“In these hard times , they have written to th......”
1 Star Review
Jul 03,2020
By:
'Mitchell'
Jul 03,2020
Branch: London, 205 Westbourne Grove
Services: Surveys
Would you recommend?: No
Postcode: W11
Branch: London, 205 Westbourne Grove
Surveys
Postcode: W11
4
people found
this helpful
In these hard times , they have written to their suppliers that they want 25% of any invoices raised to them for services, totally outrageous and damn greedy , they wi probably rip off the landlords too!...
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4
people found
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1 Star Review
Jun 17,2020
By:
'Greta'
Jun 17,2020
Branch: London, 59 Blythe Road
Services: Sales (Prospective customer)
Sold price: £950000
Would you recommend?: No
Postcode: W14
Branch: London, 59 Blythe Road
Sales (Prospective customer)
Sold price: £950000
Postcode: W14
0
people found
this helpful
I'm being kind when I say the agent I spoke to must really hate his job. When making an enquiry on a property he was un-responsive, un-helpful, rude "...how am I supposed to know that!" - when asked if there had being many extensions on ...
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0
people found
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“Amazing service from Fiona...”
5 Star Review
Dec 03,2019
By:
'S'
Dec 03,2019
Branch: London, 59 Blythe Road
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: W6
Branch: London, 59 Blythe Road
Lettings (as a Tenant)
Rent PCM: £600
Postcode: W6
0
people found
this helpful
Fiona was a breathe of fresh air to deal with. An agent who actually does have local knowledge. Throughout the process I felt reassured that I was in good hands. Would definitely recommend fiona if you are thinking of letting out your property....
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0
people found
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“In our 9 years of renting property in London trying to ......”
1 Star Review
Nov 25,2019
By:
'George'
Nov 25,2019
Branch: London, 59 Blythe Road
Services: Lettings (as a Tenant)
Rent PCM: £3700
Would you recommend?: No
Postcode: W12
Branch: London, 59 Blythe Road
Lettings (as a Tenant)
Rent PCM: £3700
Postcode: W12
1
people found
this helpful
In our 9 years of renting property in London trying to sign an agreement with Bective Leslie Marsh has by far been the worse. After making a generous offer and changing it three times in order to meet the landlords extensive requirements (long term only, breakable ...
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1
people found
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“I hadn't really heard of Bective before findi......”
5 Star Review
Nov 25,2019
By:
'Sue'
Nov 25,2019
Branch: London, 59 Blythe Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W14
Branch: London, 59 Blythe Road
Lettings (as a Tenant)
Postcode: W14
0
people found
this helpful
I hadn't really heard of Bective before finding my current place, but they were incredibly helpful with our property search. They were prompt with getting back to me and made it super easy for me and my partner to find the best place for us. ...
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0
people found
this helpful
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“Poor unresponsive customer service only to fi......”
1 Star Review
Nov 13,2019
By:
'Tammy'
Nov 13,2019
Branch: London, 205 Westbourne Grove
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W2
Branch: London, 205 Westbourne Grove
Lettings (Prospective customer)
Postcode: W2
1
people found
this helpful
Poor unresponsive customer service only to finally respond with a simple email (no apologies btw) after contacting them via all possible channels, email, telephone and online chat, except for the traditional snail mail. I'm not usually bothered with writing reviews but wow what annoyed me ...
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1
people found
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“ONE STAR IS WAY TOO MUCH...”
1 Star Review
Oct 04,2019
By:
'FELICITY'
Oct 04,2019
Branch: London, 205 Westbourne Grove
Services: They manage our building
Sold price: £2000
Would you recommend?: No
Postcode: W10
Branch: London, 205 Westbourne Grove
They manage our building
Sold price: £2000
Postcode: W10
3
people found
this helpful
ONE STAR IS WAY TOO MUCH
PLEASE DO NOT DEAL WITH THIS COMPANY. They have wrecked my home, destroyed my spirit and trashed my faith in people. They don't listen. They are smug, self satisfied, unhelpful, pompous, righteous, destructive, discourteous and dismissive. They give agents ...
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3
people found
this helpful
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“I have bought and sold several properties in the Borough of Kensington & Chelsea with the assistance of Andrew & Benson, they are fantastic!...”
5 Star Review
Jun 12,2019
By:
'Anneke'
Jun 12,2019
Branch: London, 1 Cadogan Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW3
Branch: London, 1 Cadogan Street
Sales (as a Vendor)
Postcode: SW3
1
people found
this helpful
Highly recommend Andrew and Benson to do business with, thank you for all your efficiency and assistance in selling & buying of my properties in Chelsea & Kensington.
Anneke D'Arcy...
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Comment on agent fees
Good
1
people found
this helpful
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Yes
“Helpful - Great Knowledge of North London...”
5 Star Review
Mar 26,2019
By:
'Jade'
Mar 26,2019
Branch: London, 126 Ladbroke Grove
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: W10
Branch: London, 126 Ladbroke Grove
Sales (as a Buyer)
Postcode: W10
0
people found
this helpful
I recently bought and sold through Bective in W10. My agent really did his best to find us our dream home and get our property sold. They were all friendly and helpful in the office and always managed to pick up the phone when I ...
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Comment on agent fees
I was happy wo pay the fees as the service was brilliant
0
people found
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“I was surprised to read some of the bad reviews ......”
5 Star Review
Oct 10,2018
By:
'Andrew'
Oct 10,2018
Branch: London, 126 Ladbroke Grove
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: W11
Branch: London, 126 Ladbroke Grove
Sales (as a Buyer)
Postcode: W11
0
people found
this helpful
I was surprised to read some of the bad reviews on here, I have used countless agents for both buying and selling and couldn't be happier with the service Bective provided. I don't usually write reviews but I have used their Notting Hill and Ladbroke ...
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Comment on agent fees
They are good, the standard fee which i'm happy to pay
0
people found
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“These guys have no idea...”
1 Star Review
Jul 09,2018
By:
'Peter'
Jul 09,2018
Branch: London, 205 Westbourne Grove
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: W2
Branch: London, 205 Westbourne Grove
Sales (as a Vendor)
Postcode: W2
2
people found
this helpful
These guys are absolute jokers, and have no idea about selling a property. I have sold a number of properties over the years and used different real estate agents. My recent experience with Bective Leslie Marsh (Notting Hill office), has been absolutely disgraceful. It is ...
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Comment on agent fees
Fees! Haha. They would have to sell a property to get fees.
2
people found
this helpful
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Yes
1 Star Review
Jun 28,2018
By:
'Dissatified'
Jun 28,2018
Branch: London, 205 Westbourne Grove
Services: Lettings (Prospective customer)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: W8
Branch: London, 205 Westbourne Grove
Lettings (Prospective customer)
Rent PCM: £2000
Postcode: W8
2
people found
this helpful
This was my second attempt working with this agency but with equally disappointing experiences that barely went beyond initial discussions. Absolutely no requirements that I shared (location etc) was acknowledged and I was bombarded with options that were not even close to what I was ...
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Comment on agent fees
We didn't even get to this stage unfortunately
2
people found
this helpful
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Yes
5 Star Review
Apr 18,2018
By:
'Jane'
Apr 18,2018
Branch: London, 126 Ladbroke Grove
Services: Sales (as a Vendor)
Sold price: £1500000
Would you recommend?: Yes
Postcode: W11
Branch: London, 126 Ladbroke Grove
Sales (as a Vendor)
Sold price: £1500000
Postcode: W11
0
people found
this helpful
I have sold 11 properties in total with Bective Leslie Marsh and I couldn't be happier with the service and expertise throughout the process every time!...
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Comment on agent fees
Good
0
people found
this helpful
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Yes
“My partner and I were shocked at how unprofessional our ......”
1 Star Review
Jan 17,2018
By:
'Tenant'
Jan 17,2018
Branch: London, 205 Westbourne Grove
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W11
Branch: London, 205 Westbourne Grove
Lettings (as a Tenant)
Postcode: W11
3
people found
this helpful
My partner and I were shocked at how unprofessional our experience with BLM was.
The communication was terrible often going months without hearing back from agents. Many times we rang to find out why no one was getting back to us and was told again ...
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3
people found
this helpful
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Yes
“Sylvie N whom we had to deal with to get ......”
1 Star Review
Oct 13,2017
By:
'ReallyPOffTenant'
Oct 13,2017
Branch: London, 59 Blythe Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W14
Branch: London, 59 Blythe Road
Lettings (as a Tenant)
Postcode: W14
1
people found
this helpful
Sylvie N whom we had to deal with to get our security deposit back was very UNhelpful, condescending, passive-agressive, irresponsible and unapologetic for her behaviour. We moved out of our property beginning of September and as of mid-October still have not received our money back.
...
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Comment on agent fees
Bad, actually horrible
1
people found
this helpful
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Yes
“This organisation optimises the poor reputation of London based estate ......”
1 Star Review
Sep 09,2017
By:
'Mr'
Sep 09,2017
Branch: London, 59 Blythe Road
Services: Lettings (as a Tenant)
Rent PCM: £1430
Would you recommend?: No
Postcode: W14
Branch: London, 59 Blythe Road
Lettings (as a Tenant)
Rent PCM: £1430
Postcode: W14
0
people found
this helpful
This organisation optimises the poor reputation of London based estate agencies through their malicious attempts to get as much money from their clients as possible, whilst unapologetically avoiding accountability and responsibility as much as they can.
At the beginning, during property viewings, I was lied ...
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0
people found
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“From the very beginning this agency (and in particular Tom) ......”
1 Star Review
Aug 10,2015
By:
'Bjorn'
Aug 10,2015
Branch: London, 59 Blythe Road
Services: Lettings (Prospective customer)
Rent PCM: £1900
Would you recommend?: No
Postcode: W14
Branch: London, 59 Blythe Road
Lettings (Prospective customer)
Rent PCM: £1900
Postcode: W14
3
people found
this helpful
From the very beginning this agency (and in particular Tom) acted with a mixture of incompetence and malice. He attempted to get us to sign a nonstandard 24 month contract with a 15 month break clause saying it was the only thing the landlord would accept. The ...
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What agent could do to change your mind?
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
Attached Filesnbsp;
Comment on agent fees
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
3
people found
this helpful
Was this helpful?
Yes
“Be very cautious with this agency. They were very friendly ......”
1 Star Review
Jun 06,2014
By:
'RobertBas'
Jun 06,2014
Branch: London, 10 Hornton Street
Services: Lettings (as a Tenant)
Rent PCM: £1900
Would you recommend?: No
Postcode: W8
Branch: London, 10 Hornton Street
Lettings (as a Tenant)
Rent PCM: £1900
Postcode: W8
3
people found
this helpful
Be very cautious with this agency. They were very friendly at first, but then they charged an unauthorised amount from my card and now they will not respond to phone calls or emails. They have given me the run-around from the point that they took ...
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3
people found
this helpful
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“Very unpleasant on the telephone, Anna was almost insulted that ......”
1 Star Review
Jul 12,2012
By:
'Anon'
Jul 12,2012
Branch: London, 59 Blythe Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: London, 59 Blythe Road
Sales (Prospective customer)
Postcode:
1
people found
this helpful
Very unpleasant on the telephone, Anna was almost insulted that I wanted to view one of her properties. Rude and unhelpful and will not be calling again....
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What agent could do to change your mind?
Telephone manner training.
Attached Filesnbsp;
1
people found
this helpful
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“It all started very well with BLM when they wanted ......”
2 Star Review
Mar 07,2012
By:
'Rachael'
Mar 07,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
It all started very well with BLM when they wanted our deposit and first months rent paid but in the end when the giving was reversed it all went downhill over a long month and a half period. We had to chase both landlord and ...
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What agent could do to change your mind?
Provided better feedback re deposit.
Attached Filesnbsp;
2
people found
this helpful
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“I would strongly advice NOT to deal with these estate ......”
1 Star Review
Feb 21,2011
By:
'Chris'
Feb 21,2011
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3
people found
this helpful
I would strongly advice NOT to deal with these estate agents for property buying. They forced me to make an offer at an asking price by saying that somebody else had just done so. In reality this was not true and all they were trying ...
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3
people found
this helpful
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“They are so inefficient; act as if they are perpetually ......”
1 Star Review
May 08,2010
By:
'unhappytenant'
May 08,2010
Branch: London, 66 Chiltern Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 66 Chiltern Street
Lettings (as a Tenant)
Postcode:
5
people found
this helpful
They are so inefficient; act as if they are perpetually bored to do their management job and use a contracting firm to do all property works who appears to only employ people who cannot speak English nor fix/check things.
It took this agency (Capital ...
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5
people found
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“I found their service appauling, after having found a flat ......”
1 Star Review
Aug 19,2009
By:
'Jim'
Aug 19,2009
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
3
people found
this helpful
I found their service appauling, after having found a flat we liked in Notting Hill. I and a couple of friends paid the holding deposit, following this we provided references (We all have good stable jobs) and bank reports that came back well. The agents ...
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3
people found
this helpful
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“My agent was professional and attentive at all times. He ......”
5 Star Review
Jun 11,2009
By:
'Claudie'
Jun 11,2009
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Sales (as a Buyer)
Postcode:
1
people found
this helpful
My agent was professional and attentive at all times. He made a stressful process easy. They are the only agent to use in Notting Hill....
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1
people found
this helpful
Was this helpful?
Yes