74% lettings valuation accuracy
76% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 613
4th Apr 2024
reviewed by 'Angela'
23rd Feb 2024
reviewed by 'Christopher'
7th Nov 2023
reviewed by 'Natasha'
3rd Nov 2023
reviewed by 'Claire Smith'
26th Oct 2023
reviewed by 'Christian'
24th Oct 2023
reviewed by 'Amanda'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 74% | 76% | £425 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 5 | 32 | 9 | 213 | 8 | 240 | 4 | 69 | 11 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
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Beresford Adams Branches (view all 18)
Feb 06,2019
Feb 06,2019
1
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Leanne was very helpful and made everything easy! She also kept on top of the solicitor and made sure everything was done as quick as possible...
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Comment on agent fees
Good
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Feb 05,2019
Feb 05,2019
2
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Brilliant service. Sold the bungalow within a week and then helped through the sale to completion. Would highly recommend. Much much better than using any other type of way to sell your house which means you miss out the agent. USE AN ESTATE AGENT they ...
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Comment on agent fees
Fees were excellent value for money
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Feb 05, 2019
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Thank you for you review of the service you received from my office, we were very glad to help you sell your property.
Regards, Jayne Williams - Manager ...
Feb 04,2019
Feb 04,2019
2
people found
this helpful
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We had a fantastic experience with Beresford Adams after having so many issues with Purple Bricks. Glenys Williams was absolutely brilliant, and determined to sell our property for us at the right price. She took so much interest in the property and ensured we had ...
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Comment on agent fees
Good - reasonable and offer was given to take off previous agents fees
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Feb 05, 2019
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Thank you Stevie for your lovely review,
Kind Regards- Jayne Williams, Branch Manager ...
Feb 01,2019
Feb 01,2019
2
people found
this helpful
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I found the services of Beresford Adams to be excellent. One of their staff, Glenys Williams was superb and kept me informed throughout the sale of the house which was important as I live 300 miles away from the property....
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Comment on agent fees
I thought the fees were reasonable.
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Feb 05, 2019
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Thank you Mr Longmore for your lovely review, it was a pleasure selling your property
Regards Jayne Williams - Branch Manager ...
Feb 01,2019
Feb 01,2019
1
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this helpful
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Entire experience professional, efficient yet personal. Many thanks to Jayne at Beresford Adams and ten stars to Glenys who was excellent....
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Comment on agent fees
Good
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Feb 05, 2019
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Hi Mr & Mrs Hughes,
Thank you for you lovely comments. We all loved selling your beautiful home.
Regards
Jayne Williams - Branch Manager ...
Jan 31,2019
Jan 31,2019
1
people found
this helpful
this helpful
I've recently sold 2 houses with Beresford Adams, first one sold within a week and sold for the full asking price, Glenys and the team kept me up to date with everything that was going on with both properties and regular texts/calls and emails, I ...
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Comment on agent fees
Good
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Feb 05, 2019
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Hi Mr Illman
Its always a please dealing with you and thank you so so much your review. Please let us know if you ever have any more properties for us to sell.
Kinds Regards Jayne Williams - Branch Manager ...
Dec 17,2018
Dec 17,2018
1
people found
this helpful
this helpful
The worst estate agency ever ! They never done anything what they promised. They are ignoring phone calls, complains, they even closing estate agency earlier then they should etc.
My estate agent is Patricia (I do not now last name) and Chloe Aligieri from Beresford Adams ...
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Comment on agent fees
Bad and hirrible
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Dec 08,2018
Dec 08,2018
0
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Very happy with the high level of service received, helpful and friendly staff. Mandy and her team kept me informed all the way through the sale process....
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Nov 27,2018
Nov 27,2018
0
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As a first time buyer I was really impressed with how much help I received from Teri and the team at Conwy Beresford Adams; having never done this before they helped to make the process smooth and stress free. Friendly and professional at all times!...
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Comment on agent fees
Not applicable as I was purchasing a property
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Nov 26,2018
Nov 26,2018
0
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Mandy was brilliant from start to finish. She was so organised and extremely helpful. Nothing was too much trouble. She is a credit to Beresford Adams and certainly helped our buy to go through. I found her very honest and trustworthy....
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Comment on agent fees
We were buying from them not selling
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Oct 28,2018
Oct 28,2018
0
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The local staff are always so professional and helpful. My purchaser was using BA and the staff did their best to keep me fully informed....
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Comment on agent fees
I was not selling through BA
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Oct 18,2018
Oct 18,2018
0
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I recently bought a house via Beresford Adams (Bangor). Excellent customer service throughout the process, and a good level of customer care. Martin from Countrywide Mortgages who works from the office, had worked extremely hard make sure I had a tailored mortgage and also went ...
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Comment on agent fees
Good
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Oct 10,2018
Oct 10,2018
1
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We, as a family, have totally relocated from the CIty to rural North Wales - Naomi and Sara from Beresford Adams in Bangor helped us every step of the way to make this dream of ours a reality - they liased with us every step ...
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Jul 06,2018
Jul 06,2018
1
people found
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Amy and Katrina were excellent in organising my purchase of my new apartment. The focus on customer service was outstanding and Amy went above and beyond to keep me updated on the purchase. Nothing was too much trouble. I would fully recommend Beresford Adams and ...
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Apr 26,2018
Apr 26,2018
1
people found
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Although there were problems selling the property Charlotte and Elfyn worked tirelessly to complete the transaction as soon as it was possible to do so.
We were kept informed of all viewings and any feedback that was given. Communication was excellent.
They also made sure ...
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Comment on agent fees
Agent's fees were very fair.
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Feb 20,2018
Feb 20,2018
0
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Very pleased with the service. Kept me up to date with how things were moving. Charlotte Martin (Estate agent) always on hand to answer questions and to chase up loose threads. Good customer service from start to completion....
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Feb 07,2018
Feb 07,2018
0
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An absolute pleasure to deal with Charlotte and Elfyn at Beresford Adams on Anglesey who both went the extra mile to get the property sold. They were extremely professional and regular updates through text, phone calls and email to update us on viewings, issues arising ...
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Comment on agent fees
A very fair 1% and they did work hard for that.
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Feb 02,2018
Feb 02,2018
1
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Carol Ann was always very helpful, friendly and efficient. If you asked her to do anything it was never too much trouble. She did her utmost to get the sale through. Excellent service....
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Comment on agent fees
Standard
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Feb 02,2018
Feb 02,2018
1
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I found Mike to be pleasant and competent.
Carol is very pleasant and extremely good at her job, her enthusiasm and expertise does her credit. The sale of our property went quickly and flawlessly thanks mainly to Carol....
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Comment on agent fees
Good
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Jan 23,2018
Jan 23,2018
0
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THE best estate agent. Responses excellent, very professional yet friendly and would definitely recommend Beresford Adams at Holyhead for property in the area. Charlotte Martin a gem....
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Comment on agent fees
I was a buyer so no fees yet received an outstanding service. Would use this agent if I ever sell a property in the future.
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Oct 25,2017
Oct 25,2017
0
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I have used this agency to let my property since 2001. In all this time the property has never been without a tenant. The service is excellent, efficient and well organized.
I would recommend this branch without hesitation....
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Oct 11,2017
Oct 11,2017
1
people found
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We were so, so impressed by this branch and these people in particular. They really SELL houses not just an elaborate advertising agency who then leaves the hard job to the vendor. They managed viewings in a very tight window (this was a rented out ...
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Comment on agent fees
Negotiable fee structure and they stood by their word.
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Oct 04,2017
Oct 04,2017
0
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I can't praise this estate Agent enough, thanks to Rhian Vinglem who we met first at valuation of the property and Emma Williams who went the extra mile throughout the prosses of selling my mothers home.
They did all that they could to keep us ...
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Comment on agent fees
Good
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Sep 13,2017
Sep 13,2017
2
people found
this helpful
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Incompetent.
They do the bare minimum to fulfil their obligation. Used tenant find service. Communication is poor, it takes you to chase them just to find out what is happening, they give poor feedback from viewings, they appear to show people round who don't want ...
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Comment on agent fees
High fees given the amount of chasing you do.
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Aug 30,2017
Aug 30,2017
0
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Ombudsman found in my favour following a series of mismanagement and lies throughout the management or I should say mismanagement of my property. It was wrecked whilst beresford Adams denied their failures in tenant vetting and post inspection follow up. They failed to do either ...
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Comment on agent fees
Bad given they can't do their job
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Jul 04,2017
Jul 04,2017
0
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I would highly recommend the team at Beresford Adams, Menai Bridge; Mike, Carol and Eirian. I found all the staff at the branch extremely helpful and obliging which was much appreciated as I live over 120 miles away from the sale property. Always pleasant and efficient ...
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Comment on agent fees
Reasonable.
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Jul 05, 2017
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Very kind words RH and thank you very much for your business, it was very much appreciated. ...
May 01,2017
May 01,2017
1
people found
this helpful
this helpful
Found the agents extremely helpful and professional at all times. Would definitely use them again when selling or buying a property....
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Comment on agent fees
Fees are always an issue, did feel that the fix fee was a little excessive
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Apr 14,2017
Apr 14,2017
0
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A very helpful, informative and professional member of staff. Efficient from start to finish which ensured a hassle free start to my tenancy. Many thanks....
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Comment on agent fees
Good
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Apr 06,2017
Apr 06,2017
0
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A very positive experience from initial market appraisal right through to completion. All the staff at this branch were always extremely helpful and represented my interests fully. I couldn't ask for more from my estate agent. Many thanks....
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Comment on agent fees
Good. The fees were value for money overall.
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“Always professional and enthusiastic about buying and selling properties. Helpful ......”
Apr 04,2017
Apr 04,2017
1
people found
this helpful
this helpful
Always professional and enthusiastic about buying and selling properties. Helpful and nothing is too much trouble. Made the process very easy....
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Comment on agent fees
Willing to negotiate.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
