to all at the holywell branch we are now enjoying a fabulous family home!...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 20,2016
Minithumbdown
Jasmin Rimmer
By:
Apr 20,2016
0 people found
this helpful
This morning (08:43, 18.04.16) I received an e-mail from Jasmin Rimmer, Branch Manager of the Chester Branch of Beresford Adams. The e-mail informed me that on Friday tenants moved into 20, Wharf View and that monies would be paid into my account within a couple of days. This e-mail has nothing to do with me and I have never had any involvement with a property at 20, Wharf View. My only involvement with Befesford Adams was the transfer of a property occupied by my son to another letting agent...
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What agent could do to change your mind?
Not applicable
Attached Files
Comment on agent fees
Not applicable
Was this helpful? Yes
Apr 14,2016
Minithumbup
Charli Reed
Sarah Leese
By:
Apr 14,2016
0 people found
this helpful
Very helpful and professional service from both Charli and Sarah. Nothing was too much trouble and I was kept up to date with developments in a timely and consistent manner....
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Comment on agent fees
Whilst not the cheapest, I thought they were very reasonable when pitched against the amount of work done and the pressure that was taken off the client.
Was this helpful? Yes
Apr 13,2016
Minithumbup
Annelie Wahlstrom
By:
Apr 13,2016
0 people found
this helpful
annelie was very professional . she was always on the ball.nothing was to much trouble .she always had time for any questions I had . excellent service....
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Comment on agent fees
bad
Was this helpful? Yes
Apr 11,2016
Minithumbup
Carol Ann Jones
By:
Apr 11,2016
1 people found
this helpful
Purchased our new home with Bersford Adams . Carol kept in contact regularly and was always on hand with any advise needed. Very happy with the service from the Menai Bridge branch!!...
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Was this helpful? Yes
Apr 06,2016
Minithumbdown
By:
Apr 06,2016
0 people found
this helpful
A total shambles, I viewed a property in Sandycroft and I was told the tenants had just left,as it was unclean and had damp coming through. and I was the told the damp would be fixed and the house cleaned, there was no key for the back door which lead to the garage as I wanted to store some sound and lighting equipment and needed it to be secure. I have an email saying the total cost would be £1800 and was charged over £2100. I believed Beresford Adams to be the prestige company to ...
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What agent could do to change your mind?
mmm let me think, did not bother to check to see the house was clean, or safe to live in
Attached Files
Comment on agent fees
mmm let me think, did not bother to check to see the house was clean, or safe to live in
Was this helpful? Yes
Apr 04,2016
Minithumbup
Chloe Algieri
By:
Apr 04,2016
0 people found
this helpful
The experience of renting with Beresford Adams was somewhat an emotional roller-coaster, the viewing went well, and on time with a pleasant and very accommodating and welcoming agent, Chloe. That's where it began, we were second to see the property, and second place to be able to apply it seemed, although there was disappointment, it transpired the first family pulled out and we were able to apply - this was handled by Chloe who i must say did a lot to help us get in. The references, that's a...
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Comment on agent fees
I personally found the fees to be well above average, but it's certainly a sellers market in the UK and even more so in Llandudno, so had little option but to pay the costs to get the home we wanted. But ‚£300 for a tenancy agreement that frankly could've been downloaded is a bit much. Perhaps I'm wrong, but I don't believe you could fairly justify ‚£300 as the cost of producing the tenancy agreement which is clearly a template printed and signed by us, the tenants. If it includes the cost of the inventory, i believe that cost should be put on to the landlord and not the tenant as really it acts to protect his investment / property, more than our deposit. The rent, deposit and reference fees, plus DPS is all a normal rate though so that was fine.
Was this helpful? Yes
Mar 31,2016
Minithumbup
Carol Ann Jones
By:
Mar 31,2016
2 people found
this helpful
We have both bought a property from, and sold a property through Beresford Adams, Menai Bridge, within the past 6 months. Carol dealt with both transactions. On the purchase, Carol was attentive and helped the purchase proceed as quickly as possible, liaising with both us and the vendors. On the sale we transacted, Carol was good with the viewings, and she managed to secure an asking price offer within a fortnight of listing. She then liaised with ourselves and the buyers and their adv...
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Comment on agent fees
Fees were in line with other estate agents, and reasonable for the service provided.
Was this helpful? Yes
Mar 29,2016
Minithumbup
glenys williams
By:
Mar 29,2016
0 people found
this helpful
I have just moved into my lovely new home. Glenys Williams is an absolute star. My whole experience of purchasing my house was a complete enjoyable breeze. Glenys was extremely helpful, pro-active, super efficient and I would like to thank her and the team in Prestatyn....
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Was this helpful? Yes
By: Jayne Williams
Mar 30, 2016
View all comments (1)
Thank you very much for your comments, all the very best in your new home Regards Jayne Branch Manager ...
Mar 28,2016
Minithumbup
Carol Ann Jones
By:
Mar 28,2016
1 people found
this helpful
We recently purchased a flat in Beaumaris from Beresford Adams in Menai Bridge. The negotiator was Carol Ann Jones, and she could not have been more helpful and gone the extra mile to assist our purchase, - which was completed without a hitch. We will definitely recommend Beresford Adams in Menai Bridge - especially Carol, and Paul, the manager....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 26,2016
Minithumbup
Carol Ann Jones
By:
Mar 26,2016
1 people found
this helpful
Carol has a friendly and professional approach and has made my sale a really positive experience. She was extremely helpful throughout the whole procedure - thank you!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Mar 25,2016
Minithumbup
glenys williams
By:
Mar 25,2016
0 people found
this helpful
Glenys has worked at Beresford Adams for many years and she was partly the reason why we picked them to market our home. Throughout the whole marketing procedure and during the sale transaction, she has continually kept us informed and updated. She has a very positive nature and a lovely telephone manner and always followed up any queries we had quickly and efficiently. Thank you Glenys and the rest of the BA staff....
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Comment on agent fees
We believe Beresford Adams fees are slightly higher than other Estate Agents in the area, but the service is excellent so you get what you pay for.
Was this helpful? Yes
By: Jayne Williams
Mar 30, 2016
View all comments (1)
Thank you for your comments, our new mission is to now find you your new home. Kinds Regards, Jayne ...
Mar 25,2016
Minithumbup
Jayne Williams
glenys williams
By:
Mar 25,2016
0 people found
this helpful
Fabulous service throughout purchase, always at the end of the phone to give advice and offer assistance! Would thoroughly recomend. Thanks girls!!...
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Comment on agent fees
Purchase so no fees
Was this helpful? Yes
By: Jayne Williams
Mar 30, 2016
View all comments (1)
Thank you Jo for your lovely comment. Good luck with your new property From Jayne and all the staff in Prestatyn ...
Mar 24,2016
Minithumbup
glenys williams
Kayley
By:
Mar 24,2016
0 people found
this helpful
Helpful and efficient staff. We were kept informed at every stage and had feedback as soon as possible after a viewing....
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Comment on agent fees
Competitive
Was this helpful? Yes
Mar 21,2016
Minithumbup
Charli Reed
Sarah Leese
By:
Mar 21,2016
0 people found
this helpful
Very helpful throughout the whole process. Sarah made all the complicated paperwork so much easier and pointed out all important information, whilst Charli and the rest of the team were always more than happy to answer any questions and chase the solicitors for us....
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Was this helpful? Yes
Mar 21,2016
Minithumbup
Charli Reed
By:
Mar 21,2016
0 people found
this helpful
The process of purchasing the property was easy. Property details on the website was good, clear and informative. Viewing the property was a very positive process. Charli was punctual and had a very good knowledge of the property, answering all questions posed. She also had an excellent knowledge of the local housing market. All communications with Charli and her colleagues was reliable and professional at all stages of the purchase....
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Comment on agent fees
Not applicable in this case.
Was this helpful? Yes
Mar 17,2016
Minithumbup
Rebekah Waugh
By:
Mar 17,2016
0 people found
this helpful
It was mainly Rebekah who we dealt with who was fantastic but all the staff were very friendly, helpful and efficient. Throughout the purchase we were well informed and kept up to date and the sale went smoothly. Thank you....
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Comment on agent fees
Average market fees
Was this helpful? Yes
Mar 12,2016
Minithumbup
By:
Mar 12,2016
0 people found
this helpful
A long distance telephone/email relationship with all members of staff at this office helped me through a tricky time as executor for a family member. They were all very supportive, sensitive and calmly efficient as together we worked our way towards a successful sale....
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Comment on agent fees
No comment
Was this helpful? Yes
Mar 11,2016
Minithumbup
Carol Ann Jones
By:
Mar 11,2016
1 people found
this helpful
My experience of purchasing a property through Beresford Adams has been nothing but positive. Carol was extremely helpful throughout, always ensuring she kept us updated on progress and chasing matters on our behalf when necessary. Carol always responded to messages left when she was out of the office, in a timely manner and we feel she has been instrumental in making the purchase of our new home stress free. Carol is a credit to the company and I wouldn't hesitate in recommending Beresford Ada...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 08,2016
Minithumbup
Gethin Jones
By:
Mar 08,2016
0 people found
this helpful
The staff at this agency are helpful and very polite. I've sold and purchased a property with them and on both occasions they have been extremely professional and worked extremely hard to over come some difficult situations that arose with the purchase. I would highly recomend them and would use them again. Truely a great team. Thank you....
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Comment on agent fees
Agents fee where very reasonable.
Was this helpful? Yes
Mar 08,2016
Minithumbup
Carol Ann Jones
By:
Mar 08,2016
1 people found
this helpful
Carol was really helpful and was great with communicating with my family through out the whole process of purchase. She is really good at communicating with her clients and keeping them up to date with whats going on!! Thanks to Carol, we finally purchased our family home and it would not be possible without her help and friendly personality and professional approach towards the case. She managed to provide us great customer service by being very friendly but also managed to keep her professiona...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Adrian Parry
Mar 08, 2016
View all comments (1)
Can I firstly just say a big thank you to the team at Beresford Adams for putting up with my persistence of getting the sale through. A big personal thank you to carol who was instrumental from the off sett with trying to sell the property from the beginning. I found she had a tenacious attitude which no doubt stands the company in good stead driving forward. Champagne and chocolates to follow as promised ...
Feb 29,2016
Minithumbup
Cloe
Coreen Moore
By:
Feb 29,2016
0 people found
this helpful
Both Chloe & Coreen have provided my wife & myself with an extremely helpful and effective service in finding new & appropriate tenants....
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Comment on agent fees
On the high side
Was this helpful? Yes
Feb 20,2016
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Rebekah Waugh
Claire Bullard
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Feb 20,2016
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Well, what can i say, after being let down at the last minute from what was a done deal on a personal sale of our house,, in stepped beresford adams. We had used them before as Claire and co had been fantastic. This time it was a different challenge, as we had moved overseas to the usa, no problem to these girls i will tell you. Rebekah helped us through the process and was fantastic, always keeping in touch, even through the time difference!!! Claire always a legend!!! And all of you at B A...
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Comment on agent fees
Good
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Feb 19,2016
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Chloe Algieri
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Feb 19,2016
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Exceptional service and couldnt be happier with every part of the service and gelp us move as qyickly and smoothly as possible...
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Comment on agent fees
Good
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Feb 05,2016
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Carol Ann Jones
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Feb 05,2016
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Excellent all round service from the whole branch. Approachable staff, who although very professional, went the extra mile and we felt had become friends. No problem was too great, we were kept informed of all developments, all 'phone calls were returned promptly if staff were unable to respond immediately. The staff were always so positive, certainly lifting my spirits when our purchase seemed to be taking forever. Their experience in the housing market was invaluable. Our buyers also commented...
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Comment on agent fees
Fees are always contentious, as there are so many alternative internet deals these days, but the personal service over a period of time from a great staff justified the fees.
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Jan 11,2016
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Amy
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Jan 11,2016
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Delighted with the service I received from Amie Preece at Beresford Adams Wrexham She was friendly, patient and professional, replying promptly to any concerns I had via both phone and email. I felt throughout that Amie took my interests and concerns seriously, and was doing all she could to ensure a successful sale of my property, particularly when it was difficult to get in touch with my tenant so viewings could be arranged! She was also empathetic and understanding when providing advice...
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Comment on agent fees
ok
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Dec 24,2015
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Lindsey Jones
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Dec 24,2015
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Lindsey was very helpful from the first time we met to listen to our requests and find places to show us the matched. Other agents we worked with showed little interest in helping us find what we were looking for. Lindsey had great attention to detail and was able to find us a place that we enjoy. During the viewing process she was very helpful in answering all of our questions. She really made the process easy and low stress for us....
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Dec 14,2015
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Hannah
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Dec 14,2015
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Hannah showed an extraordinary level of patience during an extremely frustrating sale. She was both courteous and efficient throughout the transaction. I am certain that the sale would not have been completed where it not for Hannah"s tenacity and professionalism....
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Dec 09,2015
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Gethin Jones
Lucie Bromley
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Dec 09,2015
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We bought and sold within the same 9 month period using this Branch of Beresfords, and to be honest, I cannot recommend them high enough. Gethin, Lucy and Alun were all extremely helpful, and I always felt that they had my interests at heart. The deal to sell went through very quickly as I requested and my purchase was handled very professionally by all members of the team, this being more tricky than usual purchases, it didn't phase the team. Keep up the Good work at the branch....
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Comment on agent fees
I was offered a deal by a rival agent, the team at Beresfords matched the deal and bettered the marketing of the rival.
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Dec 09,2015
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Lucie Bromley
Gethin Jones
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Dec 09,2015
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Very positive responses to all enquiries. Liaised with vendors on our behalf. Informative, kept us informed of developments - support and advice clear and appropriate....
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Dec 03,2015
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Charli Reed
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Dec 03,2015
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I found the service to be extremely professional and courteous. Charli was very helpful and knowledgeable. All queries were answered efficiently and promptly....
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Dec 03,2015
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Chelsea Todd
Stacy Davies
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