Beresford Adams
4.7/5, 613 reviews
94% recommended
74% lettings valuation accuracy
76% lettings fee satisfaction

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Latest Reviews

 View all Reviews 613
4th Apr 2024
reviewed by 'Angela'
“Well what can I say - if I could rate the Porthmadog 11 out of ten I would. My Mum sold ......”
23rd Feb 2024
reviewed by 'Christopher'
“I was looking for a rental property with no hope and then found Jamie at Beresford Adam's what a delightful ......”
7th Nov 2023
reviewed by 'Natasha'
“Shocking company with no idea about the basics of customer service. They forgot about appointments, never called us back. We ......”
3rd Nov 2023
reviewed by 'Claire Smith'
“Lauren has been amazing throughout everything I have done with Beresford Adams. She has always been positive and so polite ......”
26th Oct 2023
reviewed by 'Christian'
“Great service and Lisa was extremely helpful with any queries we had Would highly recommend...”
24th Oct 2023
reviewed by 'Amanda'
“I am really happy with the services they provide. I was searching for houses for months , fortunately I came across ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 74% 76% £425 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 5 32 9 213 8 240 4 69 11
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:00
  • Saturday: 09:30 - 12:00
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Beresford Adams Branches (view all 18)
Abergele, LL22
Abersoch, Ll53
Bangor, LL57
Caernarfon, LL55
Chester, CH1
Colwyn Bay, LL29
Conwy, LL32
Holyhead, LL65

“We were very pleased with Nicola's help with the purchase ......”

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Sep 08,2016
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nicola
By: 'Chris'
Sep 08,2016
0 people found
this helpful
We were very pleased with Nicola's help with the purchase of our flat. She maintained contact with us throughout the process and answered all our queries very quickly. She managed the whole process very effectively and was always pleasant to deal with. She certainly deserves 5 ...
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Comment on agent fees
As a buyer we did not pay fees.
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“Coreen was brilliant at helping me and my sister find ......”

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Sep 08,2016
Minithumbup
By: 'Jenn'
Sep 08,2016
0 people found
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Coreen was brilliant at helping me and my sister find a place to live. Very professional, efficient and hassle free. Thank you....
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Comment on agent fees
Very good for the level of service I received.
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“Coreen was very helpful. The whole process from viewing to ......”

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Sep 06,2016
Minithumbup
By: 'Dan'
Sep 06,2016
0 people found
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Coreen was very helpful. The whole process from viewing to receiving the keys was made as simple and painless as possible...
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“Coreen has been an amazing source of advice and information ......”

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Sep 05,2016
Minithumbup
By: 'Patricia'
Sep 05,2016
0 people found
this helpful
Coreen has been an amazing source of advice and information while helping through my first time experience of becoming a landlord. She guided me through the whole process from start to finish and helped me to make informed decisions regarding the marketing of my property, ...
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Comment on agent fees
The fees were competitive compared with other agents in the area
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“Very helpful and efficient staff kept us up to date ......”

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Sep 02,2016
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Teri
By: 'Roryfinn32'
Sep 02,2016
0 people found
this helpful
Very helpful and efficient staff kept us up to date and well informed making the purchase of our property very easy for us....
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Comment on agent fees
Not applicable as we were purchasers.
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“I recently used Beresford Adams when renting a property in ......”

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Sep 02,2016
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By: 'Glyn'
Sep 02,2016
0 people found
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I recently used Beresford Adams when renting a property in the Colwyn Bay Area of North Wales, and due to unforeseen circumstances, I needed to find somewhere at extremely short notice. The staff made the process extremely stress free, and assisted me in finding somewhere, ...
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Comment on agent fees
Good
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“Coreen had a list of potential renters ready to view ......”

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Sep 02,2016
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By: 'Tony'
Sep 02,2016
0 people found
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Coreen had a list of potential renters ready to view and the first ones to view accepted and have now moved in and signed a 12 month tenancy. The credit checking and reference service is great. It's also good that they ensure the landlord has all ...
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Comment on agent fees
Reasonable for the service provided
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“All the team at Beresford Adams - Geraldine, Terri and ......”

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Aug 31,2016
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Geraldine
By: 'Janet-A'
Aug 31,2016
0 people found
this helpful
All the team at Beresford Adams - Geraldine, Terri and Peter were faultless. Having had three sales fall through, as no fault of myself or Beresford Adams - the past nine months has been very annoying. During this period Geraldine especially has been very supportive ...
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Comment on agent fees
In my personal circumstances for the amount of work they had to do - it was excellent value for money,.
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“My review is for Geraldine , Teri , Peter .We put our ......”

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Aug 30,2016
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Geraldine
By: 'Jayne@ConwyBoutique'
Aug 30,2016
0 people found
this helpful
My review is for Geraldine , Teri , Peter . We put our bungalow on with two agents and I must say Conwy branch of Beresford Adams where far and away better than the other agents . We were treated in a very friendly but professional manner and where ...
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Comment on agent fees
Average for the area .
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“Excellent Service.Cary's was a great help in making the ......”

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Aug 22,2016
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Carys
By: 'Chris'
Aug 22,2016
0 people found
this helpful
Excellent Service. Cary's was a great help in making the whole process as smooth as possible. She answered all queries swiftly and comprehensively....
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“Fine job by Collete & the team in Holywell. We have ......”

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Aug 11,2016
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Colette
By: 'K'
Aug 11,2016
0 people found
this helpful
Fine job by Collete & the team in Holywell. We have purchased and sold in 2016 and the team have done a first class on both transactions. Collete has been excellent in keeping us informed and always being available to support on all the detailed arrangements and ...
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Comment on agent fees
Fees are commercially competitive
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“An excellent service by the Llandudno office. They kept me ......”

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Aug 10,2016
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Shan
By: 'Robin'
Aug 10,2016
0 people found
this helpful
An excellent service by the Llandudno office. They kept me informed all of the way, and kept the process moving....
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Comment on agent fees
Average for the service obtained. The "Enhanced Marketing" package was definitely the best service buy of the lot.
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“We were buying a property from Beresfords and found that ......”

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Aug 10,2016
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Carys
By: 'D.'
Aug 10,2016
0 people found
this helpful
We were buying a property from Beresfords and found that everything went very smoothly for us, from meeting Carys Roberts at our first viewing through to completion we always found her very helpful, always returning my phone calls with the information requested etc, it made ...
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“Christina was so helpful from viewing the property through to ......”

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Aug 05,2016
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By: 'Mr'
Aug 05,2016
0 people found
this helpful
Christina was so helpful from viewing the property through to completion and receiving the keys. She kept us informed at all times and was happy to show us round on numerous occasions nothing was to much trouble for her. We have had a terrible experience ...
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“Impressed from beginning to end. Everything that was promised to ......”

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Aug 04,2016
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Jayne
By: 'Superby'
Aug 04,2016
2 people found
this helpful
Impressed from beginning to end. Everything that was promised to us at the beginning became reality. What a breadth of fresh air. A realistic price was set by Jayne and before long they had drummed up interest and the viewings began. We live nowhere near ...
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Comment on agent fees
Agents fees were fair and negotiated at the beginning so we knew exactly what we would pay.
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“Nicola was very helpful, courteous , polite and kept me well ......”

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Aug 02,2016
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Nicolas
By: 'Christine'
Aug 02,2016
0 people found
this helpful
Nicola was very helpful, courteous , polite and kept me well informed at all times. She has a lovely attitude and was a pleasure to deal with....
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Comment on agent fees
A little expensive but property sold.
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“I would like to thank Christina and Nicola for helping ......”

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Aug 01,2016
Minithumbup
By: 'Joan'
Aug 01,2016
0 people found
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I would like to thank Christina and Nicola for helping me find my perfect home. Christina made me aware of this property the day it went onto the market. I viewed it the next day, fell in love with it and purchased it. Through the ...
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“Although Beresford Adams were our vendors agents Sarah was very ......”

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Jul 27,2016
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Sarah
By: 'Susan'
Jul 27,2016
1 people found
this helpful
Although Beresford Adams were our vendors agents Sarah was very helpful to us during our negotiations keeping us informed and arranging revisits....
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“Excellent interpersonal skills. The customer service we received was outstanding, ......”

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Jul 27,2016
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Peter
By: 'Crown'
Jul 27,2016
0 people found
this helpful
Excellent interpersonal skills. The customer service we received was outstanding, nothing was too much trouble for Peter and he went out of his way to accommodate us....
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Comment on agent fees
N/a
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“NEVER rent from Beresford Adams. The property I lived at ......”

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Jul 25,2016
Minithumbdown
By: 'Erica'
Jul 25,2016
0 people found
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NEVER rent from Beresford Adams. The property I lived at had many problems. There was flooding downstairs, the electrics were constantly tripping, there was no hot water, they wouldn't remove the broken dishwasher or repair the broken washing machine. At one point the landlord did ...
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What agent could do to change your mind?
I wouldn't give them a bag of dog shit.
Attached Filesnbsp;
Comment on agent fees
I wouldn't give them a bag of dog shit.
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“Beresford Adams staff Colwyn Bay were all very polite and ......”

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Jul 25,2016
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Carys
By: 'Elaine'
Jul 25,2016
0 people found
this helpful
Beresford Adams staff Colwyn Bay were all very polite and helpful. Carys and Charli in particular provided me with help and information and kept me updated on a regular basis which was very much appreciated. They were both available to speak to whenever I had ...
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“All staff at the branch were very helpful and always ......”

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Jul 21,2016
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Geraldine
By: 'Sam'
Jul 21,2016
0 people found
this helpful
All staff at the branch were very helpful and always there to deal with concerns/anxieties I had. Very reassuring. Teri was very good when she showed the vendor around our property....
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Comment on agent fees
Not the cheapest in the area- however was happy with the service so happy to pay the fee
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“Very nice and replied back to emails quickly. Always wanting ......”

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Jul 21,2016
Minithumbup
By: 'Letter15'
Jul 21,2016
0 people found
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Very nice and replied back to emails quickly. Always wanting to make sure we were happy in deciding that we wanted the property. Tried her best to get all files and utilities sorted before moving in, couldn't for some but never gave up on it. ...
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“Brilliant. Nothing was too much for all the staff in ......”

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Jul 19,2016
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Charlotte
By: 'Chris'
Jul 19,2016
0 people found
this helpful
Brilliant. Nothing was too much for all the staff in the office and we would highly recommend them to friends selling...
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Comment on agent fees
Good
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“I found the team here to be very professional, keeping ......”

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Jul 19,2016
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Carys
By: 'JW'
Jul 19,2016
0 people found
this helpful
I found the team here to be very professional, keeping me informed and did their best to make sure the purchase went through quickly. I dealt with Carys mainly, who was always helpful, pleasant and proactive....
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“Buying through these agents at Conwy branch.They are polite ......”

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Jul 14,2016
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Geraldine
By: 'Jane'
Jul 14,2016
0 people found
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Buying through these agents at Conwy branch. They are polite and are enthusiastic and so approachable..nothing is too much trouble and they keep in touch daily. Add a touch of humour and don't mind how many questions we ask of them and if they ...
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Comment on agent fees
Don't know as buying not selling in this transaction
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“Cannot recommend too highly, both went above and beyond to ......”

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Jul 11,2016
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Shan
By: 'Robert'
Jul 11,2016
0 people found
this helpful
Cannot recommend too highly, both went above and beyond to help us in our house sale. Nothing was too much trouble....
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Comment on agent fees
Very pro active, did exactly what they promised to do and a lot more!
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“The staff are all very friendly but useless when it ......”

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Jul 09,2016
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roger
By: 'tooplanx'
Jul 09,2016
2 people found
this helpful
The staff are all very friendly but useless when it comes to actually getting things done. Roger was quite responsive while setting up the mortgage, but after the initial paperwork we had to chase him all the way. He would frequently lie about the progress ...
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What agent could do to change your mind?
Fees were okay: around ‚£350.
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Comment on agent fees
Fees were okay: around ‚£350.
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“Very helpful through the whole process of buying our first ......”

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Jun 29,2016
Minithumbup
By: 'Lmarie189'
Jun 29,2016
0 people found
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Very helpful through the whole process of buying our first home, and Charli has even helped us with a few things since....
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Comment on agent fees
N/A
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“Charli provided an excellent, professional service. She was friendly and ......”

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Jun 28,2016
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Charlotte
By: 'Karen'
Jun 28,2016
0 people found
this helpful
Charli provided an excellent, professional service. She was friendly and extremely supportive through the entire process, making it much less stressful. Nothing was too much trouble for her, always there to help....
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Comment on agent fees
What was expected.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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