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Website not available Properties for sale
Properties for rent
Oct 25,2017
Minithumbup
By: 'CW'
Oct 25,2017
0 people found
this helpful
I have used this agency to let my property since 2001. In all this time the property has never been without a tenant. The service is excellent, efficient and well organized. I would recommend this branch without hesitation....
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Oct 11,2017
Minithumbup
Carol Ann Jones
Mike Williams
By: 'JT'
Oct 11,2017
0 people found
this helpful
We were so, so impressed by this branch and these people in particular. They really SELL houses not just an elaborate advertising agency who then leaves the hard job to the vendor. They managed viewings in a very tight window (this was a rented out holiday home) and did every single thing that they said they would do. Brilliant!!!...
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Comment on agent fees
Negotiable fee structure and they stood by their word.
Was this helpful? Yes
Oct 04,2017
Minithumbup
Emma Williams
Rhian Vinglem
By: 'Hiraeth am Gymru'
Oct 04,2017
0 people found
this helpful
I can't praise this estate Agent enough, thanks to Rhian Vinglem who we met first at valuation of the property and Emma Williams who went the extra mile throughout the prosses of selling my mothers home. They did all that they could to keep us informed about viewings, followed up each and every one and reported back with all interest and comments. Their service was excellent at all times. Don't hesitate to use this estate agent. I highly recommend them 5*...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 13,2017
Minithumbdown
By: 'Willow'
Sep 13,2017
1 people found
this helpful
Incompetent. They do the bare minimum to fulfil their obligation. Used tenant find service. Communication is poor, it takes you to chase them just to find out what is happening, they give poor feedback from viewings, they appear to show people round who don't want that style of property and the information they give on potential tenants is often inaccurate....
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Comment on agent fees
High fees given the amount of chasing you do.
Was this helpful? Yes
Aug 30,2017
Minithumbdown
Jayne Foran
By: 'Pwllglas'
Aug 30,2017
0 people found
this helpful
Ombudsman found in my favour following a series of mismanagement and lies throughout the management or I should say mismanagement of my property. It was wrecked whilst beresford Adams denied their failures in tenant vetting and post inspection follow up. They failed to do either activity to any level of competence. Cost me thousands of pounds....
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Comment on agent fees
Bad given they can't do their job
Was this helpful? Yes
Jul 04,2017
Minithumbup
Mike Williams
Carol Ann Jones
By: 'RH'
Jul 04,2017
0 people found
this helpful
I would highly recommend the team at Beresford Adams, Menai Bridge; Mike, Carol and Eirian. I found all the staff at the branch extremely helpful and obliging which was much appreciated as I live over 120 miles away from the sale property. Always pleasant and efficient when contacted and I was kept fully informed regards viewing etc. I appointed them in January 2017 and completed the sale towards the end of June 2017. Thank you so much....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: Mike Williams
Jul 05, 2017
View all comments (1)
Very kind words RH and thank you very much for your business, it was very much appreciated. ...
May 01,2017
Minithumbup
Geraldine Russell
Peter dykes
By: 'Neil'
May 01,2017
0 people found
this helpful
Found the agents extremely helpful and professional at all times. Would definitely use them again when selling or buying a property....
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Comment on agent fees
Fees are always an issue, did feel that the fix fee was a little excessive
Was this helpful? Yes
Apr 14,2017
Minithumbup
Coreen Moore
By: 'Bruce'
Apr 14,2017
0 people found
this helpful
A very helpful, informative and professional member of staff. Efficient from start to finish which ensured a hassle free start to my tenancy. Many thanks....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 06,2017
Minithumbup
Carol Ann Jones
Eirian Shorney
By: 'Bown'
Apr 06,2017
0 people found
this helpful
A very positive experience from initial market appraisal right through to completion. All the staff at this branch were always extremely helpful and represented my interests fully. I couldn't ask for more from my estate agent. Many thanks....
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Comment on agent fees
Good. The fees were value for money overall.
Was this helpful? Yes
Apr 04,2017
Minithumbup
Carol Ann Jones
By: 'LM'
Apr 04,2017
1 people found
this helpful
Always professional and enthusiastic about buying and selling properties. Helpful and nothing is too much trouble. Made the process very easy....
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Comment on agent fees
Willing to negotiate.
Was this helpful? Yes
Mar 31,2017
Minithumbup
By: 'G Williams'
Mar 31,2017
0 people found
this helpful
I don't normally like to leave negative reviews but in this instance I feel I must to ensure that nobody else endures the terrible service I experienced whilst dealing with this company. The gentleman that came to value my house was very pleasant and seemed very encouraging regarding the sale of my house and ensured me that the staff at the office would be happy to help me and are always available to help me with any questions I may have. This is where the positives end. A few weeks later I had...
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Comment on agent fees
Extortionate prices
Was this helpful? Yes
Mar 30,2017
Minithumbup
Rachel Williams
By: 'Morrigan Mason'
Mar 30,2017
0 people found
this helpful
Rachel Williams has provided financial services relating to two house purchases and I wouldn't hesitate to recommend her to anyone. Rachel is consistently professional, attentive, well informed, highly organised, listens to your needs, and goes the extra mile to provide outstanding customer service. I always feel that Rachel is honest and trustworthy....
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Comment on agent fees
Excellent value for outstanding service
Was this helpful? Yes
Mar 27,2017
Minithumbup
Coreen Moore
By: 'Nicola'
Mar 27,2017
0 people found
this helpful
I have had the pleasure in dealing with Coreen on two occassions now for two rental properties. On both of these occassions both the staff at the branch and Coreen has been extremely helpful and professional....
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Comment on agent fees
There are no issues with this agents fees.
Was this helpful? Yes
Mar 23,2017
Minithumbup
Coreen Moore
By: 'Nia&Rhys'
Mar 23,2017
0 people found
this helpful
Very good/kind woman would highly recommend going to Coreen for advice. Everything was quick and easy and had no problems at all....
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Comment on agent fees
Very pleasant and was always there to help us.
Was this helpful? Yes
Mar 07,2017
Minithumbdown
Christina Saunders
By: 'Jo'
Mar 07,2017
0 people found
this helpful
I have been extremely disappointed with the service I was provided with. As the seller with this agent I felt as though the prospective purchasers had their interests better protected. I was ill advised as to the position of the first prospective purchaser and also given advice which I was not legally obliged to undertake which I discovered at my own cost. In relation to the second purchaser I was advised to accept a low offer as the property had been on the market for some months, I disreg...
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Was this helpful? Yes
Mar 01,2017
Minithumbup
Rhian Vinglem
By: 'Gillian'
Mar 01,2017
0 people found
this helpful
As a buyer from Beresford Adams we received fabulous service from all the staff including Rhian who stayed working late in the office to ensure our purchase completed in time. Many thanks to all the staff for a friendly efficient service....
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Was this helpful? Yes
Mar 01,2017
Minithumbup
Carys Roberts
By: 'Carole and Graham'
Mar 01,2017
0 people found
this helpful
During a difficult purchase I have found Carys to be efficient and attentive with a positive result today 1st March 2017 our exchange and completion. We are presently living on the Isle of Man so had to depend on her emails and phone calls. She gave us confidence to move forward with the sellers. We would have no hesitation in approaching her again should we be looking to sell or buy a property. Well done Carys....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
Amanda Williams
By: 'Alun'
Feb 20,2017
0 people found
this helpful
All the staff at the caernarfon branch were very helpful and friendly. A very professional team. Much better experience when dealing with this team compared to the competition locally (i.e. the other estate agencies)....
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Comment on agent fees
Comparable to others in the area
Was this helpful? Yes
Feb 14,2017
Minithumbup
Carys Roberts
By: 'Collette hyde'
Feb 14,2017
0 people found
this helpful
The whole of colwyn bay branch where exceptional when purchasing a property through them. I had some complications with the sale of my property and Carys was more helpful than my own estate agent. She was very professional and always kept me up to date the sale....
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Was this helpful? Yes
Dec 16,2016
Minithumbup
Christina Saunders
By: 'Michelle'
Dec 16,2016
0 people found
this helpful
We found Christina extremely helpful when we bought our new home. She guided us through the complicated process and kept us informed and up to date with all of the information that we needed to know. We are so grateful to her for all her help....
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Was this helpful? Yes
Dec 15,2016
Minithumbup
Geraldine Russell
By: 'Sally'
Dec 15,2016
0 people found
this helpful
Can't thank Geraldine at Beresford Adams, Conwy enough for selling my house. It was on the market for less than 2 weeks when they brought me a buyer. She guided me through all the stages and dealt with the buyer's questions....
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Comment on agent fees
As agreed
Was this helpful? Yes
Dec 11,2016
Minithumbup
mandy
By: 'ClaireT'
Dec 11,2016
0 people found
this helpful
Mandy was very friendly, helpful and always on the end of the phone. She was never obtrusive and allowed us to look around in our own time. She really helped things along when the buying process faltered. Many thanks Mandy!...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 08,2016
Minithumbup
Emma Williams
By: 'Matt Brittle'
Dec 08,2016
0 people found
this helpful
So many estate agents do little for their money, however I have to say Emma worked extremely hard at every turn to help complete from viewing to turning the key in the door in less than 7 weeks. No question was too much trouble and I think she is a real credit to the great Beresford Adams team in Caernarfon. I would actively seek a property being sold by Beresford Adams as the service is second to known and I feel I would get the level of care making such a big purchase deserves....
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Was this helpful? Yes
Dec 08,2016
Minithumbup
Emma Williams
By: 'Mr'
Dec 08,2016
0 people found
this helpful
Caernarfon Branch handled the sale with determination despite repeated buyers withdrawing. Emma was always helpful and worked hard to achieve the sale. Emma was very prompt and efficient in dealing with clients queries....
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Comment on agent fees
Reasonable, put a lot of effort in to sell property.
Was this helpful? Yes
Dec 06,2016
Minithumbup
Carol Ann Jones
By: 'W Vaughan'
Dec 06,2016
1 people found
this helpful
Was very helpful, with a much prolonged purchase. Carol kept us informed and liased with the parties involved to do her utmost to keep the move going. Many thanks for your help....
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Was this helpful? Yes
Dec 05,2016
Minithumbup
Coreen Moore
By: 'Andy'
Dec 05,2016
0 people found
this helpful
I found Coreen a very professional member of staff, with good knowledge of the property and letting in general. A real asset to the company...
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Comment on agent fees
All fees are unwell but not excessive compared with some agentcies
Was this helpful? Yes
Dec 01,2016
Minithumbup
Christina Saunders
By: 'Kim'
Dec 01,2016
0 people found
this helpful
Christina was very helpful throughout the process of buying my house. She kept in touch regularly, was very efficient and prompt at responding to any queries and chased my conveyancer for information also. Christina was very professional and I really appreciated her help, especially as this is my first property purchase. A huge thank you to Christina and the team, who have all been great....
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Comment on agent fees
N/a
Was this helpful? Yes
Nov 27,2016
Minithumbup
mandy
By: 'MissFonJr'
Nov 27,2016
0 people found
this helpful
Mandy was very friendly and knowledgeable, nothing was ever too much trouble and always explained everything in a very thorough, easy to understand way. Made buying a first home hassle and stress free....
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Comment on agent fees
Faultless
Was this helpful? Yes
Nov 23,2016
Minithumbup
Peter dykes
Geraldine Russell
By: 'Jennywren'
Nov 23,2016
0 people found
this helpful
Overall, I was extremely happy with both Pete and Geraldine. They constantly kept me in the loop and chased queries, without me even having to ask... I wouldn't hesitate to use Beresford Adams, in particular the Conwy branch, in the future!! Excellent!! Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2016
Minithumbup
Lucie Bromley
By: 'Todd'
Nov 22,2016
0 people found
this helpful
Lucy has been brilliant helping us in the sale and purchase of our new house, gave us excellent advice throughout and was very helpful. Thanks!!...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 3 25 6 184 7 210 4 63 11

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Agent Fees

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Complaints Procedure

No procedure available.

Awards won by Beresford Adams

Individual Branch Awards

Llandudno, LL30 2TL

Conwy, LL32 8HT

Pwllheli, LL53 5RR

Colwyn Bay, LL29 8LG

Chester, CH1 1NP

Denbigh, LL16 3HY

Holywell, CH8 7TG

Menai Bridge, LL59 5YB

Prestatyn, LL19 9AP

Ruthin, LL15 1AF

Abersoch, Ll53 7AP

Holyhead, LL65 1UL

Rhyl, LL18 1BG

Caernarfon, LL55 1AB

Flint, CH6 5AE

Wrexham, LL11 1HF

Bangor, LL57 1UL


Firm Widgets

My widgets

Branch
24 Market Street, Abergele LL22 7AA
(5)
Branch
300 High Street, Bangor LL57 1UL
(21)
Branch
29 Bridge Street, Caernarfon LL55 1AB
(32)
show all branches (24)
Branch
The Cross, Chester CH1 1NP
(8)
Branch
13 Penrhyn Road, Colwyn Bay LL29 8LG
(71)
Branch
2 Lancaster Square, Conwy LL32 8HT
(55)
Branch
25 High Street, Denbigh LL16 3HY
(23)
Branch
22 Church Street, Flint CH6 5AE
(8)
Branch
10 Tower Gardens, Holywell CH8 7TG
(23)
Branch
18 Madoc Street, Llandudno LL30 2TL
(37)
Branch
The Cross, Mold CH7 1ER
(12)
Branch
148 High Street, Porthmadog LL49 9NU
(5)
Branch
95-97 High Street, Prestatyn LL19 9AP
(41)
Branch
91 High Street, Pwllheli LL53 5RR
(19)
Branch
Abersoch, Pwllheli LL53 7AP
(1)
Branch
20 Wellington Road, Rhyl LL18 1BG
(9)
Branch
33 Well Street, Ruthin LL15 1AF
(22)
Branch
24 King Street, Wrexham LL11 1HF
(22)
Branch
23 King Street, Wrexham LL11 1HF
(5)
Chester
1-3 Friarsgate, Grosvenor Street, Chester CH1 1NP
(29)
Holyhead
7-9 Market Street, Holyhead LL65 1UL
(20)
Menai Bridge
15 High Street, Menai Bridge LL59 5YB
(47)
Office 2
High street,, Abersoch Ll53 7AP
(16)
Office 7
24 Market Place, Abergele LL22 7SJ
(0)


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